Pros (+) Kitchenette was clean. Bathroom was decent. No problem with plumbing.
Cons (-) Pillows could be better.
2 stars
Extended Stay America Suites - Orange County - Katella Ave
Photos of Extended Stay America Suites - Orange County - Katella Ave
Overview
Situated within walking distance of Anaheim Amtrak Train Station, Extended Stay America - Orange County - Katella Ave provides guests with a convenient base while in Orange. It features charming apartments with an en suite bathroom and a kitchenette.
The property offers a 24-hour reception and a wake-up service. Laundry facilities are also available.
Apartments at Extended Stay America - Orange County - Katella Ave are well-equipped and provide a flat-screen TV. They offer heating, a refrigerator and a coffee maker.
The property has easy access to Angel Stadium Of Anaheim. It is also within walking distance of Honda Center.
Latest deals for Extended Stay America Suites - Orange County - Katella Ave
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Extended Stay America Suites - Orange County - Katella Ave
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
Kitchen
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Microwave
- Dining area
- Kitchen
- Kitchenette
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Designated smoking area
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Shower
- Private bathroom
General
- Family rooms
- Telephone
- Carpeted
- Seating area
- Tile/marble floor
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
- TV
Laundry
- Laundry facilities
- Iron and ironing board
Parking and transportation
- Free parking
Bedroom
- Alarm clock
Workspace
- Desk
Dining
- Food can be delivered to guest accommodation
Services and conveniences
- 24hr front desk
Family friendly
- Complimentary breakfast
Reviews of Extended Stay America Suites - Orange County - Katella Ave
5.8
Fair
803 verified ratings
Wonderful
181
Very good
81
Good
91
Okay
74
Fair
99
Mediocre
60
Poor
217
Summary of reviews
Guests say
Guests appreciated the hotel's great location, especially its proximity to the Honda Center and local restaurants. However, many expressed dissatisfaction with the cleanliness of the rooms and the quality of service, citing issues such as unclean sheets, dirty floors, and unhelpful staff. Overall, while the location was a highlight, the hotel fell short in other important areas.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
6 out of 10
523 reviews
4.9 out of 10
119 reviews
7.4 out of 10
15 reviews
6.7 out of 10
4 reviews
All reviews
Pros (+) Location
Cons (-) STAY AWAY!! Had ants in my room and front desk wouldn't take care of it. Had to wait 25 minutes to check in. Room was dirty, towels not clean, bathroom had mold, requested a pan and had to wait 12 hours because they were all being used.
Pros (+) Found multiple items the previous room users forgot to put in the trash. Housekeeping apparently had a bad day too.
Cons (-) Location is good for the Angels ball park
Pros (+) Staff and location
Cons (-) Floor was sticky and the sheets and pillows smelled dirty.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at Extended Stay America - Orange County - Katella Ave?
Guests have described the beds as comfortable, providing a great night's sleep.
Is parking readily available at Extended Stay America - Orange County - Katella Ave?
Yes, the hotel offers free parking for added convenience during your stay.
How is the food quality at Extended Stay America - Orange County - Katella Ave?
While some guests have mentioned breakfast options, others have expressed concerns about the food quality and variety.
What is the cleanliness like at Extended Stay America - Orange County - Katella Ave?
Guests have had mixed experiences with cleanliness, with some mentioning issues such as dirty carpets and unclean rooms.
What is the customer service like at Extended Stay America - Orange County - Katella Ave?
Guests have praised the helpful and friendly front desk staff, while others have expressed dissatisfaction with the level of service received.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Elevator
Some guests reported noise disturbances from the elevator, so consider requesting a room away from this area for a quieter stay.
Check Room Cleanliness
Several guests mentioned issues with cleanliness, including finding items left from previous guests. It may be helpful to thoroughly check the room upon arrival and report any issues to the staff.
Consider Bringing Kitchen Supplies
Some guests noted a lack of kitchen supplies in the rooms, such as dishes and utensils. Consider bringing your own if you plan to utilize the kitchenette.
Be Mindful of Noise Levels
Several guests reported noise disturbances from neighboring rooms, so it may be beneficial to pack earplugs in case of any disruptions.
Verify Room Amenities
Some guests were disappointed with the lack of toiletries and kitchen supplies. It may be wise to confirm the availability of these amenities with the hotel before arrival.
Double-Check Reservation
A few guests experienced issues with their reservations not being found upon arrival. It's advisable to double-check the reservation with the hotel in advance to avoid any inconvenience.
Bring Your Own Toiletries
Some guests mentioned a lack of provided toiletries, so consider bringing your own to ensure you have everything you need.
Request a Room Change if Necessary
In case of cleanliness or maintenance issues, don't hesitate to request a room change, as some guests reported positive experiences with staff accommodating such requests promptly.
Be Prepared for Minimal Breakfast Options
Several guests were disappointed with the limited breakfast options, so consider having alternative breakfast plans in place.
Check for Unpleasant Odors
A few guests reported encountering unpleasant smells in the hallways and rooms, so it's advisable to be mindful of this upon arrival.
Location
1635 West Katella Avenue, Orange, CA 92867
What's nearby
- Century Stadium 25142 yd
- SureFire CPR0.8 mi
- Lewis Ainsworth House1.8 mi
- St. John's Lutheran Church1.9 mi
- Outlets at Orange2.2 mi
- Vans Skatepark2.2 mi
- Santiago Oaks Regional Park5.5 mi
- Orange County Zoo6.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Extended Stay America Suites - Orange County - Katella Ave
Low season | January |
|---|---|
High season | September |
Average price (weeknight) | $152 |
Average price (weekend night) | $140 |
When to book a room at Extended Stay America Suites - Orange County - Katella Ave
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Extended Stay America Suites - Orange County - Katella Ave
FAQs when booking at Extended Stay America Suites - Orange County - Katella Ave
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Value for money | 6.5 |
|---|---|
Distance to city center | 1.7 mi |
Nearest Airport | Santa Ana J. Wayne/Orange Cnty |
Distance to airport | 9.1 mi |