Nova Levante/Moseralm Dolomiti Hideaway

Guests have praised the excellent meals and delicious food at the resort. The quality of the food is highly appreciated, making it a real treat for visitors.

The spacious and clean rooms at the resort have been highlighted by guests, offering a peaceful and comfortable stay.

Guests have described the staff as amazing, very gentle, and friendly, providing a high level of service and attention to visitors' needs.

The resort offers a great ski-in/ski-out experience, making it ideal for both kids and older people. Additionally, the location between Catinaccio and Latemar mountains provides a wonderful and peaceful setting for various activities.

While guests have praised the good spa at the resort, some have mentioned that the family spa area may need renovation. It's recommended to explore the renovated part of the hotel for an amazing experience.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the Dolomite peaks comes highly recommended.

Some guests advised choosing rooms in the renovated part of the hotel, particularly those starting from 500 and 600, as they are reported to be in amazing condition.

Some guests expressed dissatisfaction with the cleaning service, particularly in the older part of the hotel. It's advisable to ensure that the room is well-maintained and cleaned to a high standard.

While many guests praised the spa, some mentioned that the family spa area needs renovation. It's recommended to inquire about the condition of the spa facilities before booking, especially if this is an important aspect of the stay.

A few guests noted that the service during meals could be improved, with reports of slow refills and the need to request water and coffee. Guests may want to manage their expectations regarding dining service during peak times.

Some guests mentioned restrictions on children entering the external pool. Families with children may want to confirm the availability of suitable pool facilities for their needs.

As the hotel is situated in a quiet area, guests should consider their transportation needs, especially if they plan to explore nearby areas. It's advisable to plan for travel to the closest town, Vigo di Fassa, which is approximately 30 minutes away by car.

In case of any issues with the room or amenities, guests should promptly communicate their concerns to the staff for resolution. This proactive approach may help ensure a more satisfactory stay.

Due to the impact of a storm in 2018, guests should verify the current state of the surrounding area and facilities, as some aspects may have been affected and may not be accurately represented in older reviews or promotional materials.

Guests planning to use the spa facilities for relaxation after outdoor activities should be aware that the spa closes at 7 pm. It's advisable to plan spa visits accordingly to avoid disappointment.