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Staff were curteous and helpful. The setting of the hotel was beautiful. The kitchen closed at 10pm and the waitress had not made us aware of this until we ordered dessert and were told we were too late. There were no tea making facilities in the room.
Excellant facilities staff helpful. English menue available None
relaxing, very little traffic,food and services were all fantastic, and the staff were all very helpful. the only thing that was not to my pleasing was the carpet on the floors, I found them in halls to be dirty and smelling.
Great location. Staff very helpful despite language limitations (mine and theirs). Lots to do at the hotel and great surroundings.
all the facilities
Very nice hotel, located in a beautiful, small German Village with an old castle overlooking the village. Exceptional pool and spa facilities and a very good breakfast buffet included in the room rate. Free on site parking. Great location for a wide variety of walks and cycle rides.
The staff and food were excellent and the hotel was very comfortable.
Loved the spa facility, and the good variety of choice of treatment. The meals were excellent. The room and bathroom were very clean. There was even a kettle in the room with different teas. It was very quiet, so we got some well needed rest. There should at least be a fan provided in the rooms for the summer. It got very hot in the middle of the night, even with the window open.
Friendly staff, good indoor swimming pool and table tennis centre. Restaurant and 10 pin bowling offered great value for money. Well deserved its 4 star rating.
Very comfortable bed, nice clean rooms, I was a single but they gave me a double because it was slow. Very pleasant staff although no English, but, my German yes, please and thank you were enough for the one night. Decent typical breakfast, good coffee. 50 Euro inc. breakfast and parking, you can't really beat that. No air con, it was a bit warm although the windows do open all the way and if there is a breeze it will be fine.
Cleanliness and staff were very friendly
Only about 5 mins drive from the a3 so good for overnight stay. It was not obvious from the website info that this was not a hotel but really a bed & breakfast. We had to find another location for the evening meal.
Nice hotel with fair price Breakfast too expensive (15 EUR per person)
Cleanliness and big quiet room. Very good breakfast. We discovered with pleasure the center of the old Limburg and the multiple italians restaurants!
availability of a smoking room, quiet and comfortable room Wrong telephone number provided, it was impossible to call the hotel. Name of the hotel on the building was not Arcadia, but Tulip, there was no explanation, I circled the area three times before somebody told me it is the right place. If not for the geographic coordinates used in sat-nav, I would never find the hotel.
Convenient to town centre Poor value for money. Bar area uncomfortable Lift out of service Breakfast choice limited and expensive.
Beautiful historic City
Staff were very helpful
Close to the old town of Limburg. Free parking. The price of the breakfast is excessive.
Ease of finding & parking: close to town.
convenietly placed for the old town, with a good range of restaurants Lack of restaurant facilaties
Friendly hotel ideal for families very close to the centre.
Am a regular visitor to the hotel, 1st discovered it several years ago and I keep going back as I have never had a bad experience with it. As always on this visit my room was clean, spacious and comfortable. Staff were as always polite and friendly and the inclusive buffet breakfast got me my days off to a good and tasty start.
Cleanliness, cancelation poclicy, and helpful staff. Wireless Internet is not available freely, and it is far from any avaiable restaurant.
The area for dining in the hotel was extremely noisy with loud singing and general noise which at times was rather intimidating. The staff made no real effort to keep the noise in check.
Convenience of hotel location, standard of facicities and friendliness and politeness of the hotal staff
Very friendly staff; good value for money hotel. -
Very nice location, nice room Restaurant is only self service
Excellent architecure new and old, good dining, excellent spa. You get a lot of exercise walking up and down the mountain from your bedroom to the facilities, which might actually be a good thing. Not for the infirm or the elderly really.
We like the room, the breakfast and the spa facilities. They were excellent. Everything was in the separate buildings. To go to the swimming pool, you have to walk up to the hill where is located and walk back again after being in the sauna. Also, you should be prepared to be in the mixed sauna with out your swimming suite.Another point that it is more or less for business people not for families.
Good conference style hotel. Excellent standard of cleanliness and helpful friendly staff. It is distributed across a hill, so be careful if you're mobility impaired.
outeous staff, a workouroom and the rooms were very clean. They also found English speaking personnel when neede. Good breakfast and dinner also! No
Very nice hotel located on a hill in a castle. Modern rooms, free dinner in the cafe. Room was in a building at the bottom of the hill in the basement, hostel type of atmosphere, had to go up the hill to the reception. Only suitable for visitors with cars.
Spa and pool were a big hit with us - excellent value for money from that perspective. Rooms modern, well appointed and extremely clean. Location of hotel for wandering into town in evening was an unexpected bonus. Easy access from major highway nearby. Breakfast was very good. Excellent on site (covered) parking. Although advertised as a 4 star, the hotel is very business oriented, not really a place for rest and relaxation with a family. Evening meals are in a cafeteria - not a 4 star restaraunt as we expected. Some difficulty understanding the staff and getting directions to the on-site spa/pool complex - not a major issue but an indicator. Major construction underway on site for next 6 months - not mentioned and detracted a little.
Very clean and friendly, excellent food and facilities
modern, no frills and clean hotel
Convenience of location when travelling on A3 in mid Germany. Rooms are excellently appointed and Room Rate includes buffet style dinner.
Old fashioned spa-hotel, very atmospheric. Good spa and sauna facilities. Bathroom had a stale smell; needed airing.
We loved the Spa and Welness. Room was very nice and breakfast excellent. A place to relax. Nice view also from the room.
upgrade me to a better room as the original room was not ready the spa should also be opening in the morning
Staff and Breakfast. This is an old resort slowly coming to an end. Terrible furniture, worst sheets. One room smelled, another extremely dark (had to upgrade it). Bathrooms were fine. Only for older people interested in hot spring.
Excellent breakfasts, good location Parking was a problem, particularly for my disabled wife
We loved our stay at Häckers Kurhotel. The hotel is placed in Bad ems a really small town, and it felt like you were seperated from the rest of the world. Time stod still. The hotel itself was wonderful, the staff was really really serviceminded and the breakfast was excellent...So if you are looking for a hotel and surroundings to completely relax in- this is the place..
The pool and the Sauna Landschaft - the beautiful setting of the hotel. We loved the Sauna Landschaft, but it was closed one day, and we find it strange that nakedness should be compullsory (seems a very strange German wish for strict rules) - anyway neither we nor several others stripped our swimsuits!. We came mainly for the Offenbach Festival Concert, but we thought it strange that the restaurant doesnt adapt to the times of the concerts: no way to have dinner at the hotel before or after concert. An improvement would also be to have easy access to Internet even without bringing a laptop. But we had a lovely time! Karl Johan Danell
very good hotel very good foodgood
Friendly staff, good food, good value for money Not bad as such, clearly refurbishment is underway - but my room had dated look
one of the best spa hotels I ever visited
Everything is excellent...I would recommend this hotel to everybody who likes thermal spa facilities.
This hotel is only 16 months old, and is wonderful. The rooms are the most modern and comfortable for a business traveler in Europe that I have ever stayed in over the past 10 yrs. In addition, it was an incredible bargain....and the Oktoberfest menu at the Bauhaus was delicious!
Good hotel, staff is Ok. Room is good and clean. Location:(( Breakfast in other building:(
Hotel is good, room is big and clean. Breakfast is OK. Distance to restaurant 200 meters, 3 days WiFi is not working. First day hot water in bathroom, only after 5 oclock:(
The hotel was very new, modern in design, and the staff really helpful and friendly. The swimming pool was beautiful also
Very modern, cosy and friendly as its name suggests! There are still some touches to be added, a bit incomplete
Friendly reception, fun Brauhaus restaurant, excellent breakfast - I would happily revisit Strange "wet room" bathroom. Floor slopes away from drain.....
A nice and quiet place. Friendly atmosphere. Very good breakfast. Nice suroundings. Definitely recommended for those who want to stay away from a noisy city. A traffic sign "traffic forbidden" at the beginning of the access road to the hotel makes a sort of confusion, especially at night when it is hard to find somebody to ask the way.
Breakfast was good, although we had to pay extra and it was in another building.Water for tea not boiled properly. Even though we arrived after 17.00, our room was not ready. Hastily made up so some cleaning was a bit cursory. Overhanging bushes in reception parking need trimming as they restrict parking access. No key for room safe - staff said the previous owners had taken all the safe keys!
The location of the hotel in the center of Limburg is perfect for my purposes. Very friendly and competent personnel. Even the standard rooms are well equipped and of decent size. If you're still hungry after having left the breakfast buffet, it's your own fault. You just have to have dinner at the Restaurant de Orusse at least once during your stay - excellent cuisine. Does the above really sound like there was anything I didn't like? :-)
Great central location and helpful staff.
The hotel was in a great location, the staff was nice,room was very comfortable; best part was the shower was separate from the toilet. Extra sinks made it nice also! Definitely recomend.
Excellent location. Room decor eccentric but interesting. Staff friendly and helpful After I received confirmation of the reservation from active hotels the hotel sent me an e-mail saying my booking had crossed with a bobking they had made with a large party. They did however manage to find a room the next day and I was able to take up my original plan. I do not know whether this was the fault of you or the hotel but this kind of problem should not happen.
Location within pedestrian area of Limburg
The staff is very helpful and kind, the apartments are clean and comfortable
Excellent price for value, breakfast in your room is just great!
Nice quiet location (after the owner's son had finished his short drum practice in the basement!), right by the river as you'd expect from the name
loved the bier garten next door and the friendly staff and the local people reception was dated and gave the wrong impression of the clean large bedrooms
The stay was nice, the hotel team is frendly, the location is in a beautiful,the room is nice and clean No
In a great location being on the edge of the old town and next to the river. The room was basic but functional and therefore adequate. The owner who was there at check in was very welcoming and helpful but the staff in the morning (especially in the breakfast room) were surly and quite unfriendly. Would have been nice to have the opportunity to have breakfast on the terrace. Dirty and stained bedroom carpet, it's the reason that we only gave the hotel a 'fair' rating for cleanliness.
The location is excellent for the town and the Lahn. Good restaurants nearby as well as an excellent restraurant in house. Would recommend it.
location nice. Would be nice to have Wireless internet
Spacious room, great location, excellent breakfast.
Nice location, clean, friendly, good food
Not far from town centre - walking distance. Receptionist was helpful. Only lightweight drapes at window, could have done with proper curtains. Pillows needed more of.
cheap internet invoice not ready on depard. It was not clear to me that I had to pay there and that the booking.com credit card info is not billed (I hope)
Quality is good. Well prepared breakfast. Very friendly staff and well-done hospitality
nice rooms, good breakfast terribly cold in the room, and the heater was chutted down at 19.00 till morning
It is in a clean and quiet town located only 18 minutes by train from Koblenz Station. Because it is a little further out from major tourist attractions, I found my hotel room to be very spacious, well-equipped for the price with free Wi-Fi and the quietest of all the hotel rooms that I stayed in during my trip. The restaurant at the hotel also served pretty decent food for dinner and the waitresses can speak a bit of English. If you want to visit Cochem, Koblenz (or Bonn / Cologne if you have a Eurorail pass), then this is a good hotel to stay in as a base for your day trips: quiet, well-equipped, clean, and well-priced. Nothing bad about the hotel, but make sure you check your train schedule as to when you catch your trains. Sometimes, there can be as few as just one train every hour or so.
the food was very good, choice of wines was perfect, and the cook/owner was very attentive. the staircase to the rooms upstairs is a bit difficult for older people who carry luggage. maybe the hotel can assist older people carry their luggage upstairs. one small problem with the breakfast buffet where guests can make fresh orange juice themselves with a squeezing machine: the idea is nice, but in practice it does not work very well to squeeze the oranges. It takes a long time and it is easy to hurt your hands.
Pleasant staff. Good bar. As the room was at the back of hotel and facing a cliff, it was quite dark.
Central riverside location in a quiet attractive town, and a very good evening meal in the pavement terrace restaurant.
Didnt like being charged 25 euros for putting some sheets onto a sofa. Should have been advised the cost in advance. Didnt like being told we couldnt use the free parking opposite and being told to use the paid parking some distance away so they could make some more money.
it was clean and nice the cleaning staff was knocking on the doore before 9 oclock
swimmingpool and sauna complementary, longer breakfast hours (till 10:30)
We got the apartmentroom in the other house and it was big and good. Many steps. Good breakfast. Free parking If you need an elivator you must get a room in the mainbuilding.
Restaurant and service very good Small room
The pool Not a good holiday destination
The staff is top! The restaurant is also very good. Great value for money. none
The breakfast was amazing and so too were the staff! I can't say enough good things about this place. It was perfect for anyone looking to get away from a busy work life. There is ample parking and great roads for the less adverterous. We went on foot from the train station which is possible but its an uphill walk for 40 mins. The rooms are cosy and the view into the valley is superb. I would definitely stay here again.
it's a very quiet place, with a very nice viewpoint on the valley. the food was excellent. gorgeous breakfast on the terrace The deco was dated and the pictures of the rooms on the site didn't reflect the reality
Staff really friendly. Staff really friendly. Beautiful scenery. No lift, rooms all on the 1st floor, not suitable for handicapped.
Great location, great views, extremely quiet and restful. Food and wine were excellent, service and friendliness were wonderful. We speak very little German but the staff were very helpful.
A very nice privately owned hotel in a picturesque place on a hill with a view on Bad Ems town. The restaurant is very good. The staff is very amiable. The place is quiet, excellent for having a rest and a good sleep. The hotel is isolated from the town on a high hill, and it is possible to get there only by car. But that was not a real problem for us however.
Very friendly staff and good location for travelling Shame they do not have a full restaurant service and also the room key devices are terrible - please bring back swipe or traditional keys.
Price Location (within 2 minutes from A3) Room (good size, modern, good shower) Friendly and helpful staff Location (industrial environment), but if you just need a hotel to sleep and continue your journey (like me), that should be no problem
Attractive 3 story buiding in quiet part of town within easy driving distance to old town. We were the only English speaking guests.
Hotel was modern and comfortable - reasonably priced. There is a nice "Winter Garten" area. The hotel and surroundings were very neat - and the environment was quite calm. Dinner was not available at the hotel (at least the night when we were there) - just drinks and frozen pizzas. It didn't really matter in the end - we went into the city and had one of the best Thai meals ever :-)
Clean, freindly staff, comfortable rooms, quiet Frozen pizzas not fresh sold in restaurant
We only stayed for one day/night but enjoyed our stay. The hotel has no restaurant but is only a 15 - 20 minute walk from the beautiful city center where there is an abundance of restaurants, cafes and bars.
Clean rooms, although they had a strong odor of cleaning solution. You pretty much have to drive to the downtown area. The rooms also smelled like cleaning solution.
stop over on way to hungary location and standard good for purpose
The bill was paid before our arrival by credit card, but we liked to pay by cash. Then we had no possibility of choice.
this is a very basic, but comfortable and clean hotel. Good for a short visit