Daily cleaning, installation of cabin HEPA filters on flights to Columbus
Delta, American Airlines and Southwest have waived their change and cancellation fees on flights to Columbus. Confirm policies on booking site.
Alaska Airlines and Alitalia do not allow booking a middle seat on flights to Columbus.
The cheapest airline ticket to Columbus from the United States in the last 72 hours was $117 one-way, and $133 round-trip on the route from Newark to Columbus. The most popular route is from New York to Columbus and the cheapest ticket found on this route in the last 72 hours was $133 round-trip.
In general from United States, American Airlines, Delta and WestJet fly the most to Columbus.
Columbus Airport is 6 miles from the center of Columbus. View on Map.
Columbus is served by Columbus Airport, also commonly referred to as Columbus, John Glenn Columbus Intl, Port Columbus Intl. The airport code is CMH.
Getting to the city center after your flight to Columbus is quite easy: you can either catch a bus taking you to various locations throughout downtown Columbus (running every 30 minutes), avail yourself of the airport shuttle service, or choose to travel more comfortable by taxi or rental car.
In order to provide its guests with the best possible experience, Columbus International Airport provides a number of services which include free Wi-Fi, baggage carts, a business center, currency exchange desks, mobile charging stations, a pet relief area, and a smoking area.
Yes, it does: nursing rooms are available in the baggage claim area as well as in Concourse A, B, and C; as for older children, there is a Games Room in Concourse C and the Information Desk has a supply of children’s books available.
If your stopover is a long one, why not go exploring a little? If you want to find out more about Ohio’s history, head to the Ohio History Center or to the Ohio Statehouse (7.5 miles west and 7.4 miles southwest respectively), if art is your cup of tea then don’t miss the Columbus Museum of Art (6.7 miles southwest), and if you want to relax walking in nature hit the Franklin Park Conservatory and Botanical Gardens (5.2 miles southwest).
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Columbus.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Columbus is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Columbus with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Columbus up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Safe travel"
Cons: "more masks"
Pros: "Kosher snacks! Thank you! Very safe and controlled Covid procedures. Made me feel safe."
Cons: "we boarded on time and were on tarmac for over an hour and a half with no explanation, no beverages."
Cons: "Small plane, feels cramped"
Cons: "If you can get it he people at the desk to stop making announcements while there are announcements being made over the airport PA system that would be great. Especially when the person chosen to speak has a heavy accent and it’s competing with other announcements. My over 50 ears can’t make it out."
Cons: "sat on the tarmac for 3 hours because the pilot was late."
Cons: "Explain why there’s over a 2 hour delay"
Cons: "Faster lines at check-in. More courteous security personnel"
Cons: "No WiFi. Little service."
Pros: "Newer planes with extra large overhead bins are great and the boarding process is much easier and smoother now with all the various breakdown of groups instead of by row."
Pros: "Delta app is awesome."
Cons: "Really nothing. They did a great job."
Cons: "Left late"
Pros: "Didn’t like security. They were rude"
Cons: "Even the baggage was quick (highly unusual for Columbus, Ohio)! Everything went smoothly."
Cons: "Somehow they didn’t serve snacks and drinks, I’ve been being thirsty and hungry, at the last 30mns I felt like I wanna throw up. We landed around 30mns ago and now no gates ready for us to get out of here. Still waiting inside the plane."
Pros: "The food and the treatment"
Cons: "Crying baby"
Cons: "flights all on Delta - about one a week for 3 months straight - and yet when Delta cancelled my flight and re-booked they did not give me any upgrade or loyalty as I saw it - I had paid extra for Delta Comfort and they told me the flight they re-booked me on simply did not have any comfort available. However, I was not the one canceling the flight and re-booking - that is their problem and after so much loyalty for years I feel like I should have gotten some kind of upgrade for free...If I have to cancel - I have to pay fees - but if they cancel - I lose ...despite being a very loyal SkyMiles customer. I am quite disillusioned with Delta now and will have to look around to see what other airlines there are now - and my entire family - and what kind of loyalty they give to their loyal customers. It needs to be a two-way"
Pros: "The on time departure. The air hostesses were very attentive. Fast baggage arrival"
Cons: "Small seater aircraft was cramped"
Pros: "Comfy on time and personable. Food was good too. Thank you."
Cons: "It was all good."
Pros: "Very comfortable and didn't feel cramped. Quick flight."
Cons: "No choice in snack and I couldn't eat what I was given. Staff appeared checked out and not bothered. No entertainment but it was a quick flight."
Cons: "Not enough room. Could have better technology and better food choices."
Pros: "The LGA team did great in difficult situation"
Pros: "Made friends on the way to Maine!"
Pros: "Plane clean."
Cons: "Unorganized boarding at LGA."
Pros: "Clean plan and efficient boarding procedure."
Cons: "Horrible delay. Took off almost two hours post originally scheduled time."
Pros: "The staff was was very accommodating to myself and my 19 month old daughter"
Cons: "Super delayed. Sat on runway for 2.5 hours"
Pros: "New Plane - super roomy great selections of movies to watch for free on the TV!"
Cons: "The delay on the runway"
Pros: "Turbulence didn't allow the beverage cart to serve passengers"
Cons: "See above."
Pros: "Got on earlier flight as standby."
Pros: "Was a nice flay , thanks"
Cons: "Access to LGA has become too problematic due to the construction. We will use other airports on our future trips to NY"
Pros: "Friendly service. On-time."
Cons: "No tv's in airplane."
Cons: "Everything. Boarded, day on the runway for nearly 3 hours, and then cancelled. No hotel allowance and all hotels near LGA full."
Pros: "Felt like cattle in a tiny plane. Service took what felt like years. The only reason I didn't give it 1 star was that it arrived on time."
Cons: "Service and size of plane."
Cons: "No complaints"
Cons: "They lost my duffle bag, and when they found it, my bag was in a whole different state, and once I finally received my duffle bag my items were wet and damaged."
Cons: "If they can’t serve beverages. Can we be allowed o e water bottle through security?"
Pros: "Horrible seats"
Pros: "No traffic to LGA. No security lines. First in line to take off."
Cons: "Snack options are very poor."
Cons: "Seat was very hard and uncomfortable"
Pros: "Comfy seat, great entertainment options"
Pros: "The steward was super friendly."
Cons: "We had 3:10h delayed..."
Cons: "My seat was disgusting when I went to sit in it. Then I discovered the seat was broken. 24A"
Pros: "Arrived on time"
Cons: "Entertainment system for myself and my wife failed after an hour."
Pros: "Service was great in 1st class"
Cons: "The movie Black k Klansman was great but the system had a problem. Not sure if just my seat or the whole digital video system. Every few minutes it would get choppy and unwatchable. I had to rewind and then it would be fine for a while. Like a video buffering problem."
Pros: "Prompt on time service."
Pros: "The fight was fantastic."
Cons: "Baggage claim took an hour"
Pros: "Flight attendant was beyond excellent, Yaniel, who smiled and greeted me helping me to my singular seat on the right side of the plane. He was very professional and kind, with a very well appearance and a fantastic attitude. He was quick with delivering my snack and coffee. Very pleased!!!! First flight attendant to ever make the trip as exceptional as possible. Thank you Yaniel very much."
Cons: "Unbelievable wait times at LGA. Late arrival of plane, extremely late departure at over an hour passed original departure time. Waste of money choosing that ticket and time frame when it was clearly not a concern of American Airlines that I was missing my rides, late getting to CMH etc."
Pros: "see above"
Cons: "see above"
Cons: "New cheap fare is honestly offensive trash."
Pros: "Boarding as quick and efficient. Staff were friendly and courteous"
Cons: "Nothing bad to comment on as the trip was a smooth trip"
Pros: "The fly departed on time"
Pros: "Bad weather came in n I was rerouted on Time"
Pros: "Good Airplane"
Cons: "Delays and baggage delayed"
Pros: "It was on time boarding and landing"
Pros: "Small airport"
Cons: "Service and flexibility, needed to call online for assistance"
Pros: "My neighbor."
Cons: "We sat on the tarmac for over an hour for no apparent reason."
Cons: "No priority boarding for people with babies and toddlers"
Cons: "It's AA, never again"
Pros: "worst experience. Airplane people not so good"
Pros: "Planes boarded on time"
Cons: "Long wait on runway before take off"
Cons: "The seats were so old, I didn't have a screen to watch movies on and it was really really cold"
Pros: "My trip was awesome and very easy."
Pros: "Movie selection is great."
Cons: "No cookies :("
Cons: "Unprofessional, rude, unorganized, & just ridiculous!!!!"
Cons: "Space between seat rows to small"
Pros: "It is good"
Pros: "This time every thing excellent"
Cons: "No tv on seat. Those dumb comedy tv show"
Cons: "Entertainment was boring"
Cons: "Good service ! Window seat!"
Pros: "Not enough luggage space for regular number of passengers on board"
Pros: "On time"
Pros: "The service was excellent Very cleaning airplane The people the travel was super good especially the children."
Pros: "The flight attendants were so nice. They were genuinely kind and helpful to the passengers."
Cons: "The overhead bins are small"
Cons: "Phone charging in each row..."
Cons: "Did not allow me to sit in the location I had been assigned."
Pros: "On time and smooth"
Pros: "Everything was very smooth-uneventful"
Pros: "Boarded quickly and got into air fast."
Cons: "Way behind schedule and virtually no snacks or drinks."
Pros: "Plane on time"
Cons: "Newark airport security was awful. Only one X-ray security area. Small tight area. No air. Security/TSA kept blaming the customer’s for the slowness. When is lack of X-ray and machines."
Pros: "They lost my luggage."
Pros: "See above"
Cons: "See above"
Cons: "Everything. My booking confirmation was with United Airlines only to get to the airport to find that they had subcontracted the flight to a budget airline. Eurowings. The food very substandard. If you were on a basic ticket, you were only entitled to water and no food. So people are travelling on long haul flights without being offered anything as standard. Passengers on these tickets were not aware that they would not be served.any food which is probably unethical. They offer to sell you food if on a basic ticket"
Pros: "When it finally took off the flight itself was smooth."
Cons: "Plane was delayed coming in, then we were told we were waiting on catering. Then it became a weather issue. Then we boarded. Weather got worse so they took us off. The second time we boarded and were told we’re waiting on catering who wasn’t on site then had to go through airport security. After 3HOURS , we were asked to leave the plane. For rebounding the next morning with no explanation. The next morning the flight was delayed an additional 3HOURS. We were never given food in all this time of a wait. This became an 18+ hour delay. We definitely missed our connection and they rebooked it."
Cons: "Delay. I lost my first flight and almost the second as well"
Pros: "Amazing amount of legroom! Very comfortable seating, even in economy."
Cons: "I would like to see passengers behave better. One lady pushed in at boarding and went ahead despite the checker telling her she was out of order, Another passenger used both underseat storage in front of him and under him so the person in back of him had no place to put things. Staff should try hard"
Pros: "Everything was as planned"
Pros: "Staff was friendly and helpful."
Pros: "The service"
Cons: "Plane too small and uncomfortable"
Cons: "The onboard wifi was not working."
Pros: "On my flight home from Columbus, there was one guy running the whole ship! He. Was. Everything!!! So Attentive but not overly so. And he read my mind and gave me what I needed before I even realized I did. Thank you to him for one of my best flights!"
Cons: "There really wasn't an entertainment option. A lot of airlines these days have much better service that's simple yet good. Also, just a small pack of pretzels? Fail. You have to keep up with the Deltas and Jetblues of the world!"
Pros: "On time. Friendly employees"
Cons: "The snacks"
Cons: "No Information about when we would leave jersey"
Cons: "The flight was delayed several hours And no one knew what was going on"
Pros: "Crew staff was excellent"
Cons: "Flight was delayed for 4 hours due to a delayed aircraft; followed by a broken seat. Seat seemed to have tape wrapped around the seat back tray."
Pros: "Liked the staff, always friendly even with several delays. The assist staff were excellent"
Cons: "Did not like the delays and gate changes - but that wasn't the airlines' fault"
Pros: "Seats were comfortable and had plenty of leg room"
Pros: "The crew were very understanding that we all just wanted to be home (the flight was delayed for three hours, so we didn't get home until 2am). They were efficient and got us home safely and quickly."
Cons: "I was not impressed with United and how they handled the delay. The staff did not care that we were waiting for 5 hours for a plane they couldn't even guarantee was coming. No workers were at the gate for a long time to even help out customers."
Pros: "Friendly and caring staff. Quick and prompt boarding process."
Pros: "the snack pack was a good value"
Cons: "arriving plane was late so we got into OKC late"
Cons: "Almost everything"
Cons: "The worst travel experience ever."
Cons: "Not enough overhead storage"
Pros: "I like everything"
Pros: "Upgraded to first class ...best experience ever"
Cons: "Was good"
Cons: "Comfortable and affordable!"
Pros: "Quick easy boarding"
Cons: "A bit of delay not to bad though"
Pros: "on time everything was great!!!"
Cons: "The boarding process is an absurdly disorganized, terrible process. Don't encourage people to line up if there is no room in the terminal for them to do so. Food was also pathetic, especially compared to European competitors on the same route."
Pros: "Efficient service"
Pros: "Made us comfortable with pillow and blanket. TV screens to watch"
Cons: "The plane was too late"
Cons: "LATE changed gates at last minute"
Cons: "Very difficult to get to EWR from Brooklyn and the departure was changed 6 times that afternoon."
Cons: "It was a new plane but it was extremely uncomfortable. The chairs were so stiff."
Pros: "Crew was very nice and was very responsive with passengers."
Cons: "Flight was delayed so we ended up arriving about 40 minutes late. Not enough leg room which ends up making lots of people grumpy."
Cons: "Service sucked, Crews were not nice at all, mad. Just not happy people. I haven't had terrible food like that for long long time. So bad. So so bad."
Cons: "After boarding plane did not take off on time, take off was 40 mins later."
Cons: "I was late to Cleveland. Thank you.... not."
Cons: "stole my money for 2 flights. Never made it to my destination"
Cons: "Sat on plane over an hour before take off, no explaination provided."
Cons: "A lot. They could have had the decency to empathize with new travelers in this pandemic situation."
Pros: "Smooth flight"
Cons: "Beverages and snacks"
Pros: "Very comfy. Got in early."
Cons: "Need The Rona to be done already! No in-flight service"
Pros: "Not too much - the crew was nice."
Cons: "My flight from St. Louis to Denver did not charge me for a carryon bag. I was very surprised to be charged $50 for my carryon bag at the Denver checkin, When I complained I was presented with an incredibly rude attitude. The flight was crowded and the space was so very small and cramped. I will never fly Frontier again. Your cheaper rates are not worth the flight experience."
Pros: "Smooth take off, flight and landing."
Cons: "We were three hours late leaving—combination late arrival of plane and weather. Not much legroom and hard seats that don’t recline, no complimentary in flight snack/beverage, no entertainment options. For what you end up paying for a ticket when seat and baggage fees are added, I would expect more"
Pros: "The crew members were very nice and professional."
Cons: "The seats are just horrible and always hurt my back after a long flight."
Cons: "Sam as above."
Pros: "Upgraded leg room is significant. Boarding was easy."
Cons: "No in flight entertainment, very minimally padded seats. Had to wait to check our bags as the front desk was vacant for about 1hr not having any flights before ours."
Pros: "I'm glad the boarding process is typically quick to stay on schedule."
Cons: "There should be a message when booking through travel sites about having to pay additionally for your seat and even carry-on baggage at the time of check-in. This never used to be policy for Frontier and I was shocked to pay $68 from Columbus to Denver and then $58 on the way back just for my carry-on and seat. I also had two unattended toddlers behind me on the way home which were disturbing the entire flight. Their mother chose to sit across the aisle for some reason and they were literally screaming the entire way. Perhaps an adult or parental guardian should be required to sit with children under the age of 6? Come on."
Cons: "Our plane landed late, we boarded late, and arrived in Columbus nearly an hour late."
Pros: "Friendly helpful staff. This was my first flight and I was nervous. They were very understanding. I also had some motion sickness and the flight attendants made sure I was as comfortable as possible."
Cons: "I'm a big guy and was seated with two other big guys. Kind of cramped."
Cons: "$45 for a carry on bag....each way. Chairs with minimal, if any, padding which will not recline. Flight left 1 hour late."
Pros: "Literally nothing."
Cons: "I charged the airfare, thinking that would be all, like other airlines. Then I found out they charge for luggage. THEN I found out they charge me for a seat... on the flight I already paid for. Boarding was disorganized, seats were thin padding on plastic, quite uncomfortable. I also had to clean crumbs and trash off my seat before settling in. They charge you 2.99 each for water and airline peanuts; i didn't partake. they only gave me one boarding pass and when I boarded the plane, they said that is was the flight to Denver and then they were continuing on to Columbus. I assumed this meant I stayed on the plane when we landed in Denver, but no, they informed me the plane was then going to Cedar Rapids. I had no second boarding pass or gate number, so I asked the attendant. She took forever to help me, looking up my info for a minute and then talking to the other attendants and passing out papers to the boarding crew before acknowledging me again. Twenty minutes later, I had my gate, which I barely made to board in time for flight takeoff. Overall, the process was stressful, uncomfortable, and more expensive than if I had purchased a flight from Delta, Southwest, or Alaska. (All airlines I have flown and been happy with. Delta had a missed layover once and completely put me up for the night and was very helpful through the whole affair.) All said and done, I will not be flying Frontier again."
Cons: "Two hours late in taking off without explanation. Change gate at last minute making a long walk necessary for someone who needs a wheel chair. Excessive charges for luggage, carry-on which some did not have to pay, and charges for drinks! Really!"
Cons: "Delay delay delay. Was not aware of all the costs added on, with paying for carry on, and water. Even the staff seemed to know the airline was not worth anything. No pride in their work or workplace."
Pros: "Passengers and crew"
Cons: "Uncomfortable and annoying seats"
Pros: "Comfortable flight, cheap rates"
Cons: "Some maintenance problems prior to boarding, gate agents not well prepared for situation, very hard to hear and understand their PA announcements"
Cons: "No complimentary food or beverage service. Almost missed flight as gate changed but not posted on board."
Pros: "Plane was clean, everything was on time."
Cons: "I had to pay 40 dollars for a checked bag and 45 dollars for a carry on, more than doubling the cost of my flight. Why not ask me when purchasing a ticket, you know, before I pay, before hooking me with 85 plus dollars in bag fees? Frontier may advertise low ticket prices but after you purchase your not-likely*refundable ticket you're on the hook for their endless fees. Even peanuts cost you. Use a different airline and save yourself the let down."
Cons: "I don't like paying $45 for a carry on"
Cons: "They canceled my ticket without telling me me made me miss work after driving two hours to get there and everyone was so rude! Was the worst experience ever toatally messed everything up."
Pros: "What I like best is the update I get on my phone, thus during delays and how long the flight takes. I actually bought this ticket for a friend and it made trip of going to pick him up from the airport very easy."
Pros: "The flight arrived early both ways and boarded without problems. Had almost no line to check my snowboard bag and retrieved it both ways without problems. Flying with Frontier before, I understood a carry-on and drinks/snacks would cost extra and planned accordingly. Overall it was the best priced flight and I had a good experience."
Cons: "You pay enough for a flight, at least water should be offered for free. I should have looked it up, but it wasn't very clear that if I buy my checked bag at the time of purchase of the ticket that it is an even lower price."
Cons: "The hour wait for bags. No joke"
Pros: "From boarding the plane, to exiting the plane the crew was exceptional."
Cons: "the add on prices at all air lines for every little thing. bringing a bag should not be a option but a given"
Cons: "my seat was bolted more upright than the other two seats in my row leading to a VERY upright sitting posture. I told the flight attendant and she said it was just installed incorrectly and she was sorry."
Cons: "Mass confusion on correct gate, boards in airport incorrect. Frontier had to change brakes on plane which resulted in over an hour delay. I appreciate safety but they cant arrange a better majntenance program at their main hub? Reading lights above me did not work for the second time on this trp. Sat in the dark in a plastic bucket seat. Awful. I never want to fly frontier again."
Pros: "Flight was on time. Online check in and boarding was okay. Nonstop Denver to Columbus."
Cons: "I didn't like being stabbed with outrageous fees for baggage (checked and carry on). I especially didn't like seat assignment fees and no ability to keep your party seated together unless you pay their ridiculous surcharges. By the time you get done with every extra charge they rope you into you can fly any otheir airlicanard possibly for less money. In addition, the seating is terrible. Rows are crammed in tight with the new non reclining rubber pad seats that are sure to send you to the chiropractor. They have the unmitigated gall to cram their credit card sales pitch over the PA followed up with multiple trips up amddown the aisle. Hey Frontier, if I wanted a credit card sales pitch I would stay home and answer the damn robocalls. Nice way to treat your customers, especially after you stab them $3 for a drink."
Pros: "Any of my ratings other than excellent relate only to the fact Frontier is a great airline on a budget, so some issues like food and entertainment are not addressed. I had a great flight."
Cons: "-Missed checked bag check-in by 1 minute, was made to miss flight for something that could have easily been remedied -Zero help or empathy from terminal attendant from Frontier -Made to wait an HOUR AND HALF IN 5 DEGREE WEATHER in Denver by Frontier to drop off a back that was already noted as "checked" -Flight delayed 5 hours with ZERO communication of what was going on -Bags were left IN DENVER after all the trouble and discomfort invested in dropping them off. -Zero response by phone or email during all of this -No system or notification of how to retrieve the bag Frontier left in Denver In sum, it was the worst airline experience I've ever been a part of, let alone even heard of. The only way it could have been worse is if the plane crashed."
Cons: "Can't recline"
Pros: "Airfare and quick lines from Denver to Columbus"
Cons: "The plane smelled; I believe it was the seats (sour, musty smell)."
Pros: "The crew were nice and polite."
Cons: "Crowded, uncomfortable seating. Flight was overbooked. Had to pay extra for everything."
Pros: "I am not the type of person to complain about something that is expensive, if I am receiving the services I am paying for. Therefore, I cannot complain too much about Frontier since I paid so little and received what was promised: a round-trip flight at an affordable price. I understand that, in order to be competitive, stay open for business, and keep rates low, Frontier must find additional ways to accrue income besides the base fare. However, literally everything beyond a basic ticket was vastly overpriced. "You want to bring more than two tee-shirts and a book? $30." "You want a childs ration of nuts and a soda in flight? $12. You can place them on your 3 inch tray table." And then, as we near the end of an already insufferably uncomfortable flight, we must endure a 20 minute long speech over the PA about the Frontier rewards credit card. I truly appreciate that Frontier Airlines offers competitively unheard of rates for a basic fare. But aside from being allowed to bring a only a change of shirt to Denver for the weekend, sitting in a dingy/cramped plane next to a stranger because I would not pay $42 extra to sit next to a friend, and being forced to listen to the desperate plea of a credit card signup quota, I will next time happily pay the traditional rate to take a flight somewhere where I am treated like I am not a passenger on a Malaysian Airlines flight that has somewhere along the way become lost between the importance of customer satisfaction and competitive prices."
Cons: "Maybe I should have chosen to write that down here instead. Although I am sure I will not be charged additional fees to both compliment and complain, I believe this all goes to the same department."
Cons: "Paying for a carry on bag"
Pros: "Overall smooth ride"
Cons: "Having almost 2 hour delay with no explaination."
Pros: "Best value for price you could ask for."
Pros: "Check in and the security screen took an hour and a half, flight delayed an hour in beautiful weather. NO TSA Pre-Check at Frontier's home base."
Pros: "Airfare appeared to be affordable and competitive. Typical flying experience."
Cons: "I just took a small backpack and duffel bag. They made me pay $40 each way for the duffel bag! I thought every airline at least gave you a personal item and carry-on. This put me in a position of having to put $80 on my personal card for a work trip or to abandon my bag. Ridiculous! I don't like being put in that situation and will remember it next time I go to book. I also recognize they need to make some money off of snacks and drinks, but to not even provide a complimentary drink of water feels extra stingy too."
Pros: "It was on time"
Cons: "The most acute plane discomfort imaginable"
Pros: "Everything was terrible. First i wasnt notified anywhere on my purchase that Frontier charges a fee for checked bags ANd carry ones!! Then everyone was super rude at me at chekc in. In Denver every check in machine wsd malfunctioninf. This caused huge lines and several people were visibly pissed cuz they misse their flights. I was rudely treated too and yelled at because i inquired how is it possible all machines wre down. Apparently this happens to them in a weekly basis."
Pros: "How quick the flight was"
Cons: "We will never be flying with frontier again. Not only do you have to pay for your carry on luggage and SEAT both ways, but for the food on your flight! I've never been so outraged on how much I had to pay. And their staff is very rude, especially going into Columbus from Denver. And the fact that you have to pay for your seat is ridiculous because the seats weren't even comfortable and they were dirty. I had trash at my seat both ways. I wish we hadn't flown with frontier. I've never. When sk deisappointed on an airline."
Pros: "It was a flight home"
Cons: "Flight was 1.5 hours late due to previous flight at the gate. Gate attendant was rude to several people when the designated city on the gate "sign" changed but they were still boarding previous city. The seats are the most uncomfortable of any airline I have ever flown (I travel 25% for business)."
Pros: "Not much to like."
Cons: "Just ridiculous, as follows: 1-Deceptive web page at check in makes you think paying extra for seats is required 2-Seats don't recline unless you PAY EXTRA 3-Carry on bag? PAY EXTRA 4-Care for a Soda? PAY EXTRA 5-Tray table - the size of a business envelope? Really? 6-In-flight magazine? HA! Read the safety info or the back of the barf bag, that's all Frontier provides. 7-Paid $50 each to upgrade seats to front (1st class?) No refreshments, no amenities, just a bigger tray table and a reclining seat. For $50. Sat on tarmac for 1.5 hours in 90 degree heat. I know this because I could hear the pilot yelling over the radio that it was 90 degrees in the plane. No A/C while on tarmac because APU was down, according to pilot announcement. Everyone I talked to felt deceived by the online check in and the extra charge for seats (if you want to sit with your party, otherwise no guarantees). Bad representation, deceptive web check in, uncomfortable plane, zero amenities unless you PAY EXTRA. Sorry Frontier, but FAIL!!!!"
Pros: "Direct from CMH to DIA"
Cons: "Seats are one shade shy from a metal folding chair, they don't recline, charge for everything g except water! Who charges for carry on bags!?!? Frontier!!!"
Cons: "Same as above."
Pros: "See above."
Cons: "See above."
Pros: "Same as above"
Cons: "Same as above"
Pros: "the male flight attendant on our flight was spectacular. he was helpful during boarding, and was kind enough to not disturb our sleeping baby (which I'm sure the entire flight appreciated) while handling the flight. he was also friendly and quietly attentive throughout the flight. i regret not catching his name, but my wife and i both commented on how pleasant he was."
Pros: "I did not have food or entertainment."
Pros: "Clean, fast, efficient!"
Pros: "The crew was very energetic."
Cons: "Spirit does not offer a complimentary cup of water, that should be changed."
Pros: "Easy process"
Cons: "we always travel by spirit and as always we use the same bag , my husband went to Texas by spirit 2 weeks ago whit that bag and they didn't charge anything but in the trip back to LA they charge $65.00 and it was the same bag he traveled from LA to Texas, in conclusion we are not longer continue traveling by spirit because you don't standarly charge for baggage, sometimes you charge sometimes you dont and when you make your random charges the fee for traveling with you is the same fee for traveling with any other airline."
Pros: "They suck so bad!!!"
Cons: "They just suck really bad!!!"
Pros: "everything was good"
Pros: "It was punctual"
Cons: "I had to pay 100 dollars for my bags"
Cons: "I Jesus got charged over a $400 fee for my bags. I was never told that there was a charge for bags."
Pros: "If you want to bring a bag of anything, be prepared to pay. Or if you care about where you sit at all."
Cons: "All the fees. I'd rather have the convenience of purchasing a ticket that I didn't have to add everything on to. They aren't cheaper, they just don't charge you up front."
Cons: "Why ask for a ratING on food and entertainment that don't exist?"
Pros: "How clean the laboratory's was."
Cons: "No order in getting off plane."
Pros: "Price and service"
Cons: "Too cold...Tha's all"
Pros: "the price"
Cons: "the 3 hr delay coming back to atlanta"
Pros: "Fast and i expensive"
Cons: "Too cold not comfortable"
Pros: "Price was good. i ]will fly Spirit whenever possible and I will rnecomend often"
Cons: "Delay other than I did get a reminder ."
Cons: "Service before hand"
Pros: "New plane"
Cons: "Counter service below average"
Pros: "not much"
Cons: "a lot"
Pros: "The leg room in first class"
Pros: "Aircraft clean and comfortable"
Cons: "Before takeoff and after landing loud schreeching noise while taxiing. Long delay for luggage. No TSA precheck"
Cons: "Bag fee charges are ridiculous."
Pros: "Wonderful! Even took off 10 Min early!"
Pros: "Love flying with spirit very nice people working there!!!!"
Pros: "Boarding was well-organized, nothing complicated."
Cons: "The kiosks weren't working for Spirit at DFW, so I wasn't able to print my boarding pass on my own; they had a line backed up quite a bit. However, their agents worked really quick to get everyone taken care of. It's a good idea to get there early!"
Pros: "I had to wait for an assigned seat and I got front row"
Cons: "Departure delays"
Pros: "Fully satisfied"
Pros: "they were very friendly and a great experience"
Pros: "The planes are small which is great"
Cons: "Bag fees are WAY to expensive."
Cons: "Poor sitting & service"
Cons: "There was no entertainment provided"
Pros: "I like the fare and the credit. Card offers."
Cons: "Didnt like you had to pay for watet?"
Cons: "NO, Snacks or drinks on plane, had to pay,wrong"
Pros: "Quick k and easy."
Cons: "Uncomfortable for me i m a big man"
Pros: "The food tray is so small now it is practically worthless!"
Pros: "No hassles"
Cons: "Advertising and limited space"
Cons: "Everything was ok There where no inconvenience"
Pros: "Could have flown Southwest $70 cheaper"
Cons: "Baggage fee"
Pros: "Staff were wonderful"
Cons: "The size of the aircraft is very small"
Pros: "Value. Got a lot for the price."
Airlines flying to Columbus have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Columbus
Masks required on board, masks provided on flights to Columbus
Social distancing seating
Middle seats unavailable to book on flights to Columbus
Testing for antibodies, testing for symptoms for flights to Columbus
Waiving of change fees. Search flexible flights to Columbus