Holiday Inn Express & Suites Charleston-Ashley Phosphate By IHG

The hotel offers a complimentary hot breakfast, clean facilities, and friendly staff, providing a great value for guests. Additionally, the hotel is conveniently located near shopping, restaurants, and various activities.

The hot breakfast is delicious, with a great selection of foods, including pancakes, cinnamon rolls, sausage, and more. However, some guests mentioned that the coffee was a little strong and the dining area can be crowded when the hotel is full.

The beds are comfortable, with soft and firm pillows available. However, a few guests mentioned that the mattresses and the sofa bed were a little firm or hard for their preference.

The hotel is very clean, with attentive staff and cleaners ensuring a comfortable and hygienic environment for guests. However, some guests noted that the hotel could benefit from updates in certain areas to enhance the overall experience.

The hotel offers free parking for guests, providing convenient and accessible parking options during their stay.

Some guests mentioned that rooms near the elevator can be noisy, so consider requesting a room further away for a quieter stay.

Guests recommended checking the room amenities, as some rooms may have an extra seating area, microwave, and fridge, while others may not.

A few guests noted that the hotel can be noisy, so bringing earplugs might help ensure a good night's sleep.

The hotel is conveniently located near various attractions, such as Buccaneer Field, Charleston Southern University, and Frankie's Fun Park, making it easy to plan nearby activities.

Some guests mentioned that certain rooms had outdated features, so consider requesting a room with updated amenities for a more modern experience.

While the hotel staff was generally described as friendly, a few guests noted that some staff conversations, particularly during breakfast, were loud and could be heard in the dining area.

Some guests experienced issues with their booking details, such as being charged before arrival despite selecting "pay at the hotel," so it's advisable to double-check booking specifics.

If you need a shuttle to the airport, it's recommended to inquire about this service in advance, as the hotel does not offer a shuttle according to guest feedback.

A few guests mentioned encountering room odors and an old carpet in the hallways, so it might be helpful to be mindful of this aspect when selecting a room.

The dining area for breakfast can get crowded, especially when the hotel is full, so consider planning your breakfast time accordingly to avoid congestion.