Alma de Ojochal

I locked the keys in our car on arrival and Russel took care of calling the car rental agency to resolve the issue, then dropped us off at a great locale soda for lunch, came back to pick us up and even covered out vehicle to keep the sun out while we were gone. Afternoons at the pool were enjoyed with freshly made drinks delivered poolside while staff managed to never be intrusive. The room was immaculate and the views to die for! Staff was helpful finding attractions in the area that fit our style and budget, including directions and making dinner reservations for us. Even though it is located on top of huge hill over town and the road was gravel and rough, it was only 1 km off the highway and easy to locate. I would definitely recommend this hotel to anyone visiting the area! Thank you so much for wonderful stay!

Pros: The staff was amazing; welcoming, helpful, accommodating, friendly, and respectful. I can't express how much they improved our visit to the area! Beautiful pool, room, and great breakfast!

Cons: Nothing at all.