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There was a bed, bathroom, small fridge and a tv. So if this is the bare minumum you are looking for, it is offered. However if you are looking for an experience, I would not reccomend. Cleaning staff regularly ignored the "do not disturb" sign and came in whenever they pleased. This was unacceptable. The "free breakfast" advertised was charged to my room at an exorbitant price ($50 for two meals) for the stale bread, cheese and ham that was offered. It is also a 40 minute walk from the Arc where I was led to believe it was close by to all the sites. Would not reccomend.
Hotel is in a lovely location with 2 stops on the metro to the centre. Very small however we felt we had struck lucky with this one! Fresh towels daily. No english tv channels and no safety deposit box in you room however the hotel will put personal belongings in their main safe
Perfect location: lots of small cafes and shops around and close to metro Neuilly Small rooms and poor isolation between them: I woke up by the buzz of my neighbour's mobile from the next-door room. Can imajine, how he felt when I was having sex with my girlfriend?
close to RER,METRO
very friendly staff
Very clean room and bathroom, comfortable bed, pleasant staff, very good value for money Bathroom very small, and although the hotel itself was quiet, during a Saturday night stay the neighborhood noise was disturbing
The hotel was in an excellent location for my purposes as I was visiting to do business in Neuilly-sur-Seine. The staff were friendly, efficient, and very helpful. They helped me to change my Eurostar tickets after I had to stay on an extra day. The room was comfortable, clean and bright, and there was cable TV and a small fridge in the room. The price was excellent value. The buffet breakfast was a little expensive at EUR 12.
near by the metro station if you need a taxi, make the reservation by yourself. Do not trust if they say the taxi reservation is made and will be on time.
The location. Close to La Defence where we had our meeting and not to far from the city centre.
Close to the metro station and in a good area. the personnel was terrible, recepcionist was awfull.
The location was excellent for a visit to Paris... just a few meters from the metro station Pont de Neuilly on line 1. Shops and bars directly next to the hotel but no noise problems. Room was rather small. Internet without wifi would have been useful.
Closeliness to the Gare de l'Est and other attractions. Especially the carpet could have been cleaner and the room a little bigger.
Proximity to Gare d'Est Railway Sation where we were arriving. Not good part of town, esp at night.
quiet misplaced my luggage, breakfast was to expensive for the empty baskets and plates. Didn't take breakfast the 2nd day.
the hotel is very central of the city and near by the metro and bus and trainstation
the position is perfect when arring at Paris gare del est
Location was great, near lots of metro stations and close to everything. Easy walk to main train station that connects to Amsterdam. Comfortable, clean room. Our only issue was lots of noise (ppl on the streets) in the wee hours of the morning. If we stay again, we'll request a room not facing the train station. Very reasonably priced! We only stayed one night but were able to appreciate the courteous staff.
No parking. Overall cleanliness was horrible, certainly not four star worthy. Customer service was lacking, personnel seemed annoyed to help.
It was very close to the station and quiet easy for nearby shopping The Room is too small there is no space to move .
Near the rail way station The room price it's so expensive compare with the facilities that we received. But if the price is not the problems, I'll recomend to others traveller to stay in this hotel.
It is not close to any of the tourist destinations. You had to take a cab or the metro to any of the sites. Our room was very small.
It was really cold in the bedroom, the heater didn't work properly.
> Very convenient location to the Train Station and bus tours. > 30 min walking distance to the Pyramid/museum > Internet included > Reception is patient and very helpful > good restaurants within 5 min walking distance from hotel > Hotel is clean > I thought breakfast buffet -15 euro was expensive .. may be normal in Paris .. I brought my own cereal bars and took coffee outside
Parking place, sauna, swiming pool.
Basically I chose the hotel only for the location, few steps from the exhibition centre....the rest is very average, food bad The welcome by the staff and the way they serve you
English speaking staff No top bed sheet
Friendly No tea or Coffee making facilities in the room
The room was a little bit small. Was a little far from the center.
Excellent buffet breakfast. Close to Metro. Staff very helpful when we wanted directions to Parc de Princes.
Windows that open on a busy street, yet when closed block out all sound is what This hotel provides. Separate toilet room from shower area reflects space limitation. Tiny toilet area. Large shower with space for two. Shower pressure lower than ideal. Location good to get to metro and tram; location distant from tourist sights. When pre-paid airport transfer problem occurred, hotel arranged new transportation and refund from travel service provider. We made our flight thanks to the hotels assistance! Ice machine not working. No refrigerator in room
Contrary to some reviews on this site, I found the personnel at reception extremely friendly and helpful. I think Oceania actually have read the reviews, and must have instructed the personnel. Some reviewers talked about poor breakfast : untrue ! I took breakfast opposite hotel the 1st day : 11 euro buys you a croissant, orange juice, coffe, and 2 slices of bread and butter. You're much better served, and very friendly, again, in the hotel for 17 euro. It is true, there is no minibar in the room, the remote of the television set did not work very well (small tv also) and no wardrobes to be found. Finally, the 220V-connection is conventionally placed (earth connector at top) but just above the desk, which does not allow any apparatus to be inserted that has a transformer firmly connected to the plug.
Hotel was lovely, staff were really helpful, parking availability at hotel was excellent and a really good rate, very nice surprise!
Nice to have a pool. Room was very nice, and staff accomodated our 4 person family by ugrading us to a suite at a reduced price.
Convenient position a short walk to the metro station. Staff v.friendly and helpful. Room v.modern but still comfortable. Swimming pool great. I stay in a lot of 4/5 star hotels and normally prefer older hotels, but I would definitely give this one 10/10 No evening meals available but with a number of good bistros a short walk away this wasn't really a problem
I hated my entire time at the hotel
Conveniently located across the street from gard nord and outside a metro station. Bars and restaurants close by. Comfortable bed. Amazing view of Sacre Coeur as our room was on the top floor. Wifi connection was good. I would definitely stay here again and recommend it to friends and family. Water damage on the ceiling. Bathtub was a bit dirty. Remote control didn't work.
Close to Train Station Bathroom extremely poor
very close to train station
It is in centre, very convinent for travellers, Bathroom needs to maintain,specially room no-521.
Very convenient location room is small
Its location across from Gare De Nord train & metro station as well as the convenient bus stops within proximity despite of the slightly rough yet safe neihborhood it is in. The staff was extremely friendly and helpful. The room and bathroom were spacious with a balcony overlooking the main street and the train station. Having many restuarants just outside the hotel was definetely a plus. We were extremely comfortable. N/A
overall okay + location expensive, but it is paris
Thank you for great advice on how to get to the airport, when to buy the ticket with no line, etc. Thank you for speaking French with me rather than assuming all Americans can only speak English.
Nothing Special, It was a normal hotel matching with the value paid. The internet is not free, The room was small as twin standard size, the room service was quite poor, the breakfast was not suitable for Muslim guests.
Comfort of my room (especially the bed - perfect support, guaranteeing full sleep at night; wonderful view over Sacré Coeur and silence from windows, despite station front). Closeness to station and transport connections.
how close it was to the station. the breakfast and the staff I booked a room for my self and husband and one for my children. The children were on a different floor from us and their room was much more spacious. After checking in the staff did offer to change our room but having taken credit card details etc it seemed too much of a nuicance.
Hotel staff very helpful and friendly. Spoke excellent English too. Asked for and obtained very quiet room. Ideal. Opposite Gare du Nord No - all was fine, thank you.
Location n view of eiffel
The close proximity to both the Metro and Eiffel Tower, River Seine were the only plusses. The room was spacious, but even thought tea/coffee sachets were supplied, there were no cups. We asked 3 times before cups were provided, then the cups were not replaced on the following day. In addition, toilet paper was not replenished and we asked but without success. The bathroom floor had not been cleaned and there were large strands of hair in the toilet on arrival. All in all, housekeeping left alot to be desired.
The whole experience was excellent -- I was very impressed. Staff were unfailingly attentive, the dinner excellent, the breakfast full of available variety. The view of the tower from the balcony impressed my grand-daughter!I am not all that easily pleased, so not inclined to easily give high ratings, but I have to say that every aspect of the stay was excellent. Nothing.
Very clean and modern hotel with above average room size for Paris. A block away from the Eiffel Tower!
the breakfast buffet was incredible. Great variety, amount and quality. We also loved that the staff controlled entry to the buffet area so everyone got seated nicely and it kept the start of the mornings pleasant. The free Wi-Fi they offer is a bit too slow to do much, so it is almost necessary to buy the upgrade for 22 Euros/day they offer.
Staff was rude and unaccommodating. Rooms were not available at the checkin time and staff repeatedly instructed patrons to come back every hour which ruined a day of travel. Wouldn't recommend for vacation travelers.
The location and the hotel staff
The hotel room is so spacious and comfortable. The location is so close to Eiffel Tower. None
Location was near the Eiffel tower and public transportation. Restaurants nearby. Rooms did not have any drawer storage for clothes, There was room for 2 night stands yet there was only one. Paint color in rooms and hall was depressive,
Location & friendlyness. Location & friendlyness.
Very helpful and courteous staff. The hotel is in need of refurbishment. It will be very difficult to remain classified as **** unless this is done very soon. The 'free' wi-fi is very slow in the rooms.
The view of the Eiffel Tower was worth the cost of the hotel. The furniture was a little shabby for the price of the room.
The level of service of the Hilton Chain and its luxury
Not bad, quite expensive, especially when you factor in that you have to pay €21 extra per day per computer (we're two people with two laptops) for internet, plus quite a bit more for taxes and breakfast and parking. Ultimately our €475 room came to about €750 per night with all the extras. Room service food is outrageously expensive - €36 for breakfast - plus tax, gratuity, room service fee, all comes to about €55 and that's if you don't tip the guys either. And, watch the bill, they have habit of charging for extra items that should be included in your breakfast set. The staff were mostly efficient but cold or indifferent and the maid's service was either dumb or lazy or both. They'd always miss things or forget to clean our room or leave the breakfast tray in the room while cleaning everything else. I guess that's room service's job, not theirs?
The staff was extremely friendly and helpful. Refreshing to get this kind of service...
Pleasant and helpfull staff ,good atmosphere in hotel The hotel has a lovely bar however at 14 euros for a beer you won't stay long
Location great, friendly helpful staff, they had flowers, champagne and cake in room on arrival, beautiful touch.
The room and comfort of the bed and friendliness of the staff could not get selection of movie channels and had no confirmation from the engineer sent to the room as to when it would be operational again.
central location in room tv very bad overall: choice of channels, image, etc air con would only heat and not cool-only way to sleep was to open window
Service was excellent, and the Purple Bar was Fantastic.
I was pleasantly surprised that such comfortable and business-friendly property at the heart of Paris existed. Aside from the rate, I think the hotel was excellent in all aspects for a person travelling on business who has a little spare time for some leisure. As I stated, I thought the rate was a bit on the high side given it's location.
the staff were fantastic and the size of the room and the beautiful bath only added to our enjoyment. The idea that you had no doorman or bellhop. At 65 yrs of age dragging four pieces of luggage to our room from the street was a chore
very modern and clean hotel maybe a bigger pool food and drink overpriced
Good location and quiet room Small bathroom
Close to the office of Rohm and Haas. Comfortable bed. Dinner selection.
Staff was friendly and accommodating. Location is great if you know how to move around using public transportation. I didn't like that there was no outlet in the bathroom to plug in my straightener and curling iron.
Outstanding everything and love Americans Breakfast could've been better
easy accsess to train and metro next to a down and out soup kitchen
the pool is nice if a bit small i couldnt get the tv internet in my room to work. i asked reception and they said they'd send someone, but it never happened
Free Wi-Fi, pool, good breakfast, polite stuff The room was quite small for three people
The included buffet breakfast was perfect for our family. Also, the indoor pool was clean and well-maintained. Nothing.
the pool not enough milk, tea bags etc in the room
Using Eurostar and arriving at Gare du Nord it was easy to transfer to Gare de Lyon Station which is right next door to this hotel.The Hotel was a 10 minute walk to The Palais du Omnisport where we had tickets for a concert - perferct. Breakfast not included, therefore slightly overpriced, and the breakfast was very expensive. Restaurant does not open until 7.00pm - too late for a meal before a concert.
Prefessional and friendly staf
Very good location - great staff - great rooms Parking was not easy - unloading luggage almost impossible - No room Service
good location,Spacious room,and clean the internet in business center is not free,unlike other hotels
Hotel staff were trying their best and cooperative The hotel was understaffed compared to the occupancy rate
Location Room service too bad
Location and only the location is the best thing for this hotel Old firntures , old paints , bad semll from the toilet and the very old carpets which looks more than 30 years used !!! at the end the price is very expensive for the room status and the room level , i did't recommend this hotel
The location is perfect. When we arrived the television didn't work but they fixed it the next day. Also, a friend left an envelope for me at the desk and it was never delivered to me. Otherwise it was fine.
How the hotel looks like residence, the kitchen should stay the same as the first day, and dont the service getting worst day by day, the suplies getting poor. The first day should be the same as last day.
The hotel in very good location
The staff were extremely friendly and heplful. The room was very nice and the location excellent. Unfortunately, the hotel was underoing renovations (something which was not mentioned on the web site and we did not find out about until we were actually in our room). We had to put up with drilling noises from 9am to 5pm on the 3 days that we were there. When we asked to be moved to a different room we were told that this was not possible, however they promised to refund us 100 euros. I have a feelinf had we not booked the 'discount' price we would have been allocated a room in a different location.
Great attention, all star was always trying to give us the best experience
the hotel as a whole nothing
I would like to thank Mr. guy for his great service & friendly help. Old rooms, need re innovation
Relatively closed. After booked and paid the reservation thru Kayak, the hotel could not locate my reservation. They made me wait for over 2 hours at the lobby until they could find a solution.
one of the best hotel in france none
The price I paid was fair for what the hotel was. Had I paid full rate I would have been very unhappy. It is clean, has good size rooms and is well located in Paris, It is just a hotel though, not particularly wow. The price of the first drink in the Panarama Bar on the 33 floor. 22 euros. The view was great and as it happened we didn't really care, but as I'm pregnant I'm not drinking alcohol so a diet coke is a bit steep at this standard price.
Fast check in and check out
- Easy to get to the hotel with Air France "Le Car" shuttle from Paris Airports - Nice view of Paris from the higher rooms - Must visit the Bar La Vue bar at the 34th - Rooms are a bit old and not in maintenance condition for this level of hotel
Views from the room and the staff's friendliness, competence and enthusiasm.
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The staff is very polit and at your disposal The furnitures in my room were damaged (2516) - not sure it was a queen superior room as booked, the breakfast room was so cloud and noisy
Great location Bad business to pretend to sell old rooms in need of fixing for standard price of many renovated rooms with views of Eiffel or Arc de Triomph
Everything was perfect! Thank you!
Great atmosphere, helpful staff.
We loved the central location, across from the Louvre and the Gardens of Toulerie as well as the view of the Eiffel Tower. Sightseeing, shopping and all types of dining were within walking distance. There was nothing unpleasant about this hotel.
Location and attention to detail by a superb staff
location & style
The staff was most courteous and helpful. The hotel was very convenient to the heart of Paris and many of its attractions. I recommend that reservations be re-confirmed prior to travelling to avoid any confusion.
Location, style, very friendly and professional staff at front desk and concierge Room not very spacious, no gym/spa
Location is superb. Near to all fascilities and amneties Being along the main road, its somewhat noisy
Staff were very friendly and helpful. Location was amazing the view from our balcony was superb excellent stay overall would have liked if breakfast was included in the rate
location only need some renovation for the rooms furniture was too old
Breakfast buffet Internet conexion should be included in the price of the room as many hotels do
Location of Napoleon Paris is excellent. We stayed in the superior room and its size is really big. It is great value of money.
Location and the comfort of the suite. Clean linen, well thought interior. Charming decor Nothing other than the smell of cigarette smoke in the suite. Cigarette butts were found on the carpet on second day after housekeeping.
The ambience, the friendly staff and the proximity to city attractions
Location and decor Rooms quite small
In general everything was very good. The room was a very nice and a very good size for Paris. I paid €160 for the night which was very good value for a hotel of this standard in this location. My bed had a dip in the middle
Our room spacious, very comfortable. we were close to metro - shopping - it was a great location and a great place to stay - we would stay there again!
The view from our room was beautiful, the location was close to everything. Appreciate the security since being down town elevators only worked with room key. For someone who does travel solo at times this was a nice peace of mind. Staff was wonderful and accommodating.
Staff spoke English and French professionally. Hotel was clean and no non-sense. I don't like how city taxes are not included in the initial hotel price. This is more a problem with French regulation than with the particular hotel. All hotels in France seem to do this.
Clean large rooms, friendly staff Wifi was tough to navigate, but worked well.
Loved the shower and bathroom. Bed was also good. No real free TV channels available
nice and roomy. nice view. good kitchen. Overall, a great stay.
clean and the location of hotel
the accessibility to the city any and the room quality
Space of the rooms and comfort
We stayed as a group. This hotel was ideal for us, having a separate kitchen. The location was great only a short ride in the metro The only complaint that we had was the room sounded like the wind was coming through the front door and was very noisy.
Hotel is located a stone's throw from the main Metro line, so it is in a convenient location, however it is in the business district.
Convenience of location and siz of the apartment. Plenty of space. Automatic switching on of the air conditioning at 6am every morning no matter whether it was off or not!!!
The space no diner facilities
Hotel staff is very friendly, rooms are large, location is very convenient even if you want to visit Paris, hotel is close to subway. nothing - all good
Location, very good breakfast and the space of the rooms. The staff is not very welcoming. the view of the room was very bad.
Stayed at Fraser Suite in London, all of us said good. When we come to Fraser at La Defense, all of us say Wow - it excellent. 1. Less than 5 mins walk to metro. 2. Very nice, friendly and helpful front desk. 3. Our 2-bedroom are very comfort (very similar to N. America spacing). It not like normal hotel room in Europe - Fraser here provide a big room. Our 2 bed-room also comes with 2 balconies. 4. Quiet and fresh air (compare to Paris downtown) environment. If travel with 4 or more people, this is the 1st choice - no doubt.
We had a beautiful modern bath and a spacious room that comfortably accomodated my mother, daughter and myself. The front desk staff was helpful in providing directions and making reservations. We never had to wait in line at the desk. The location was superb. We had a wonderful experience here. The lounge area is a bit dark and cramped so this is a hotel that is best suited for exploring the city and returning to a comfortable room for relaxing and a great night's sleep.
The location is perfect as it is in the city center. Spa and indoor swimming pool as well as professional massage. Car parking services was great as it is almost impossible to park anywhere in Paris. The bed mattress was not comfortable as compared to other five stars hotels.
Convenience & closeness to hub of city sights & metro network. Price a little too steep
Everything was great. It's a beautiful hotel with a lovely decoration. Very clean, the staff is helpfull and sympathetic. Excellent location, just behind the rue St. Honore. We were really impressed and will recommend it to our friends.
Hotel Burgundy is very well situated in the Opera district, and was a great "home base" for seeing the sights of Paris. The hotel is quite small, but clean and good value for money.
Friendly staff, and very good size of room. Most facilities available. Breakfast only dining room.
Hotel was very well located, minutes walk from sights and attractions. Our room was luxuriously presented, designer style in black, grey with cherry red accent colours. Bathroom included large bath and separate shower.The ambience in reception is very welcoming, candles lit and very fragrant with attentive staff. There is a spa at the Hotel which my husband enjoyed. Our room was located at the front of the building and we were disturbed by delivery vans, refuse vans in the early hours of every morning. We would stay at the Hotel again but request a quietly located room at the back of the building.
My sister and I stayed at this hotel for 3 nights during November. We found the hotel to be fantastic. The design and layout perfect. Location couldnt be better if you want to wish to shop around in the big department store Galerie. The best part of the hotel was the wonderful staff. I found all of them to be superb and their english fault less!. We even forgot a mobile in the room and when we phoned the hotel to check if it was there they offered to bring it to us! This was fanstastic as we were waiting at the bus stop for the airport bus. Thats service!!!
The staff was incredibly helpful. Not only were they multilingual but they went out of their way to accommodate for our needs pointing out good restaurants and good places to tour. Given the American standards for comfort about bathroom necessities, the shower was a bit awkward and we found it took much longer to shower when compared to the typical American standards. Ultimately, the issue did not proove to be a burnden to our trip.
The hotel is superbly located, very comfortable, with wery friendly and helpful staff
The staff is really nice, the facilities are modern and is very very close to all the good stuff and the Ecole Militaire Metro Station which let's you go basically anywhere. It a very good hotel and I would definitely recommend it at the right price(4 star hotel price) The hotel is good but definitely not a 5 star. This is a good 4 star hotel in my opinion. The facilities are modern but not fancy and the rooms are super small, I know, this is europe but my room in a 4 star hotel in downtown Bruges was much bigger then this one and cheaper. And my opinion is not based in just that, I'm also considering that I have stayed at other 5 star hotels(in Europe and other places) and they are definitely better. I wouldn't consider this a 5 star hotel. A very good 4 star hotel, FOR SURE, but NOT a 5 star.
Bathroom small and uncomfortable and needs to be redesign
Location, staff support, comfort, friendliness
i liked its central location the staff where very knowledgeable and the beds and bed linen were out of this world it was my birthday during our stay and was given a bottle of champagne i disliked the prices
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superb hotel, superb staff, couldnt do enough for you. yes it is a lot of money, but for a treat and/or special occasion highly, highly reccomended
Hotel staff are ok, but need more english speaking staff if possible Location, location
The location near to everywhere, the bed is extraordinary comfortable ! Only for the breakfast rooms need more improvement, more bigger for more guests.
Location & service are really good! They gave me a present at my birthday surprisingly.
The Location which central to tourist sites + the cleanliness of the room
confort of the room
great location, good staff, large room, happy overall Quite expensive. The early morning noise mentioned by some reviewers is true & we experienced this on both days of our stay.
Hotel staff, services, Staff courtesy
Old world style. Staff excellent. Very personal.
Very good location just few steps from Champs Elysees and metro station. prices
The staff - everyone is very helpful wifi should be more accessable almost everywhere within the hotel