Kratzerwirt

The beds at Kratzerwirt Apartments are comfortable and provide a good night's sleep, as mentioned by several guests in their reviews.

Parking is readily available at Kratzerwirt Apartments, ensuring convenience for guests who arrive by car.

Guests can expect good value for money and a well-equipped kitchen at Kratzerwirt Apartments, as highlighted by positive reviews.

Kratzerwirt Apartments maintains a clean and spacious environment, ensuring a pleasant stay for guests, as noted in several reviews.

The best time to visit Kratzerwirt Apartments is during the ski season, as it offers ski storage and is close to Skilift Neustift, providing convenient access to skiing activities.

Some guests reported issues with kitchen tools, a non-functioning fridge, and a lack of essential appliances. It's advisable to confirm the availability and functionality of amenities like kitchen tools, fridge, washing machine, microwave, and coffee machine before arrival.

Several guests experienced no internet access during their stay. It's recommended to confirm the status of the Wi-Fi with the hotel before booking, especially if reliable internet access is essential for your stay.

Guests mentioned that the reception was often unmanned, leading to difficulties in obtaining assistance. Prior to arrival, it's advisable to confirm the availability of staff at the reception to address any concerns during the stay.

Some guests encountered issues with key collection and apartment allocation, leading to inconvenience upon arrival. It's recommended to communicate with the hotel in advance to ensure a smooth key collection process and clear instructions on apartment allocation.

The hotel's restaurant was reportedly closed during some guests' stays, contrary to their expectations. It's advisable to inquire about the availability of on-site facilities like the restaurant and sauna to avoid disappointment.

The presence of steep stone steps within the property was highlighted as a potential safety concern. Guests with mobility issues should inquire about the property's accessibility and potential safety hazards related to the layout.

Due to the distance from the bus station, having a car was advised by some guests. It's recommended to consider transportation options and plan accordingly, especially if relying on public transport.

Some guests noted a lack of regular housekeeping services, including towel changes. It's advisable to confirm the frequency of housekeeping and towel changes with the hotel to manage expectations during the stay.

Guests experienced challenges in contacting the hotel staff and receiving timely responses to their queries. It's recommended to address any communication concerns with the hotel in advance to ensure a smooth and responsive communication process during the stay.

Discrepancies between the booking quotes and final invoices were reported by some guests. It's advisable to verify the pricing details and confirm the final invoice to avoid any billing discrepancies.