Basics
Services and conveniences
Kitchen
Accessibility and suitability
Things to do
General
Health and safety
Parking and transportation
Bathroom
Workspace
Media and entertainment
Family friendly
Pool
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the main attractions near the hotel?
The hotel is conveniently located near popular attractions such as Ripley's Believe it or Not, Louis Tussaud's Waxworks, and the Niagara SkyWheel, all within a short walking distance.
Are there any concerns about the cleanliness of the hotel?
Some guests have mentioned concerns about cleanliness, such as the need for bathroom upgrades and issues with the pool. However, others have praised the hotel for being very clean.
What practical amenities does the hotel offer?
The hotel offers practical amenities such as free parking, an indoor pool, and a kitchenette equipped with a refrigerator and a microwave in the rooms.
What can guests expect from the hotel's customer service?
Guests can expect friendly staff and a 24-hour reception. However, some guests have mentioned concerns about the staff's responsiveness and friendliness.
Is the hotel suitable for families?
The hotel offers babysitting/child care services and is close to family-friendly attractions, making it a suitable choice for families visiting Niagara Falls.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Request a Non-Smoking Room
Several guests advised requesting a non-smoking room due to concerns about the smell and cleanliness of smoking rooms.
Consider Room Location
Some guests recommended requesting a room away from the street to minimize noise disturbances.
Check for Essential Amenities
Ensure that the room includes a microwave and fridge if needed, as some guests found the absence of these amenities inconvenient.
Be Aware of Deposit Policy
Guests highlighted the need to be informed about the $250 deposit required upon check-in, as this caught some off guard.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the falls comes highly recommended.
Verify Breakfast Inclusion
Some guests were surprised to find that breakfast was not included despite initial expectations. It's advisable to confirm this before booking.
Consider Parking Options
While the hotel offers free parking, it may be beneficial to inquire about additional parking options for extended stays or late departures.
Check for Maintenance Issues
Some guests encountered maintenance issues such as non-functional bathroom exhaust fans and slow drainage. It's advisable to verify the status of such facilities upon check-in.
Inquire About Pool Access
If the indoor pool is a priority, it's recommended to confirm the opening hours and ensure it aligns with your schedule, as some guests found the timing inconvenient.
Be Mindful of Noise
Due to the hotel's central location, guests reported noise from the street and neighboring rooms. Light sleepers may want to prepare accordingly.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
May | December | $144 | $78 |
Cheapest month to stay with an average 26% drop in price. | Most expensive month to stay with an average 67% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.7 | 0.4 mi | St Catharines | 8.4 mi |