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Overall Rating
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10.0 "World class service."10.0 "100% found the
staff to be very friendly ." 10.0 "100% thought theservice was very professional ." -
9.9 "Terrific location."10.0 "100%
liked the proximity to shopping ." -
9.3 "Excellent value."
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9.2 "Food is to die for."
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9.0 "Perfectly clean."9.1 "91% said
rooms were clean ." 10.0 "100% thoughtit was clean ."
Overall Rating
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8.9 "Generally very clean."
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8.0 "Rooms are great."
Overall Rating
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10.0 "World class service."10.0 "100% found the
staff to be very friendly ." -
9.9 "Terrific location."
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8.8 "Generally very clean."
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8.0 "Breakfast is good."
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7.8 "Nice rooms."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
This hotel is awesome! It wasn't a room - it was a suite, with a living room and a kitchenette. Then the bedroom and bathroom with a door closing off from the living room. The couch turns into a sofa bed. The breakfast was great and the staff was nice! Honestly, anybody who would still find things to pick on with something like this would just be too hard to please.
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10.0review from
Staff was friendly and welcoming!! The evening reception and hot breakfast buffets were well done!
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10.0review from
Clean, convenient, modern.
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
I really enjoy the staff they're amazing employees they should all be recognized for their well go to work. They definitely strive to make one feel special No
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10.0review from
Staff and Accommodations Nope. Everything great!
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10.0review from
Loved the kitchen and the room was very modern. No
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10.0review from
Everything was excellent! No, it was close to perfect.
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4.0review from
Location Staff and cleanliness
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10.0review from
Great place NO
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7.0review from
I've stayed here many times and always enjoy. The rooms were very spacious and came with a free hot breakfast every morning . Short walk to outlets. On my last day of stay went down for breakfast to find it overcrowded and have staff tell us they would not be restocking the buffet because they stop service at 9(we were there 8:45) and a 'large group' had just come through..lack of accommodation
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7.0review from
The amenities definetly! Nice outdoor area! Upon arrival thst evening the floor hsd been mopped but was dry however it was left so sticky that my flip flops were almost causing me to trip and fall! I could take one step without un glueing my feet!!
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7.0review from
The staff was great! Hot tub was not hot and was filthy. Storm knocked out power three times. Breakfast was not up to par. Scrambled eggs were extremely runny. No bananas. Lousy selection of bread/pastries. No grits, biscuits/gravy. Nightly food offerings were not free!
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7.0review from
room was spacious antiquated
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1.0review from
I book Hotel wrong state. I can't cancel my Hotel and rebook correct state. I'm stay on this Hotel.
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6.0review from
It Was very clean!! I stayed another night. I asked 4 my room to b cleaned , while I went out it was not clean. Next the overnight desk clerk issued ssomeone else billing paper information. Just make sure the hotel takes care of customers!!!
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7.0review from
Very nice room and building Staff was disappointing for such a nice hotel. Strange attitude among all staff members. Breakfast and reception items were very slowly replenished, even coffee. There was a breakfast item wrapped in aluminum foil but it was not labeled.
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1.0review from
Old dirty hotel with bad staff and a horrible free breakfast. I have no idea why people give this horrible hotel good ratings. I give it a one star at best and that's only because it's close to the airport. Floor/ceiling is so thin that you hear every sound from the people above you. My wife had an early interview the next day and we were kept awake until around 4 am with the guests running jumping yelling etc. in the room above us. Manager said 'oh sorry'.
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2.0review from
Location near the walking mall Pool was filthy and unusable. Rooms, hallway and Lobby were all a but run down a poorly maintained. The residents inn is my favorite place to stay but this one is the exception, consider staying somewhere else.
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7.0review from
This guest did not leave comments about this hotel.
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7.0review from
This guest did not leave comments about this hotel.
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7.0review from
staff pleasant, housekeeping attentive and went out of her way to assist me. My room appeared clean and well-kept, however unfortunately my last am when I got out of bed I found a bug (? bedbug) on top of my sheet. When I got a tissue and squished it, a blood stain about 20 times the size of the bug stained the tissue.
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4.0review from
Paint peeling off in huge 12 -14 inch chunks in the bathroom. Bathtub caulking coming off. Bathroom fan filthy and very loud with no way to turn off separately from the light. Pet stains on the carpet.
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10.0review from
This was my first time in Charleston and the people at the front desk were so helpful in numerous ways.The complimentary meals were very good.I will stay there again the next time I go..Kudos to the staff.
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7.0review from
Rooms size coachroach in kitchen area. Alot of things were running out downstairs during morning breakfast.
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4.0review from
Location and breakfast Television in bedroom did not work. Carpet in hallways dirty.
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1.0review from
Free dinner mixer was good. Nice staff. I think there was a tennis match going on in the room above me all night. I got about 2 hours of sleep. There were kids also running up and down the halls. I asked for a wake up call and it never happened, luckily I set a back up.
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5.0review from
room was spacious location was convenient breakfast was good staff was friendly and accomodating the room was dated, rugs were worn, cabinets were very worn; it did not feel 'clean'...for example. the floor was sticky and dirty, cabinets were sticky. windows were dirty.
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10.0review from
Excellent value for the $ - most comfy bed ever at a hotel. In room amenities great - full size fridge w/ice maker, dish washer, high shower heads, great hot & cold breakfast and they give you a copy of the nightly manager's meal plan for the month. Very good if traveling w/kids, all stuff they eat at both breakfast & dinners. Good location 5 - 10 min. from downtown & historic districts, 30 min. from Folly Beach and about 25 from Mt. Pleasant beaches. Staff professional and very pleasant to deal with, good location with a pet. Have already made our next reservation to go back!
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10.0review from
We have always enjoyed staying at the Residence Inns, and this time was no exception. The rooms are beautifully decorated, and this was by-far the most comfortable bed we have ever slept in at a hotel! There was a nice area in the back to walk the dogs, which is unusual for most places. We also enjoyed the hot breakfast in the morning. We will definately return!
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10.0review from
Having been traveling for over 4 weeks and having a very bad experience in our last hotel, we came to the Residence Inn based on the reviews. We were not disappointed. Staff was exceptionally friendly and helpful. Rooms are wonderful. Large, beautiful, comfortable. Great little gift bag. I may never leave!
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
This hotel is awesome! It wasn't a room - it was a suite, with a living room and a kitchenette. Then the bedroom and bathroom with a door closing off from the living room. The couch turns into a sofa bed. The breakfast was great and the staff was nice! Honestly, anybody who would still find things to pick on with something like this would just be too hard to please.
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10.0review from
Staff was friendly and welcoming!! The evening reception and hot breakfast buffets were well done!
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10.0review from
Clean, convenient, modern.
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
I really enjoy the staff they're amazing employees they should all be recognized for their well go to work. They definitely strive to make one feel special No
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10.0review from
Staff and Accommodations Nope. Everything great!
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10.0review from
Loved the kitchen and the room was very modern. No
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10.0review from
Everything was excellent! No, it was close to perfect.
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10.0review from
Great place NO
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10.0review from
This was my first time in Charleston and the people at the front desk were so helpful in numerous ways.The complimentary meals were very good.I will stay there again the next time I go..Kudos to the staff.
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10.0review from
Excellent value for the $ - most comfy bed ever at a hotel. In room amenities great - full size fridge w/ice maker, dish washer, high shower heads, great hot & cold breakfast and they give you a copy of the nightly manager's meal plan for the month. Very good if traveling w/kids, all stuff they eat at both breakfast & dinners. Good location 5 - 10 min. from downtown & historic districts, 30 min. from Folly Beach and about 25 from Mt. Pleasant beaches. Staff professional and very pleasant to deal with, good location with a pet. Have already made our next reservation to go back!
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10.0review from
We have always enjoyed staying at the Residence Inns, and this time was no exception. The rooms are beautifully decorated, and this was by-far the most comfortable bed we have ever slept in at a hotel! There was a nice area in the back to walk the dogs, which is unusual for most places. We also enjoyed the hot breakfast in the morning. We will definately return!
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10.0review from
Having been traveling for over 4 weeks and having a very bad experience in our last hotel, we came to the Residence Inn based on the reviews. We were not disappointed. Staff was exceptionally friendly and helpful. Rooms are wonderful. Large, beautiful, comfortable. Great little gift bag. I may never leave!
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7.0review from
I've stayed here many times and always enjoy. The rooms were very spacious and came with a free hot breakfast every morning . Short walk to outlets. On my last day of stay went down for breakfast to find it overcrowded and have staff tell us they would not be restocking the buffet because they stop service at 9(we were there 8:45) and a 'large group' had just come through..lack of accommodation
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7.0review from
The amenities definetly! Nice outdoor area! Upon arrival thst evening the floor hsd been mopped but was dry however it was left so sticky that my flip flops were almost causing me to trip and fall! I could take one step without un glueing my feet!!
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7.0review from
The staff was great! Hot tub was not hot and was filthy. Storm knocked out power three times. Breakfast was not up to par. Scrambled eggs were extremely runny. No bananas. Lousy selection of bread/pastries. No grits, biscuits/gravy. Nightly food offerings were not free!
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7.0review from
room was spacious antiquated
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7.0review from
Very nice room and building Staff was disappointing for such a nice hotel. Strange attitude among all staff members. Breakfast and reception items were very slowly replenished, even coffee. There was a breakfast item wrapped in aluminum foil but it was not labeled.
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7.0review from
This guest did not leave comments about this hotel.
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7.0review from
This guest did not leave comments about this hotel.
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7.0review from
staff pleasant, housekeeping attentive and went out of her way to assist me. My room appeared clean and well-kept, however unfortunately my last am when I got out of bed I found a bug (? bedbug) on top of my sheet. When I got a tissue and squished it, a blood stain about 20 times the size of the bug stained the tissue.
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7.0review from
Rooms size coachroach in kitchen area. Alot of things were running out downstairs during morning breakfast.
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4.0review from
Location Staff and cleanliness
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1.0review from
I book Hotel wrong state. I can't cancel my Hotel and rebook correct state. I'm stay on this Hotel.
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6.0review from
It Was very clean!! I stayed another night. I asked 4 my room to b cleaned , while I went out it was not clean. Next the overnight desk clerk issued ssomeone else billing paper information. Just make sure the hotel takes care of customers!!!
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1.0review from
Old dirty hotel with bad staff and a horrible free breakfast. I have no idea why people give this horrible hotel good ratings. I give it a one star at best and that's only because it's close to the airport. Floor/ceiling is so thin that you hear every sound from the people above you. My wife had an early interview the next day and we were kept awake until around 4 am with the guests running jumping yelling etc. in the room above us. Manager said 'oh sorry'.
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2.0review from
Location near the walking mall Pool was filthy and unusable. Rooms, hallway and Lobby were all a but run down a poorly maintained. The residents inn is my favorite place to stay but this one is the exception, consider staying somewhere else.
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4.0review from
Paint peeling off in huge 12 -14 inch chunks in the bathroom. Bathtub caulking coming off. Bathroom fan filthy and very loud with no way to turn off separately from the light. Pet stains on the carpet.
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4.0review from
Location and breakfast Television in bedroom did not work. Carpet in hallways dirty.
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1.0review from
Free dinner mixer was good. Nice staff. I think there was a tennis match going on in the room above me all night. I got about 2 hours of sleep. There were kids also running up and down the halls. I asked for a wake up call and it never happened, luckily I set a back up.
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5.0review from
room was spacious location was convenient breakfast was good staff was friendly and accomodating the room was dated, rugs were worn, cabinets were very worn; it did not feel 'clean'...for example. the floor was sticky and dirty, cabinets were sticky. windows were dirty.
