The ibis 3 lacs Neuchâtel hotel is located in the heart of the 3 Lakes region, at the foot of the Jura and close to the N5. It has 60 rooms with WIFI as well as a terrace, swimming pool, bar, 24-hour snack service, a free car park and 3 meeting rooms. Both the town and Lake Neuchâtel are 3.1 miles (5 km) from the hotel. Golf and tennis facilities are 1.2 miles (2 km) away. Papiliorama and Nocturama, tropical gardens housing exotic flora and fauna, are just a 20 minute drive away.
Parking was free
Staff was unfriendly. Room was okay at best. Internet was terribly expensive. Nothing around the hotel.
Room a bit bare
The room was quaint. The size was comfortable and the room itself was very clean.
I'd say that the staff, in general, is very rude. Not one person smiles or greets you pleasantly - it always feels like youre bothering them. Also, it must be said that when we booked the room for 1 night in the afternoon, the front desk clerk said the room (119 SFr) would include breakfast for us. We asked where, and she showed us. The next morning, we came downstairs and ate the poor breakfast (1 type of cheese, 1 unidentified salami, hard-boiled eggs, 2 yogurts, croisant. This is breakfast). When we checked out soon after, another front desk clerk asked if we had breakfast. We said yes, and our bill jumped up to 150 SFr.! We explained that the meal was included, and they claimed it isn't, extremely rude and unapologetic. Never again.
Quite old hotel. Not very clean room. No air condition.
The rooms were always clean, we had clean towels everyday/
It did not have AC and was a bit frustrating as one of the days we stayed there was very hot.
Cold tiled floor, no carpet, no house slippers