Basics
Bathroom
General
Services and conveniences
Dining
Accessibility and suitability
Bedroom
Parking and transportation
Media and entertainment
Outdoor
Laundry
Workspace
Family friendly
Spa
Things to do
Health and safety
Fitness
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's concierge service?
The concierge service at Alanda Hotel is highly attentive, respectful, and trustworthy, as mentioned by a guest who compared it to the Ritz Carlton. Additionally, the hotel thank you card was a professional touch, and the facial services were outstanding, using medical grade instruments.
What are the highlights of the hotel's location?
The location of the hotel is amazing, with a big supermarket, coffee shops, pharmacies, clinics, and salons nearby. Guests also appreciated the spacious, clean, and cozy rooms with nice views.
How is the quality of the hotel's breakfast?
The breakfast at Alanda Hotel is described as great and delicious by multiple guests. Additionally, the hotel offers special diet menus on request, and food can be delivered to guest accommodation.
What are the notable features of the hotel's rooms?
The rooms at Alanda Hotel are spacious, clean, and cozy, with a comfortable king-size bed, big screen LED TV, minibar, bathrobe, slippers, and daily cleaning. Additionally, the rooms have soundproof windows, ensuring a peaceful stay.
What are the available amenities for guests at the hotel?
Alanda Hotel offers a variety of amenities, including a fitness center, massage, sauna, and beauty salon. Additionally, guests can enjoy free parking and shuttle services, and the hotel provides face masks and hand sanitizer for guests' safety.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Concierge Service
Guests praised the concierge service, particularly the assistance provided by Aruzhan. Whether it's recommendations for local attractions or arranging special services, the concierge is a valuable resource.
Consider Upgrading for a More Comfortable Bed
Some guests reported that the king-size bed consisted of two single bed mattresses, leading to discomfort. Consider upgrading to a higher room category for a more comfortable sleeping experience.
Explore Nearby Amenities
The hotel's location offers easy access to a supermarket, coffee shops, pharmacies, and salons, providing convenience for guests looking to explore the surrounding area.
Enjoy the Balkony Restaurant
Guests highlighted the pleasant experience of dining at the Balkony Restaurant on the second floor, praising the cozy environment, relaxing music, and high-quality food.
Be Mindful of Staff Interaction
While many guests praised the friendly and helpful staff, some mentioned instances of staff not being as customer-oriented. Being mindful of this aspect can help manage expectations during interactions.
Check Gym Equipment Availability
Some guests noted that the gym equipment was not well-maintained, with reports of broken machines. If access to fitness facilities is important, it's advisable to check the status of the equipment beforehand.
Consider Room Selection for Noise Levels
While the hotel features soundproof rooms, some guests mentioned that noise from neighboring rooms and the corridor could be heard. Guests sensitive to noise may want to consider this when selecting a room.
Verify Room Amenities
Some guests reported issues with the in-room amenities, such as poor Wi-Fi connection and limited TV channels. It's advisable to verify the availability and quality of these amenities based on personal preferences.
Take Advantage of Spa Services
Guests spoke highly of the spa services, particularly the skin care procedures and sauna. Consider indulging in these services for a relaxing and rejuvenating experience during your stay.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Alanda Hotel is located at Tauelsizdik Avenue 33, 1.3 miles from the center of Astana. Palace of Peace and Reconciliation is the closest landmark to Alanda Hotel.
Check-in time is 2:00 PM and check-out time is 12:00 PM at Alanda Hotel.
Yes, Alanda Hotel offers free Wi-Fi.
Yes, Alanda Hotel offers free parking.
Alanda Hotel is 8 miles from Astana Nursultan Nazarbayev Intl. Alanda Hotel is 8 miles from Astana Nursultan Nazarbayev Intl.
KAYAK scours the web for all room deals available at Alanda Hotel in Astana and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Alanda Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Alanda Hotel.
Value for money | 8.4 |
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Distance to city center | 1.3 mi |
Nearest Airport | Astana Nursultan Nazarbayev Intl |
Distance to airport | 7.8 mi |