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Pros: Felt safe withe the cleanest of the plane

Cons: Price

Cons: Felt unsafe. Guy with guns and how delta employees handled it blew my mind!

Pros: They had hand sanitizer wipes upon entering plane as well as one time use sanitizer pack included in their snack bag

Pros: Crew was very welcoming and nice

Cons: There was a lot of empty space on the plane I wish they would’ve spaced passengers out evenly.

Pros: The entertainer system was down all of the flight, could not charge my phone. Crew was polite but Curt.

Pros: The crew was amazing. But there were to many people on the flight for what’s going on. There were middle seats sold and people were upset.

Pros: Very nice plane

Cons: Super delayed. Sat on runway for 2.5 hours

Cons: The food service on the 3 hour leg but we knew that ahead of time so...

Pros: Felt safe withe the cleanest of the plane

Cons: Price

Pros: We normally get nothing better than a 717 on ATL-OKC, but the 737-800 was an incredible aircraft that made everything better owning to COVID 19 factors.

Cons: DL needs to find a better way to manage food and drinks for FC during the COVID 19 era.

Pros: Precautions taken appropriate

Cons: Environmental controls, it was a little warm. Seats seemed more uncomfortable than usual. Air vents, lights, too far from aisle seats.

Cons: Over an hour late.

Pros: Delayed

Cons: Better choices for food

Pros: The crew was amazing! The plane ride was smooth!

Cons: You should load the plane from back to front since everybody exits the plane from front to back. It is simple school bus rules

Pros: Very courteous

Pros: We normally get nothing better than a 717 on ATL-OKC, but the 737-800 was an incredible aircraft that made everything better owning to COVID 19 factors.

Cons: DL needs to find a better way to manage food and drinks for FC during the COVID 19 era.

Cons: For the second consecutive Delta flight, one at LGA, one at JFK, (it’s never happened on any other airline) TSA pre-check was closed and over a dozen agents trying to upsell the CLEAR program were working hard to get people to spend $175 not to wait in the resulting one hour long line.

Pros: Felt safe withe the cleanest of the plane

Cons: Price

Pros: Cheap price

Cons: Very uncomfortable, ends up being pricy because of the carry on

Pros: Nitrogen/oxygen is free to breathe.

Cons: if you can stuff everything in your one allotted carry on bag (that’s smaller than other airlines) then great! Otherwise be prepared to pay for everything. Taking your normal sized carry on? Pay. Luggage? Pay. Assigned seat? Pay. Food and drink? Pay. Reclining seat? Forget it. Tray table for food or drink? Keep dreaming. Leg room? Hahahaha! No. In flight entertainment? Entertain yourself. When all is said and done, fly a different airline if you want any of the above.

Pros: Crew was great!

Cons: Original gate number was incorrect, but they fixed and sent an email informing everyone. Ensuring the correct gate from the start would be nice.

Pros: The crew nice The seat are bad, especially for the back

Cons: A better seat, it doesn't matter where you seat it should be better for any client. Make us feel that you don't appreciated your customer.

Pros: Crew was amazing before and after the flight! Delta really showed if the world isn’t doing well, that their staff will keep those problems outside the plane and keep everyone calm and safe. Thank you Delta!

Cons: Absolutely nothing. I’m going to join the miles points with Delta.

Pros: Everyone was perfect...!!!

Cons: We need a real meal, we appreciate the snacks but real meal is necessary.

Pros: Cookies

Cons: Late

Pros: Everything about the flight

Cons: Nothing

Pros: Delayed

Cons: Did not know they made planes with so little room inside. It was made for people under 5 foot tall with no carry on luggage. Crew took up over head luggage storage.

Pros: Crew was very welcoming and nice

Cons: There was a lot of empty space on the plane I wish they would’ve spaced passengers out evenly.

Pros: Nothing. It was cancelled and I received no notice. DL was not taking any calls (8 hr hold

Cons: Assistance from Delta. Not even their website was helpful

Cons: There should not be a pay wall around the internet in today's day and age

Pros: Highly attentive crew, extremely helpful, made a bad day bearable

Pros: The crew was amazing. But there were to many people on the flight for what’s going on. There were middle seats sold and people were upset.

Pros: Good

Cons: Good for now

Cons: The seats are very uncomfortable

Pros: Crew was funny. Price was good and the plane seemed new.

Cons: No fees --but that's Spirit

Pros: One flight attendant was comical and kept things light.

Cons: Baggage drop off is unnecessarily lengthy and travelers should be warned. It’s unlike any other airline. Luckily I arrived early enough to allow for the additional time, but if you don’t factor it in you may miss your flight. There is no beverage service and the tray tables are half sized and unable to accommodate a lap top. You’re forced into being crammed typing with the computer on your lap. Minimal and piecemeal communication regarding our diversion to another city. There was clearly no communication from the pilot to the flight attendants who were trying to do their best to assist passengers. If you’re diverting to a different city, passengers have a right to know what’s going on. Hidden/extra fees. I see no cost benefit in flying Slirjt due to all of the fees

Pros: La experiencia en general ha sido muy buena. Solo que en las ocasiones que te sucede una emergencia no tienes derecho de cancelar, no se le otorga al menos un crédito y ni siquiera te pueden asistir mediante servicio al cliente.

Cons: Necesitaba cancelar mi vuelo por razones de salud y se me informó que no me podían asistir a través del servicio al cliente. Ya que ellos no podían hacerlo.

Pros: Nothing. It was cancelled and I received no notice. DL was not taking any calls (8 hr hold

Cons: Assistance from Delta. Not even their website was helpful

Pros: Very courteous

Pros: Crew is amazing!

Cons: The Plane!

Pros: Good organization, good hygiene, polite crew.

Cons: Baggage claim took over 1.5. That’s unacceptable

Pros: Timeliness

Cons: Those seats are a pain. They don’t recline.

Pros: 321/5000 Absolutely nothing, it was my last time using this airline. They charged me for the suitcase and other people did not; from wanting to ingest something until water is charged, the area of the seat dirty, tray where you have to put the food dirty (I have photos). Completely disappointed, she believed in the reputation of the company.

Cons: Equality ... we are all going through a bad economic state. Hygiene in this situation has to be stricter. The Covid 19 is not a joke, many people die in these situations, we make many trips for work that we expose ourselves.

Cons: They did not refund our ticket during covid-19

Pros: Delayed

Pros: On Time, comfortable seats, good coffee and mixed nuts, smooth flight and landing.

Pros: Very nice plane

Cons: There should not be a pay wall around the internet in today's day and age

Pros: No entertainment on the plane and plane was very small...

Cons: Explain flight situations better..

Pros: I had a great seat and the crew was very helpful and nice! It went very smoothly, especially considering the circumstances, and we even got there early!

Cons: I accidentally put this in the wrong survey (the PNS-ATL) one but there was a lot of changing of gates and running around before the flight. I understand how hectic this whole situation is though so I don’t blame you all at all and everyone I talked to was very helpful. The app helped a lot too with figuring out where I needed to go

Pros: Everything about the flight

Cons: Nothing

Cons: Over an hour late.

Cons: It was at a good pace

Pros: We normally get nothing better than a 717 on ATL-OKC, but the 737-800 was an incredible aircraft that made everything better owning to COVID 19 factors.

Cons: DL needs to find a better way to manage food and drinks for FC during the COVID 19 era.

Pros: The first part of the trip was cancelled without notice or help of any kind

Cons: Assistance from Delta

Pros: Everyone was perfect..!!

Cons: Is a international flight and you guys don't have a real meal. We appreciate the snacks but a real meal is necessary

Cons: Zero PPE or social distancing by crew

Pros: The crew was good, and the airline tried to make our wait in the airport as comfortable as possible.

Cons: The four-hour delay was really hard. Since it was in DC, I don't know why it took so long to get another plane.

Pros: We needed a seat belt extender and one of the crew members noticed and was so kind in getting that. No embarrassment or drawing attention to the customer. His name? David

Pros: Amazing crew! No flight cancellation!

Cons: Kayak

Pros: The planes are newer and the crew is very friendly

Cons: There was no free food; $3 for a can of Coke and $4 for a bag of pretzels and crackers

Cons: Free drinks

Cons: You get what you pay for.

Pros: Very nice plane

Pros: Delayed

Pros: Felt safe withe the cleanest of the plane

Cons: Price

Pros: The crew was good, and the airline tried to make our wait in the airport as comfortable as possible.

Cons: The four-hour delay was really hard. Since it was in DC, I don't know why it took so long to get another plane.

Cons: Felt unsafe. Guy with guns and how delta employees handled it blew my mind!

Pros: Amazing crew

Pros: Helpful and attentive crew

Cons: We arrived around 39 minutes early and the whole process was very smooth

Cons: The long time waiting to get the connection

Pros: The planes are newer and the crew is very friendly

Cons: There was no free food; $3 for a can of Coke and $4 for a bag of pretzels and crackers

Pros: Timeliness

Cons: Those seats are a pain. They don’t recline.

Cons: Free carryon bags