Pros (+) Nice boutique hotel in the centre of the city with an SLH feel. Good car parking close by
Cons (-) Shower was very poor and needs upgrading, mattress sloped down in side so not a perfect sleep, very noisy particularly Friday night
3 stars
Grey Street Hotel
2-12 Grey Street, Newcastle upon Tyne, NE1 6EE, United Kingdom
Newcastle upon Tyne, United Kingdom
See location+44 191 230 6777Photos of Grey Street Hotel
Overview
The Grey Street hotel is located in Newcastle-Upon-Tyne, just a short distance from Castle Keep and Tyne Bridge. Chinatown is also nearby, and guests can visit St. James’ Park, Quayside, and the Gateshead Millennium Bridge, which are all within a 10-minute walk. The Blue Reef Aquarium and Washington Old Hall are just a short drive from the hotel.
The hotel offers a business center and a restaurant, along with a bar and lounge. Complimentary WiFi is provided in all areas of the hotel, which also offers pet-friendly accommodations. Breakfast is available for a daily fee and coffee and tea are available in the lobby. There is a front desk safe and the hotel can provide laundry services, concierge services, and luggage storage.
The hotel front desk is open 24 hours. There is a full-service spa at the Grey Street Hotel, which features private treatment rooms and a full menu of spa services. 24-hour room service is available on request and there are limited connecting rooms. The hotel has a total of 49 smoke-free guest rooms. Daily housekeeping is available, as well.
Parking is not available at this property but public parking may be found nearby. Newcastle Airport is about 15 minutes from the hotel, which also provides guest laundry facilities. All of the guest rooms include an in-room safe, premium bedding, blackout curtains, a TV, desk and phone, and complimentary bottled water. Individual climate control, coffee and tea service, and a private bathroom are included, as well.
Amenities at Grey Street Hotel
- Spa and wellness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Allergy-free room
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
General
- Window
- Seating area
- Telephone
- Carpeted
- Storage available
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Media and entertainment
- Radio
- Flat-screen TV
- TV
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Spa
- Spa and wellness center
- Massage
Family friendly
- Cribs available
Reviews of Grey Street Hotel
8.4
Very good
2784 verified ratings
Wonderful
1454
Very good
544
Good
405
Okay
163
Fair
130
Mediocre
36
Poor
52
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, making it ideal for exploring the city. However, many reviews mentioned noise issues, particularly from nearby bars and cleaning crews, which affected their sleep quality. Overall, the hotel offers a charming experience with friendly staff and good amenities, but potential guests should be aware of the noise levels during their stay.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.4 out of 10
32 reviews
9 out of 10
1 review
All reviews
Pros (+) Good location
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a full-service spa, private treatment rooms, and a variety of spa services, providing guests with a relaxing and luxurious experience during their stay.
Are the beds comfortable?
While some guests found the beds to be a little too hard, the hotel provides premium bedding and blackout curtains to ensure a comfortable and restful sleep experience.
Is parking available at the hotel?
The hotel does not offer on-site parking, but guests can find public parking nearby, providing convenient access for those traveling by car.
How is the food quality at the hotel?
Guests can enjoy a hearty breakfast and excellent food at the hotel's restaurant, providing a delicious dining experience during their stay.
What can guests expect from the hotel's staff?
The hotel staff are described as friendly, helpful, and efficient, ensuring that guests receive excellent service and assistance throughout their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Street Noise
Some guests reported noise from outside after 11.00 pm, so consider requesting a room away from the main street to ensure a quieter stay.
Consider Room Size and Layout
Several guests mentioned that the rooms varied in size and layout, with some experiencing small beds and potentially hazardous room layouts. It may be beneficial to inquire about room specifics before booking.
Check for Lift Availability
The hotel's lift was reported to be out of service during some guests' stays, resulting in inconvenience for those on higher floors. It's advisable to confirm lift availability, especially if mobility is a concern.
Explore Nearby Attractions
The hotel's central location provides easy access to attractions such as the Castle, Tyne Bridge, and Quays. Take advantage of the proximity to these landmarks for a well-rounded Newcastle experience.
Consider Accessibility
Some guests noted that the hotel's quirky layout included small sets of stairs to certain rooms, which may pose challenges for guests with mobility issues. It's recommended to inquire about accessibility when booking.
Request Information on Room Cleaning
While the hotel's public areas were praised for their charming decor, some guests mentioned cleanliness issues in the rooms, particularly due to the dark decor and subtle lighting. Seeking clarity on room cleaning procedures may be beneficial.
Inquire About Breakfast Availability
A few guests were disappointed by the unavailability of breakfast due to refurbishment. It's advisable to check the status of breakfast service before your stay.
Utilize Luggage Storage
The hotel offers luggage storage, which was appreciated by guests. This service can be convenient for those arriving early or departing late, allowing for hassle-free exploration of the city.
Consider Room Selection for Views
Some guests highlighted the spectacular views from certain rooms, particularly those with balconies facing the fountain. If scenic views are important to you, consider requesting a room with a view.
Confirm Bar and Restaurant Hours
A few guests mentioned unexpected early closure of the bar and limited bar hours. It's advisable to confirm the operating hours of the bar and restaurant to avoid any inconvenience during your stay.
Location
2-12 Grey Street, Newcastle upon Tyne, NE1 6EE
What's nearby
- Cathedral Church of St Nicholas111 yd
- The Castle255 yd
- Newcastle Castle272 yd
- Tyne Bridge0.3 mi
- Newcastle Town Wall0.3 mi
- The Gate Newcastle0.3 mi
- Eldon Square Shopping Centre0.3 mi
- The Glasshouse International Centre for Music0.4 mi
- Northumbria University School of Design0.4 mi
- Gateshead Millennium Bridge0.5 mi
- Centre for Life0.5 mi
- BALTIC Centre for Contemporary Art0.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Grey Street Hotel
Low season | April |
|---|---|
High season | May |
Average price (weeknight) | $87 |
Average price (weekend night) | $141 |
When to book a room at Grey Street Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Newcastle upon TyneGood to know
Value for money | 8.5 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | Newcastle upon Tyne |
Distance to airport | 5.6 mi |
Everything you need to know for your stay in Newcastle upon Tyne
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