The fast check in and out shout out to front desk staff very efficient. Location is great walking distance to top attractions. The record player and albums in rooms very unique touch.Breakfast was goo...
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3 stars
The Mercantile Hotel
727 South Peters Street, New Orleans, LA 70130, United States
New Orleans, LA
See location+1 504 558 1914Photos of The Mercantile Hotel
Overview
The Mercantile Hotel New Orleans is a 3-star hotel that is located right in the central business district of the city. The location makes it a good choice for those who are traveling for business. However, it is also close to many attractions, so vacationers will find that it can work well for their needs, too. The property features 90 rooms, all of which are suites. The boutique hotel is family-friendly.
The suites found at the property are spacious and comfortable. The rooms feature kitchenettes along with refrigerators and microwaves. Other amenities found include a private bathroom, free WiFi, flat-screen TVs with cable, living room areas, coffee and tea making facilities, a desk, daily housekeeping, and blackout curtains.
Between 6AM and 10 AM each morning, guests at this boutique property will find a complimentary continental breakfast. The property features around the clock fitness facilities, concierge services, a business center, meeting room, and coffee and tea in the common areas. The hotel also offers a 24 hr front desk, as well as an on-site art gallery.
Guests will find that they are a short distance from places like The Outlet Collection at Riverwalk, Canal Street, and the National World War II Museum. Of course, there are plenty of places to dine in the area, as well. Some of the options include Drago’s Seafood Restaurant, Restaurant August, Two Chicks Café, and Restaurant Rebirth.
Latest deals for The Mercantile Hotel
King room
Double room
Standard room
Queen room
Deluxe room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Mercantile Hotel
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Shower chair
- Accessible by elevator
- Adapted bath
- No smoking
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Private entrance
Bathroom
- Raised toilet
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
- Walk-in shower
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Mini-market on site
- Key card access
- Private check-in/check-out
- 24hr front desk
General
- Seating area
- Sofa
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- Storage available
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Valet parking
- Private parking
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Family friendly
- Kid-friendly
- Cribs available
Reviews of The Mercantile Hotel
8.2
Very good
1780 verified ratings
Wonderful
987
Very good
336
Good
207
Okay
77
Fair
66
Mediocre
34
Poor
73
Summary of reviews
Guests say
Most guests appreciated the hotel's location, citing it as convenient and well-situated for activities. However, many expressed dissatisfaction with cleanliness and noted issues with the bathroom cleanliness and lack of towels. Service was often seen as lacking, with complaints about untrained staff and responsiveness. Breakfast received mixed reviews, being described as simple but acceptable by some guests, while room size generally received positive remarks.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.2 out of 10
6 reviews
All reviews
Pros (+) Loved the suites. Loved the brick. Loved the staff. Loved the location
Cons (-) AC seems not to be able to keep up with very hot NOLA summer. AC needs a really good cleaning. Outside of building (windows) Redd a good cleaning. There’s a few lower level rooms with no view.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What amenities are included in the rooms at The Mercantile Hotel New Orleans?
The rooms at The Mercantile Hotel New Orleans feature kitchenettes with refrigerators and microwaves, private bathrooms, free WiFi, flat-screen TVs with cable, living room areas, and coffee and tea making facilities.
What are the common concerns about parking at The Mercantile Hotel New Orleans?
Some guests have expressed concerns about the cost and access to parking at The Mercantile Hotel New Orleans, particularly the valet service and the off-site parking garage.
What are the best times to visit The Mercantile Hotel New Orleans?
The high season at The Mercantile Hotel New Orleans is in February, while the low season is in August.
What are guests saying about the cleanliness of The Mercantile Hotel New Orleans?
While some guests have praised the cleanliness of the hotel, others have expressed concerns about the cleanliness of the rooms, including issues with the air conditioning, dirty bed frames, and unclean bathrooms.
What unique offerings can guests expect at The Mercantile Hotel New Orleans?
Guests can expect spacious and comfortable suite-style rooms, a complimentary continental breakfast, around-the-clock fitness facilities, concierge services, a business center, meeting room, and an on-site art gallery at The Mercantile Hotel New Orleans.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Earplugs
Some guests noted that the walls were thin, and noise from neighboring rooms or the street could be disruptive, so bringing earplugs might be helpful for light sleepers.
Check Room Amenities
The suites feature kitchenettes with refrigerators and microwaves, making it convenient for guests who prefer to prepare their own meals or store snacks and drinks.
Explore Nearby Attractions
The hotel's proximity to attractions like The Outlet Collection at Riverwalk, Canal Street, and the National World War II Museum makes it a convenient choice for sightseeing and shopping.
Be Mindful of Parking Costs
Several guests mentioned that the valet parking was expensive, so it's worth considering alternative parking options in the area to save on costs.
Plan for Breakfast
While the hotel offers a complimentary continental breakfast, some guests found the options to be basic or not replenished promptly, so it might be helpful to have backup breakfast plans.
Consider Noise Levels
Some guests noted that the hotel can be noisy at times, especially during events or due to thin walls, so light sleepers may want to take this into account when booking.
Take Advantage of the Retro Vibe
Guests appreciated the retro feel of the rooms, complete with a record player and a collection of vinyl, adding a unique touch to the stay.
Inquire About Room Maintenance
A few guests reported issues with room maintenance, such as HVAC problems and cleanliness, so it may be beneficial to promptly address any concerns with the hotel staff.
Check for Updated Amenities
Some guests mentioned that the hotel's restaurant was no longer open, so it's advisable to verify the availability of amenities listed on the website before arrival.
Location
727 South Peters Street, New Orleans, LA 70130
What's nearby
- Louisiana Children's Museum235 yd
- The National WWII Museum0.3 mi
- Audubon Aquarium of the Americas0.4 mi
- Audubon Butterfly Garden and Insectarium0.5 mi
- New Orleans Musical Legends Park0.7 mi
- New Orleans Pharmacy Museum0.7 mi
- Jamie Hayes Gallery0.8 mi
- Saenger Theatre0.8 mi
- Jackson Square0.8 mi
- Saint Louis Cathedral0.9 mi
- Preservation Hall0.9 mi
- Louisiana State Museum0.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Mercantile Hotel
Low season | January |
|---|---|
High season | July |
Average price (weeknight) | $215 |
Average price (weekend night) | $306 |
When to book a room at The Mercantile Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
Top tips for your stay at The Mercantile Hotel
FAQs when booking at The Mercantile Hotel
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in New OrleansGood to know
Value for money | 8.3 |
|---|---|
Distance to city center | 0.5 mi |
Nearest Airport | New Orleans Louis Armstrong |
Distance to airport | 11.7 mi |