Bed was a little hard to sleep on.
3 stars
Home2 Suites by Hilton New Albany Columbus
Photos of Home2 Suites by Hilton New Albany Columbus
Overview
Whether you are visiting New Albany on business or leisure, our new Home2 Suites by Hilton New Albany Columbus hotel is conveniently located near office parks, dining and attractions. Explore the vibrant entertainment district at Easton Town Center, or visit nearby Ohio State University, less than 20 miles away. Unwind after a day of work or travel in our spacious, homey suites. Both studio and one-bedroom options include a fully equipped kitchen with full-size appliances, sofa bed, free WiFi and moveable furniture for your convenience. Watch a movie on the HDTV and rest easy on the comfortable bed. Bring your pets along too! Begin your day with free, hot breakfast favorites, from eggs and fruit to oatmeal and yogurt. Fresh coffee and tea is available around the clock, and you can stop by our Home2 MKT® store when you need a snack. Take a dip in our indoor pool or keep up your routine in our Spin2 Cycle fitness center. Our outdoor patio is a great place to catch up with friends around the fire pit and cook on the barbecue grills.
Latest deals for Home2 Suites by Hilton New Albany Columbus
Amenities at Home2 Suites by Hilton New Albany Columbus
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Kitchen
- Dishwasher
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchen
- Kitchenette
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Express check-out
- 24hr front desk
Media and entertainment
- Radio
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
General
- Seating area
- Telephone
- Privacy curtain
Pool
- Saltwater pool
- Heated pool
- Indoor pool
Parking and transportation
- Free parking
- Private parking
Bathroom
- Shower
- Hairdryer
Workspace
- Fax/photocopying
- Desk
Outdoor
- Grill
Laundry
- Iron and ironing board
Dining
- Food can be delivered to guest accommodation
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Home2 Suites by Hilton New Albany Columbus
8.5
Very good
141 verified ratings
Wonderful
73
Very good
29
Good
12
Okay
9
Fair
8
Mediocre
4
Poor
6
Summary of reviews
Guests say
Guests appreciated the great location and friendly service, but many expressed dissatisfaction with the cleanliness of the rooms and bathrooms, highlighting issues such as hair and dirt. While some enjoyed the amenities, others felt the hotel did not meet their expectations for cleanliness, especially for a 3-star establishment.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.7 out of 10
116 reviews
7.5 out of 10
16 reviews
8.8 out of 10
1 review
8 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers spacious accommodation with extremely comfortable beds, a clean and welcoming environment, and a convenient location near medical facilities.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests.
How is the food quality at the hotel?
Guests have mentioned that the breakfast is not up to their expectations, but the hotel is conveniently located near restaurants.
How is the cleanliness of the hotel?
Guests have reported mixed experiences with cleanliness, with some mentioning issues such as dirty bathrooms and floors, while others found the rooms to be very clean and comfortable.
How is the customer service at the hotel?
The staff has been described as friendly, professional, and accommodating, with some guests highlighting the exceptional service they received during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Pet
The hotel is pet-friendly, but some guests noted that charges may apply. If you're traveling with a pet, it's best to inquire about the pet policy and associated fees in advance.
Check Accessibility Features
If you require accessible accommodations, the hotel offers ADA rooms and plenty of ADA parking. However, it's advisable to confirm the specific accessibility features you need before booking.
Be Mindful of Breakfast Expectations
While the complimentary breakfast is appreciated by many guests, some found the breakfast options to be limited. If breakfast is an important part of your stay, it's worth managing your expectations.
Inquire About Housekeeping Preferences
Some guests mentioned that housekeeping services are not provided daily unless requested. If you prefer regular housekeeping, it's recommended to communicate your preferences with the staff.
Verify Room Amenities
A few guests noted that certain room amenities, such as extra pillows or toiletries, were not readily available in their rooms. It's advisable to confirm the availability of specific amenities you may need during your stay.
Address Any Room Issues Promptly
A couple of guests reported issues with room cleanliness and maintenance, such as bugs, dirty floors, and broken items. If you encounter any problems with your room, it's best to notify the staff immediately for resolution.
Consider Nearby Dining Options
While the hotel offers a convenient location, some guests found the breakfast quality to be subpar. Exploring nearby dining options for breakfast or other meals could enhance your overall dining experience.
Plan for Medical Facility Proximity
If you're visiting for medical reasons, such as surgeries or hospital visits, the hotel's proximity to medical facilities can be advantageous. However, it's essential to ensure that the hotel meets your specific needs in such circumstances.
Confirm Cancellation Policies
As cancellation and prepayment policies may vary by room type and provider, it's recommended to review and understand the hotel's cancellation policies before making a reservation.
Location
5095 Forest Drive, New Albany, OH 43054
What's nearby
- Hayley Gallery0.8 mi
- Kerr-Harrington House Museum1 mi
- Rose Taylor Dryer house1.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Home2 Suites by Hilton New Albany Columbus
Low season | May |
|---|---|
High season | September |
Average price (weeknight) | $206 |
Average price (weekend night) | $181 |
When to book a room at Home2 Suites by Hilton New Albany Columbus
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Home2 Suites by Hilton New Albany Columbus
FAQs when booking at Home2 Suites by Hilton New Albany Columbus
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in New AlbanyMost recommended
See most recommended stays in New AlbanyGood to know
Value for money | 8.6 |
|---|---|
Distance to city center | 1.1 mi |
Nearest Airport | Columbus |
Distance to airport | 8.0 mi |