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staff friendly and professional, very clean and convenient to both airport and downtown Charleston nothing of note
Wonderful place to stay!! Great staff, rooms and breakfast!
Everything about the hotel was nice. The decor inside was very nice and rooms were great. Breakfast was really good as well. Nothing.
Proximity to airport was convenient Bed was comfortable It was nice they offered a continental + hot breakfast Room smelled moldy Extremely bright lights from outdoor sign shined in room all night Room was just a little shabby and crowded Not a recommended location if you are vacationing in Charleston
Appreciated everything about the Hilton after bad experience at another hotel the night before! Friendly, spotlessly clean, quiet, etc. Stayed in another Hilton the next night on our trip we were so impressed! Adjustable level of soft/hard on the mattress was nice!
Friendly staff, clean and spacious rooms, quick check-in and check-out.
Recent stay at this hotel. Good, clean room, good breakfast. truly a good value for the money Some airport noise, which was to be expected.
Staff was friendly The bed was ridiculously hard. The air conditioner rattled all night .
Not much. Where to start. The website photos are very misleading. Instead of the two room suite we were expecting, we were given a single room with a curtain separating our sleeping area from the sofa bed. Our 8 yr old granddaughter spent two nights with us and house keeping didn't even make up the sofa bed. My wife and I slept several nights on the same bedding, and small pieces of trash on the floor when we checked in were still there after 7 days. I can only assume we were given sub par service and a lesser room because we booked at a discount rate. Will never stay here again!
Courteous, accommodating staff Dirty sheets on bed when we arrived
I was there for a Conference and I really enjoyed my stay at the hotel. Tom was awesome - very friendly and helpful!! Breakfast was good and the coffee was wonderful!! I did not have any problems.
The staff was great and friendly. Nice change over some of the other hotels I stay in. Was my first stay in a HIlton2 and wont be my last. Love the room size!!
Great place NO
Location Staff and cleanliness
I really enjoy the staff they're amazing employees they should all be recognized for their well go to work. They definitely strive to make one feel special No
I've stayed here many times and always enjoy. The rooms were very spacious and came with a free hot breakfast every morning . Short walk to outlets. On my last day of stay went down for breakfast to find it overcrowded and have staff tell us they would not be restocking the buffet because they stop service at 9(we were there 8:45) and a 'large group' had just come through..lack of accommodation
Everything was excellent! No, it was close to perfect.
Staff was friendly and welcoming!! The evening reception and hot breakfast buffets were well done!
Clean, convenient, modern.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Loved the kitchen and the room was very modern. No
Staff and Accommodations Nope. Everything great!
This hotel is awesome! It wasn't a room - it was a suite, with a living room and a kitchenette. Then the bedroom and bathroom with a door closing off from the living room. The couch turns into a sofa bed. The breakfast was great and the staff was nice! Honestly, anybody who would still find things to pick on with something like this would just be too hard to please.
Stains everywhere: on the towels, carpet. Hair on the drain in the shower. LOUD bass/music playing until after 10PM coming from the bar. There is no traffic light, so entering and leaving the hotel turning across traffic is almost impossible.
The location was fantastic and was the redeeming quality about this hotel. Great location for the price. The staff at the front desk were also very friendly. The hotel was not clean. Room was filthy, from floors to ceiling. The sheets and soap were not changed from the previous patron. The room was highly disappointing. For the price and the name of the hotel, I expected WAY better.
From the moment we walked in the door we felt safe and clean. Adam and Brittany at the front desk were so sweet. They let us check in two hours early. The hotel is clean, safe, closer to everything, and a short drive to downtown. The room was immaculate. I was able to rest easy knowing I was laying my head down on a clean bed and clean pillows/sheets. The bathroom is large and was very clean. Love that the room had a fridge, microwave, and coffee pot. Blackout curtains allowed us to sleep in total darkness! The only thing I would change would be to have the breakfast as complimentary.
I liked the professionalism of the staff. I still have not received the money that should have been credited back to my debit card.
Everyone is not a dog person.. Don't get me wrong I am an animal lover just not in my house they had the entire hotel smelly
Delicious Breakfast and Complimentary Drinks Beds were uncomfortable
Very clean, complimentary breakfast and happy hour both very nice. Great breakfast buffet, more choices than expected. The room was very nice and spacious. No fish in the water ponds. No one came in to replace the towels or fix the bed.
Restaurant not good
The room, the facilities, the breakfast, and the evening social were good. People in the courtyard were much too loud at 11pm. Their laughter echoes throughout the place.
Very friendly and helpful staff. Went out of their way to assist.
I was pleasantly surprised how beautiful and new our hotel room was! It felt like we were in more of a luxury suite than a standard room. The tall ceilings, newer furniture, and modern colors attributed to this upscale feel. Our king-sized bed was incredibly comfortable; we could barely feel the mattress move when getting into/out of bed. I was also surprised that despite being so close to the airport, I only distinctly heard a couple of planes during our two-night stay. Traffic was noisier than any jet! In addition, the continental breakfast was unexpectedly delicious! What a great variety of hot and cold items. I wish we had selected a Holiday Inn while in Savannah earlier that week. I would recommend this hotel to anyone stopping by the area.
The day i checked out! Hotel is located in the GHETTO! "Guests" have questionable "motives" and would not recommend going outdoors at night. Hotel manager was rude and curt and acted as if she was too good to work..anywhere. Hotel manager was very abrupt and unpersonable; she is definitely in the WRONG line of work and it shows. Breakfast bar was a disgrace...nothing but inexpensive carbohydrates; most of which were stale! It is far better to offer guests nothing, rather than the slop on the breakfast bar, because that "food" isn't worthy of starving third world country orphans!
The price attracted me. The room was dirty with food, dust and trash under the bed skirt. The furnishings were worn and scratched. The food in the dining room was limited and subpar. Worst of all, we found a dead cockroach in our room and another in the dining room.
Staff Cockroaches all over the room.
It was available at the last minute. Shower was dirty. Hot water took forever to warm up. Lightbulbs were missing. Chair was stained. Internet didn't work.
No comment to give. Room was disgusting. Staff unwilling to hang up private calls during check in and out. Sketchy area.
Friendly staff Needs some remodeling
Only thing good was it had a pool. The room had dirt and old food all on the floor, the bed were cover in stains and cigerett burns. l had no wifi the whole time i was there i ask for them to fix it and they would never fix it really would like my money back worst vacation i ever had and my life even woke up cus of a bug crawling on me can not see how it got three stars.
Limited breakfast opinions
Honestly can't think of anything except that there was plenty of places to eat nearby. Although you might get mugged or shot in the process. My room was filthy. Floor was not vacuumed and bathroom was not mopped. Cup rings on the nightstand and dresser. The hot water knob in the tub did not work and had to be turned with a screwdriver to turn on or off. Roach guts was smeared and smashed on every wall although I did not see any myself. Long women's hair was found on all my towels and inside the bed. It honestly looked and felt like housekeeping just made the bed and put new towels in the room and never cleaned from the previous guest. No outlets to charge your phone and no alarm clock either. Room key had to be charged daily cause that's all their dysfunctional system will let them do. Hotel at best...is only a 1/2 star and way overpriced. I would not stay their again even if it was free.
The location and price were great. The hotel rooms need more electrical outlets
Nothing! Hotel room smelled of body odor the entire time I stayed in this hole! Upon check-in, I found the room to have trash on the floor, fingernails behind the chair and a filthy bathroom sink with some type of pink residue atop it. Hotel manager is a jerk...has a major attitude and is not friendly. She needs to be replaced! Witnessed the hotel cleaning staff sweeping the rooms with a broom, instead of vacuuming the carpeting properly. No wonder there was so much trash left behind from the former guest. Breakfast bar is a joke...I mean really! Why offer this "food" to people! None of the "food" was appetizing or edible. I witnessed a lot of "food" being discarded. Hotel owners are far better replacing the manager and using that money to hire good housekeeping help and an improving the food on the breakfast bar.
care of the staff noise at night from other guests
Unexpectedly delightful! The room was spotless and comfortable, the pool absolutely delightful, and the price outstanding. A great find for us, and it was an easy drive to historic Charleston with car.
I like the fact of the restaurant and bar being adjacent The refrigerator was rusty; there was a big roach in the room; the tub was stopped up and maintenance had to be called in to fix it. The room smelled old and stale - had to buy air freshener.
Worked out great for me. Able to get anywhere I needed to be. No
Nothing Worst Hotel I've ever stayed in. The room smelled like a dead body. Bedbugs. etc.
The rooms are very wide with two big beds, which makes it ideal for a family with two children, or even two friends. It is clean and well equiped with a small fridge, coffee machine, and a microwave. And the best of all, it is not far from the shopping mall with all brand names, and the swimming pool. The room service comes very early in the morning, knocking, which is sometimes annoying.