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Designer did his job properly - hotel looks very modern and different form other typical italian hotels. Breakfast is good.
Very modern and nice rooms. Staff are very helpful and unforgettable friendly. Free Wi-fi working well. Hotel have a lot of park places. It was great experience and I recommend it to everyone.
The Hotel waz amazing. The design and the decoration it was great!
Very modern and stylish; helpful and attentive staff; the spa was lovely. Add on costs...spa was €20 and although it said that transport was available to and from airport, it was via taxi, which cost another €50 round trip, which adds onto the price of the stay.
Excellent value for money
The furnishings are artistic and tasteful. The staff is fantastic, helpful, outgoing -- I really can't praise them enough. One of the best hotel experiences I've had in years, and I travel very regularly. The restaurant was a bit overpriced, although quite good.
It is a new hotel, looks clean, food is good (not great but good), staff is friendly. I liked the fitness center, it's in good condition and has the basic equipment. Overall good experience but I think that price of 125 € was probably a bit higher than I pay at other similar or slightly better hotels.
friendly staff, comfortable rooms, good parking no chance to have dinner after 10pm
close to airport
Everything! Our family (8 people including two very young children) had to fly out of Malpensa Airport early morning. We arrived by bus to the airport from another city. Idea picked us up and brought us to the hotel and then in the morning returned us, free of charge, to airport for our return flight home. The food in the restaurant was great, the people who worked there were wonderful, the price couldn't be beat and the room accomodations were impeccable. Nothing!
Close to Milan Malpensa airport. Dinner ordered in the hotel restaurant was good. Free breakfast provided. Air conditioning didn't work in our room. The door didn't lock. WiFi was slow to the point of non-functioning. The hotel shuttle never picked us up from the airport.
Close to the airport. Good only for the connection flights. My room didn't seem adjusted for living: wet wall in the bedroom, strong smell of mould. The hairdryer didn't work.I Tryed to call the reception - the telephone didn't work either. Had to go myself with wet hair.The lady at the recep. Reacted strangely (as if it was absolutely normally). No excuses, of course. The maintanance guy brought me the new hairdryer at least. Quite poor breakfast. The shuttle to/from the ariport goes only within short periods in the early morning morning and late afternoon.
Free shuttle from and to the airport, very proximate to the airport location, friendly staff (which also speaks English), abundant breakfast, spacey rooms. No tea or coffee pot in the room, you have to call the reception to turn on the heating in the room
Excellent value and location. The place was clean, beds are super comfy, and the food was decent. The staff are very helpful and courteous. We will stay again when flying thru Milan.
Very good condition and modern building. Good location-close to the airport. Clean. Has all the amenities. Shampoos, soap, towels, TV, blow dryer. Friendly people. Air conditioning works good. Free shuttle to the airport and back. The shuttle driver was very helpful and friendly. Good breakfast in a large room with hot food and cakes and fresh fruit, coffee and tea. Friendly staff in the breakfast room. I would go again and stay longer.
Great location and fantastic Italian restaurant only 2 minutes away. I booked 2 triple rooms only to find out that the hotel only has double rooms. Paid extra for 2 triples. Not pleased at all.
Close to airport Showers didn't work. Not the best beds. Internet did not work
The whole hotel is very nice. Modern rooms and bathrooms. You can connect your smartphone or computer to the TV wireless for mirroring or with HDMI cable. WiFi is free. You can get drinks and snacks 24 hours in the lobby. Excellent staff. Excellent price for money. No breakfast included and no mini bar in room.
Location is fantastic for an overnight stay. Very professional and classy hotel. Great room. USB charging & plenty of plug points expensive cafe and bar.
Clean pleasant reception staff & food staff great price for the location important essentials available light breakfast included,,sufficient, limited selection cereals, danish rolls, coffee, tea, etc. no phone in the room, all was on the web, and when we finally found the message on the web, it said....'WE WOULD RATHER SPEAK TO YOU IN PERSON, SO THERE IS NO PHONE IN THE ROOM: Queen bed only, no king beds, ... asked for 2 twins, but not sure if 2 twins are available either no room service, food was packaged sandwiches/salads & 1 warm dish @ dinner next to the reception area.
Close to airport, new and clean, attractively decorated, staff is friendly, attractive cafe on ground level. Very limited food options, hotel has a cafe with expensive sandwiches on the ground floor but no restaurant, check in is a little confusing since cafe is not separated from main hotel.
Very friendly and helpful staff. Excellent customer service Close to Terminal 1. The bus connection between Terminal 1 and 2 is great. Clean hotel, functional, comfortable and just what a traveler needs. The price is right. I will stay there again. We only stayed one night. Arrived at 9 PM and checked out at 6:30 AM. Very helpful and friendly staff.
Clean, stylish, comfortable, with most amenities. Terrific value for an overnight stay. Food options were limited, so if you are looking for a full restaurant, it would disappoint. However, there are salads, sandwiches and so on.
Hotel was attractively decorated, front staff was very accommodating to our needs. Room was nice, clean and comfortable for two. Location was great directly across from terminal two with a shuttle going between terminal 1 & 2 every 5 minutes. We also took part in the buffet breakfast for 10 euros each. Which included unlimited milk, coffee, juice. Pastries, cold cereal, fruit, yogurt, and selected slices of cheeses and meats. Definitely would stay again if ever in the area. Cafe choices for food very limited and a little pricey, but convenience is expensive, choices consisted of cold sandwiches, premade" warm up meals and salads.
Friendly and efficient staff, location (across Terminal 2), quiet, facilities, food Rooms are a bit sparse. No cups for drinking in the room.
Clean, spacious room
Very clean room, good staff, and great food at the bar.
Convenience to airport and trains, quality of facility and rooms, staff very helpful
We had an early morning flight out of Milan. It was so convenient to stay at the Sheraton located right in the airport. We had a lovely dinner at the restaurant the night before and retired early. It was so easy to leave the hotel in the morning and walk right to our gate. No travel to the airport which gave us a bit of extra time in the morning. The room was clean and comfortable and we didn't hear a single plane all night.
Location to airport Cleanliness Comfort of room Quiet Courteous staff The bar had an unusually full line up of drinks. Layout can require extensive walking between lobby and room Restaurant food was marginal which made its premium prices seem unreasonable. The card key was unusual for us and awkward for controlling interior lighting, etc.
Rooms were clean and staff was friendly and helpful
Hotel is modern, good amount of English TV channels, if you can upgrade to get wifi and lounge do it! It is worth it! Location was great I literally walked only 5 minutes to depart in my flight. Train station is literally infornt of hotel. 20 min train to main city!!! ;) I did not like that you had to pay extra to use sauna and steam room
The location in Terminal 1 is superb! The cold tile floor in our room. The room & bathroom lighting. The bar area is uninviting and just blah.
Excellent restaurant, friendly staff, fast internet, clean and spacious rooms. Access to Airport, Railway station, and rental cars are the best. Room was rather noisy.
Nice soft bed ! (Isn't that what it's all about) Every 2 to 5 min a pressure pump would come on next door. I was at the end of a hallway, next to an electrical room.
Nice restaurant in the hotel. The waiter misinformed my wife regarding the cost of the antipasti buffet for which she was charged 12E (he indicated that it was no cost). He also brought me the wrong entree.
Location was great. They had a shuttle to airport too. Requested a non-smoking room. Was put in a smoking room.
Nice property close to the airport. Service orientated staff.
It was around a mile from the airport. The photos make it look much nicer than it is. It's location is in an area of some construction, but there is no good view. The area feels sketchy and is confirmed by the sign in the parking lot that tells you that you are parking at your own risk, and they have no surveillance. The exterior is pretty run down looking, however the lobby was rather nice.
The hotel is very quiet and serene.
The design of the hotel. the shower is not comfortable at all. the water is all over the floor and when we comlainted they told us that this is the way it is and we had to put more towels on the floor. the design and atmosphere of the restaurant of the hotel was really nice but they run out of food at the buffet.
the bedrooms were very good.had a good night sleep was a 4 star hotel with a 2 star restaurant.food was very bad.
Clean, friendly staff, cheap, nice facilities nothing i don't like, had better room and service here than in some of the so called 5 stars
It went beyond expecation, especially for an airport hotel.
Stayed overnight.Room was excellent,roomy well equipped and spotlessly clean.Quiet-no excessive aircraft noise.
The staff was very helpful...there was a shuttle between the hotel and the airport....the breakfast was wonderful... I did not like the outside appearance of the hotel.
The room was clean and confortable. the bed and pillows were much more comfortable than the ones in other hotels that we stayed at in italy. The hotel staff was extremely nice. Music from the courtyard was too loud. The music lasted way past 23:00 and we had to leave the hotel to make our flight at 7:00.
The free airport shuttle was very useful The colors in the room was drab. But as this is an airport hotel mostly for overnight stays, this may not be so important.
I have stayed several times at this hotel and find the staff to all be VERY friendly, helpful, and accommodating. Even the owner and his family are friendly to guests! The staff all speak good English and will help in any way. I will continue to stay there every time I fly through Milan.
Very affordable, clean, comfortable, and well-placed for flights out of MXP.
Responsive and helpful staff. Shuttle to and from Malpensa. Better than average continental breakfast. Small but adequate single room.
Hotel was clean and located close to the airport I had a difficult time with the hotel shuttle. From the hotel website and information I saw that the hotel had an airport shuttle which was one of the main reasons I chose the hotel. I arrived late and then found out that the shuttle does not make regular stops and instead you have to call to arrange the shuttle for pick up. As an international traveler I did not have access to a phone and had to get assistance from another hotel shuttle. It ended up taking about two and a half hours from the time I arrived to get the shuttle to pick me up.
Breakfast and the transportation service to the airport were the best. Super convenient and driver is super sweet! Somehow, there were a couple of maintaining workers coming in to my room, even though there was nothing wrong with it.
Close to airport. Promptness in everything. Shuttle to/from airport. Great bed, nice room, handy breakfast. Nothing to mention
Location was perfect for Malpensa airport travelers . Rooms were amazing in quality, cleanliness and bed size (bed way larger than king)
The staff were friendly and accommodation. Would prefer a softer bed. Not the best view
Excellent service, clean and modern. Good breakfast. Shuttle service to Airport is not where others are. It is 4€ and leaves from door 4 bus stop 4. No restaurant on site.
great for catching an early flight at Malpensa airport.... should have free internet everywhere, its a must in any hotel....
We wanted to be near the airport for an early flight. We were so pleased with Holiday Inn Express. The shuttle was very convenient, the room was super clean and comfortable.
Nice clean rooms, great breakfast! Airport shuttle bus stop w2as hard to find and not very well labled at the airport so we wandered around and could not find it. The reception desk staff at the adjacent Sheraton were very helpful and gave us directions to the shuttle stop all this taking about an extra hour at the airport.
Room was spacious, room wifi was good too -They charge RIDICULOUS 8 Euro from the hotel to the airport, a 900 meters drive !!! (just for comparison, the bus from the aiport to Milan city center is 12 Euros, a 60 KM route) - Only one option of restaurant near by (no restaurant at the hotel)... and guess what? All guests go there at dinner time, it get crowded, very, very slow service
Great location. Parking while you are travelling. No connection between frontdesk and airport information. Lack of help in finding out information about flights and delays.
Room was spacious, and having the shuttle was nice. Staff was friendly and helpful. Seems like it could be a good place if you had an early flight, but the shuttle might be an issue, making the airport Sheraton a better option. Shuttle did not run very often, once an hour when I needed it. The driver from the hotel to the airport was a bit rude. I had been in Europe for 5 months and had extra baggage. He only let me put one bag in the luggage compartment even though we were the last stop and more could fit. That meant I had to struggle getting my second checked bag, carry on, and personal item on to the bus and past other people sitting along the narrow aisle until I found a place to sit. Getting dinner was also inconvenient since it was not available at the hotel itself and meant walking to a small selection of local restaurants.
Clean and easy to get to from the airport. Limited food and no where to sit and eat it.
Friendliness of staff Too noisy room, especially regarding air conditioner
The hotel was nice and clean. However, the rooms are very small.It is not family oriented and no restaurant available. Their shuttle service starts at 5:45 AM, We had to take a taxy to the Malpensa airport or else we would have missed our flight.Also, we had issues with their shuttle service from the airport to the hotel. The van was too small and we could not fit. We had to wait another 35 minutes for the next one.
the staff was very helpful and understanding. beakfast was excellent. the location was hard to find
location to the airport. Also the availability (though limited) of getting some food when arrived late. the strange, runny eggs with chunks of hard boiled egg whites mixed in. Never seen anything like it in all my travels and years in the restaurant business. They were terrible. Otherwise the breakfast was fine.
The breakfast Dinner
Good place. Quiet. Very close to the highway. Good price. Possibility to park the car. No possibility to have donbner. Breakfast too late: ten minutes too late open. Nothing prepared.
I needed a hotel as a stop over for my trip to Greece, Not having to go into Milan was most beneficial as it saved me time.
Very good that a hotel shuttle bus can pick you up at the airport. The breakfast was also very good for being in Italy. It says nowhere on the page that you have to call the hotel for the shuttle bus to pick you up.
The staff were kind, helpful and welcoming. The shuttle was great and on time. The breakfast was excellent. This was an extraordinary value for the money. I would highly recommend this hotel. It was also clean and well appointed. A bit hard to find off the highway- we went on the wrong exit- recommend some additional info since the exit before is very close in name to the one for the hotel.
Very nice, big room and very quiet. We will be back at the end of June 2007.
great shuttle service,great wi fi in your room,good breakfast,proffesional stuff.It's veru good for short term staying.5 min to Malpensa Airport Nothing near.
Totally delighted with the high standard of the hotel Lack of own restaurant or at least some sort of food facilities
Shuttle service to and from the airport is excellent, always on time and drivers are courteous and helpful.
that there was a car available to take us from the hotel to a nearby restaurant - and to bring us back to the hotel.
Staff incredibly welcoming, polite and helpful - several went out of their way to help with a few light requests we had (such as printing out boarding passes that other hotels do not do). Rooms were also very clean and comfortable and great value for money. Also really easy and quick to get to and from Malpensa airport.
The personnel were helpful and the shuttle most efficient which was the main reason for selecting this hotel. It is not easily accessible and the restaurant recommended was so so.
Location and very helpful staff. We were flying out of Mlan early.
Shuttle to and from airport is convenient. Somewhat outdated rooms but sufficient for just spending the night between flights. Continental breakfast was not included in the room price.
Good location. Close to airport but quiet. The airport shuttle is fantastic. The driver saved us a lot of time and trouble by asking where we were going and then taking us directly to the shuttle but to the train station. There was a bit of an odor in the bathroom.
We had an extremely early flight, and the close proximity to the airport and the shuttle service provided by the hotel made it the perfect choice. The staff were friendly and helpful, the hotel clean, the shuttle service prompt and it added up to the perfect choice. We had to leave too early to take the breakfast so cannot comment on it. n/a
The convenience and efficiency of the hotel's shuttle service to and from airport. No
Very comfortable and cozy. There is a very friendly waitress in the dining room, and the shuttle service to and from the airport was excellent!
It being close to the airport, and having a shuttle Carpets in room were filthy. Pillows were so stiff and large you could not sleep properly. Restaurant is pretentious and silly.
it's nice, clean, reasonably modern, has reliable wifi, the staff is nice, and is close to the airport with a reliable shuttle. Breakfast could be better.
very efficient, excellent food, perectly located to catch an early Malpensa flight
Convenience to the airport, attentive staff, cleanliness, shuttle to airport. We were overall with everything about the hotel and would recommend it.
The staff was very friendly, competent and professional. The room was spotless. Wireless was wonderful to have after weeks without it. The shuttle was right on time. Absolutely flawless stay there.
We didn´t stay long, arrived late and continued our journey early, so it´s hard to say. Everything was fine for our purposes.
Staff excellent with a very warm welcome. We left early following morning and cleared the reception in 5 minutes and courtesy bus on time to airport.
The room was clean and comfortable, the staff corteous and efficient.
Confortable and ideal for the Legnano area. Staff was efficient and helpful.
Complimentary room upgrade. Dressing gowns, slippers etc., available. Excellent breakfast. None
connenction to the fair and to the city of Milan
The room was clean and comfortable. The staff was kind and helpful. The TV is a bit old fashion and there is not Pay TV.
The hotel was quiet. Carpet in room was not clean...Internet connection and to use was complicated, need to go to reception to get passworr etc. In advance information in web-site was advertised of good facilities.
Breakfast was excellent Location was fine for Malpensa airport but nothing else. Area had nothing nice about it, strip malls and highways
The room is clean and big. The site is too isolated and too far from Fiera Milano and Milano town. Hotel transportion too expensive and inconvenience. I have to wait for nearly 30 minutes to get the hotel arranged taxi.
Clean and efficient.
location was pretty good for the show - a little remote but this helped to avoid heavy traffic in Milan kitchen closed too early, bar food was limited
All what I can say about this hotel is that is just fantastic. I was treated like a King. I was given a suite with living room and bathroom with wirpool. Large TV screen and free packing space in the garage. Breackfast was awesome with a cook who prepared for me a fresh omelette. If we would like to find small downsizes is that the toilet was a bit noise during the night and there was some small traffic on the main road.
rooms and personal were great, we were satisfied
the staff was excellent and very helpful ,they did everything they could to make our stay comfortable,to lending us a converter,giving us a new blow dryer when ours didn't work,printing out directions for us for traveling to the center of milan,making us an early breakfast the day we were leaving before breakfast was even being served...they were just incredible and i was very impressed. i didn't like that the american breakfast was the same thing everyday,could have changed it up a bit...10 days straight of hard boiled eggs ,bacon and lil hot dogs was just too much..would have liked to see scrambled eggs,pancakes or french toast..something different
Garage to park the car included in the room fee as well as internet connection. Bathtuub available in the bathroom. Large room. In general I really enjoyed the hotel. Internet although free of charge worked quite slowly. Small and "old" (first generation flat screen) TV set in the room
Very good the Bar Service ... It's free!!!
Room was very big and clean, with modern decor. Good breakfast Staff not very helpful, was told the Kitchen was closed at 21:30, where as the room menu said room service was open until 23:00. Ended up snacking from the mini bar, which cost 5Eur for 25ml juice! Most people would use this hotel as a short stay over to/from Milan so I don't know why they seem not ready for people who arrive late in the evening.
Staff very helpful, food excellent.
The food is excellent, the rooms are very comfortable and spacious, Very friendly staff, I would definitely recommend this hotel only if you have a car. The location: far from Center of Milan
very quiet, never heard one airplane the staff- they all had terrible attitudes, not at all friendly
It is a gorgeous facility. The building itself is the star by a far stretch. Beautiful, very well kept grounds as well. Very close to the airport but didn't have a problem with noise at all. It is not close to anything besides the Malpensa airport. It was 40-50 euro round trip by car to the closest town to do anything. They do offer shuttle service to airport and you could catch a train or bus from there though. Great if you are staying one day and flying out but a little too far from anything for longer stays.
Access to the airport. Beautiful setting. Great food. No
The hotel is in a lovely, peaceful setting and very convenient to the airport. There are no restaurants close by.
Proximity to airport Malpensa ( 5 minutes by bus ) The property is getting old and may need some up-dating. There is a lot of new competition at the airport.
Location was superb for the aeroporto and to local cities. The food was eccellente. The grounds and hotel are "class". The room could use another pillow for the bedding. The staff, while efficient, are extremely "stiff" and unfriendly. This has always been the case every time I stay at the hotel. They clearly are not a happy team.
best was the convenient location to the airport, and the shuttle service that they provide. They accommodated me to upgrade to a larger room with bathtub, since the single room category does not offer it. I paid additional for it the atmosphere with the staff lacks warmth and friendliness
Location is the best in area, on site dinning ability and bar are also nice. We were the only guests checking out and still waited 20 minutes before leaving without any paperwork.
Close to airport , good resterant
Convenient Restaurant not so good.
It is very close to a shopping centre and tha military barracks that I went durıng my staying there. Everything were reasonable.
Comfort and staff attitude was great. I also liked the hygien. I would like the hotel broadcasts more international tv channels and some movie channels free of charge.
Nice hotel, but unless you are going specifically for golf, not much else around locally
booked for two only 1pers in their booking : they resolved the problem in the room we could not close the window (-2°) : they sesolved it in the evening there was no hot water they came but told me they couldn't do anything and I had to try again later, but also in the morning there was no hot water; I refused to pay the bill / the manager came and explained they had a technical problem and proposed with a lot of sorrys a reasanable discount /wich I accepted.This was allready the 15th time that I was in this hotel and I never had any problems so I'm sure this was really the low of murphy that played here. I can recommend this hotel to everyone, We just had bad luck!!!
Ideal for overnight stop in Milan, because located 2 min away from autostrada A4. Modern, excellent cost/benefit ratio.
Ultra modern and fresh decor. Large open lobby and bar. I fully appreicated staff speaking English.
best location to reach milan and malpensa airport poor breakfast
The room was confortable and nice. People who does not come by car may have transportation problem.
Great rooms for fair price. No minibar, Bar is only opened at evening, pay tv in the room was offline + not a single English speaking channel was availible in my room. No restaurant or roomservice. I would still recommend this hotel to anyone who is there just for the room.. you will not find such a high quality of rooms for price so low anywhere close to Milano.
My business partner and I travel a lot, so we see varying quality. We are starting a new business and are on a budget. We were so impressed with this hotel that we introduced ourselves to the manager and told him so. It is clean, crisp and light. The members of staff we encountered were friendly and helpful. The room designs are funky and clever (eg the swivelling desk!) and interesting. We would certainly stay here again and would be pleased to recommend it.
The room was very poor planned. The bathroom doors were teaching the bed. The service at the restaurant was very poor. We had to ask for everything separately, even if it is customary to bring oil or vinegar with the salad or parmiggiano wsith the minestrone.
no free internet in the rooms
Good breakfast, great location and kind staff. Fitness studio could use some free weights.
Close to the airport. Breakfast quantity good! Very good help from waiter at the breakfast buffet. Wifi good strength. Rooms not very clean but clean enough. The walls looked like someone spilled something. Shower leaked all over the floor. Bathroom no exhaust venting. Cappuccino from machine not so good.
The desk staff was ncompetent
Very good and fast reception,best value for money and good free of charge transportation from-too malpensa airport
It was wonderful
Great location, close to mxp. As for an airport hotel, the restaurant is decent. There is a 12€ charge per person for breakfast, so the low price may seem attractive but add that if you are planning to eat. Otherwise, clean, comfy and ok in general for a night before a flight stay.
The staff are extremely friendly and very helpful!
The rooms here are stylish and comfortable, while rather small. Dirty dishes and glasses were left in the cafe overnight.
Beds were fine, food decent and for a one night airport stay it was a good value. Did not realize how far it was from the airport - couldn't easily find that detail when booking online. Waited 40 mins at shuttle pick up location and had to call 3x to get pick up. Van driver was editing the contacts on his phone while he was driving and drove like a maniac.
An excellent staff being very helpful arranging everything needed for the stay.
Clean, fairly new hotel. Entertainment available: pool, fitness. Good internet connection for 1 eur/hour. Free parking. Location- about 30 km from Milan. We rented a car so for us location wasn't a problem. Don't try the restaurant- it's not that good and not cheap at all! Poor breakfast. They should improve!
Almost everything. Nice staff, good food. Lousy coffee one morning of the four nights I stayed there, but that's all. Only minor complaints: the restaurant not open on Sunday, and the lack of infrastructure close by. This is a great hotel to stay in, but you need a car or to like walking a lot