Pros: the desk was warm, friendly, and very helpful. Both check in and check out. Overall employees were very friendly, polite, great. Got to check in early after a long 7 hr drive. Room very comfortable, clean, tidy. Pool was warm, and clean.
Pros: Very comfy bed
Cons: At the breakfast bar the juice machine was not working and there was no milk in the container.
Pros: Friendly and helpful staff, very comfortable room, good location, good breakfast.
Pros: Decent hotel. Clean
Cons: Price on your site really wasn't a savings as promised. Other sites advertised same rate.
Pros: The staff was extremely friendly, breakfast was very tasty, room was clean, air conditioner worked great. Loved the pet friendly being the first time of bring our dog along. Pool was clean and heated.
Cons: There was no sign directing us to the side road toward the hotel. We went past the Wendy's and realized that we passed the road to the hotel and had to turn around. A small sign would be nice to say this road to Hampton Inn.
Pros: The hotel was clean and tidy. We only stayed for one evening, but it had everything we needed with a great breakfast in the morning.
Cons: The hotel is right by the highway, so it could be a little noisy at certain times but it wasn't anything that would prevent us from staying there again.
Pros: Better of the two hotels we used this trip.
Pros: the Front desk staff was great . She took the time to add my loyalty membership account and was attentive throughout the check in .
Pros: The location is easy to get to off of the highway. Located next to restaurants, stores, and gas stations.
Cons: The rude and non friendly staff when we first came in, then the response that we got when we tried to check in.
Pros: The staff was great Very friendly and out going The breakfast bar was kept very clean and their were no issues with the food always plenty and hot
Cons: the room could have been cleaner their was a spot on my window my entire stay.
Pros: Very easy to get to and located in good area of food all around
Pros: I have stayed here multiple times. The rooms are clean and the staff is friendly.
Pros: The breakfast selection was very good.
Cons: The Nearby Hampton Inn was also rated 2 1/2 stars, but was much nicer than this Holiday Inn Express for the same price.
Pros: The location.
Cons: Room was disgusting. Wish I could upload the pictures I took. Mold on the bathroom ceiling and shower head and stains all over the carpet.
Pros: Location was great and rooms were clean. I was not leery about sleeping here and loved the price.
Cons: The workout room was in poor shape and the equipment was gross. Staff was not friendly.
Pros: The lady at the front desk was getting ready to leave but stayed and helped check us in and was very friendly about it. Put us in a quiet part of the hotel also, which was great after our long drive.
Cons: Nope. The breakfest was great and the staff was very friendly and awesome on being kind and helpful. I found this hotel to be great and a wonder stay for us.
Pros: Very clean hotel in a great location just off the Hwy with Walmart a couple blocks away and several restaurants
Pros: I didn't like anything! In fact we didn't stay there as we were frightened due to what appeared to be thugs loitering in the parking lot outside our room, playing loud music from their vehicles. Experience was a nightmare! !
Cons: The room was filthy. My grandsons were frightened & didn't want to get out of the car. I went to the office, "manager" couldn't cancel my booking. He gave me a number, after being on hold for an hour+ I gave up. Experience was a nightmare! !!!
Pros: It had all my basic needs. I definitely appreciated the fridge being a decent size.
Cons: The main thing was that the whole room smelled like smoke.
Pros: It was easily booked and available immediately. Friendly staff.
Cons: Everything was as expected. It is a one star hotel, it was a good place to clean up and sleep.
Pros: Absolutely nothing!!!!!!!!!!!!
Cons: The rooms smelled of smoke. The bathroom shower was filthy and the dressers were broken. There was no door for the entrance into the bathroom but a dirty, torn shower curtain. I do not recommend this hotel to anyone.
Pros: This hotel is a dump. We pulled up and it wasn't well lit! Trash was everywhere. They have wire cages behind the building not sure what the reason for these are. Pictures on website are deceiving. We didn't even stay. Looks like owners live there.(lobby
Cons: The hotel is a dump! Owners live in lobby and wired cages where behind property. Not well lit and trash everywhere! We didn't stay at all and lost our money. We stayed at Quality inn across the street.
Pros: Ice machine was outside and accessible. Price was right.
Pros: the staff and services were wonderful.
Cons: only problem i had was that it didnt have a coffee pot.
FAQs when booking a Hotel in New Albany
How much is a cheap hotel in New Albany?
KAYAK users have found double rooms in New Albany for as cheap as $89 in the last 3 days. The average price is $54.
How can I find hotels near me?
Take a look at our extensive hotel Heatmaps to find the best hotels near you.
Would you like to save as your currency permanently or for this visit only?