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The night guard wasn't very serious with handing out the keys of the room. It would be easy for strangers to use our keys... Not safe to leave your belongings in the room!
Silent, nice, small hotel N/A
The location was excellent and as described at bookings.com. The breakfast was delicious. The apricot croissant were fabulous.
A comfortable room at a good price. Good food in the dining room.The hotel is central with a good view of town and lake Some fittings in the bathroom needed repair, in particular the door. Unfortunately the central position means ltraffic noise at night
very relaxing phone in room did not work
View from room. Very helpful staff. Good breakfast. No air conditioning.
Fine a bit difficult to get first time - one way traffic
Location on the lake, very affordable and great quality prix fix menu in the in house restaurant.
Well priced room rates. Good hotel restaurant with 15 Euro 3 course menu. Train Station is Omegna 7 - 10 min walk from station Had a room overlooking the town square with the backdrop of the mountains.
Friendly Staff, Good food, excellent location right by side of lake, good views of lake and town from hotel room and restaurant. little noisy as haloween was on during stay.
the fantastic views, friendlyness and helpfulness of the staff and the food in the restaurant The hot drinks machine we had to use at breakfast I could not get a decent cup of coffee
Location, Facilities, room & food No
Very friendly staff, beautiful location overlooking the lake with views on the mountains. Need to book a lakeside room. Real Italien atmosphere. Staff speaks english, french and italien. Super hotel to relax without the children. Speedboot hire and watertaxi over the lake at the hotel. Super! No
Position,helpfulness of staff and restaurant
beautiful location! good breakfast dated rooms
this hotel had good reviews and it did not fail to deliver. The staff couldn't do enough for us, especially when we were delayed from the airport and arrived after midnight, the official closing time of reception. they not only stayed on until our arrival at 00.30 a.m. but offered to prepare us a supper of delicious hams, cheeses, bread and drinks for a midnight feast in our room. We insisted they added any cost to our bill but it was a life-saver. the hotel was ideally placed for access to the medieval town of Orta San Guillio, other towns on lake Orta and a half hour drive to Stresa on Lake Maggiore. Visitors would need a car as we did not see any public transport. We would certainly return here again!!
Staff very unwilling to give much site-seeing info. Our waiter in the restaurant was very rude. As a result of this, we chose to go elsewhere for dinner the 2nd evenign of our stay.
Nice position for a good breakfast on the nice balcony,the staff are very kind and the restaurant serve novell cusine, good and tasty, raccomended place!
The setting is idyllic and the hotel very comfortable and spacious. The food is quite exceptional and the staff are all multi-lingual and attentive. The area lends itself to sightseeing while being itself quiet and peaceful. We had some reservations about safety in the bath.
Check in, staff, near Lake Maggiore, parking Lack of vegetarian choice on menu, hotel in need of renovation, main area carpets and sun lounges very dirty, very small shower unit, no fridge in room which needed in high temperatures, breakfast was very poor for 4 star hotel, activities offered were far too expensive.
nice and comfortable swimming pool, wide garden, access to the lake. Everything very convenient. Lacks a little charm.
Staff, Parking Paid for upgrade but not told of two weddings being held directly under our room for the whole weekend. Shower unit in bathroom far too small to shower properly. No fridge in room to keep water cold. Menu was very poor and hardly any vegetarian choice, staff member was told off in front of us for booking another restaurant so we could eat. Breakfast extremely poor and very little choice. Pool and area especially sun beds were in a filthy state and starting to look rundown. Not given air-conditioning remote till three days into stay. Hotel starting to look shabby and run down with plaster coming of walls and dirty carpets. All very poor for a 4 star hotel and a huge disappointment to spend a birthday celebration.
good location on the Lake. Nice pool and the service was very good and friendly. Wished we had booked another couple of days.
Staying on Lake Orta is stunning. The Hotel is in an excellent location, close to Orta.
great view, friendly 24 hours reception
A great place to relax - nice view of Orta lake, clean swimming pool, 2 tennis courts. 3 minutes drive from Orta St. Julio - must see.
A lovely relaxing holiday.
The distance from toe town and there was no local taxi services
The view on the lake is fantastic. Restaurant is excellent none
Hotel situated next to nature trail, so nice for short walks through the forest. Close to Lago d'Orta. Great coffee from the bar. Hotel faced directly onto main road. Some decoration very "70s English hotel" so didn't go with the modern building or furniture - doilies under everything, plastic flowers, yellow floor-length table cloths, cloth bows on chair covers. Rooms very nice, but could do with some pictures or photos on walls as a bit sparse.
Friendly staff, clean room, free parking
The staff were friendly and the hotel was located in beautiful area, ideal for relaxing. No
Very friendly and helpful staff and clean, quiet, modern accommodation You needed a car!
everything exceeded our expectations .. the resturant offered v good food and service. hehe the shower holded did not work well ....room 212 but its a small thing.
The hotel staff were very welcoming and attentive to the needs of ourselves and our young son. The room was clean and bright with a good shower. Breakfast was quite good too. Just a lovely welcoming place. The babysitter was excellent! The restaurant attached to the hotel was mediocre in quality, overpriced and the staff there were somewhat surly and sloppy in attention to detail - not giving us the wine list at first, running out of bread, etc. It was bizarre - apparently they operate as separate entities. It is a shame - the restaurant lets down the excellent hotel.
Staff efficient and friendly. Food of a high standard. Advertised beach seemed to be non existent but possibly flooded due to the recent bad weather.
Nice 3* hotel in accessible location, nice large room with fantastic view (only spoiled by stupid electricity cable hung between two poles on the other side of the road..). The hotel is somewhat isolated, would be difficult to reach without a car. Very noisy road in front(admittedly mostly during daytime), mainly due to motorbikes with noisy pipes testing their rev limiters..(depite it being a 50 km/h limit!). Wedding reception in hotel caused parking problems and noise.. (til 0030 anyway..) - could have been handled better..
Friendly staff. Lake views. Free onsite parking. A busy road passes between the hotel and the lake so traffic can be noisy but OK with air conditioning on at night. Restaurant on site but need to drive to nearby villages for alternatives.
not very easy to find location; the front desk close at 23:00 - not 24 hrs
breakfast,location and quiet
Warm welcome, and the owner is an excellent chef! We found we could walk to the Lake on the path next to the church. Note, the hotel is at Pratolungo, 3km from lakeside. Take the turning opposite the garage in Pettanasco signposted to the station to find it. Parking free at hotel.
A gem, if you like small, family-run hotels providing an authentic Italian experience. Great food, basic but comfortable rooms, good hospitality. Limited view of lake. Car necessary.
very friendly staff, fair breakfast, good coffee, nice view from room, restaurant downstairs. very uphil, need of a car or something.
staff made efforts to make us feel welcome and comfortable, more substantial breakfast than in most Italian hotels
Nice, quiet, romantic, good breakfast
A nice budget hotel.
Restuarant was excellent
Staff were very friendly and helpful, location excellent Hotel decor is rather dated and in need of refurbishment.
The place was very pleasant: landscape, quiet, welcomme,