Daily cleaning, installation of cabin HEPA filters on flights to Aruba
|August||Best time to beat the crowds with an average 3% drop in price.|
|December||Most popular time to fly with an average 9% increase in price.|
Average price round-trip
|$448||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Aruba has opened its borders to travelers from Europe, Canada, the United States and most Caribbean nations.
Travelers and residents from Argentina, Belize, Bolivia, Brazil, Chile, Colombia, Costa Rica, Dominican Rep., Ecuador, El Salvador, French Guiana, Guatemala, Guyana, Haiti, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Suriname, Uruguay or Venezuela are not allowed to enter.
Travelers from US states with a high incidence of COVID-19 cases will only be allowed entry if they provide proof of a negative test result prior to traveling to Aruba; they will not have the option to be tested on arrival. This will apply to residents of the following US States: Alabama, Arizona, Arkansas, California, Colorado, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Mississippi, Nevada, North Carolina, Ohio, Oklahoma, Oregon, South Carolina, South Dakota, Tennessee, Texas, Utah, Wisconsin, and Wyoming.
All tourists must fill in the ED Card and purchase Aruba’s mandatory COVID insurance, even if they have their own insurance. The cost is flat rate of USD 30 (subject to change). Children under the age of 14 will be exempt from the insurance requirement, however will be subject to a one-time administration flat fee of USD 10. They must also submit a self-health declaration form 72 hours prior to travel.
Travelers must also submit a medical certificate with a negative COVID-19 PCR test result issued within 72 hours before departure and upload the test at www.edcardaruba.aw within 12 hours before departure.
Travelers who did not submit a medical certificate with a negative COVID-19 PCR test result issued within 72 hours before departure will be subject to a mandatory quarantine at their hotel or booked place of stay. The quarantine will be up to 24 hours.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
JetBlue, United Airlines and Qatar Airways have waived their change and cancellation fees on flights to Aruba. Confirm policies on booking site.
Delta does not allow booking a middle seat on flights to Aruba.
An average nonstop flight from the United States to Aruba takes 6h 34m, covering a distance of 2158 miles. The most popular route is New York - Oranjestad with an average flight time of 4h 25m.
The cheapest ticket to Aruba from the United States found in the last 72 hours was $82 one-way, and $173 round-trip. The most popular route is New York John F Kennedy Intl to Oranjestad Reina Beatrix and the cheapest round-trip airline ticket found on this route in the last 72 hours was $252.
JetBlue, American Airlines & United Airlines fly the most frequently from the United States to Aruba.
Based on KAYAK flight searches, the most popular destination is Oranjestad (100% of total searches to Aruba).
At 617 ft, Mt. Jamanota is the highest point in Aruba and is likely to be seen from just about anywhere on the island. The peak forms part of the Arikok National Park and is about 6 mi from Oranjestad Airport, so it’s a short drive away.
Before booking your flight to Aruba, you should be aware of some high quality events like the Aruba International Film Festival, which occurs each year in June, and the Dande Music Festival during the last week of December. However, the granddaddy of them all is Aruba Carnival, a four-week annual event that commences in January.
Yes, there is. There are several ATMs operated by RBC Royal Bank, CMB Bank and a branch of CMB Bank on the Ground Floor of the terminal building, but you should also know that US dollars are generally accepted in Aruba. Therefore, you may only want to have some florins on hand if necessary.
Yes, there are. In Aruba, good beaches are scattered around the island, however there is a good quantity of them to be found along its western coast, north of Oranjestad Airport, including Manchebo Beach, Eagle Beach, Palm Beach and Araschi Beach.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travelers know whether to wait or book now.
Scores according to KAYAK customer reviews
Cons: "The crew was great and the flight came in early. I wish there was a better food selection."
Pros: "Flight is what we have come to think of as okay because nothing hurts"
Pros: "But, this wasn't bad at all, even though we were on the very last seat of the plane. We were next to one of the flight attendants during take off and landing and she was very kind and we were speaking with her. The flight was smooth"
Pros: "Delta is the best--I sat in a comfy seat (middle seat at that) and watched 3 movies during my flight. Couldn't be better!"
Pros: "We spent 90 min in line to take off on the tarmac. Pilot kept us informed. Crew were very pleasant."
Pros: "The smootheness of the flight."
Cons: "The fact that the passenger behind me is was kicking the back of my seat. And it wasn't even a child!"
Pros: "Quick and on time. Comfortable seats."
Cons: "Not many movie options."
Cons: "No communication between different parts of the airport; early arrival, over 2 hours getting through baggage claim; good luck rechecking your bag; almost missed flight with a 2 1/2 hour layover. Workers on the ground don't care, or either don't know what's next on the transit through the airport."
Cons: "It was late and i missed my next flight"
Pros: "Efficient hop to Boston"
Cons: "I was not aware, when I picked my seat, that we were ahead of the Emergency Exit. My seat was extremely uncomfortable."
Cons: "Female flight attendants were rude and acted like the passengers were a bother. Tried to move to an emergency row after the doors closed, which was empty and the flight attendant refused stating we had to pay extra. NOT HAPPY"
Cons: "Horrible wait if nearly 30 minutes after landing"
Pros: "The environment and efficiency."
Pros: "The entertainment is always great on delta and they have new snacks now!"
Cons: "Cabin service took a bit longer than normal and we were stuck on the tarmack for at least 30 mins waiting to take off. Not anyone’s fault, just annoying"
Pros: "Everything went wonderful. Excellent crew"
Cons: "No problems"
Pros: "The boarding was efficient"
Cons: "Three hour departure delay. No explanation given. No apology."
Cons: "The plane was delayed by more than 3 hours due to "weather problems" earlier in the day. Delta did not permit re-booking to flights that left JFK for Boston earlier, even tho there seats available, instead insisting that we had to wait for our assigned flight. Small snacks (regular Coke, no Diet) did not really compensate well."
Pros: "Entertainment, newer plane, great crew. and complimentary meal? fantastic."
Cons: "I checked in 12 hours in advance for both trips and was assigned a B seat toward the back of the plane for both, with no capability to select my seats in advance."
Pros: "Everything was pretty good like usual, except when we landed we sat on the runway for 45 minutes waiting for a gate as ours was occupied by a plane that was having mechanical issues. Not great."
Cons: "Flight was delayed for very 4 hrs sat in plane for 2.5 of those. Flight was delayed dye to strike in Barcelona. But replacement plane had fueling problems delaying the flight another 2 hours"
Pros: "left on time - landed early. Gate checked my luggage for me."
Pros: "Complimentary meal and entertainment, very good service from flight attendants."
Cons: "Seat 43B?! I checked in 12+ hours in advance."
Cons: "3.5 hour delay due to lack of co-pilot. No consessions for delay when asked at gate. Lack of leg room. Broken tv, I asked twice to be fix nothing was ever done."
Pros: "The flight was on schedule and landed early, and the pilot landed that plane very gently. It was quite impressive."
Cons: "I purchased a first class ticket in hopes that I would have a lot more comfort during the flight. It took me quite some time to get comfortable. The seat was ok, but I found the pillows to be very small and flat. I needed multiple pillows. The head rest was not adjustable, so I also found this to be uncomfortable. Usually when I fly AA, the headrest is adjustable. My final dislike was that the beverage selection was limited. I'm quite sure there was plenty of alcohol, but what about those customers who do not drink alcoholic beverages? I asked for hot chocolate, there was none. I asked for hot tea with honey, there wasn't any. So all in all my flight was okay, but that is solely because of the flight attendant and pilot. They did their jobs and they did an excellent job."
Pros: "Get a day in NYC"
Cons: "Two daytime flights booked so can't get to Bangor until the 9:00 pm flight tonight. Aitline only coveted one night at the hotel. Had to buy a second night so we don't have to carry our bags around all day."
Pros: "Entertainment options weren't bad. Most of the crew was polite other than one flight attendant who seemed ambivalent and unhappy to be there."
Cons: "Three hour+ flight and just one tiny bag of pretzels? And no lemon or lime wedges on the beverage cart? Plus, I have to pay extra for one checked bag. I will only fly Delta if I have to in the future. Subpar airline."
Pros: "entertainment services"
Pros: "Fantastic SFO-based crew serving Delta One cabin. They are attentive, and constantly walk around the cabin to provide service."
Cons: "Delay at JFK (first, the inbound aircraft coming late, then 2.5 hrs taxing at JFK, finally landed in SFO but the gate was occupied)."
Pros: "Plane was very clean and flight attendants were helpful and friendly."
Cons: "Delta's domestic terminal at JFK is far too crowded, even at 8AM."
Pros: "All went well with every aspect of the flight."
Pros: "There were a lot of free movie options for a 6hour flight. The tv was new and had good definition. The food offered was quite substantial. The staff kept coming around with water and asking if there was anything else we needed. They gave free blankets. The lavatories were a little larger and more well lit than other airlines."
Cons: "The seats did not recline for anyone on the plane."
Pros: "Pilot almost barrel-rolled us climbing out of JFK, so if started well enough.... Ground assistance (wheel chair) left me with a badly bruised left big toe and I didn't think we'd ever get through the TSA. The pat-down I received was more like a sexual assault and I didn't even get a happy ending. We made it to RDU, so the exercise was a success, but it was a huge hassle."
Cons: "After reading the good things, you need more bad?"
Pros: "I got a seat in the exit row with lots of leg room. The entertainment that I didn't use offered a great selection with very recent movies, etc."
Cons: "I didn't like that I had to take a bus to my terminal. I didn't like the fact that my gate was changed more than five times. I didn't like that my flight time was changed more than 15 times with no reason why until boarding time. I didn't like the fact that I did not get a seat assignment until boarding the plane. I didn't like the fact that they couldn't manage to scramble another plane and crew, but instead forced us to wait over four hours for one that was stuck somewhere else in the country."
Cons: "Most everything was excellent, however my 2 year old daughter's in seat entertainment screen wasn't working. It was a full flight and there was no option to change seats. I brought it to the flight attendants attention however she wasn't able to reset it. A 7-hour flight from NY to Zurich travelling with small children without the movies was not as pleasant as it could have been."
Pros: "The courtesy of the staff and the seats in the "delta comfort" section."
Cons: "Too many interruptions. i'm not sure if there is a way but there should be a way to only serve only those who are requesting service."
Pros: "Great Service and amenities for a great price!"
Pros: "Enjoy able"
Pros: "The leg room was great, the blanket and pillow provided was great and the crew did not disturb me."
Pros: "The amount of movies to watch"
Cons: "Seating not enough room, couldn't use the overhead lights for 7 1/2 hour flight. Ridiculous."
Cons: "The quality of customer service and efficiency was lacking at the check in counter. Wrong information was given to many passengers as far as checking in baggage and being sent to several line ques for the agent to tell me in the end that I was told the information incorrectly since the beginning. I therefore was unable to board my flight on time, got switched to a new flight and the new flight was delayed for 3.5 hours."
Pros: "I was delayed coming from an international flight and was so thankful for the help from delta at the counter and at the gate. I did lose my bag but that was my fault in the confusion of jfk. I got my bag in 2 days."
Cons: "When i got my bag back the handle wouldn't go down fully. Baggage handlers must've mishandled it and bent something."
Pros: "Really liked the plan"
Pros: "Crew was attentive, kept us informed throughout, and were friendly. Landing was smooth."
Cons: "Bathroom ran out of tissues and toilet paper halfway through the flight. Alerted the crew, and they added tp. Bathrooms seem to have gotten even narrower, barely any room to move in there! Also, we had to sit on the tarmac after landing for 30 min due to gate traffic. A few minor inconveniences, but overall tolerable."
Cons: "One crew member was running late. So we could not start boarding until she got there. Which created a chain reaction of events making the flight late. She was not a pilot. So why couldn't we begin boarding while waiting on her?"
Pros: "Delta always seems to have the most legroom between the seats - Even more than our transatlantic flight! The crew is always friendly and helpful, and nearly all our flights on Delta were on time or early."
Pros: "From the Ground crew to the Flight crew, you can feel the genuine care and thoughtfulness of everyone! They even remember you, if you fly often enough, and let you know how much they appreciate your business."
Pros: "plane had individual movies for free with each seat!"
Pros: "I didn't like anything about this flight. Only benefit of the doubt is the 2 hour delay as a runway in SF had shut down."
Cons: "We had seats at first where there was what looked like bubble gum bits stuck on one of the food trays. The flight was clearly not cleaned although it landed 2+ hours before the departure. We had to ask for a wet tissue and clean it up. That was of no use too as it wouldn't scrub off. My wife was feeling under the weather and so we asked for a blanket. The blanket was hardly a blanket and more like a towel. We then luckily could switch seats as there were 2 vacant. But, the air conditioner was leaking water in the seat to our left. The crew was callous and just stuck the passenger with some napkins saying it does that. I don't fly Delta a lot and my experience in this trip isn't inspiring much confidence."
Pros: "Time and service"
Pros: "On time!"
Cons: "Everything was ok"
Pros: "Very friendly stewardess"
Cons: "Food. More legroom."
Pros: "Confortable seats"
Cons: "Checking in at Miami was very slow"
Cons: "No complaints"
Pros: "everyone was friendly and helpful. better service than the typical U.S. carrier."
Pros: "You got to pick your own movie/games & good was provided"
Pros: "Crew members provided a great customer service to all passengers."
Cons: "A little bit old plane with screens that are shared. A particular incident of a family that were very loud and had a kid that threw up made the flight uncomfortable."
Pros: "Excelente servicio, a tiempo. Ayuda para un abordaje rapido, ya que habia mucha gente."
Cons: "Una de mis maletas fue abierto y me parece peligroso, ya que por dicha traía candado en la parte grande. Esto puede tacharlos de compañía no segura."
Pros: "Business Class service in Economy! Free checked luggage. Warm meals for dinner. Sandwiches for Breakfast and Lunch. You can even choose different options: Vegan, Gluten free or Kosher. ALL drink options ...., even ALCOHOL !"
Cons: "No Entertainment at all! No individual Screens in seats. Could not replace with my own due to No power for my devices"
Cons: "My parents fly from IAH to MIA, in Houston was lightning pretty bad. They was landing more then 1+ late. Copa airlines do not approved them for another flight to get home. They need to purchase another tickets $300 per person"
Pros: "Food and beverages were good and free of charge. No embarrassing food for purchase as other airlines."
Cons: "Lack of in-flight internet connection and no power outlets for charging devices on board."
Pros: "Better ask, what didn't like. The Cops agents were very professional and courteous. The planes were on time, boarding also and so was takeoffs."
Cons: "The food was terrible!"
Pros: "The quality of the food was excellent but I missed a coffee or tea after dinner and in the morning. The crew was the best I had flew with."
Pros: "the plane and the service"
Cons: "the airport don't have service in early morning, every store was closed"
Pros: "On time"
Cons: "lousy food, slow boarding. I had a sick passenger sitting next to me - I was worried about getting sick.."
Pros: "Everything was smooth good service plane was exceptionally clean... Far better than Avianca"
Cons: "Selection of food or breakfast"
Cons: "Worse customer service at the 1800 fly copa and at the counter..."
Pros: "all the service"
Pros: "They serve what they call a snack which is really a small meal, on a US flight well a snack is just a bag of peanuts."
Pros: "The flight was on time and the crew was nice"
Cons: "Food was not good and since the plane was old, entertainment was poor"
Pros: "Fast prompt boading"
Cons: "Tiny meal"
Pros: "luggage politics"
Pros: "The flight was fine, but...."
Cons: "My bags were opened and items were stolen. I have been trying for 4 days to file a complaint, the on-line service is not accepting forms, and calls to COPA are for reservations only, they will not accept complaints. Arghhhh"
Pros: "Easy check-in, free checked bag, good meal on board, excellent service and friendly crew."
Cons: "Can't think of anything."
Pros: "Fast boarding"
Cons: "The snack/breakfast"
Pros: "Modern aircraft and good service"
Cons: "Leg room on the flight was cramped"
Pros: "Me Gusto la atención el personal el abordeaje"
Cons: "Asientos incómodos y comida fea mala película para el entretenimiento"
Cons: "I expected Kayak application and Copa Airlines to advise travelers that they need a visa to Venezuela before expending $1030 on an airline ticked. I cold not travel because I was missing my visa to Venezuela. The visa requirement for US travelers is recently implemente this past February and many people dont know about it. This should be published before people buy their tickets!!! Thanks, E. Vazquez"
Cons: "They didn't have coffee or tea"
Pros: "Service, on time, New planes"
Cons: "Small plane, limited entertainment, limited food, no power outlet, tight"
Pros: "Airline staff very responsive and quick t"
Cons: "The space between seats too uncomfortable"
Cons: "Late departure"
Pros: "the food was ok, the service is poor,."
Cons: "The airport personnel did not help me with adding my miles to my Cops Cinbect card, they said it was no value and that Cops Connect membership want Copa, Worse they broke my expensive Nautica luggage by losing a wheel and my luggage was not even 22 kilos"
Pros: "Every thing"
Cons: "Imformation spoken to fast and completely clear"
Cons: "very cold on flight and no blankets"
Pros: "attendants were very friendly and the flight was on time."
Cons: "Business class seats were really economy seats in a closed section (this is the norm on flights operated by Copa Columbia)."
Cons: "- Flight delay - ONLY ONE bathroom for economy class -No wheelchair service on arrival ( asked before the flight) -Very bad food"
Pros: "la puntualidad y el buna atención."
Pros: "La comida y las asafatas muy buena atención. Cordiales y atentos"
Cons: "Si hay cambio de gate por favor avisar x email o si el gate no estaba definido hacerlo media hora antes por lo menos. Mal no tener wi fi en aeropuerto, deberiamos acceder a él, muchos no podemos hacer roeming x costos.yo tenía en panamá xq estaba en el vip."
Pros: "That fact they offered food without extra charge"
Cons: "No movies during flight"
Pros: "On time and did not lose my luggage"
Pros: "It was a good trip.. Thanks!!"
Cons: "I've flown Copa many times before and it's generally good for low-cost price but this time was horrible, probably because our first time with new baby. First, there was unexpected shock of having to pay $300 at gate for ticket for the baby, even though she is 4 months and sat on my lap the whole time. Never heard of charging for that and we had to pay % of roundtrip ticket cost right there and then. Second, they don't allow early boarding for families with small children. Third, and finally, on the trip back they also suddenly announced a "no checking boxes policy" which I had also never heard of. We had to take a baby swing out of its box, dismantle it, and carry on a large part of it. A total hassle and crew was not very understanding. Definitely think twice about flying Copa if you have kids."
Pros: "quick ontime boarding"
Cons: "Food was dreadful and plane was very cold and that was in first class"
Pros: "Old plane had bigger seats"
Cons: "Flight attendants were ok, plane was super old and made weird noises"
Pros: "Arrived early, friendly crew, good exit row seat."
Pros: "Staff was very friendly and helpful."
Cons: "Movie kept freezing up. So did Sodoku game."
Cons: "Being stuck on the plane for 2 1/2 hours They lost my luggage that was checked in as being on the belt but it never came down!!! They never found it and I was standing in front when the first bag came down until the last my bag never came down!"
Pros: "I loved that they gave us a pillow and a blanket for travel. They also had free on screen entertainment with some of the best movies on there to watch and even provided free earphones if you did not have any."
Cons: "Nothing, I loved it all."
Cons: "I would consistency with the flights. The plane I took from NYC to MIA had individual montiors and served a variety of snacks. The flight from MIA to NYC had on pretzels and you had no options for entertainment."
Cons: "When I finally got a seat on the plane, it was fine. The lady at the counter was very helpful!! She helped me get on a flight since LATAM had changed my flight until the next day."
Cons: "My flight got cancelled and then the flight I got rebooked on also got cancelled so I had to spend the night in an airport and miss a day of work."
Cons: "Too many delays. Having to de-board after boarding."
Pros: "Always a great experience w American especially for service members"
Pros: "Tv and power outlets"
Cons: "This one attendant didn't get her name but was very cold to me"
Cons: "I am missing two items that I had in my checked bag and my clothes and belongings were all messy as if it had been gone through. I am very upset that these items were likely taken by whoever went through my bag."
Cons: "Allergic to cat/dog dander. Had dog with no kennel in window seat of my row. I was on aisle seat. As we all got up to let the owner go to the bathroom a dog followed walking on my seat. For the last hour and a half of the flight the dog Sat on the owners lap. My allergies and asthma begin to flare up prior to landing . Not a pleasant flight ."
Cons: "It was an eight and a half hour flight that took place in the night. My seat was broken so it did not recline. I also have trouble sleeping on flights and thought there would be the opportunity to watch TV/movies but this was not the case unless you wanted to pay extra. Most international flights already have this built in for free and should be included in the cost. What a disappointment flying on American was. I will take LAN or Copa from now on as my other options."
Pros: "The plane had a wider aisle - much appreciatedz"
Pros: "I did not die"
Cons: "planes were old, they lost my checked bags, the seats did not recline on a 5 hours flight, the movie was the same for everyone on the plane, food was a disgrace, seats were so small I was pretty much bitting my knees the whole trip. Overall, I am ever flying with American Airlines or Latam ever again."
Cons: "Baggage claim process way too long. Took 1hr to get off plane."
Pros: "I like AA overall, better than United for sure. I've been flying with AA since forever."
Cons: "Flight attendants arrived late, delayed the passengers. No blanket for main cabin when asked, my parents are old and they were really cold. Harsh landing but that's a give for DCA anyway."
Pros: "Individual entertainment. Wowww!"
Cons: "Seat was a bit tiny. Free food snacks were not quite good."
Pros: "Friendly staff. Landed early. Offered a free bag."
Cons: "They moved the flight earlier, which was not fun. And, there were no entertainment centers."
Pros: "The food and entertainment were adequate, and the pilot did a good job of communicating the status of our delay."
Cons: "Takeoff was 2 hours delayed because we were waiting for the first officer. Surely this could have been anticipated and resolved earlier. The crew was inappropriately familiar with the passengers. We are not friends, and I prefer a bit of professional distance. The seats are designed for VERY tall people; my feet were swinging, as were those of everyone in my row. It was quite uncomfortable."
Pros: "Excellent staff and flight attendants."
Cons: "Coach seats were like cardboard. My back was killing me within 2 hrs... :("
Cons: "Super old planes, no had a tv."
Pros: "The crew was OK"
Cons: "Entertainment extremely poor."
Cons: "Delayed like 5 times, finally canceled. Rerouted thru additional stops than bought."
Cons: "Chairs were a bit tight"
Pros: "I will only book a flight on a 777. The wifi and movies are a great perk!!!"
Pros: "No excuse on a night flight does the temperature to be 80 plus degrees on the plane."
Cons: "The plastic seats and extreme temperature was brutal. They shut the AC off of down somehow."
Pros: "salio y llego en tiempo. La tripulacion fue muy cordial"
Cons: "hacia mucho calor en la cabina"
Pros: "Long walk and less than an hour. Very difficult for senior. No assistan e available."
Cons: "The pain from carrying bag between gates"
Pros: "It was a very short flight so not too much to go wrong."
Cons: "I had a carry on and a laptop case that fit under the seat. The laptop case has wheels and a handle. The gate agent said I need to check one bag, even though I could show that the laptop case was within the specs for fitting under the seat. When I tried to argue with her, she said, "One of your bags is going to be checked--which one is it going to be?" Bad attitude."
Pros: "Complimentary cocktail! Great selection of entertainment on our own personal screen."
Cons: "Boarding agent was abrupt"
Pros: "Full meal service, friendly and helpful crew, checkin agent went above and beyond to get us checked in even though we were late in getting to the airport."
Cons: "Ancient plane with old, uncomfortable seats and no in-seat entertainment. AA should warn customers when booking these old planes."
Pros: "Relatively uncorwdedcat that time so I got row to myself. Good amount of legroom"
Pros: "good selection of movies"
Cons: "Mess up between the 2 airlines operating the 2 different legs of the journey means that we didn't get our boarding pass and (the worst) seats until 1h15 before departure... and we were not the only ones facing this stressful situation. One luggage lost, with Iberia luggage delivery service team in Barcelona being slow to understand how to work a google map."
Pros: "Premium space"
Cons: "Sporadic communication from flight deck on the nature of 2-hour flight delay. Initially we understood that dispatch was the issue because of fuel for the flight. Next, it was a weather delay followed by an apparent ground stop."
Pros: "Boarding was smooth and the pilot did a nice job of getting us to and from Miami. Thank you!"
Cons: "The flight time said an hour, yet our arrival time was 6 hours. Then we proceeded to sit on the runway for 20 minutes before take off and now at 45 minutes after we landed. Someone should have planned gates and deplaning schedules better, it's an awful experience sitting and doing nothing when you're so close to being home. The other thing that was bothersome was on this 6 hour flight, my entertainment screen didn't work. Which not only meant I would need to entertain myself for the next 6 hours, but also there wasn't a way to get the flight attendants attention. When they came around with drinks, I asked two of them how to fix the screen and they gave me two different answers which neither worked. Then when I needed anything I would have to make my neighbors move and go walk to find someone. Overall not my favorite flying experience and didn't feel taken care of by the crew or AA. And to think I spent extra money to fly with AA..."
Cons: "My flight was delayed for 3 hours and they where rude about my flight being delayed"
Cons: "Voar 8 horas de Miami para Sao Paulo sem entretenimento de bordo foi péssimo. Poucos filmes e nenhum com legenda em Português. Se o voo era pro Brasil acho que era o mínimo que se poderia esperar. A comida estava horrível."
Pros: "Sits were comfortable, love the tv combo allow to charge my phone"
Cons: "Cabin was very hot no air conditioning"
Pros: "good food, choose the pasta"
Cons: "a stop on La Paz on the flight back, the altittude hit hard."
Pros: "The crew was nice Smooth ride"
Pros: "Even though flight was full, everything just flowed - no issues."
Cons: "Video was for cabin and not by seat"
Pros: "Almost nothing"
Cons: "The food, aircraft, video entertainment system.....all"
Pros: "Business cabin crew was very nice which is becoming something very rare at American. They did all they could to please us."
Cons: "This was a late flight and although the crew was very nice. The plane had no food. Yes we had a short layover and could not eat. We really expected to have a warm meal served on the plane and we were flying business. American always falls short. This is why the less expensive airlines are kicking their butt."
Pros: "Uneventful flight"
Cons: "It was the same crew from my previous flight from San Juan to Miami. They were not nice before and they were not nice on the second flight. It was a long day for us too."
Pros: "The flight attendant was awesome. If all flight attendants were like her I would always fly in AA."
Cons: "Lines in oranestad"
Pros: "The flight arrived safely and arrived on time."
Cons: "My one time United club passes were not honored. Everything is an upcharge. Newark airport is awful going terminal to terminal by bus."
Pros: "The fact that the flight was very smooth, easy landing and we were on the same flight with our friends."
Cons: "I felt, cramped in my seat, NO DARN SNACKS for a 4-hour flight, no TV/MOVIE and why do you only give customers a half can of soda/juice????"
Pros: "On time, quick and efficient boarding."
Cons: "Entertainment system didn't work on my phone. Crowded seating, even in Economy Plus."
Pros: "At minimum you want to be sitting in economy plus."
Pros: "SERVICE WAS VERY GOOD AND FRIENDLY STAFF"
Pros: "Staff was so hospitable"
Cons: "Crying baby"
Cons: "Seat are very cramped. I'm short and hardly ever complain about leg room but it was terrible."
Pros: "it was very comfortable"
Pros: "Food and in flight service"
Pros: "The staff was friendly... I liked the dimmed lights... The free beverages n options to purchase alcohol... The flight was quick and steady"
Cons: "When I got to my seat I had to use a wipe to clean it because there was what looked like either throw up or oatmeal on my seat.... The pocket in front of me was filled with trash like an empty water bottle, a bag of chips and dirty napkins (they were very big so it was obvious that no one cleans between flights)... Also it didn't matter how many times I tried connecting to the wifi, I couldn't and I was willing to pay for it to because it was important that I work during my flight."
Pros: "Nothing in particular"
Cons: "The plane was delayed and it was very annoying to get to Grand Rapids late."
Pros: "The seats were more confortable. They could be a bit taller for head room but space between seats and the width of seats were very comfortable."
Cons: "The crew seemed very unpleasant. The guy (head crew) was very rude. When asking us to do things he just said it with a tone that was very unneeded. You could tell he didn't want to be there. The lady flight artendant was nice just facially her expressions make her look stand off ish. They talked about passengers to each other in the aisle ways and made comments that "they've talk to this lady each several times and she's not listening". Seemed like private conversation they could try and have."
Pros: "A very smooth ride"
Pros: "We got there."
Cons: "Airport was horrible! Security line was 45 min. long and on the other side of the world. The plane was an hour late! No snow. No storms. Why? The crew, I guess tired, seemed bothered by the company of the passengers. The line to wait at the gate was very unorganized and confusing. No one knew which line was for which gate and people where cutting into lines everywhere. The airlines should provide better guidance for its passengers. I was connecting from Germany with Lufthansa and wow what a difference in customer service."
Pros: "It's was quick."
Cons: "Delayed a bit but mostly ok."
Pros: "everything else was good. I also liked how they were so informative of our flight, I also liked the foot space,"
Cons: "the seats, didnt recline enough, I had such a neck pain after flight"
Pros: "The crew was very nice and accommodating. Quick boarding process"
Cons: "I downloaded the United app on my iPhone and couldn't use the entertainment option for it. Slightly disappointing."
Pros: "Offered free beverages 5 times and was given a free snack. Everyone was very nice. Flight arrived 30 minutes early and was very smooth and comfortable"
Cons: "Security lady said I could leave my shoes on( I'm 73). Man at scanner made me take them off."
Cons: "Flight Attendants took forever to come and bring you water, headphones or something to eat. Seats were uncomfortable and my headrest was broke. I paid for Wifi and it didn't work. Food is over priced. Boarding was telling us our flight was full so please check your luggage but I was row 4 and the flight crew let everyone on with two bags and the last people in 4 and 5 were screwed and upset for checking our bags."
Pros: "The steward on this flight was very attentive. He anticipated my needs and those of the other passangers."
Cons: "This was a turbo jet and was very noisy. My seat was in the front and there was very little leg room. Fortunately, I am a short and and short legged."
Pros: "Friendly and attentive staff."
Cons: "While people were waiting on delay their was no effort made to get people seat locations. When time to board their was a line of 30 people getting new seat location before they could board the plane. A seat location I had for 3 months and checked in Ft. Myers 8 hours earlier was occupied so I was told very rudely to get in line behind 30 people to get new seat location. It took over an hour to board plane before take off. There was non English speaking customers who received no help boarding plane finding seats because crew was laughing joking with other passenger. They tried to put a non English speaking passenger in exit row. I paid $25 to check a bag to find passengers getting free bag checking at gate."
Pros: "Was a good flight, quick and direct. Crew was polite and friendly."
Cons: "Too many people crammed into the space; same as most other flights though."
Pros: "A little better"
Cons: "They did not have TV and no wifi it was terrible. They only gave me a cup of soda nos even a potato chips which other airline do give."
Pros: "The flight attendant were super nice. Really nice people"
Cons: "The flight was delayed almost 2 hours. Then the guy on the front desk was really rude .. Maybe because I'm Latino? I mean he was super friendly with a white guy and a African American girl .. But with me .. Rudeness and bad service .. I said "hello , how are you?".. He didn't answer .. I told him when I did my checkin my boarding pass had "See agent" in the seating section .. He just took the ticket and gave me the last sit available on the plain even though I arrived almost 3 hours before the original departing hour .. I don't know .. It might be the only available sit or it was just a racist thing .. Who knows .. Really disappointed with United. I'll go back with Ameican Airlines."
Pros: "Boarding process on time."
Cons: "The waiting time for my connection flight."
Pros: "Nothing out of the common."
Cons: "WiFi never worked. And again... Uncomfortable."
Cons: "You had to buy food or snacks and buy tv connection seats are super uncomfortable"
Pros: "We got to LA earlier than the itinerary said"
Cons: "We dont have room to move wile we are sitting. Very limited space. We did not got informed were to get our lugagge"
Cons: "Boarded plane to find out that there was no crew available. Got off and were told to wait for further instructions. Three more delays until finally leaving 3 hours late. Was told at one point we could try to get on another flight on standby. Went immediately to gate but told they had already closed the doors. Very frustrated with United management."
Pros: "Very professional crew"
Cons: "Flight left almost two hours late, missed connecting flight, alternate flight cancelled, United Club wouldn't pass-holders in club. Had to sleep in airport."
Pros: "Great customer service and free movies,"
Cons: "My luggage was opened in belive in lima, few things missing."
Pros: "Friendly helpful courteous"
Pros: "Had to wait standby but got on the flight. Was very happy about that!!"
Cons: "Kayak failed to alert me that MCO has an A & B bagge pickup areas and did not indicate which area I would find my luggage."
Pros: "I was surprised on how clean the plane was, considering it was an express. The attendance were pleasant as well."
Cons: "How small the snack bag is."
Pros: "Very polite, upbeat crew"
Cons: "Newark airport a mess!"
Pros: "everyone was quick, efficient, and customer oriented. seats were comfortable and the snacks were nice. The crew members were exhausted, i'm sure, but they kept a smile on their faces and helped all of us feel comfortable and secure."
Cons: "The flight was rescheduled due to weather, it would have been nice to have a meal voucher so people were less aggravated and hungry. My biggest issue was that the T.V. screen was very bright and gave me a migraine. If there was a way to darken, or even shut it off, that would be much more pleasant."
Cons: "This flight was cancelled and the later flights to Portland were all full, so I was offered a flight to Boston instead, with no refund for the bus ticket from Boston to Portland, and of course my bag did not arrive with me."
Pros: "The flight attendants were very pleasant."
Pros: "On time arrival."
Cons: "Turbulent Flight"
Pros: "I had two seats to myself because it was a small flight. I was able to sleep most of the flight"
Cons: "Never took second flight it was canceled. I was very upset"
Pros: "We arrived almost an hour early! I didn't know that was possible!"
Cons: "I bought with several weeks my ticket and when I arrived to the airport I didn’t have a seat and they told me that they downgrade the plane and the solution that they will pay for my hotel room for a day and next day I’ll fly at 4. I was a very important meeting that they and couldn’t afford to lose one day un NYC. I bought in Jet Blue last minute ticket that cost me $us 370!"
Cons: "I didn't like that you pay for a carry on that is stupid when your flight is already $400"
Cons: "At least a coffee /water/ and a cool drink could have been provided. The yellow/black color seen in booking/check-in process sends CREEPS and CHEAPS, while the price is not at all cheaper than other air lines."
Pros: "The flight was pleasant. Departure and arrival right on time."
Cons: "I left my carry on bag at my departure gate by accident. When I asked the Spirit airline manager if I could get the money I paid for the carry on back. I was told the money was not reimbursable. What a rip off!"
Cons: "Everything, they made us wait 7 hours, I paid for my bag, though, they didn`t notify me on my ticket. Terrible."
Cons: "This airline charges you for even asking a question the worst airline out there I'm sopprize their still in bissnes stay clear and avoid major disappointment"
Cons: "The staff was rude from the gate to some of the flight attendants not all. Poor customer service skills. The 2 ladies at the gate let me stand there for 5 minutes and never asked what I needed. One finally came over rolled her eyes and told me I needed to sit down. I told her no because the flight was boarding and she told me standby needs to sit down and wait . However, I had a boarding pass and simply needed a seat assignment and when I said this she sucked her teeth and rolled her eyes again and took my boarding pass. Extremely rude. Inside an attendant proudly walked down the aisle saying "ugh what's wrong with you people and these phones these days." Then proceeded to get on the intercoms and say "I will have them take the plane back to the gate if you just can't be compliant." Were we on a school bus full of children going on a field trip? How about you explain the reasoning and importance behind needing to turn off cell phones and stop use and maybe you'll have more compliance than getting on the intercom and threatening the customers. I have never been on a flight like that and after my flight back home I never will again. Cheap flights or not it was just AWFUL."
Cons: "There was turbulence throughout the flight. The pilots and the flight attendants announced that we should stay in our seats. People were in the aisles at all times. Several times they were thrown off balance. The fight attendants paid no attention to this they were so busy chit chatting in their area at the front of the plane. We were asked to stay in our seats for passenger safety. Total oblivion was exhibited. For this reason I will never fly on this airline again."
Pros: "I got where I wanted to go."
Cons: "With a baggage charge of $55 I will never fly Spirit again, and have told others to avoid it at all costs. The man behind me dug his knees into my back the whole trip; it seemed that the backs of the seats had no padding at all."
Cons: "Flight was cancelled. They couldn't offer an alternative flight on the same day or even the next. The customer service rep had limited English proficiency, which made it hard to understand why the flight was cancelled in the first place. I had to book a flight on another airline to make it to Detroit one day late. I was not offered a travel voucher to compensate for the extreme inconvenience."
Pros: "NOTHING they have horrible customer service. My fiancé flight was canceled we were meeting at myrtle beach which left me stranded. They would not accommodate him on the earliest flight to myrtle beach or would they accommodate me to move my flight earlier"
Cons: "Everything was HORRIBLE will NEVER FLY SPIRIT AGAIN THEY SHOULD BE CLOSED DOWN"
Cons: "$55 carry-on fee and $50 checked bag fee are preposterous and negate Spirit's 'competitive' fare. This is not communicated until you get to the airport and check in. Delayed for 4.5 hours and lied to about cause of delay. Discrepancy between what boarding agent said and what customer service said. Threatened by boarding agent that flight would be cancelled if passengers didn't board quickly despite presence of infants and infirmed. Confusing announcements by boarding agents who would mix up information for up to four different flights scheduled for departure from same gate. First and last time I fly Spirit. Apparently this review process is pointless since Spirit can opt not to post if it so chooses. Pathetic business practice on par for a pathetic airline. Will engage in a social media campaign against this airline."
Cons: "50$ for one bag is hilarious"
Cons: "Everything is over priced even for an airline. To pay for snacks and drinks, even water. That's ridiculous."
Cons: "Never again. Charged too much for baggage. Gate changed at last minute. Sat on hot airplane for 1/2 hour. Waited 1/2 for baggage to come out. Not worth cheap fare. They make up the cost in baggage fees and water on the airplane. You have to buy water!"
Cons: "6:30 AM Flight from LGA to FLL delayed 4 times every 2 hours. Finally Cancelled after I had been at airport 7 hours. Spirit said mechanical problems. Several passengers heard the crew say that the company was aware of problems the night before. Too cheap to hire outside contractors to start the job sooner. I never fly them again."
Pros: "Good Price for Direct Roundtrip flights"
Cons: "All the pestering about the Spirit Master Card"
Pros: "the flight and the captain. And some of the flight attendants"
Cons: "They charge for everything. Seats are very tight. And the head flight attendant was just in a nasty mood."
Pros: "Price is right/ on time/ they have everything down to a science"
Cons: "I don't know if I would use this airline if I was going on a long trip but short ones are great."
Pros: "Strangely, even though the seats did not recline, they were reasonably comfotable"
Cons: "Check in on line - I could not get seat assignments or check a carry on. $55 / carry on is over the top. Communication of flights, both of which were late, was bad. My boss told me "I told you so!" She was right = I wont fly Spirit again."
Cons: "Cancelled with only 2 hours prior notice. Although I got a refund but no way I could buy another ticket to go to Chicago to catch the connecting flight to Hong Kong. I ended up buying a new ticket directly from New York to Hong Kong, which cost me $800."
Cons: "They didn't give us seats and no other choice I lost all my plans"
Pros: "Nothing was good"
Cons: "I got to the airport one hour before the flight and they told me I missed it. There were more than 20 people waiting to resolve their special cases, like myself. I'll never NEVER ride spirit airl any more."
Cons: "The jet was too flexible.A little scary the Bag trick was not cool, my 113 $ flight cost 160.$ oops sorry mr consumer .!"
Cons: "Horrible in flight service"
Pros: "My first and last time flying with Spirit, for a multiple of reasons. First of, the flight was delayed over two hours, the gate agents were clueless as to why and how long it would be. Second, the flights attendants were unprofessional. I'm trying to use the bathroom in the back of the plane, but the door wouldn't open all the way because the flight attendant was sitting down, as she saw me struggle to squeeze in, she wouldn't bother to get up. Overall, it's and experience I never want to endure again."
Pros: "It was cheap"
Cons: "JUST KIDDING IT WASNT. AND IT WAS A HEADACHE"
Cons: "Did not buy a seat, along with 6 others who didn't and none of us got on our scheduled flight. First and last time I'll be flying spirit."
Pros: "The flight attendants"
Cons: "The delay in leaving, and the wait to get to the gate when we arrived."
Cons: "We were charged a high price for our luggage and charged to select our seats. The boarding process was poor. The gate was drab and the seats were set up in a way that made boarding a bit unruly. The seats did not recline and there was no wifi."
Cons: "The hidden baggage fee is excessive and absolutely unacceptable. $55 for a CARRY ON is ridiculous. The seats are shockingly thin and incredibly small. I was only on the plane for an hour and a half and that was enough for my whole body to be in pain. The fact that they charge you for a drink on the plane (even water) should be illegal. There was no food or entertainment to speak of. The whole airline is an absolute scam and a total rip off. I will never fly with spirit again."
Pros: "The price"
Cons: "Unorganized, delayed on both flights, charged for carry-on bags"
Cons: "Timeliness, comfort, food, additional fees"
Pros: "Easy, smooth ride. On time and the flight attendants were very nice"
Pros: "The extra and add ons were crazy and not the value we had anticipated or expected"
Cons: "Extras and add-ons"
Pros: "The staff"
Cons: "No space"
Pros: "The flight was delayed 5 hours. Spirit worst airline ever."
Pros: "They should have free refreshment also price for luggage is pricey over the phone they tell you one thing when you get there it's different price seats are small I felt like I was in a sardine can"
Cons: "paying $50 each way for a bag. thought I was getting a good deal on the round trip ticket from NY to Myrtle beach. not so much."
Pros: "I arrived safely."
Cons: "Everything else. Zero customer service. No explanation as to why my flight was so delayed, no one took the time to genuinely apologize for wasting everyone's time. Staff seemed uninterested and didn't offer any consolation to their patrons. Even when on the plane, flight attendants didn't even offer complimentary water. Any other airline I have ever been on, flight attendants would try to appease patrons by offering beverages, snacks, vouchers. No such service was offered. Two patrons actually got in a heated argument while on the plane because everyone on the plane was extremely agitated. Every adult on the plane was consuming alcohol on the flight as a means to cope with how inconvenienced they were. Flight attendants did not even offer to interject. Everyone left the flight angry and promising themselves that they would never fly Spirit again. I hate knowing that I have to return to NYC via Spirit. Went to customer service and was given an email address so I could complain. I have never been treated this way before where even customer service doesn't offer anything but a disingenuous apology. I feel like even the staff members don't want to work for Spirit. I will never fly Spirit again. Worst flying experience I have ever had."
Pros: "Nothing except that I arrived safely"
Cons: "Everything. Terrible awful airlines."
Pros: "The seats were comfortable"
Cons: "The staff were very rude to the people in emergency seating. Took 45 minutes just get off the plane."
Cons: "They cancelled my flight for no reason and wouldn't rebook to another airline. I had to spend double the money to levee the same day. Never taking them again"
Pros: "The cabin crew was very friendly and polite. The flight took off on time, and landed early. Kudos!!"
Cons: "The seats are too narrow."
Cons: "Our direct flight from NYC to Fort Laud was canceled due to inclement weather in the Midwest. They then rebooked the flight for the following day: leaving at 830a and arriving at 4p with a 2.5 hour layover in Detroit (the very location of the storm which caused the cancelation!). Needless to say, we did not take that flight, and we will avoid Spirit altogether in the future."
Cons: "Cancelled flight and did not even apologize! They were quick to refund you."
Pros: "Traveling time"
Cons: "The ground crew was not very helpful or nice about requesting a change of seats for my two children who were under age."
Airlines flying to Aruba have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Aruba
Masks required on board, masks provided on flights to Aruba
Social distancing seating
Middle seats unavailable to book on flights to Aruba
Testing for antibodies, testing for symptoms for flights to Aruba
Waiving of change fees. Search flexible flights to Aruba