Guest Reviews
Overall Rating
7.9 Good
Based on 202 reviews
Value for money
10.0
Location
9.4
Service
8.6
Room
7.3
Breakfast
6.7
WiFi
2.5
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Best Western Orange Plaza
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Best Location
$100+
Best Western Orange Plaza
Review highlights
- 10.0
- 9.4
- 6.7
- 2.5
Good to know
- Wonderful sightseeing
- Great shopping
- Clean rooms
About
Stay at this Orange, California hotel featuring recently renovated guest rooms and ideally located in the heart of Orange County. The Best Western Orange Plaza is conveniently located in central Orange County, with easy access to Disneyland®, Chapman University, Angels Stadium and world-famous beaches of Orange County. Hotel guests will appreciate the variety of nearby dining and shopping options near the hotel including the Mall of Orange. The popular Old Towne Orange, a national historic landmark, is just a mile away from the hotel. This recently renovated hotel features well-appointed rooms equipped with free high-speed internet access, cable TV with HBO® and other amenities to make guests feel right at home. A complimentary full breakfast and newspaper are available each morning. A friendly staff is ready to ensure a comfortable and memorable stay. Make an online reservation today at the Best Western Orange Plaza in Orange County, California! Enjoy your stay.
Amenities
- Complimentary breakfast
- Free Wi-Fi
- Facilities for Disabled Guests
- Outdoor pool
- Express check out
- Air-conditioned
- 24 Hour Front Desk
- Safe
- Free parking
- Designated smoking area
- Storage available
- Terrace/Patio
- Business center
- No smoking
- Cable or satellite TV
- Free Internet
- Pets not allowed
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0
Pros: They have upgraded the rooms and the entire hotel we liked it very much
Cons: no
review from
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8.0
Pros: Small complex only two floors. All accessed from outside. Parking directly outside unit. Close to all major shopping and dinning.
Cons: No.
review from
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10.0
Pros: Very convenient location! Wonderful staff!
Cons: Nothing really.
review from
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1.0
Pros: Location to where I needed to be.
Cons: Extremely noisy. too close to a major intersection. A/C, didn't properly work. TV Remote was dead and the front desk didn't replace it. For the amount and cost of the hotel, I would have expected more.
review from
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6.0
Pros: The hotel was close to the Honda Center, where our event was being held.
review from
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1.0
I stayed at this motel for five nights. Now I have hundreds of bites from bed bugs. The manager I spoke with twice said they didn't find an infestation which is what I assumed he would say. How could he admit finding them. I want a refund but he said that wouldn't happen, and continued to make light of the situation and make snarky comments. For instance, saying he would ask the next bed bug he sees where they hide when I said he must not know what he's looking for if none were found. I have hundreds of bites. Some are on my face and eyelid which is swollen. I have photos of my face and worst areas of bites. Many are developing blisters. I've only been at my home since my stay there and I'm of course worried that some eggs may have been on my property and are now in my home. I made a report to the Bed Bug Registry. I've been miserable and confined with these bites. It's also extremely mentally creepy to think of all these bugs on me while I slept. I gave the management an opportunity to make this right but they weren't even courteous or concerned. I'm pursuing this through Best Western. I very upset by my whole experience and wish I had stayed elsewhere.
Pros: Near a bus stop, some stores, and restaurants.
Cons: I stayed at this motel 5 nights. Odd housekeeping - hairs on towels, pile of used towels on the floor one day, water bottles taken. Ice machine out one day. The main problem is the hundreds of bed bug bites I now have. I'm extremely sorry I stayed here.
review from
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10.0
The hotel is not large which I liked. The parking was very convenient to the rooms, there were centrally located vending machines and a nice pool area. The staff was friendly and helpful. They also provide courtesy toiletries if needed.
Pros: The room was very clean, nicely updated, and the furnishings new and very nice. It included a flat screen TV, blow dryer, ironing board and iron, fridge, and coffee maker. The bed was very comfortable, but the pillows which were too full and firm for me.
Cons: No, but a microwave in the room would have been a nice addition.
review from
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10.0
Pros: They have upgraded the rooms and the entire hotel we liked it very much
Cons: no
review from
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10.0
Pros: Very convenient location! Wonderful staff!
Cons: Nothing really.
review from
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10.0
The hotel is not large which I liked. The parking was very convenient to the rooms, there were centrally located vending machines and a nice pool area. The staff was friendly and helpful. They also provide courtesy toiletries if needed.
Pros: The room was very clean, nicely updated, and the furnishings new and very nice. It included a flat screen TV, blow dryer, ironing board and iron, fridge, and coffee maker. The bed was very comfortable, but the pillows which were too full and firm for me.
Cons: No, but a microwave in the room would have been a nice addition.
review from
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1.0
Pros: Location to where I needed to be.
Cons: Extremely noisy. too close to a major intersection. A/C, didn't properly work. TV Remote was dead and the front desk didn't replace it. For the amount and cost of the hotel, I would have expected more.
review from
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6.0
Pros: The hotel was close to the Honda Center, where our event was being held.
review from
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1.0
I stayed at this motel for five nights. Now I have hundreds of bites from bed bugs. The manager I spoke with twice said they didn't find an infestation which is what I assumed he would say. How could he admit finding them. I want a refund but he said that wouldn't happen, and continued to make light of the situation and make snarky comments. For instance, saying he would ask the next bed bug he sees where they hide when I said he must not know what he's looking for if none were found. I have hundreds of bites. Some are on my face and eyelid which is swollen. I have photos of my face and worst areas of bites. Many are developing blisters. I've only been at my home since my stay there and I'm of course worried that some eggs may have been on my property and are now in my home. I made a report to the Bed Bug Registry. I've been miserable and confined with these bites. It's also extremely mentally creepy to think of all these bugs on me while I slept. I gave the management an opportunity to make this right but they weren't even courteous or concerned. I'm pursuing this through Best Western. I very upset by my whole experience and wish I had stayed elsewhere.
Pros: Near a bus stop, some stores, and restaurants.
Cons: I stayed at this motel 5 nights. Odd housekeeping - hairs on towels, pile of used towels on the floor one day, water bottles taken. Ice machine out one day. The main problem is the hundreds of bed bug bites I now have. I'm extremely sorry I stayed here.
review from
