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Boston (BOS)
Nur-Sultan Nursultan Nazarbayev Intl
Tue 5/11
Tue 5/18
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Top 5 airlines flying to Nur-Sultan Nursultan Nazarbayev Intl

Scores according to KAYAK customer reviews

8.3
Emirates
Overall score based on 15,396 reviews
8.3
Boarding
8.2
Comfort
8.4
Crew
8.5
Entertainment
8.0
Food
Airline reviews

Pros: "Brought me to liberty. The Kingdom of Thailand. Great Airline. Reasonable Price. Excellent treatment at Dubai international airport. TSA was also good at Liberty International Airport."
Cons: "Long boarding lines at Liberty International Airport."

Pros: "Plane was modern and more comfortable than most"
Cons: "I do understand that it was an overnight flight but the crew came around only during meals and at no other time did they check on us. I hit the call button and nobody came - call button just went off. I was in the middle next to a sleeping passenger and could not get up."

Pros: "The food was good. The crew was very accommodating."
Cons: ".If the seats recline to just a little bit more"

Pros: "The crew was great and the dinner was really good!"
Cons: "Breakfast could have been better and the seat was pretty uncomfortable"

Pros: "Timing of flight"
Cons: "Baggage policy has changed and has become too restrictive. Wieight and size and number of checked baggage is below competitors for transatlantic flights. Same for cabin luggage and is enforced randomly. Some economy passers were allowed two pieces, others were forced to check in cabiuggahe at $200."

Pros: "Entertainment was awesome. Lots of new movies"
Cons: "Flight was 1 hr delay and we missed our connection flight. That was the most frustrating from the trip. Crew and aircraft was okay nothing special like I expected."

Pros: "Flight was quicker than expected"
Cons: "Food and the attendants"

Pros: "The crew was fantastic. The food was good for airline food."
Cons: "The seats were narrow and seemed a bit smaller than usual."

Pros: "Crew was amazing"

Cons: "I did not get vegetarian food. And when i book that ticket i didn't get the option of food selection..."

Pros: "The in-flight entertainment is quite good. Getting on the plane was a fine experience. The flight itself went smoothly."
Cons: "Boarding either didn’t announce my zone or didn’t do it clearly enough. The meal service was decent but I don’t think the crew came by with tea or coffee much. The seats were narrower than I recall from previous emirates flights. Information on connections were said to have been updated in the entertainment system, but were not updated in actual fact."

Pros: "Food excellent, seating room to tight"
Cons: "Service in general, bad"

Pros: "Neat and clean. People at Newark airport"
Cons: "Service of air host. Attitude of people at Dubai airport"

Cons: "The food was not up to the mark - the menu choice and combinations needs to be re-looked at for non-veg passengers. The choice of spirits was limited and not there at times. The flight attendants overall disposition towards the passengers needs to improve. - at times they forgot what was asked of them."

Pros: "I loved the entertainment choices and the food wasn’t bad"
Cons: "The crew wasn’t exactly friendly. They seemed really tired and as if they couldn’t be bothered with us."

Pros: "I like thec customer service. Very accommodating"

Pros: "Flight attendants were very friendly and helpful."

Pros: "Friendly crew"
Cons: "I would like better quality in food"

Pros: "Very welcoming. Coach made comfortable. Excellent movie selection"

Pros: "pleasant staff excellent movie selection decent food"

Pros: "The cabin, the variety of beverages and the time of the trip"
Cons: "Perhaps the strange breakfast and the TVs quality"

Pros: "Great staff, great food, great entertainment, best possible international economy experience"
Cons: "Boarding process could have been a touch more organized, but not significant"

Pros: "The price."
Cons: "Legroom entertainment show selection remote control {very poor} Food"

Cons: "We landed in Dubabi from Athens a bit late. We were taken by a bus from the plane to the terminal which took 15 minutes. That lefte us about 30 mins before the gate closed From where we were dropped off we walked for about 15 minutes but were nowhere near our gate. We asked Emirates employees to give us a ride in the golf cars. But they all refused, until one had pity on us and gave us a ride. We reached the gate a couple of minutes before the gate closed. When we arrive in Kolkata we were told that out luggage hadn't arrived. They reached our luggage to our Kolkata home a 11:30 pm. What a nightmare. Never again on Emirates."

Pros: "Safety video was cool. Even in Arabic! The amenities were lovely — headphones, entertainment choices, bag with toothbrush, slippersox, etc. They elevated economy well above (the usual) steerage."
Cons: "Not having options beyond the menu; it wasn't clear where to ask for a vegetarian meal. The battle of carry-on v. coat storage is unseemly."

Cons: "Electronic entertainment is poor and the whole experience rather depressing no matter how hard the crew tries"

Pros: "Best entertainment system."
Cons: "Wifi didn't work. Seats could be more comfortable."

Pros: "Everybody was polity with smile the trip as good and"

Cons: "seats are way too narrow for such a long trip."

Pros: "Staff was excellent. Food good. Great choice of movies."
Cons: "Bigger and more comfortable seats."

Pros: "Friendly staff and on time schedule"
Cons: "Tight leg room"

Pros: "Everyone was nice and attentive nice meals"

Pros: "Crew was extremely accommodating and friendly."
Cons: "Too cramped- very uncomfortable."

Pros: "Crew / service very attentive. Lovely appearance. Food very good , also the coffee! I also enjoyed the little comforts, pillows, blankets & the travel pouch with travel essentials. I also appreciate the cabin sizes & locations of the lavatories. And, love the ceiling lights!"
Cons: "My entertainment screen wasn't responding well, which di annoy the passenger in front of me lol"

Pros: "One of the better experiences I've had on a plane"

Pros: "Very impressed. Will definitely fly with them more often in the future. A little confused with the max weight of baggage. Website was not so soecific."
Cons: "A little confused with the max weight of baggage. Website was not so specific."

Cons: "I didn't like the food after I hate the fish with rice I got sick sweating cold!!terrible experience!!"

Pros: "Every thing"

Cons: "Broken seat, little leg room...A380 is a much better plane than the airbus."

Pros: "Food was great"

Cons: "Too nosiness to hear movie"

Cons: "All was great"

Pros: "Leg room, seats reclining, kids movie selection."
Cons: "Food was horrific. Kids meal was just not Edible and smelled bad. By the time cabin crew reached our section there was no food selection. Bathrooms deteriorated through the flight and were not cleaned through a 10 hr flight. Paper towels and toilet toilet paper ran out two thirds of the way into the red-eye flight and bathrooms became non useable in the morning. Crew requires more training in upkeep of airplane on long-haul flights."

Pros: "Customer service, amenities like socks, sleeping mask, free headphones and free drinks were all excellent part of the trip."
Cons: "I'm a reasonable we'll traveled man who always flies economy class (unless I get a free upgrade or a great price to upgrade at check in). This is the most uncomfortable, cramped, and smallest seat I have ever flown in...first time flying Emirates...I certainly would never fly again and actual am haunted by the idea of the return flight in 10 days. Not worth it! I'd rather deal with possibly getting dragged off a United flight!"

Pros: "The crew was incredibly welcoming and supportive. I was traveling with my daughter and they were so sweet to take pictures with her and bring her to the cockpit. The plane was state of the art and our flight was early. Now I see what everyone means when they say flying with Emirates is flying with among the best. Thanks Emirates."

Cons: "Maria was very rude and not pleasant."

Pros: "Everything was great. Flight crew was fleindly. Can't really be bored with so many free movie selections."
Cons: "Nothing to dislike to be honest. Overall experience was amazing. Emirates is a great airline."

Cons: "My bag was left in Newark and did not make it to Greece. Absolutely unacceptable"

Pros: "Excellent experience. The airline I will be looking to fly from now on."

Cons: "Its was bad service. I know its covid but they could have done better. My friends relative took emirates and qatar. There flight was excellent as usal."

Pros: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Cons: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund or a voucher"

Cons: "Turkish was phenomenal. FareScan could have definitely been better. After booking they called demanding another $145 for my seats. They said they couldn’t complete my reservation without it and needed an email confirmation from me to approve the new charge. Seeing I was short on time, I didn’t have a choice. Will never do business with them again."

Pros: "comfortable"
Cons: "some food was frozen when served (salad and cheese). Coffee wasn't that great either."

Cons: "Little more comfortable seats. However, allowing to check in two bags free of extra cost is great!"

Pros: "Boarding was efficient."
Cons: "Seats in economy were extremely small, and incredibly close. Possibly the most uncomfortable I've been in economy. Food was a baby's portion, which was really surprising. Pakistan might not be a prime destination, but it does not deserve second rate service."

Pros: "Yes.The crew was amazing"
Cons: "To have a variety of foodstuffs especially the soft drinks. Hot Tea wasn't really hot.Just warm."

Cons: "Turkish airlines broke my luggage. Made inquiry online, have not hurt from them."

Pros: "All the pieces to have provided an excellent experience were there, but they didn’t come together. It was nice to get some food, and the movie choices were pretty good."
Cons: "Hot, like super hot, in the aircraft. It was horrible."

Pros: "Great movie selection during the flight. Most of the food was decent."
Cons: "The boarding process was a pain in the butt. Even though my boyfriend and I did a pre- check-in online the day before. We still had to wait over an hour to check our one piece of luggage and wait to be checked in and get the boarding pass. Even though the site says we have the option to print out the boarding pass or show the code on our phone, we still had to deal with all the hassle. The plane was smelly until we were about to take off. The first meal on our way back from Istanbul was awful. The omelette was greasy, overly cheesy and bland. Same goes for the spinach pastry in the same tray. On the flights to Cairo, there was not enough drinks served. I only had one beverage offered to me. I was bypassed when they were serving the coffee/ tea. Also, the timeliness with serving drink was bad... I waited about 4 hours before getting my first beverage on the flight home."

Pros: "Easy booking on Kayak! Good service overall."
Cons: "Seats were uncomfortable, it was really hot! Not enough air conditioners."

Cons: "My bag was lost"

Pros: "Once we boarded, staff were attentive and service was good in business class. Food was high quality but in their effort to serve an elaborate 4-5 course meal, there was less attention on making sure people had drinks to pair with their meals."
Cons: "We were delayed for 3 hours. We were held in a the boarding area behind security for 2 hours with no seats, no water, no space, and no information. Turkish Airline representatives looked clueless and did not provide information or even look concerned. That was the worst handled delay in my over 30 years of flying all over the world on any many carriers. Once we boarded, the flight went well from there."

Pros: "The entertainment option was pretty good"
Cons: "For such a long flight, there’s not much legroon."

Pros: "Big plane, friendly staff, good food."
Cons: "Sometime, it gets a bit too cold."

Pros: "Fare good. Food good. Staff generally pleasant but will not go the extra step to when needed."
Cons: "Repeatedly announce overhead during rest time. Asked for help from crew when one of the kids threw up, but they did help. Otherwise, generally good airline"

Cons: "Had a layover in Toronto. From Toronto we flew to Istanbul and then Venice. While waiting in line to board in Toronto, I was told my carry-on luggage was too big and needed to be put under. I asked MULTIPLE times where my luggage would be- either Istanbul or Venice (final destination) and EVERY time I asked, I was told my luggage would be waiting for me in Venice. Once we arrived in Istanbul I asked AGAIN if my carry-on luggage was here or if it would be in Venice and I was told it would be in Venice. Once we arrived in Venice, my luggage was nowhere to be found. The lost luggage crew (and 90% of the people in Venice) were completely rude and acted like we were a huge inconvenience for them. (I've heard that many Europeans cannot stand Americans, but we were not being rude or obnoxious at all to anyone- we just wanted a quiet, romantic vacation.) So safe to say that it was an extremely rough start. We were in Venice for the Glass Art Society Conference in Murano and due to my luggage being lost, had missed the first day and a half, therefore wasting hundreds of dollars. Luckily my boyfriend's phone worked in order to spend our first two days of vacation (not to mention the amount of money spent on international calling costs) tracking down my luggage, but again dealt with completely rude people who barely helped us with any answers and even hung up on us multiple times (and I'd like to add that despite my frustration, I made sure that I was not speaking rudely one bit). The best answers we received were from the people at the Istanbul airport who told us that Venice received my luggage hours before I even called Istanbul- which I do not understand why the Venice airport did not tell me this because I spent all day speaking with them. Once I called back the Venice airport to confirm what the Istanbul airport told us, they said (once again rudely) that they called me on my phone but did not answer (which I already told them that my phone did not have any service and to call my boyfriend's phone number). So to sum up: I will never be flying to Venice ever again."

Pros: "I liked the vast variety of entertainment"

Pros: "As usual the best"

Pros: "Excellent service and food. Good selection of movies. Great overall experience."
Cons: "Crying baby and squealing toddler."

Pros: "Overall experience was good."
Cons: "In comfort leg space can improve. Entrainment: in TV Series are random, they should be season wise placed so you cannot see the series in a link."

Pros: "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Cons: "For a long international travel, there is nothing bad to say. They are superb!"

Pros: "Infinitely superior to BA on the London to Istanbul route , in economy but especially so in business. Great entertainment whilst BA have non. Also full service meals in economy whereas BA make you pay on boatd"

Pros: "Asian Vegetarian meal was good."
Cons: "Seats with less leg room . No WIfi facility at the gate ."

Pros: "AMAZING AIRLINE. Anyone traveling to this part of the world, fly Turkish!! Best international flight I have ever taken."

Pros: "The seats reclining not only the back. The food very tasty."
Cons: "I think finding a way to empower the crew to explain to passangers who took the extra seats ( some up to 5 per person) the entire 12 hours, that they must switch at some point if asked. There weren’t willing to do it on their own( being civil is a learned skill) and refused to allow someone else to take a nep on the extra seats as if they had paid for it."

Pros: "From beginning to end - it was a great flight. Food was exceptional as well as service."

Pros: "I like your entertainment system, but the cushions on the headset were not the best."
Cons: "The kosher meals were warm, but not hot. There is no reason for this. I have been flying International for over 20 years and I know what is possible."

Pros: "Good service, friendly and hard working flight attendants Nice gift bag with toiletries"
Cons: "Head pads of a seat don't go low enough for my low height. Provided pillows helped though"

Cons: "Ok service , staff were not too polite and slow with requests."

Pros: "Great food! Also, the selection of movies and TV and other entertainment choices was wide. Seats weren't bad for an overnight flight."
Cons: "No complaints"

Pros: "No viajamos, nos cambiaron a Iberia al otro dia"
Cons: "No viajamos"

Pros: "The meals were delicious The crew was so kind and paid attention to detail They passed gifts out during flight They made sure our needs were met The best airline experience I've ever had"

Cons: "Economy isn't supposed to be amazing but those seats need help"

Pros: "Pretty good quality for an economy class, including free beer and wine, and a variety of movies. Price was the best."
Cons: "The crew deodorizing the bathrooms every hour or so (overdoing ...)."

Pros: "Safety and service"
Cons: "There was no ayran for drinks"

Cons: "They moved the time up without prior notice. I could have lost the flight. They checked my bag in Antalya via Istanbul to Naples. When arrived in Naples no luggage. After long wait was told it is held in security in Istanbul. They should have not boarded me if they had problem with the luggage or at least they should have told me in Istanbul not after arriving at destination and have to search for an answer. Extremely poor airline and will never fly with them again."

Cons: "The best"

Pros: "Excellent air lines overall. From the hospitality of the crew and all their efforts did not go unnoticed. The food was great and the selection of entertainment that was available was much needed for a 10 hr flight."
Cons: "The only issue I had was the WIFI. I was unsuccessful in logging on after a couple of hours and a million attempts. Trying everything but was unable to get my a lot of work done, so it was unproductive time for me."

Pros: "_ very delicious food - nice stuff, - good service - good plane - good selection of new movies,episodes and live TV - long trip to Egypt but with fun and enjoying it - gave chance to those people to entertain you while you are in long trip - one more time was very delicious meals ...like it so much Thanks guys."

Cons: "Flight left late, bathroom was very dirty, and for some reason everyone around me got a meal, but I did not! I usually really like flying with Turkish, but this flight was disappointing."

Pros: "Best air entertainment I have ever experienced."
Cons: "Boarding was very long. My flight got canceled and rescheduled. On my first flight I had made a reservation for an isle sit, and when my flight got reschedules no reservation was made and I ended up getting a middle sit, which is very uncomfortable for me."

Pros: "On-line check, including seat selection, was easy. Requested vegetarian meals and got them! Food was quite good."

Pros: "Everything was excellent :)"

Pros: "Entertainment system is excellent, food is solid and plentiful."
Cons: "I've flown Turkish a few times before, and they're generally pretty good for the price. This trip was different. Despite Turkish Airlines policies outlined in their "Customer Rights," I received no notification that the flight was delayed 3 hours, and there was no notification at the JoBurg airport until you go to the counter to check in. JoBurg staff - which are Menzies third-party contractors, not Turkish staff - were disorganized, uncommunicative, and unhelpful. Only one person at the check in desk seemed to have authorization to make any changes, so all other agents were running back and forth to speak with him, and not communicating with passengers. It took over an hour to get clarity on the situation and rebook my connecting flight to Washington for a different flight 8 hours later. The only compensation offered was one meal voucher worth R100 (roughly $7). They would not even look at other Star Alliance flights for early arrival in Washington, and said they were not authorized to consider upgrading my ticket. When I called the Turkish customer service, they essentially said "What do you want us to do about it? You have to submit a formal complaint." Boarding was totally disorganized. In theory there are boarding groups, but after business class and all the high-ranking loyalty members, it's pretty much a mad rush. This seems to be the common practice for Turkish now. In general, Turkish has a great entertainment system on all their long-haul flights, with tons of movies - including very new releases - music, games, etc. They also provide complimentary kits with socks, slippers, eye mask, earplugs and dental kit, even for economy passengers. The meals are fairly good for airlines. However, legroom in economy isn't great. I'm 6'1", and had difficulty getting comfortable with my knees jammed into the back of the seat in front of me. On this particular flight, I was in row 18. The cabin crew were frantic, disorganized, and shouting to each other across passengers. One half of our row was served the meal, and the other half had to wait over 30 minutes to be served for some reason. By that time the vegetarian option was no longer available. Crew also had to run back and forth between service carts because they were frequently out of very common beverages (like sparkling water. And ice.), and on two occasions crew left a drawer from a cart full of trash sitting in the aisle. There were several times that crew ran carts into passengers - including once into my knee that was not in the aisle - and didn't even acknowledge doing so. They also stopped the carts in front of occupied lavatories, temporarily trapping passengers. So not terribly professional. While not specifically on this flight, the experience in Istanbul airport with Turkish Airlines' staff was awful. Zero interest in helping, rude and dismissive, and overall terrible."

Pros: "I liked everything"

Cons: "The flight was delayed by 2 hrs, no explanation given, the ground staff was no where to be found, finally one person showed up and he was not helpful. No formal announcement was made!"

Pros: "Nice hotel, meals, and transport, plus $$."
Cons: "Had to stay over two nights. Could not make original connection in Istanbul, stayed over at my expense. Flight overbooked, stayed over at Turkish Airlines expense."

Pros: "Really amazing except for..."
Cons: "Stewardesses did their jobs, but as far as checking on passengers at non-food and assigned drink times, they were sitting in the back drinking coffee and talking. On top of not making rounds, there was no call button to summon a stewardess. Twice, my husband who was ill had a "coughing attack" and needed a glass of water... there was nobody was available. A passenger had to go and get them from the back. Perhaps due to this being a 13 hour flight, this is not a normal situation for them, but to go three hours at a time without taking a stroll through the cabin seems unprofessional. Otherwise this airline really does amazing service! I did not realize that such airline service still existed. American ones should pay attention!"

Cons: "Flight didn't start boarding until posted departure time and no announcement was made. the food was horrible and smelled horrible. Airplane exhaust was permeated the cabin making passengers nauseous,"

Pros: "Very nice and friendly service"
Cons: "Nothing"

Pros: "Crew was professional and helpful."
Cons: "Seat was narrow for business class."

Cons: "Airline lost my bag. Not happy at all. Lufthansa is a let down. I’m an beside myself and there are meds in my bag that are needed."

Cons: "Late, missed connection"

Cons: "On our layover in Munich, we were at our gate, then noticed about 30 minutes prior to boarding that they’d moved us to another gate quite far away, so we hurried to the new gate, only to discover the change was an error, and we had to run back to our original gate. Made it, but annoyed."

Pros: "I am always amazed how Lufthansa gets it right."
Cons: "Legroom was tide. When the person in front of you put their seat down you feel like ham in a sandwich."

Pros: "Flight was good."
Cons: "They lost 2 of my checked in bags and damaged 2 others."

Pros: "The service and the entertainment system"
Cons: "Food was not up to the mark, which it almost always is. The crew were a little rude at times, which is also not very common with this airlines."

Cons: "I did not like the delays over one hour delayed"

Pros: "Nothing"
Cons: "We missed our flight bc our luggage was stuck on the plane for 1.5 hours and we missed our connection. After running around the airport, waiting on the phone for over 2 hours and in line for 45 minutes, we are booked on a later flight and hope to get home tonight."

Pros: "Even though the flight was delayed by a couple of hours, Kayak kept us continuously informed about where we stood. Thanks!"

Cons: "My flight got canceled. It is awful, extended my travel Time significantly."

Pros: "Clean, modern place. Professional staff."

Cons: "Nothing"

Pros: "That I was able to arrive at Munich Airport"
Cons: "Delay and no information or explanation and help from Lufthansa."

Cons: "Missed transfer, despite assurance before takeoff."

Pros: "747-8"

Cons: "Luggage didn’t make a Lufthansa connection even though both flights w."

Pros: "Professionalism of the crew"
Cons: "tight sits"

Cons: "Did not like them charging extra for a seat assignment."

Pros: "Exenent.."
Cons: "nothing"

Cons: "Boarding was an unorganized free-for-all"

Cons: "Terrible plane: old propeller plane, bouncing in the wind. Inbound flight was late and I guess plane wasn't cleaned in between; had empty coke bottle and wrappers in my seat pocket. Felt like cutting costs and corners everywhere. This was the regional partner, not UA"

Pros: "Seat comfort, easy of boarding."
Cons: "nothing."

Pros: "Hasn't happened. Still waiting."

Pros: "The service and space on the airplane were excellent."
Cons: "The boarding was a little chaotic but that may be a result of the limited space available at Newark Airport."

Pros: "The Lufthansa service starting with the baggage checkers in Newark NJ. They provide service and a enjoyable flying experience."
Cons: "The layover in Frankfort was long and the gate we went out is in need of an upgrade but B10"

Pros: "Boarding to exit all went smooth"
Cons: "Air was sometimes stale"

Pros: "The service was top notch and the comfort of economy class is better than any American airline I have been on."
Cons: "U cannot think of anything."

Cons: "The ticketing when purchasing a ticket from NEW YORK is very unclear and even though we wanted a JFK ticket, the NEW YORK search showed a ticket for NEWARK NJ so my step dad ended up going to the JFK airport - An elderly man who has trouble with English and no one was willing to help him to rebook his ticket. Not only that - the Lufthansa people VOIDED his entire ticket including the second leg because the agency wasn't picking up for a rebooking so the entire ticket cost was lost - $1200 - GONE! We couldn't even get him a one way ticket so he could use the return part of the one he bought. This is an absolute customer service disaster. This man lost all his money, he saves up all year to go see his family. That's an ugly way to take advantage of people."

Cons: "Stoll in Germany first flight was over 1.5 hour late a I miss my original flight. I must wait now for afternoon flight and wait all day having family emergency situation."

Pros: "Good flight"

Pros: "Liked all about the flight except the delay, but got good treatment from airline during extended trip"
Cons: "Plane was late to depart, missed connection in Frankfurt"

Cons: "Seating space too narrow"

Pros: "Plenty of room"
Cons: "Lack of good movies"

Pros: "I loved the choice of movies"
Cons: "Lack of space"

Cons: "i missed this connection was put on a united flight and was bumped down from business to economy. no apologies, no effort whatsoever to make up"

Pros: "Flight was on time and uneventful. Plane was a bit cool and most passengers were required to put their jackets back on. No complaints otherwise."
Cons: "Newark is not my preferred airport. We had to leave secure area between flights. Upon reentry, security stations were undermanned and wait times were long."

Cons: "The flight was late for 2 hrs with no explanation"

Cons: "The flight was cancelled, I waited on the service center line for over 3 hours and in the end had to take a 8hr train ride in order to get to not completly miss my sailing trip. I arrivd to my boat 10hrs late when I was scheduled to take a 1.5hr flight and would have arrived 5 hours early."

Pros: "Such a nice plane. So clean and new and professional staff."
Cons: "Boarding a little disorganized. But it was the airports fault I think."

Pros: "Big plane and there is a lower level for toilets that makes it easy for passengers to access and not be close to bathrooms"
Cons: "Movies choices were not current. Haven been on Delta and United, the choices on Lufthansa were not that good."

Pros: "New airplane"
Cons: "The front seat has sharp edges at knee level. Wen the front passenger recline his seat it killed my knees."

Cons: "Cramped"

Cons: "Breakfast was just a roll. I would have preferred eggs."

Pros: "We arrived in London ahead of time. We go to Newark ahead of time"
Cons: "The food"

Pros: "That the flight left on time and arrived early. The flight attendant was very friendly but knew his job well, and went the extra mile to be sure we were all comfortable."
Cons: "That the plane seemed noisy (from the back row at least). That the flight attendant did not help me find my seat. After travelling almost 24 hours I was tired and was trying to find the seat using the boarding gate number. I figured out I should have been in 9 D by the end of the flight. Instead I sat in the last row because it was empty and there was not a seat 26A. I almost missed this flight because my boarding pass said 26A and really it was 27A. I did look at the board. I did not compare the board to the ticket, and the numbers were so close my tired brain thought they matched. When it was time to board I checked at gate 26A and she sent me around the construction. I told the guy there (27A) I was looking for 26A and he said to go around the construction. I told him they sent me to him and he insisted I go around the construction. I would have missed the plane if someone else had not come up just then and said he was going to Richmond. At that point I told the guy I was too, and he checked my ticket. Some of the problem was my tired brain and you cannot fix that. Perhaps when someone tells your employee that they have already been sent around the construction the employee should just check the ticket instead of trying to send them back."

Pros: "it was much more comfortable on the second part of the flight"

Cons: "The Newark airport is a swamp of unpleasant facilities and personnel."

Pros: "we were treated like royalty"

Pros: "Everything's just fine"

Pros: "My 18 year old son was the one who traveled and it was his first time on this airline - he was very satisfied with the trip."

Pros: "all procedures at both airports took 15 minutes"

Pros: "Aeroflot was bad airline I will not fly with them again"
Cons: "Aeroflot was bad airline I will not fly with them again"

Pros: "Everything was great."
Cons: "JFK line for plane departure was very long. Is it political?"

Cons: "They lost our bags and we had to wait almost 2 hours to fill out the required bag forms."

Pros: "lost baggage"
Cons: "lost baggage"

Cons: "US bought carry on case been requested to be checked as a second baggage piece for $100 fee. And then both opened lost and not reached destination."

Pros: "Cabin staff sometimes curt and unfriendly."
Cons: "Public announcements garbled and hard to understand."

Pros: "I love Aeroflot"
Cons: "Perfect"

Pros: "Everything was excellent"
Cons: "They are to strict with the luggage size and the weight"

Pros: "Vegetarian options"
Cons: "Wi-fi"

Pros: "i liked everything besides what i wrote ///"
Cons: "1if my screan worked 2 i asked them to find me one that works said yes thou never returned"

Cons: "My skis did not arrive in the luggage. Airline company or airport needs to have a better sustem tracking luggage and making sure no items are lost."

Pros: "Kids got souvenirs."
Cons: "Should serve more water and drinks."

Cons: "Ficixiaoeoe"

Cons: "The Check-in line was 1h 15min. The 101 has arrived to Moscow 1h 10 min late."

Pros: "Nothing"
Cons: "Everything starting from check in to boarding. I have two kids traveling with me. I had no help or ease of check in at all!!!!"

Cons: "Delay of 4 hours in Moscow"

Pros: "everything was great"

Pros: "Some of the typical premium economy features in the economy class - like the slippers and eye masks, open snack bar, ice cream between meals, menu for meals."
Cons: "Limited choice in alcohol. No whiskey. No healthy options in snack bar."

Pros: "All went as scheduled"
Cons: "They lost one of my bags at the Moscow connection."

Cons: "I didn’t fly because i try to cancel my ticket but vayama give me hard time. They sad we canceled your ticket but they didn’t after that i try to get new date, they sad you lost your ticket. I newer ever booking kayak and vayama again. Thank you for i lost $700"

Pros: "!"

Pros: "No"
Cons: "Passengers were left for international transit"

Cons: "My trip was delay more than two hours"

Cons: "No wifi even thought it says there is"

Cons: "Deleys"

Cons: "No real order to boarding."

Cons: "There was a delay"

Cons: "No organization to board. Long lines, people pushing and cutting."

Pros: "awesome - planes, staff, food, all great - smooth, courteous and friendly. The best airline!"

Pros: "המושבים שהוזמנו היו נחמדים. היתה טיסה נעימה"
Cons: "הטיסה יצאה באיחור. חזרנו בלי המזוודה שנאבדה עוד בהלוך!!! מה איתה, ואיפה הפיצויים על הרכש המיותר ועגמת הנפש?"

Pros: "Very friendly and helpful staff"

Cons: "Did not switch the lights for a long time after ate."

Cons: "Aeroflot lost 3!!!!!! pieces of our luggage. Still cannot locate one of the pieces. Ridiculous!"

Pros: "Очень вежливый и заботливый персонал, отличное обслуживание, профессионализм летчиков ( мягкая посадка и надежность в полете), прекрасное меню и организация питания в целом, чистота в салоне и туалете, обеспеченность всем необходимым в полете, возможность просмотра фильмов в полете. Класс самолета Боинг 777 нравится. В целом очень хорошее впечатление от полета, гораздо лучше, чем от полета на Дельта и Юнайтед в США."
Cons: "Неточность в исполнении расписания ( скорее всего не зависит от аэрофлота). небольшой выбор фильмов для просмотра."

Pros: "the aircraft"
Cons: "almost no english anouncements"

Pros: "Frendly personal!!"
Cons: "no comments"

Pros: "Excellent"

Pros: "Good movies on board."
Cons: "Boarding was late, take off was late, I almost missed next fligt, my luggage arrived to my final destination only day later"

Cons: "Line for check-in was extremely long at JFK (New York) which it seems caused boarding to be late. It's good that I had time to catch my connection in Moscow."

Cons: "They didn't ship my baggage. And I had to wait for it for a couple of days. They airplane landed very fast and I it caused a headache."

Pros: "everything was perfect"

Cons: "DELAY FOR 1.5 HOUR IN jfk"

Pros: "Exselent servis !!thank you !!"

Pros: "Boarding took extra 1.5 hours"

Cons: "The bread... my GOD, who can eat this??"

Pros: "Comfortable and well served if they believe you're foreigner."
Cons: "Employees of Aeroflot in Moscow were very rude and unprofessional toward their customers. I happened to know Russian and was trying to communicate through it. Big mistake."

Cons: "There was no fish on the menue, and I don't eat meat or chicken. Other then that it was great!"

Pros: "Plane was newer and the cabin crew were courteous."
Cons: "Gate people suck. I can’t even describe how rude and useless they were. There was a lot of them and none of them would have been better. I also was almost bitten by a large pit bull while waiting to board the plane."

Cons: "everything"

Pros: "Very good crew."
Cons: "I can’t believe you installed 1980’s style business class seats in a new Boeing 787!"

Pros: "Boarding fast and easy"
Cons: "Legroom and better cooling, it was too hot, and I did not find the possibility to underline"

Cons: "No comments"

Pros: "Seat was very uncomfortable, crew was very busy and unprofessional, had to ask for a cup of tea 5 times never had it. Will never ever use LOT again."

Pros: "Nice crew and smooth landing"
Cons: "The flight was delayed"

Cons: "Toilets was’t in service for flight from Warsaw to Lviv"

Pros: "Nothing, 45 minutes delay my bag never came on time barely made it to the flight"

Pros: "I WILL NEVER use LOT!"
Cons: "The crew is very lazy and slow. Boarding was a mess. These guys could barely speak and understand simple English (poor background) though it's an international flight.The food was also terrible. My luggage was lost and in 1 week was found all smashed and crashed and dirty. I WILL NEVER use LOT!"

Cons: "No vegan meal, although specified at booking, broken entertainment center, lost luggage."

Pros: "Comparing to other flight experiences, both the crew and the seat were excellent"
Cons: "There was no entertainment at all. Considering that it is a daytime flight LOT might consider investing in some entertainment"

Pros: "Crew and staff were amazingly friendly. The seats were comfortable."
Cons: "The flight from Newark to Warsaw was delayed by over an hour."

Cons: "flight was delayed 4 hours"

Pros: "New gate number already established on the live update screen while printed still with old (three flights in three weeks - same airport/airline ad same story). Crew misinforms about the gare number too. Very confusing for the 75-year-old. Luggage lost, entertainment poor, plane late"
Cons: "people were nice, other than that logistics poor so work o every aspect"

Cons: "Arranging the connection flight to wait for us, we were only few min late"

Cons: "Less people on the plane"

Pros: "Complimentary upgrade to business class - wonderful!"
Cons: "Delightful service and food."

Pros: "The crew was very nice, very helpful and very pleasant."
Cons: "Economy seat sucks on a 8 plus hours flight. Especaially over night."

Pros: "The crew was as if it didn’t exist and the seat was anything but comfortable."
Cons: "The seats could have some cushioning, they could have offered some water to passengers, they could have kept the boarding gates the same to save confusion and they could have honoured my choice of seating...what’s the point of giving me a choice when they are going to seat me wherever they please?"

Pros: "Hello, The plane was one hour late because the plane engine has some problem. Thats what the Crew said . This is crazy and scary to fly that airline. And no friendly Crew at all"
Cons: "everything . first they have to learn English"

Cons: "food"

Cons: "Service"

Pros: "Crew and food"

Cons: "Flight was delayed"

Cons: "Every time Lot plane delayed!!!"

Pros: "It was a short, quick, pleasant trip."

Pros: "Flight was fine, and on-board crew was polite and helpful."
Cons: "Both the check-in AND gate agents seemed to ignore that you are allowed one personal item (e.g. purse) and one small rolling suitcase (sized and weighed as per LOT requirements) and tried to insist that we check in our small suitcases (for free). In the end, they did relent, but I was surprised at this. There was a small but decent variety of snacks for this 4+ hour flight."

Pros: "The plain was delayed more than three hours"

Pros: "Good service good food ever think in the time"

Cons: "Cramped seating! I was hoping a European airline in a 787 "Dreamliner would be more spacious, no such luck."

Pros: "Good price."

Pros: "The crew was pleasant"
Cons: "there was a lack of communication from the very beginning about the flight delay and then the automatic rebooking of my connecting flights to Kraków. Lot didn’t send out delay messages and I wasn’t informed at the airport either when I checked in."

Pros: "Flight was empty so there was extra room"
Cons: "Entertainment on my seat wasn’t working"

Pros: "Staff was great and responsive"

Cons: "The seats were very uncomfortable"

Cons: "2 hour delay and no baggage when I arrived. LOT has some serious problems!"

Pros: "the crew was great and nice. it was a really long flight and the captain explained the route clearly."

Pros: "Courteous crew. Nice and new airplane. Accuracy in all flights"
Cons: "Entertainment wasn’t exciting"

Cons: "You canceled my flight and I spend 200 $ in Warsaw overnight"

Pros: "The legs room"
Cons: "The food was bad"

Cons: "Narrow seats, no variety of food only chicken"

Cons: "Plane never came from Warsaw and flight had to be cancelled. Apparently thee pilot was ill"

Pros: "Apart from food everything is fine I guess. But personally I won't prefer LOT polish Airlines for the next time."
Cons: "The food was worse and what they give in plane to eat that was most worst thing on LOT polish airlines.plus Blanket is very small it's not like other airlines. I would not recommend not recommend. Plus my flight was cancelled at the airport ( Amsterdam) and had to wait in que for 5.5hours to rebook that was horrible experience"

Cons: "Flight was delayed for 1 hour"

Pros: "Overall, cabin is nice and crew was very attentive."
Cons: "Seat in full flat bed position was not as comfortable as one would hope. Boarding process could be improved. SAS lounge was superior."

Pros: "Nice and soft landing."
Cons: "At check in they refused to a small hand bag claiming that only one suitcase per passenger is allowed. The seats are not reclining."

Pros: "Comfort of plane"
Cons: "Delay for no reason and extra 4 hour layover in warsaw"

Pros: "Smooth plain driving"
Cons: "Diner meat to spicy, poor breakfast meal,"

Cons: "Please note that Economy class requires separate luggage fee (70 EUR in airport) even if customer service confirmed by phone that your class includes it."

Read more about Emirates
COVID-19 information

Safety measures for airlines flying to Nur-Sultan

Airlines flying to Nur-Sultan have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights to Nur-Sultan

Mandatory masks

Masks required on board, masks provided on flights to Nur-Sultan

Social distancing seating

Middle seats unavailable to book on flights to Nur-Sultan

Pre-flight testing

Testing for antibodies, testing for symptoms for flights to Nur-Sultan

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Recent round-trip flight deals

11/2
Tue
1 stop
LOT
23h 10m
EWR - NQZ
11/25
Thu
1 stop
LOT
17h 40m
NQZ - EWR
6/5
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1 stop
LOT
23h 30m
JFK - NQZ
6/21
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LOT
17h 05m
NQZ - JFK
6/12
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1 stop
LOT
23h 30m
JFK - NQZ
6/21
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1 stop
LOT
17h 05m
NQZ - JFK
6/5
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1 stop
LOT
23h 30m
JFK - NQZ
7/5
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LOT
17h 05m
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6/19
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LOT
23h 30m
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6/21
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LOT
17h 05m
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8/21
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1 stop
LOT
19h 20m
LAX - NQZ
9/6
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LOT
36h 45m
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8/24
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19h 20m
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9/6
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36h 45m
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11/1
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11/21
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11/1
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11/26
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7/4
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19h 15m
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41h 20m
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19h 15m
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66h 55m
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Lufthansa
26h 00m
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11/3
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Lufthansa
66h 55m
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11/24
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Lufthansa
45h 31m
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10/31
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Emirates
42h 20m
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11/25
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2 stops
Emirates
27h 05m
NQZ - EWR
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6/19
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3 stops
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50h 30m
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48h 50m
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6/7
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48h 45m
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43h 20m
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42h 00m
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43h 20m
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6/9
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20h 30m
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6/11
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3 stops
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46h 55m
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6/13
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3 stops
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44h 30m
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7/10
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3 stops
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23h 45m
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6/13
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2 stops
Major Airline
26h 45m
EWR - NQZ
6/2
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1 stop
Aeroflot
23h 15m
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6/18
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2 stops
Major Airline
25h 35m
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6/18
Fri
1 stop
Aeroflot
24h 45m
LAX - NQZ
6/2
Wed
1 stop
Turkish Airlines
16h 25m
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6/19
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LOT
19h 20m
LAX - NQZ
7/6
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1 stop
LOT
22h 50m
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6/16
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1 stop
Turkish Airlines
16h 25m
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6/18
Fri
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19h 00m
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6/14
Mon
2 stops
Emirates
42h 25m
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6/30
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