They made you fell like you were at home. No
This guest did not leave comments about this hotel.
Great Hotel and Staff
Beautiful hotel, room was great, breakfastwas very good, terrific location. No.
This guest did not leave comments about this hotel.
Location Pool was not very clean
The staff was very nice and polite. Great place to stay. No
It felt like home away from home. The hotel was clean the rooms were beautiful.The staff was friendly in the dining room and the breakfast was awesome!!! My family and I will return. My family and I loved everything about this hotel.
Clean and spacious. New mattresses. Friendly staff. I passed by two staff members in the hallway that asked how I was doing. They also say,'It's a great day at Residence Inn'. I had gotten used to seeing workers that hate their jobs. It was refreshing. Nothing
The amenities definetly! Nice outdoor area! Upon arrival thst evening the floor hsd been mopped but was dry however it was left so sticky that my flip flops were almost causing me to trip and fall! I could take one step without un glueing my feet!!
This guest did not leave comments about this hotel.
The staff was great! Hot tub was not hot and was filthy. Storm knocked out power three times. Breakfast was not up to par. Scrambled eggs were extremely runny. No bananas. Lousy selection of bread/pastries. No grits, biscuits/gravy. Nightly food offerings were not free!
room was spacious antiquated
I book Hotel wrong state. I can't cancel my Hotel and rebook correct state. I'm stay on this Hotel.
It Was very clean!! I stayed another night. I asked 4 my room to b cleaned , while I went out it was not clean. Next the overnight desk clerk issued ssomeone else billing paper information. Just make sure the hotel takes care of customers!!!
Very nice room and building Staff was disappointing for such a nice hotel. Strange attitude among all staff members. Breakfast and reception items were very slowly replenished, even coffee. There was a breakfast item wrapped in aluminum foil but it was not labeled.
Old dirty hotel with bad staff and a horrible free breakfast. I have no idea why people give this horrible hotel good ratings. I give it a one star at best and that's only because it's close to the airport. Floor/ceiling is so thin that you hear every sound from the people above you. My wife had an early interview the next day and we were kept awake until around 4 am with the guests running jumping yelling etc. in the room above us. Manager said 'oh sorry'.
Location near the walking mall Pool was filthy and unusable. Rooms, hallway and Lobby were all a but run down a poorly maintained. The residents inn is my favorite place to stay but this one is the exception, consider staying somewhere else.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
staff pleasant, housekeeping attentive and went out of her way to assist me. My room appeared clean and well-kept, however unfortunately my last am when I got out of bed I found a bug (? bedbug) on top of my sheet. When I got a tissue and squished it, a blood stain about 20 times the size of the bug stained the tissue.
Paint peeling off in huge 12 -14 inch chunks in the bathroom. Bathtub caulking coming off. Bathroom fan filthy and very loud with no way to turn off separately from the light. Pet stains on the carpet.
This was my first time in Charleston and the people at the front desk were so helpful in numerous ways.The complimentary meals were very good.I will stay there again the next time I go..Kudos to the staff.
Rooms size coachroach in kitchen area. Alot of things were running out downstairs during morning breakfast.
The rooms were spacious and attractive. The young woman who checked us in, Rachel, was very helpful in giving directions to the hotel and making us feel welcome. We had just checked into our beautiful, spacious room and 10 minutes later a group of loud, rowdy people got off the elevator. I could hear them laughing and talking loud all the way down the 4th floor hallway.
Location and breakfast Television in bedroom did not work. Carpet in hallways dirty.
Free dinner mixer was good. Nice staff. I think there was a tennis match going on in the room above me all night. I got about 2 hours of sleep. There were kids also running up and down the halls. I asked for a wake up call and it never happened, luckily I set a back up.
room was spacious location was convenient breakfast was good staff was friendly and accomodating the room was dated, rugs were worn, cabinets were very worn; it did not feel 'clean'...for example. the floor was sticky and dirty, cabinets were sticky. windows were dirty.
Excellent value for the $ - most comfy bed ever at a hotel. In room amenities great - full size fridge w/ice maker, dish washer, high shower heads, great hot & cold breakfast and they give you a copy of the nightly manager's meal plan for the month. Very good if traveling w/kids, all stuff they eat at both breakfast & dinners. Good location 5 - 10 min. from downtown & historic districts, 30 min. from Folly Beach and about 25 from Mt. Pleasant beaches. Staff professional and very pleasant to deal with, good location with a pet. Have already made our next reservation to go back!
We have always enjoyed staying at the Residence Inns, and this time was no exception. The rooms are beautifully decorated, and this was by-far the most comfortable bed we have ever slept in at a hotel! There was a nice area in the back to walk the dogs, which is unusual for most places. We also enjoyed the hot breakfast in the morning. We will definately return!
Having been traveling for over 4 weeks and having a very bad experience in our last hotel, we came to the Residence Inn based on the reviews. We were not disappointed. Staff was exceptionally friendly and helpful. Rooms are wonderful. Large, beautiful, comfortable. Great little gift bag. I may never leave!
They made you fell like you were at home. No
This guest did not leave comments about this hotel.
Great Hotel and Staff
Beautiful hotel, room was great, breakfastwas very good, terrific location. No.
This guest did not leave comments about this hotel.
Location Pool was not very clean
The staff was very nice and polite. Great place to stay. No
It felt like home away from home. The hotel was clean the rooms were beautiful.The staff was friendly in the dining room and the breakfast was awesome!!! My family and I will return. My family and I loved everything about this hotel.
Clean and spacious. New mattresses. Friendly staff. I passed by two staff members in the hallway that asked how I was doing. They also say,'It's a great day at Residence Inn'. I had gotten used to seeing workers that hate their jobs. It was refreshing. Nothing
This guest did not leave comments about this hotel.
This was my first time in Charleston and the people at the front desk were so helpful in numerous ways.The complimentary meals were very good.I will stay there again the next time I go..Kudos to the staff.
Excellent value for the $ - most comfy bed ever at a hotel. In room amenities great - full size fridge w/ice maker, dish washer, high shower heads, great hot & cold breakfast and they give you a copy of the nightly manager's meal plan for the month. Very good if traveling w/kids, all stuff they eat at both breakfast & dinners. Good location 5 - 10 min. from downtown & historic districts, 30 min. from Folly Beach and about 25 from Mt. Pleasant beaches. Staff professional and very pleasant to deal with, good location with a pet. Have already made our next reservation to go back!
We have always enjoyed staying at the Residence Inns, and this time was no exception. The rooms are beautifully decorated, and this was by-far the most comfortable bed we have ever slept in at a hotel! There was a nice area in the back to walk the dogs, which is unusual for most places. We also enjoyed the hot breakfast in the morning. We will definately return!
Having been traveling for over 4 weeks and having a very bad experience in our last hotel, we came to the Residence Inn based on the reviews. We were not disappointed. Staff was exceptionally friendly and helpful. Rooms are wonderful. Large, beautiful, comfortable. Great little gift bag. I may never leave!
The amenities definetly! Nice outdoor area! Upon arrival thst evening the floor hsd been mopped but was dry however it was left so sticky that my flip flops were almost causing me to trip and fall! I could take one step without un glueing my feet!!
The staff was great! Hot tub was not hot and was filthy. Storm knocked out power three times. Breakfast was not up to par. Scrambled eggs were extremely runny. No bananas. Lousy selection of bread/pastries. No grits, biscuits/gravy. Nightly food offerings were not free!
room was spacious antiquated
Very nice room and building Staff was disappointing for such a nice hotel. Strange attitude among all staff members. Breakfast and reception items were very slowly replenished, even coffee. There was a breakfast item wrapped in aluminum foil but it was not labeled.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
staff pleasant, housekeeping attentive and went out of her way to assist me. My room appeared clean and well-kept, however unfortunately my last am when I got out of bed I found a bug (? bedbug) on top of my sheet. When I got a tissue and squished it, a blood stain about 20 times the size of the bug stained the tissue.
Rooms size coachroach in kitchen area. Alot of things were running out downstairs during morning breakfast.
I book Hotel wrong state. I can't cancel my Hotel and rebook correct state. I'm stay on this Hotel.
It Was very clean!! I stayed another night. I asked 4 my room to b cleaned , while I went out it was not clean. Next the overnight desk clerk issued ssomeone else billing paper information. Just make sure the hotel takes care of customers!!!
Old dirty hotel with bad staff and a horrible free breakfast. I have no idea why people give this horrible hotel good ratings. I give it a one star at best and that's only because it's close to the airport. Floor/ceiling is so thin that you hear every sound from the people above you. My wife had an early interview the next day and we were kept awake until around 4 am with the guests running jumping yelling etc. in the room above us. Manager said 'oh sorry'.
Location near the walking mall Pool was filthy and unusable. Rooms, hallway and Lobby were all a but run down a poorly maintained. The residents inn is my favorite place to stay but this one is the exception, consider staying somewhere else.
Paint peeling off in huge 12 -14 inch chunks in the bathroom. Bathtub caulking coming off. Bathroom fan filthy and very loud with no way to turn off separately from the light. Pet stains on the carpet.
The rooms were spacious and attractive. The young woman who checked us in, Rachel, was very helpful in giving directions to the hotel and making us feel welcome. We had just checked into our beautiful, spacious room and 10 minutes later a group of loud, rowdy people got off the elevator. I could hear them laughing and talking loud all the way down the 4th floor hallway.
Location and breakfast Television in bedroom did not work. Carpet in hallways dirty.
Free dinner mixer was good. Nice staff. I think there was a tennis match going on in the room above me all night. I got about 2 hours of sleep. There were kids also running up and down the halls. I asked for a wake up call and it never happened, luckily I set a back up.
room was spacious location was convenient breakfast was good staff was friendly and accomodating the room was dated, rugs were worn, cabinets were very worn; it did not feel 'clean'...for example. the floor was sticky and dirty, cabinets were sticky. windows were dirty.
