Anilana Craigbank

The hotel offers express check-out, concierge service, room service, and a 24-hour front desk to ensure your needs are promptly attended to.

Guests have praised the polite and friendly service provided by the staff, with special mention of Dharshan for his exceptional hospitality.

The final 100m of the road to the hotel is a bit narrow and not paved, which may pose a challenge for low-sitting sports cars. However, the unique and beautiful location is worth the careful approach.

Guests found their Christmas stay memorable, with beautiful suites and cozy Christmas decorations creating a joyous and festive experience.

The hotel is conveniently located near attractions such as Nuwara Eliya Golf Club, Lake Gregory, Radella Cricket Grounds, and other natural wonders like Bomburu Ella and Hakgala Botanical Garden, offering a variety of experiences for guests to explore.

Some guests recommend asking to see all four rooms before making a selection, as each room has its own unique charm and features.

The hotel is located in a secluded area, and some guests had difficulty finding it. It's advisable to contact the hotel for detailed directions before arrival.

Guests appreciated the friendly and helpful staff, particularly mentioning Dharshan as being polite and accommodating.

While the hotel offers complimentary breakfast, there are limited dining options on-site, and no dinner is available. Guests may want to plan for meals in advance or explore nearby dining establishments.

The hotel's classic decor and 180-year-old house provide a unique and memorable experience, especially for those seeking something different from typical modern hotels.

As the area can get cold, guests recommend bringing their own drinks and possibly a portable fire for warmth, especially in the evenings.

The hotel is close to various attractions such as the Nuwara Eliya Golf Club, Lake Gregory, and several natural landmarks like waterfalls and botanical gardens, offering opportunities for exploration and sightseeing.

Some guests faced challenges with the hotel's contact information and signage. It's advisable to double-check contact details and possibly inform the hotel in advance of your arrival to ensure a smooth check-in process.

Guests driving to the hotel should be aware that the final 100m of the road leading to the hotel is narrow and unpaved, which may pose challenges for vehicles with low ground clearance.

While the rooms were praised for their beauty and charm, some guests noted issues with dampness and chilliness. Guests may want to inquire about room heating options or bring additional layers for comfort.