Pros (+) Good price
Cons (-) N
3 stars
Hotel Saddleback
Photos of Hotel Saddleback
Overview
Stay in comfort and convenience at the GuestHouse Inn & Suites Norwalk. This Los Angeles-area hotel is conveniently located just off of the 1-5 freeway, just a short drive from downtown L.A. and the surrounding areas. GuestHouse Inn & Suites Norwalk provides visitors with a tropical oasis to escape from the daily grind, with a beautiful sparkling pool area, an onsite fitness center, manicured gardens and more, with a friendly staff on hand to ensure every guest is comfortable and catered to.
If the hotel looks familiar, it was prominently featured in one of the most iconic films of the 1980s, the hilarious Chevy Chase film "National Lampoon's Vacation". The pool area and bar once famously hosted Chase and supermodel Christie Brinkley in several of the film's most memorable scenes. The pool area has been expanded since to include a garden area, complete with a three-tier water fountain and picnic tables for outdoor relaxation.
The GuestHouse Inn & Suites Norwalk features multiple guest rooms and suites to accommodate everyone from solo travelers to families in comfort. The hotel allows for extended-stays, an unusual feature for the area that makes it especially ideal for business travelers.
Rooms at the GuestHouse Inn & Suites Norwalk are spacious, clean and comfortable, featuring private bathrooms, cable TV, writing desks, roomy armchairs, coffee makers, hair dryers and other necessities. Bathrooms are well-stocked with toiletries, towels and ice buckets. All rooms are air conditioned for optimal comfort, with blackout curtains for the ultimate privacy; balconies overlook the pool area. Daily housekeeping keeps rooms inviting.
Latest deals for Hotel Saddleback
Amenities at Hotel Saddleback
- Free Wi-Fi
- Coffee machine
- Wi-Fi available in all areas
- Meeting/Banquet facilities
- Internet
- Parking
- Laundry service
- Laundry facilities
- Hairdryer
- ATM on-site
Accessibility and suitability
- No smoking
- Increased accessibility
- Elevator
- Designated smoking area
Services and conveniences
- ATM on-site
- Car rental
- Meeting/Banquet facilities
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
Laundry
- Iron and ironing board
- Laundry facilities
- Laundry service
Dining
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Pool and spa
- Pool
- Hot tub
Parking and transportation
- Parking
Bathroom
- Hairdryer
Things to do
- Gift shop
Health and safety
- Safe
Reviews of Hotel Saddleback
6.8
Okay
112 verified ratings
Wonderful
46
Very good
11
Good
6
Okay
7
Fair
13
Mediocre
6
Poor
23
Summary of reviews
Guests say
Guests appreciated the great value for the price and the spacious rooms, with many highlighting the excellent service. However, there were significant concerns regarding cleanliness, with reports of outdated facilities, unpleasant odors, and noise disturbances. The atmosphere was often described as uninviting due to the presence of shady individuals outside and issues like roaches in some rooms.AI-Generated from customer reviews
Reviews(7)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.9 out of 10
2 reviews
6.5 out of 10
7 reviews
All reviews
Cons (-) Roaches were crawling on the wall. The people next door were very loud. When I called the front desk they wouldnt do anything about quieting them down.
Cons (-) Asked if I could check in half hour early, receptionist rudely said "No"...could have nicely explained why (i.e. room not ready, strict hotel policy, etc) Request that toilet be checked, ran all night and day. No one ever came by to fix.
Pros (+) I like that it was clean enough and it was big.
Cons (-) They didn't have soap, shampoo, and/or big towels just face towels.
Pros (+) I booked this hotel at last minuet and it was a great value. Even better, when I checked in, they upgraded me because the room I booked was all booked by other customers. The suite is very spacious. Bedroom, bathroom, small kitchen and a living room. It was basically 2 rooms combined into one.
Cons (-) The bed was uncomfortable. Woke up with a back ache. The sofa was also uncomfortable. And lastly, the walls are really thin.
Pros (+) None
Cons (-) Foul smell in lobby It was terrible
Pros (+) It was quiet and nice. Staff was very friendly. I really enjoyed it.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the rooms at Hotel Saddleback?
The rooms at Hotel Saddleback are spacious, clean, and comfortable, featuring private bathrooms, cable TV, writing desks, roomy armchairs, coffee makers, hair dryers, and other necessities. The bathrooms are well-stocked with toiletries, towels, and ice buckets. All rooms are air-conditioned for optimal comfort, with blackout curtains for the ultimate privacy; balconies overlook the pool area. Daily housekeeping keeps rooms inviting.
What are the best times to visit Hotel Saddleback?
The low season at Hotel Saddleback is in February, while the high season is in September. Consider visiting during the high season for an optimal experience.
What amenities does Hotel Saddleback offer?
Hotel Saddleback offers a pool, hot tub, laundry facilities, laundry service, iron and ironing board, free Wi-Fi, air conditioning, parking, a gift shop, computer use, and a kitchenette with a coffee machine.
What are the common concerns about Hotel Saddleback?
Some guests have expressed concerns about the outdated facilities, uncomfortable beds, lack of refrigerators and microwaves in the rooms, and occasional cleanliness issues. However, the hotel staff is friendly and accommodating.
What makes Hotel Saddleback unique?
Hotel Saddleback provides a tropical oasis with a beautiful sparkling pool area, an onsite fitness center, manicured gardens, and more. The hotel also allows for extended stays, making it especially ideal for business travelers. Additionally, the hotel was prominently featured in the iconic film "National Lampoon's Vacation," adding to its unique charm.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Extended Stays
The hotel allows for extended stays, making it an ideal choice for business travelers or those planning a longer visit to the area.
Check for Room Amenities
Some guests noted that not all rooms are equipped with a fridge and microwave as advertised. It's advisable to confirm the availability of these amenities before booking.
Be Mindful of Noise
While the hotel is generally quiet, a few guests mentioned the proximity to the freeway and passing trains. Light sleepers may want to consider this before booking.
Inquire About Nearby Attractions
The hotel is conveniently located near shopping malls, a 24-hour laundry, a movie theater, and the Civil Service Hall of Records. Guests may want to explore these options for added convenience during their stay.
Consider Room Selection
Guests recommended requesting a room overlooking the pool and hot tub area for a quieter and more enjoyable experience.
Be Aware of Potential Pest Issues
Some guests reported encountering roaches during their stay. It's advisable to inquire about pest control measures before booking.
Confirm Room Cleanliness
While some guests found the rooms clean and comfortable, others reported cleanliness issues such as hair in the shower and spots on the walls. It's recommended to check recent reviews for cleanliness consistency.
Check for Special Services
The hotel offers wedding services, conference rooms, and a business center, making it suitable for events and business gatherings.
Parking Considerations
The hotel provides parking, but it's worth noting that a few guests found the buildings to be old and the blankets not warm enough.
Location
12500 Firestone Boulevard, Norwalk, CA 90650
What's nearby
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Saddleback
Low season | February |
|---|---|
High season | September |
Average price (weeknight) | $117 |
Average price (weekend night) | $124 |
When to book a room at Hotel Saddleback
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Saddleback
FAQs when booking at Hotel Saddleback
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in NorwalkMost recommended
See most recommended stays in NorwalkGood to know
Value for money | 7.7 |
|---|---|
Distance to city center | 0.9 mi |
Nearest Airport | Long Beach Municipal |
Distance to airport | 7.8 mi |
Everything you need to know for your stay in Norwalk
Complete your trip
Popular destinations