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I had to take my Aunt to the hospital and could not lift her in my vehicle. The night clerk lifted her in and made sure we were alright.
The room was comfortable - nice big vanity in the bathroom. Bed and pillows were great. Soundproofing could be better. Mural on the wall was beautiful but a painted green pool was not attractive in my opinion. I think some updating is needed.
Hotel was neat and clean, we did not have a refrigerator in our 165.00 room. Tv and channel selection was poor. People above us were stomping on the floors both nights we were there, housecleaning was at our door at 6:55, forgot to hang do not disturb sign out
New structure; clean. Location. Refrig in room. Hotel description on first page online states rollaway is available. I was counting on rollaway. When arrived stated that I couldn't have rollaway in room. Very disappointed. Resulted in less comfortable sleeping accommodations. Breakfast staff was not competent, served sausage gravy cold from refrigerator, did not wear gloves when handling items, and was not pleasant if asked for anything.
Location Newer, but smelled musty
It was clean, comfortable, and has a nice breakfast spread in the morning. no
Clean. Good breakfast No
Nice hotel, good location for a nights stay in the Dunes.
Excellent water pressure while taking a shower. Love a hotel that does not put the stupid water savers on the shower heads. Breakfast not worth eating.
The hotel seems new and is well-kept, and the location is convenient for getting to all the Harbor Country towns. Given the layout of New Buffalo and the time we spent in other locations, we were glad we did not pay 2x as much to stay at the harbor hotels
Had electrial fire friday nite around 1030pm had to leave building until around 1230pm other than that all was good
This guest did not leave comments about this hotel.
Close to four winds casino and there is a shuttle. It we didn't use it and there is a gas station and a mcdonalds right next door. I didn't like the strong smell of carpet deodorizer and then being woke up at 11:30 by the smoke alarm and having to go outside in the cold for over and hour waiting for them to find the electrical fire and then nobody came to tell us we could go back in
The woman at the front desk was very polite when checking us in. The room was just as expected, clean with plenty of space. The pool and hot tub were wonderful, very clean as well. The continental breakfast was full of options, very delicious!
The location of the hotel was really convenient to the beach and restaurants/shopping. The kids really loved the swimming pool. The beds at this hotel were not as comfortable as I like. They were overly firm and made for less restful nights sleep.
Location was perfect. Met our expectations on location and cleanliness.