Diplomat Hotel by AG Hotels Group
Photos of Diplomat Hotel by AG Hotels Group
Overview
Amenities at Diplomat Hotel by AG Hotels Group
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Business center
General
- Window
- Family rooms
- Fireplace
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Landmark view
- Lockers
- Telephone
- Carpeted
- Tile/marble floor
- City view
- Storage available
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
Bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
- Walk-in shower
Dining
- Electric kettle
- Minibar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Dining area
- Dining table
Accessibility and suitability
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
Pool and spa
- Spa and wellness center
- Massage
- Hot tub
- Indoor pool
- Sauna
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Family friendly
- Babysitting or child care
- Cribs available
Outdoor
- Terrace/Patio
Things to do
- Pool table
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Diplomat Hotel by AG Hotels Group
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How are the beds at Diplomat Hotel & Business Center?
Some guests have mentioned that the mattress is uncomfortable and stiff.
Is parking available at Diplomat Hotel & Business Center?
Yes, the hotel offers free parking for guests.
What can I expect from the food quality at Diplomat Hotel & Business Center?
Guests have praised the good breakfast and excellent service, but some have mentioned unfresh pastries and greasy eggs.
How is the cleanliness at Diplomat Hotel & Business Center?
While some guests have mentioned poorly cleaned rooms with dust and dirt, others have described it as a clean place with friendly staff.
What is the best time to visit Diplomat Hotel & Business Center?
The high season is in October, offering an excellent time to experience the hotel's great location and view from the window.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests praised the great location and views from the rooms, especially those facing the landmark Bayterek Tower.
Consider Visiting in October
The high season for the hotel is in October, which could be a good time to experience the best the hotel has to offer.
Explore Nearby Attractions
The hotel's proximity to Kazakhstan Ministry of Foreign Affairs, Bayterek Tower, and the Singing Fountain makes it convenient for sightseeing.
Request a Renovated Room
Some guests mentioned that the hotel needs renovation and that the rooms are old, so it may be beneficial to request a recently renovated room.
Be Mindful of Room Cleanliness
A few guests reported poorly cleaned rooms with dust and dirt, so it's advisable to check the room's cleanliness upon arrival.
Check Room Amenities
Some guests experienced issues with room amenities such as broken phones, missing toiletries, and uncomfortable mattresses, so it's recommended to ensure all amenities are in good condition.
Inquire About Spa and Wellness Services
The hotel offers spa and wellness facilities, but it's advisable to confirm if these are included for hotel guests or if there are additional charges.
Consider Language Barriers
While the staff is generally friendly and helpful, not all of them speak English fluently, so it may be helpful to have translation tools or apps handy.
Check for Air Conditioning
Some guests experienced issues with air conditioning, so it's advisable to inquire about the functionality of the air conditioning system in the room.
Be Aware of Deposit Policies
Some guests were surprised by the deposit required for the minibar, so it's recommended to inquire about any additional charges or deposits upon check-in.
Location
What's nearby
- Kazakhstan Ministry of Foreign Affairs67 yd
- Bayterek Tower370 yd
- Singing Fountain0.4 mi
- Korme Exhibition Complex0.4 mi
- Palace of Peace and Reconciliation1.6 mi
- Kazhimukan Munaitpasov Stadium2.3 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Diplomat Hotel by AG Hotels Group
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
October | June | $81 | $115 |
Cheapest month to stay with an average 28% drop in price. | Most expensive month to stay with an average 38% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Diplomat Hotel by AG Hotels Group
KAYAK's top tips for your stay at Diplomat Hotel by AG Hotels Group
FAQs when booking at Diplomat Hotel by AG Hotels Group
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.4 | 1.7 mi | Astana Nursultan Nazarbayev Intl | 7.4 mi |