Pros (+) Customer service was amazing, including everything else.. food was top notch
Cons (-) I think the resort is doing everything right..
5 stars
Grand Velas Riviera Nayarit
Av. Cocoteros, 98 Sur, 63735 Nuevo Vallarta, Nayarit, Mexico
Nuevo Vallarta, Mexico
See location+52 322 226 8000Photos of Grand Velas Riviera Nayarit
Overview
Banderas Bay, in Puerto Vallarta, is home to beautiful white sand beaches that attract tourists from all over the world. Sitting on that bay is the Grand Velas Riveria Nayarit resort. The only all-inclusive resort on the Pacific coast of Mexico to receive Five Diamonds by AAA, the experience at this resort is difficult to match.
Every room is a suite, starting at 1,000 feet, giving guests plenty of space. Families or larger groups can utilize the Family Suite or the Two or Three Bedroom Residence units to take the entire clan to a luxury vacation overlooking the Pacific Ocean. Every suite includes an indoor jetted tub to help with relaxation. A minibar restocked daily is included in the all-inclusive fee for the hotel.
To be expected with an all-inclusive resort, there are plenty of dining options to ensure guests will be satisfied with the food. Buffet and a la carte options are available for every meal, from one of many restaurants on site. For guests enjoying the suites, food can also be delivered to the room as part of the package.
Plenty of recreation can be found on the property of the resort for all guests. Kayaks and boogie boards can be borrowed from the hotel as a part of the room charge. Families have the options to utilize the Kids and Teen Clubs, packed with age appropriate activities. With beach access and a fabulous pool, guests can lounge in the sun, swim or frolic in the ocean with ease.
An unparalleled all-inclusive experience awaits guests at the Grand Velas Riveria Nayerit Resort.
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Amenities at Grand Velas Riviera Nayarit
- Private beach
- Snorkeling
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Things to do
- Gift shop
- Eco tourism
- Hot spring bath
- Bicycle rental
- Casino
- Board games/puzzles
- Game room
- Golf
- Canoeing
- Cycling
- Scuba diving
- Diving
- Snorkeling
- Evening entertainment
- Cooking classes
- Beauty salon
- Karaoke
- Table tennis
- Pool table
- Water sport facilities (on site)
- Night club
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Mobile hotspot device
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
General
- Family rooms
- Garden view
- Hardwood or parquet floors
- Inner courtyard view
- Pool view
- Storage available
- Sea view
- Seating area
- Slippers
- Soundproof rooms
- Telephone
- Carpeted
- Tile/marble floor
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Pets not allowed
- Designated smoking area
- Private entrance
- Increased accessibility
- Elevator
- Allergy-free room
Family friendly
- Babysitting or child care
- Kid-friendly
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Playground
- Baby safety gates
Bathroom
- Hairdryer
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Spa bath
- Toilet
- Toilet paper
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- Radio
- Shared lounge/TV area
- TV
- Smartphone dock
- DVD player
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Tumble dryer
- Drying rack for clothing
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Spa and wellness center
- Massage
- Sauna
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach towels
Health and safety
- Daily housekeeping
- Emergency exit
- Emergency contact numbers
- Safe
Fitness
- Aerobics
- Fitness center
- Tennis
Workspace
- Laptop safe
- Desk
Reviews of Grand Velas Riviera Nayarit
9.5
Wonderful
96 verified ratings
Wonderful
74
Very good
9
Good
5
Okay
7
Fair
0
Mediocre
1
Poor
0
Summary of reviews
Guests say
Guests consistently praised the hotel for its exceptional service, cleanliness, and beautiful location. The food quality was also highlighted positively, although some guests noted limited food choices. Overall, it was described as a wonderful all-inclusive experience with attentive staff and great amenities.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at the Grand Velas Riviera Nayarit?
The resort offers buffet and a la carte options for every meal, with the added convenience of food delivery to the room as part of the package.
What recreational activities are available for families at the resort?
Families can enjoy beach access, a fabulous pool, and utilize the Kids and Teen Clubs, which are packed with age-appropriate activities.
What can guests expect from the suites at the Grand Velas Riviera Nayarit?
Every suite includes an indoor jetted tub for relaxation, and guests can anticipate spacious accommodations starting at 1,000 feet, ensuring plenty of space.
How is the food quality at the Grand Velas Riviera Nayarit?
Guests have consistently praised the resort's food, describing it as perfect, with great options and wonderful food and beverage quality.
What are the common concerns about the resort's amenities and services?
Some guests have expressed concerns about limited food choices and the need for renovation in certain areas. Additionally, there were comments about weak pool cocktails and the lack of entertainment programs.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean comes highly recommended.
Take Advantage of the All-Inclusive Dining
Guests appreciated the variety of dining options available, including buffet and a la carte choices. Make sure to explore the different restaurants on-site to fully enjoy the culinary experience.
Utilize the Family Suites
For families or larger groups, the Family Suite or the Two or Three Bedroom Residence units provide ample space and comfort for a luxurious vacation.
Enjoy the Recreational Activities
Guests can borrow kayaks and boogie boards from the hotel as part of the room charge. Additionally, families can make use of the Kids and Teen Clubs, which offer age-appropriate activities.
Be Mindful of Limited Entertainment for Teenagers/Young Adults
Some guests noted a lack of activities for teenagers/young adults. Families with older children may want to plan off-site excursions or activities to cater to this age group.
Check for Renovation Updates
While some areas of the hotel have been renovated, guests have mentioned that certain parts, such as the room corridors and buffet restaurant, may be in need of updates. It's advisable to check for the latest renovation status before booking.
Consider Pre-Arrival Communication
A few guests expressed dissatisfaction with pre-arrival communication, citing delayed responses to emails and messages. It may be helpful to follow up on any inquiries to ensure a smooth pre-arrival experience.
Explore Nearby Attractions
The hotel is conveniently located near attractions such as Nuevo Vallarta Beach, We Are Family Diving, and Dolphin Discovery Puerto Vallarta. Take advantage of these nearby attractions for additional leisure and entertainment options.
Take Note of Additional Charges
Some guests mentioned extra charges for certain amenities, such as the use of the sauna or steam bath area. It's advisable to inquire about any additional fees for specific facilities or services to avoid unexpected expenses.
Consider Off-Site Dining Options
While the hotel offers a range of dining choices, some guests found the food options limited. Exploring off-site dining options in the surrounding area could provide additional culinary variety.
Location
Av. Cocoteros, 98 Sur, 63735 Nuevo Vallarta, Nayarit
What's nearby
- Nuevo Vallarta Beach168 yd
- We Are Family Diving0.8 mi
- Dolphin Discovery Puerto Vallarta1.1 mi
- El Tigre Club de Golf1.3 mi
- Santuario de Cocodrilos El Cora1.4 mi
- Mayan Palace Golf Course1.9 mi
- Aquaventuras Park1.9 mi
- Splash Parque Acuatico Vallarta2.1 mi
- Flamingos Golf Club2.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Grand Velas Riviera Nayarit
Low season | May |
|---|---|
High season | December |
Average price (weeknight) | $769 |
Average price (weekend night) | $777 |
When to book a room at Grand Velas Riviera Nayarit
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Closest
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See most recommended stays in Nuevo VallartaGood to know
Value for money | 9.0 |
|---|---|
Distance to city center | 0.6 mi |
Nearest Airport | Puerto Vallarta Ordaz |
Distance to airport | 3.6 mi |
Everything you need to know for your stay in Nuevo Vallarta
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