Style and comfort await you at the lakefront BEST WESTERN PLUS Hotel Beaulac. Located on the prominent harbor of Neuchatel, the hotel provides stunning views of the lake and is just a short walk from the historic city center. The largest hotel in the region, the BEST WESTERN PLUS Hotel Beaulac offers conference facilities and meeting rooms and is equipped to handle events, from marriages to board meetings. Serving fusion cocktails and refined cuisine, the hotel features a trendy lounge, restaurant and sushi bar, all with outdoor space overlooking the lake. All guests receive free wireless Internet access and the hotel serves a daily breakfast buffet. And, for a great night's sleep all rooms are equipped with Elite brand mattresses to offer a top quality rest. Whether you are traveling on business or leisure, you can be rest assured that the BEST WESTERN PLUS Hotel Beaulac is an ideal choice for comfort and relaxation. Please pardon our appearance! Renovations are under way for a better guest experience; construction work is being carried out.
The hotel staff was helpful and friendly, my room was clean and comfortable and the location was close to the train station and the city center of Nuechatel.
Location. Memories. Very helpful at front desk.- gave us an upgrade when they couldn't find our reservation
Arrived to find no reservation tho we had a Booking.com confirmation and we were not pleased. Hotel did respond well.
Liked its good location
No gym. One of the reasons why I booked. Breakfast was very poor. No fruit apart from kiwifruit. Not appealing. Room was suppose to be a superior room that could sleep 4. I think you would have to be childen or dwarves. There was no room
The reception staff were all attentive and helpful and spoke good English. The design was pleasing and interesting. The lakeside view from our room was lovely.
In retrospect, I think it ought to have been pointed out that our booking was inclusive of breakfast.
The hotel is very elegant and very well located at the seaside of Neuchatel. The rooms with view on the lake are great.
Lakeside position, Reception staff, general ambience
Reception although given assurance that due to my late arrival the kitchen would be able to supply something to eat, this was countermanded by the extremely abrupt Head Waiter. The extraordinary arrangment was made on my behalf by the excellent Receptioist but I was assured by the head waiter he was the controller of the kitchen and not the chef de cuisine!
Was not warned that hotel was a building site
Very little - it is being renovated. The location is convenient for the town centre.
The room had just been decorated smelled heavily of paint, the A/C had been removed, in August! The corridors were hung with bare wires and light bulbs. The wires almost blocked the corridor, a fire hazard. The stairs were blocked because of painting, fire hazard! Workmen's tools were left in the corridor. The building was covered in scaffolding incl. outside the window - security hazard. The staff said sorry - so what?
Everything we had nothing to complain about
The location was excellent. The staff very friendly and the room very comfortable. The breakfast was huge and varied, and the weekend offer made the place very affordable.