Would you like to save as your currency permanently or for this visit only?
There was a bed, bathroom, small fridge and a tv. So if this is the bare minumum you are looking for, it is offered. However if you are looking for an experience, I would not reccomend. Cleaning staff regularly ignored the "do not disturb" sign and came in whenever they pleased. This was unacceptable. The "free breakfast" advertised was charged to my room at an exorbitant price ($50 for two meals) for the stale bread, cheese and ham that was offered. It is also a 40 minute walk from the Arc where I was led to believe it was close by to all the sites. Would not reccomend.
The location. Close to La Defence where we had our meeting and not to far from the city centre.
Hotel is in a lovely location with 2 stops on the metro to the centre. Very small however we felt we had struck lucky with this one! Fresh towels daily. No english tv channels and no safety deposit box in you room however the hotel will put personal belongings in their main safe
Close to the metro station and in a good area. the personnel was terrible, recepcionist was awfull.
close to RER,METRO
Perfect location: lots of small cafes and shops around and close to metro Neuilly Small rooms and poor isolation between them: I woke up by the buzz of my neighbour's mobile from the next-door room. Can imajine, how he felt when I was having sex with my girlfriend?
very friendly staff
near by the metro station if you need a taxi, make the reservation by yourself. Do not trust if they say the taxi reservation is made and will be on time.
Very clean room and bathroom, comfortable bed, pleasant staff, very good value for money Bathroom very small, and although the hotel itself was quiet, during a Saturday night stay the neighborhood noise was disturbing
The hotel was in an excellent location for my purposes as I was visiting to do business in Neuilly-sur-Seine. The staff were friendly, efficient, and very helpful. They helped me to change my Eurostar tickets after I had to stay on an extra day. The room was comfortable, clean and bright, and there was cable TV and a small fridge in the room. The price was excellent value. The buffet breakfast was a little expensive at EUR 12.
The location was excellent for a visit to Paris... just a few meters from the metro station Pont de Neuilly on line 1. Shops and bars directly next to the hotel but no noise problems. Room was rather small. Internet without wifi would have been useful.
Relatively closed. After booked and paid the reservation thru Kayak, the hotel could not locate my reservation. They made me wait for over 2 hours at the lobby until they could find a solution.
Everything was perfect! Thank you!
The price I paid was fair for what the hotel was. Had I paid full rate I would have been very unhappy. It is clean, has good size rooms and is well located in Paris, It is just a hotel though, not particularly wow. The price of the first drink in the Panarama Bar on the 33 floor. 22 euros. The view was great and as it happened we didn't really care, but as I'm pregnant I'm not drinking alcohol so a diet coke is a bit steep at this standard price.
one of the best hotel in france none
Please write at least 15 words
The staff is very polit and at your disposal The furnitures in my room were damaged (2516) - not sure it was a queen superior room as booked, the breakfast room was so cloud and noisy
Great location Bad business to pretend to sell old rooms in need of fixing for standard price of many renovated rooms with views of Eiffel or Arc de Triomph
Views from the room and the staff's friendliness, competence and enthusiasm.
I would like to thank Mr. guy for his great service & friendly help. Old rooms, need re innovation
Fast check in and check out
- Easy to get to the hotel with Air France "Le Car" shuttle from Paris Airports - Nice view of Paris from the higher rooms - Must visit the Bar La Vue bar at the 34th - Rooms are a bit old and not in maintenance condition for this level of hotel
The whole experience was excellent -- I was very impressed. Staff were unfailingly attentive, the dinner excellent, the breakfast full of available variety. The view of the tower from the balcony impressed my grand-daughter!I am not all that easily pleased, so not inclined to easily give high ratings, but I have to say that every aspect of the stay was excellent. Nothing.
the breakfast buffet was incredible. Great variety, amount and quality. We also loved that the staff controlled entry to the buffet area so everyone got seated nicely and it kept the start of the mornings pleasant. The free Wi-Fi they offer is a bit too slow to do much, so it is almost necessary to buy the upgrade for 22 Euros/day they offer.
The view of the Eiffel Tower was worth the cost of the hotel. The furniture was a little shabby for the price of the room.
The location and the hotel staff
Location was near the Eiffel tower and public transportation. Restaurants nearby. Rooms did not have any drawer storage for clothes, There was room for 2 night stands yet there was only one. Paint color in rooms and hall was depressive,
The hotel room is so spacious and comfortable. The location is so close to Eiffel Tower. None
Location & friendlyness. Location & friendlyness.
Staff was rude and unaccommodating. Rooms were not available at the checkin time and staff repeatedly instructed patrons to come back every hour which ruined a day of travel. Wouldn't recommend for vacation travelers.
Location n view of eiffel
Very helpful and courteous staff. The hotel is in need of refurbishment. It will be very difficult to remain classified as **** unless this is done very soon. The 'free' wi-fi is very slow in the rooms.
Very clean and modern hotel with above average room size for Paris. A block away from the Eiffel Tower!
The close proximity to both the Metro and Eiffel Tower, River Seine were the only plusses. The room was spacious, but even thought tea/coffee sachets were supplied, there were no cups. We asked 3 times before cups were provided, then the cups were not replaced on the following day. In addition, toilet paper was not replenished and we asked but without success. The bathroom floor had not been cleaned and there were large strands of hair in the toilet on arrival. All in all, housekeeping left alot to be desired.
The room and comfort of the bed and friendliness of the staff could not get selection of movie channels and had no confirmation from the engineer sent to the room as to when it would be operational again.
central location in room tv very bad overall: choice of channels, image, etc air con would only heat and not cool-only way to sleep was to open window
Service was excellent, and the Purple Bar was Fantastic.
Location great, friendly helpful staff, they had flowers, champagne and cake in room on arrival, beautiful touch.
Pleasant and helpfull staff ,good atmosphere in hotel The hotel has a lovely bar however at 14 euros for a beer you won't stay long
I was pleasantly surprised that such comfortable and business-friendly property at the heart of Paris existed. Aside from the rate, I think the hotel was excellent in all aspects for a person travelling on business who has a little spare time for some leisure. As I stated, I thought the rate was a bit on the high side given it's location.
The level of service of the Hilton Chain and its luxury
Not bad, quite expensive, especially when you factor in that you have to pay €21 extra per day per computer (we're two people with two laptops) for internet, plus quite a bit more for taxes and breakfast and parking. Ultimately our €475 room came to about €750 per night with all the extras. Room service food is outrageously expensive - €36 for breakfast - plus tax, gratuity, room service fee, all comes to about €55 and that's if you don't tip the guys either. And, watch the bill, they have habit of charging for extra items that should be included in your breakfast set. The staff were mostly efficient but cold or indifferent and the maid's service was either dumb or lazy or both. They'd always miss things or forget to clean our room or leave the breakfast tray in the room while cleaning everything else. I guess that's room service's job, not theirs?
The staff was extremely friendly and helpful. Refreshing to get this kind of service...
Nice to have a pool. Room was very nice, and staff accomodated our 4 person family by ugrading us to a suite at a reduced price.
Excellent buffet breakfast. Close to Metro. Staff very helpful when we wanted directions to Parc de Princes.
English speaking staff No top bed sheet
Contrary to some reviews on this site, I found the personnel at reception extremely friendly and helpful. I think Oceania actually have read the reviews, and must have instructed the personnel. Some reviewers talked about poor breakfast : untrue ! I took breakfast opposite hotel the 1st day : 11 euro buys you a croissant, orange juice, coffe, and 2 slices of bread and butter. You're much better served, and very friendly, again, in the hotel for 17 euro. It is true, there is no minibar in the room, the remote of the television set did not work very well (small tv also) and no wardrobes to be found. Finally, the 220V-connection is conventionally placed (earth connector at top) but just above the desk, which does not allow any apparatus to be inserted that has a transformer firmly connected to the plug.
Convenient position a short walk to the metro station. Staff v.friendly and helpful. Room v.modern but still comfortable. Swimming pool great. I stay in a lot of 4/5 star hotels and normally prefer older hotels, but I would definitely give this one 10/10 No evening meals available but with a number of good bistros a short walk away this wasn't really a problem
Parking place, sauna, swiming pool.
The room was a little bit small. Was a little far from the center.
Hotel was lovely, staff were really helpful, parking availability at hotel was excellent and a really good rate, very nice surprise!
I hated my entire time at the hotel
Basically I chose the hotel only for the location, few steps from the exhibition centre....the rest is very average, food bad The welcome by the staff and the way they serve you
Friendly No tea or Coffee making facilities in the room
It was very close to the station and quiet easy for nearby shopping The Room is too small there is no space to move .
No parking. Overall cleanliness was horrible, certainly not four star worthy. Customer service was lacking, personnel seemed annoyed to help.
Near the rail way station The room price it's so expensive compare with the facilities that we received. But if the price is not the problems, I'll recomend to others traveller to stay in this hotel.
It was really cold in the bedroom, the heater didn't work properly.
the hotel is very central of the city and near by the metro and bus and trainstation
> Very convenient location to the Train Station and bus tours. > 30 min walking distance to the Pyramid/museum > Internet included > Reception is patient and very helpful > good restaurants within 5 min walking distance from hotel > Hotel is clean > I thought breakfast buffet -15 euro was expensive .. may be normal in Paris .. I brought my own cereal bars and took coffee outside
Closeliness to the Gare de l'Est and other attractions. Especially the carpet could have been cleaner and the room a little bigger.
the position is perfect when arring at Paris gare del est
Proximity to Gare d'Est Railway Sation where we were arriving. Not good part of town, esp at night.
Location was great, near lots of metro stations and close to everything. Easy walk to main train station that connects to Amsterdam. Comfortable, clean room. Our only issue was lots of noise (ppl on the streets) in the wee hours of the morning. If we stay again, we'll request a room not facing the train station. Very reasonably priced! We only stayed one night but were able to appreciate the courteous staff.
quiet misplaced my luggage, breakfast was to expensive for the empty baskets and plates. Didn't take breakfast the 2nd day.
It is not close to any of the tourist destinations. You had to take a cab or the metro to any of the sites. Our room was very small.
We stayed as a group. This hotel was ideal for us, having a separate kitchen. The location was great only a short ride in the metro The only complaint that we had was the room sounded like the wind was coming through the front door and was very noisy.
Hotel is located a stone's throw from the main Metro line, so it is in a convenient location, however it is in the business district.
Convenience of location and siz of the apartment. Plenty of space. Automatic switching on of the air conditioning at 6am every morning no matter whether it was off or not!!!
clean and the location of hotel
Stayed at Fraser Suite in London, all of us said good. When we come to Fraser at La Defense, all of us say Wow - it excellent. 1. Less than 5 mins walk to metro. 2. Very nice, friendly and helpful front desk. 3. Our 2-bedroom are very comfort (very similar to N. America spacing). It not like normal hotel room in Europe - Fraser here provide a big room. Our 2 bed-room also comes with 2 balconies. 4. Quiet and fresh air (compare to Paris downtown) environment. If travel with 4 or more people, this is the 1st choice - no doubt.
Location, very good breakfast and the space of the rooms. The staff is not very welcoming. the view of the room was very bad.
The space no diner facilities
nice and roomy. nice view. good kitchen. Overall, a great stay.
Space of the rooms and comfort
Hotel staff is very friendly, rooms are large, location is very convenient even if you want to visit Paris, hotel is close to subway. nothing - all good
A well located hotel within easy walking distance to Eiffel Tower, local restaurants, a number of Paris museums and the river. Quiet. In-house breakfast poor.
good restaurant. central position
Location, breakfast buffet, separate toilet for a 4 star hotel, it looked a bit outdated with little damages to walls, doors etc
It is clean the staff is friendly and the food is good The room is small there is no lotion, conditioner, or snacks in the mini fridge
Close proximity to everything. Being able to see the Eiffel Tower from the hotel so closely was fantastic. The front desk staff were always helpful and very friendly.
Very helpful and attentive staff, good breakfast and location, location , location. stones throw away from the eiffel. expect better housekeeping services in the room.
No American outlets, no office or staff on site.
its very close 2 effiel tour its rooms r very very very small,the hotel is very crowded,,
Excellent position very close to Eiffel Tower. General quality of hotel. Good value for price paid. Very poor experience booking in at hotel. It took over an hour and a half and being issued with four rooms before getting right room. First room was smoking room - booked NON-smoking. 2nd room allocated was occupied by someone else! Third room allocated was a double room with no bed for my son. Check in staff were friendly and apologetic but should not have let this happen and have done more to get it right and make amends. Other staff very friendly and helpful.
Near to Eiffel Tower. It takes 5 minutes walk to Eiffel Tower. Hotel room facing Eiffel Tower.
Location of the hotel is very good and all the staff with whom we were involved was of extreme sympathy and they matched all our needs with an outstanding sense of professionalism. -
Location and convenience. The Lobby was quite nice. And the staff were helpful. No complimentary Internet for hotel guest. I had to brin my laptop which you don't on a holiday. Other mercure hotels around Europe offer it.
Close to Train Station Bathroom extremely poor
It is in centre, very convinent for travellers, Bathroom needs to maintain,specially room no-521.
overall okay + location expensive, but it is paris
Its location across from Gare De Nord train & metro station as well as the convenient bus stops within proximity despite of the slightly rough yet safe neihborhood it is in. The staff was extremely friendly and helpful. The room and bathroom were spacious with a balcony overlooking the main street and the train station. Having many restuarants just outside the hotel was definetely a plus. We were extremely comfortable. N/A
Nothing Special, It was a normal hotel matching with the value paid. The internet is not free, The room was small as twin standard size, the room service was quite poor, the breakfast was not suitable for Muslim guests.
Very convenient location room is small
Thank you for great advice on how to get to the airport, when to buy the ticket with no line, etc. Thank you for speaking French with me rather than assuming all Americans can only speak English.
Conveniently located across the street from gard nord and outside a metro station. Bars and restaurants close by. Comfortable bed. Amazing view of Sacre Coeur as our room was on the top floor. Wifi connection was good. I would definitely stay here again and recommend it to friends and family. Water damage on the ceiling. Bathtub was a bit dirty. Remote control didn't work.
very close to train station
Comfort of my room (especially the bed - perfect support, guaranteeing full sleep at night; wonderful view over Sacré Coeur and silence from windows, despite station front). Closeness to station and transport connections.
Hotel staff very helpful and friendly. Spoke excellent English too. Asked for and obtained very quiet room. Ideal. Opposite Gare du Nord No - all was fine, thank you.
how close it was to the station. the breakfast and the staff I booked a room for my self and husband and one for my children. The children were on a different floor from us and their room was much more spacious. After checking in the staff did offer to change our room but having taken credit card details etc it seemed too much of a nuicance.
The ambience, the friendly staff and the proximity to city attractions
Location of Napoleon Paris is excellent. We stayed in the superior room and its size is really big. It is great value of money.
Location and the comfort of the suite. Clean linen, well thought interior. Charming decor Nothing other than the smell of cigarette smoke in the suite. Cigarette butts were found on the carpet on second day after housekeeping.
Location is superb. Near to all fascilities and amneties Being along the main road, its somewhat noisy
Staff were very friendly and helpful. Location was amazing the view from our balcony was superb excellent stay overall would have liked if breakfast was included in the rate
Location and decor Rooms quite small
In general everything was very good. The room was a very nice and a very good size for Paris. I paid €160 for the night which was very good value for a hotel of this standard in this location. My bed had a dip in the middle
location only need some renovation for the rooms furniture was too old
Our room spacious, very comfortable. we were close to metro - shopping - it was a great location and a great place to stay - we would stay there again!
Breakfast buffet Internet conexion should be included in the price of the room as many hotels do
room, bad, location, car parking distance from metro
Rooms are very clean and comfortable. Breakfast is great (even thu it is a bit expensive). First, small room was given to me (in corner), even we couldn't fit the my child cot inside. Then,it was changed after several arrgement with receptionest. Check-in time was long !. Escilators out side the hotel are not working. I have to claim 90 steps everytime I go out (with child seat). Internet is not free (expensive)
Location perfect for work at La Défense
Nearness to the business district. Good rooms. Good Service. Comfortable stay.
Very comfortable and spacious room, good location, close to public transportation, very quiet. Very expensive Internet access - even 90 euros Paris hotels have free internet access !!!!
a spacious room, nice bathroom, fantastic bed. the staff are very friendly and nice. breakfast: some pastry items were not fresh, the orange juice doesn't flow out of the container easily. sometimes the pastry items are not restocked in time.
The service was amazing! Nothing, it was all great
Comfortable room There was no vegitarian options on the menu except stir fry. I was extremely disappointed by this as all good hotels offer a much better range. Therefore, I had a sandwich.
The staff kindness and professionalism. The room quality. Nothing.
quite and its location you have to walk through a very long stairs to reach the metro and the grand arch area. there is escalator but it wan out of service for 5 nights
The location is ideal for working in La Defense. Staff were very friendly and helpful. It is very expensive. I had a hot chocolate which cost €5.50 which is a ridiculous price! And €10 per hour for internet use in the room is far too expensive. I would expect this to be included in the room price as that was expensive also.
Hotel staff were trying their best and cooperative The hotel was understaffed compared to the occupancy rate
good location,Spacious room,and clean the internet in business center is not free,unlike other hotels
The hotel in very good location
Location and only the location is the best thing for this hotel Old firntures , old paints , bad semll from the toilet and the very old carpets which looks more than 30 years used !!! at the end the price is very expensive for the room status and the room level , i did't recommend this hotel
Great attention, all star was always trying to give us the best experience
The location is perfect. When we arrived the television didn't work but they fixed it the next day. Also, a friend left an envelope for me at the desk and it was never delivered to me. Otherwise it was fine.
the hotel as a whole nothing
How the hotel looks like residence, the kitchen should stay the same as the first day, and dont the service getting worst day by day, the suplies getting poor. The first day should be the same as last day.
Prefessional and friendly staf
Very good location - great staff - great rooms Parking was not easy - unloading luggage almost impossible - No room Service
Location Room service too bad
The staff were extremely friendly and heplful. The room was very nice and the location excellent. Unfortunately, the hotel was underoing renovations (something which was not mentioned on the web site and we did not find out about until we were actually in our room). We had to put up with drilling noises from 9am to 5pm on the 3 days that we were there. When we asked to be moved to a different room we were told that this was not possible, however they promised to refund us 100 euros. I have a feelinf had we not booked the 'discount' price we would have been allocated a room in a different location.
the comfortable bed No
The location is perfect. Now most of the hotels in the world provide free internet service. E.G. Concorde Lafayette in Porte Maillot, Paris
it was easy and comfortable, the location was good and easy for the city either by taxi or train. Very expensive, but so were all the other Paris hotels that day!!
the junior suite is spacious. the espresso machine, the bed. near a big shopping mall. Quite business area. It is a bit expensive. the conceirge (unintentionally) mislead us when we ask him about rent a car company in the city.
nice design, location, staff no free wifi, no body milk, breakfast could have been better (no boiled eggs)
Fresh, clean, modern, simple Shower leaked under glass door - no lip to stop flow, duvets are too hot even with air-conditioning on high fan
Room, location good for the sites, all the sites are the metro 1 line (yellow) which is the la defense. The food was expensive and of low quality.
the location the internet not free like other 4-star hotels in paris
clean, and helpful staff The hotel entrance was close during my stay, the car parking should be free but they charge 20 Euro per day
It is close to subway, and rather quiet on weekends. The bedding is excellent, very comfortable. The route going to the hotel by car or taxi is so winding and takes a lot of turns within the district before reaching the hotel. This is due to the public traffic planning in La Defense, perhaps.
Well designed and furnished , 5 minutes walk from the Metro, placed in scrapsky quarter - nice to see 1-2 times. Restaurant in the lobby is very expensive and has very small choice of the meal. Breakfast is usual one but also is rather expensive. I also may recommend to the hotel concierge not to use this taxi service that they ordered for us. We wait it 30 mins in the lobby and we sited to the car - it was already 22 euros. I asked driver - why - he said - "its no problem, I won't charge you additionally" - but finally he did.
Hospitality of hoel staff At 29 euros per person, breakfast is quite expensive.
Overal was good. Room service selection was limited in choices. I Bar only have French Menue and no English. No English Channel on TV only CNN. Mentioned above
The rooms are great as are the staff.
The Sofitel Hotel is well located and within walking distance of the Champ Elysees and the Arc de Triomphe as well as the Charles De Gaulle Metro. This allows for good connectivitey. There are also some good inexpensive eateries nearby. We mentioned that we were coming on the Honeymoon in our notes but we were treated as if I was the Sole occupier of the room. The Honeymoon touch was missing a bit especially since we read about another review who were treated specially for theri honeymoon.
Atendimento da recepção e concierge. Housekeepers should make less noise and be more gentle when closing the room doors. They should start working after nine o´clock and attend the customers requirements more acurately. Matress is too softy and unconfotable and unable to provide a good sleeping.
The location is just fantastic - the hotel is located in 2 minutes walk from the Arc de Triomphe and Champs Elysees, with nice shops and restaurants all around! Hotel staff is nice. Breakfast was very nice with a good variety, a bit expensive though (31 euros per person, free for kids). Free internet in room (luxury room). Variety of tv channels was very poor.
Severly understaffed and any service requested takes quite a while. Rooms were not cleaned on on time, until we requested specifically to clean them in the evening. Turndown service was done on 1 day of 4. Used glasses from the minibar were not replaced for 3 days. Waited 1 hour for check-in after arriving at 4pm on a Friday. etc.
airconditioning was not very effective despite my changing the room.
Hotel was under construction (and for quite some time apparently) so I'll spare you with the details of what that means when you are trying to catch up on some much needed sleep. Staff responded poorly to this situation that was not communicated ahead. Very dissapointing. One last thing, te hotel seems to be weel located because few hundred meters from champs Elysee but it is quite a dead area at night.
Great location, great hotel, great staff! They upgraded us to an awesome room with a spectacular view for free the attendant was very nice and helpful.
Very good location just few steps from Champs Elysees and metro station. prices
Hotel staff, services, Staff courtesy
great location, good staff, large room, happy overall Quite expensive. The early morning noise mentioned by some reviewers is true & we experienced this on both days of our stay.
Old world style. Staff excellent. Very personal.
The staff - everyone is very helpful wifi should be more accessable almost everywhere within the hotel
The room was very comfortable and very pretty
Location, cleanliness, modern, friendly and helpful staff, windows open to courtyard, None
In principle everything, But the shower was owsom, well done. The hotel is new. The staff is very helpfull and friendly and service minded. The a/c in blowing in the face when sleeping maybe you could correct this or redirect the flow of air.
unique in its decor, great location fro sightseeing and shopping and staff were very helpful and freindly we were in room 101 and we could hear the lift during the night. Corridors too dark
Comfortable room in very central situation. Modern and rather fancy bathroom. The new and expensive looking interior of the hotel is somewhat reminiscent of a 1970's disco.
Free wifi Bar shut too early
Staff was very friendly and very helpful.
It has a very good location, very close to Gare Saint Lazare. It is very comfortable, very well designed, close to amenities.. I would go there again. They should have sleepers in the room.
The way the hotel was decorated..that everything was brand new...that the beds were very confortable.. the shower had no door ....that if you used the pc in the lobby it was 8 euros for 30 minutes
Very nice hotel, very friendly staff.Cozy and good designed.