No elevator to go to the 3rd floor with sleeping babies, ice machine is not in a great location. This hotel is very run down!
2 stars
Baymont by Wyndham New Buffalo
18800 Harbor Country Drive, New Buffalo, MI 49117, United States
New Buffalo, MI
See location+1 269 469 4193Photos of Baymont by Wyndham New Buffalo
Overview
Baymont by Wyndham New Buffalo is set in New Buffalo and is a short walk from New Buffalo Amtrak Station. It also provides a 24-hour reception, an indoor pool and free Wi-Fi.
The hotel has 69 rooms and has been recently refurbished. A business centre, a gift shop and a safe are also available.
Rooms at Baymont by Wyndham New Buffalo are comfortable and provide a microwave.
South Bend Regional Airport is a 40-minute drive from the hotel. Guests can also visit Blue Chip Casino.
Latest deals for Baymont by Wyndham New Buffalo
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Baymont by Wyndham New Buffalo
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Heating
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Shower
- Private bathroom
Dining
- Tea/coffee maker
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Snack bar
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- TV
Things to do
- Gift shop
- Beach access
- Casino
Parking and transportation
- Free parking
- Private parking
General
- Family rooms
- Telephone
Health and safety
- Daily housekeeping
- Safe
Services and conveniences
- Business center
- 24hr front desk
Laundry
- Iron and ironing board
Bedroom
- Alarm clock
Workspace
- Desk
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Baymont by Wyndham New Buffalo
6.2
Okay
779 verified ratings
Wonderful
183
Very good
93
Good
103
Okay
69
Fair
84
Mediocre
58
Poor
189
Summary of reviews
Guests say
Overall, guests appreciated the convenient location of the hotel, often noting its proximity to attractions such as a casino and nearby towns. However, many voiced strong dissatisfaction regarding the cleanliness of the facilities, with several mentioning issues like bugs and dirty carpets. The food service, particularly breakfast, was also criticized for being limited and not meeting expectations. While the staff was mentioned positively in some reviews, the overall consensus indicated that improvements in cleanliness and service offerings are needed.AI-Generated from customer reviews
Reviews(9)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
6.5 out of 10
3 reviews
7.4 out of 10
9 reviews
All reviews
Pros (+) Good location
Cons (-) The room was in disrepair. Not dirty, per se, but needed a lot of renovations. The “breakfast” was very disappointing.
Pros (+) Location to the area
Cons (-) Room out dated and smelled musty
Pros (+) It was very reasonably priced so I can't complain too much. Ample parking.
Cons (-) We stayed for 3 nights and every night our keycard stopped working so we would have to go back down to the office to reactivate.
Pros (+) Conveniently located to where we needed to be.
Cons (-) The lobby and public areas were dirty, you'd think if it's the first thing your guests see that it would be cleaner. It's summer time and yet there were sacks of ice melt in the main entryway - a hotel that size doesn't have a better place to store that stuff, especially during the summertime? The carpets need shampooing, the room could use some serious dusting -
Pros (+) Location was great.
Pros (+) I had to take my Aunt to the hospital and could not lift her in my vehicle. The night clerk lifted her in and made sure we were alright.
Pros (+) The room was comfortable - nice big vanity in the bathroom. Bed and pillows were great.
Cons (-) Soundproofing could be better. Mural on the wall was beautiful but a painted green pool was not attractive in my opinion. I think some updating is needed.
Pros (+) Hotel was neat and clean, we did not have a refrigerator in our 165.00 room. Tv and channel selection was poor. People above us were stomping on the floors both nights we were there, housecleaning was at our door at 6:55, forgot to hang do not disturb sign out
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's main amenities?
The hotel offers an indoor pool, complimentary breakfast, a business center, and a gift shop. Additionally, guests can enjoy the casino and the nearby attractions.
How is the cleanliness of the rooms and common areas?
While some guests found the rooms and common areas clean and comfortable, a few mentioned issues with cleanliness, such as dust, dirty carpets, and a strong smell in some rooms.
What are the common concerns about the hotel's facilities?
Some guests reported concerns about the hot tub not working, cold pool, and issues with the breakfast. Additionally, there were mentions of broken or dirty amenities like the fridge, Jacuzzi, and washing machine.
Are pets allowed at the hotel?
Yes, pets are allowed at the hotel upon request, although some guests mentioned that there were charges for bringing pets.
When is the best time to visit the hotel?
The high season is in June, and the low season is in April. Guests may want to consider these times for their visit to the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection
Some guests recommended checking the room thoroughly upon arrival, as a few mentioned issues with cleanliness, maintenance, and amenities such as TVs and air conditioning.
Plan for Breakfast
Several guests noted mixed reviews about the breakfast, with some mentioning limited options and issues with food quality and availability. Consider dining elsewhere if breakfast is a crucial part of your stay.
Pet-Friendly Accommodation
If traveling with pets, it's advisable to confirm the hotel's pet policy and any associated charges, as mentioned by some guests.
Check Pool and Hot Tub Conditions
Before booking for the pool and hot tub amenities, it's recommended to inquire about their working condition, as a few guests reported issues with these facilities.
Nearby Attractions
The hotel's proximity to the casino and other local attractions was highlighted positively by several guests, making it convenient for those interested in exploring the area.
Staff Service
While many guests praised the friendly and helpful staff, a few reported negative experiences. It's advisable to approach the staff for assistance with any concerns during the stay.
Noise Levels
Some guests mentioned noise-related issues, including loud refrigerators and neighboring guests. Consider requesting a quiet room or bringing earplugs if sensitive to noise.
Accessibility
The hotel offers increased accessibility, which can be beneficial for guests with specific mobility needs. It's recommended to confirm the availability of accessible facilities based on individual requirements.
Seasonal Considerations
If planning a visit, it's worth noting that the hotel experiences low season in April and high season in June, which may impact availability and pricing.
Business Center
For guests requiring business services, the hotel provides a business center, as mentioned in the amenities, making it suitable for those with work-related needs.
Location
18800 Harbor Country Drive, New Buffalo, MI 49117
What's nearby
- New Buffalo Railroad Museum0.6 mi
- New Buffalo Amtrak Station0.7 mi
- Evolve Spa1.1 mi
- Four Winds Casino New Buffalo1.3 mi
- Oselka Marina1.4 mi
- Whittaker Woods Golf Course1.5 mi
- New Buffalo Public Beach1.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Baymont by Wyndham New Buffalo
Low season | February |
|---|---|
High season | August |
Average price (weeknight) | $63 |
Average price (weekend night) | $87 |
When to book a room at Baymont by Wyndham New Buffalo
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Baymont by Wyndham New Buffalo
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See most recommended stays in New BuffaloGood to know
Value for money | 7.2 |
|---|---|
Distance to city center | 1.1 mi |
Nearest Airport | South Bend/Michiana |
Distance to airport | 22.4 mi |