ibis Astana

The breakfast at ibis Astana is good, with a variety of options including eggs, omelette, vegetables, fruits, and yogurt. However, some guests have mentioned that the breakfast could be improved with more diverse bread options.

Yes, the staff at ibis Astana is known for being very friendly and helpful. Guests have highlighted the professionalism and exceptional service provided by the staff, particularly in addressing questions and offering assistance with various matters.

ibis Astana offers a variety of amenities including a restaurant, bar/lounge, shuttle service, and bicycle rental. Additionally, the hotel provides daily housekeeping, hand sanitizer in guest accommodation, and enhanced cleaning for the safety and comfort of guests.

The rooms at ibis Astana are generally clean and comfortable, providing a good environment for a restful stay. However, some guests have mentioned the need for room renovations and improvements in amenities such as air conditioning and bathroom facilities.

The high season at ibis Astana is in October, offering a great opportunity to experience the hotel's good location, friendly staff, and delicious restaurant food. However, it's important to note that the hotel may experience increased demand during this period.

Several guests recommended choosing a room with a city or landmark view for a more enjoyable stay.

Some guests mentioned that the provided toiletries were not up to standard, so bringing your own might be a good idea.

A few guests reported issues with the air conditioning, so it's advisable to ensure it's functioning properly upon arrival.

The hotel's proximity to attractions like the Palace of Peace and Reconciliation and the Bayterek Tower makes it convenient for sightseeing.

Some guests noted that room cleaning was on request, so if you prefer daily cleaning, it's best to communicate this with the staff.

Guests recommended confirming the availability of amenities like kettles and refrigerators, as some rooms were reportedly lacking these.

A few guests mentioned that the rooms were quiet, while others noted issues with noise, so it may be beneficial to request a quiet room location.

Some guests suggested bringing earplugs, as the soundproofing in the rooms was not always sufficient to block out external noise.

Several guests mentioned that the hotel would benefit from renovations, so it's worth inquiring about the latest updates to the rooms.

While some guests found the Wi-Fi to work well, others experienced connectivity issues, so it's advisable to verify the Wi-Fi reliability upon check-in.