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Cons: The seats are super cramped and uncomfortable.

Pros: The crew member found my girlfriend’s AirPod and turned into the arrival gate attendant as soon as we returned to look for it.

Cons: My girlfriend’s luggage along with 23 others’ suitcases were left at the departure airport because of a “belt jam”.

Pros: Flight was on time.

Cons: Partner has heart and breathing problems. We were brought to airport early by cruise line. Spirit would not accept any bags, including heavy suitcases until 4 hours before flight, "due to just imposed TSA direction". Spoke with supervisor who hid behind policies and wouldn't even take into account the situation. They merely directed us to the cafeteria Down the hallway. I checked with a TSA agent and he investigated and said no such restrictions were communicated to any airlines. He said Spirit has been telling people that all day because they are understaffed. When we went back to drop off bags, we were only 20 minutes until the 4 hours and the agent almost wouldn't take them again until I spoke with a different supervisor again. When we got on the plane, crew didn't seem to know who was doing what. Announcement was made that if we are connecting through Baltimore to let flight attendant know so we can get gate information. When I told the flight attendant, she asked why am I telling her? And then told me to just check the board in terminal. I guess I interrupted her child counseling session with the mom ahead of us that went on the entire flight. It was one of the worst flights I have ever experienced. Won't be using Spirit ever again.

Pros: The flight was fast and the crew was great

Cons: The boarding process and gate changes

Pros: Everything about the staff was amazing. The plane was excellent I like the backseat televisions.

Cons: Everything about Jet Blue is amazing.

Pros: Nothing.

Cons: COMUNICATION. I am appalled by the service I received between Orlando and Ponce. My flight was schedule to take over around 11ish last night it got delayed for after 3 am. Coming from Worcester and arriving in Orlando at 7 pm I was appalled. I was finally switched to an early flight and I was also promised that my luggage would arrived with me and only one baggage arrived. In Ponce I was lectured by Roberto regarding missing luggage while standing in there ready to cry.

Pros: Staff was courteous and helpful. Loved all smiling faces

Cons: Great people to fly with JetBlue

Pros: The crew was great and help alot

Cons: It take a long time to get in the plane the line was long standing around 20 minutes with bag with weight

Pros: good service

Cons: More leg room

Pros: Everything was great.

Cons: Nothing. It was smooth and efficient.

Pros: individual headphones and screens for entertainment

Cons: better advise about duty free items

Pros: The crew onboard was fantastic. The food was pretty good as well

Cons: Seat are extremely uncomfortable they are too small

Pros: Honestly this is a terrible airline. After flying them several times we have decided we will Never fly them again. No one really knows what’s going on, flights are delayed and everything takes forever

Cons: If you’re not going to be on time please tell us that so we know. Don’t just switch the gate and not put up any signage to not tell people where they are going. Boarding two flights out of the same gate at the same time is ridiculous and to top it off there are 6 people all standing around doing nothing. Multiple bad services from a bad airline. Will only fly Aeromexico from now on. Lesson learned.

Pros: The airplane was brand new.

Cons: Nothing

Pros: noting they stole my money

Cons: yes a lot i never got my ticket and missed my flight

Pros: Bad experience

Cons: Good evening,  There has been a long list of issues with our travel from Toronto to Guyaquil.   I would like to request a phone call with a supervisor or manager as soon as possible to discuss the long list of many issues my wife, baby, and I have experienced with this very unprofessional airline.  Please let me know if we can sceduale a phone call as soon as possible and find a solution.  This has been the worst travel experience of my wife and I life. Interjet is horrible and I can't wait to share these issues with you. Please contact me asap as this is urgent and the issues are extreme and unheard of.  1647 648 2537 M. Basel Kaskas.  1647 648 2537

Pros: They change my seat from middle to window, but that’s all.

Cons: Flight delayed. Food was salty and cafeteria like.

Pros: Plane was new and good

Cons: Flight was 4 hours delayed

Pros: Leg room fantastic

Pros: Crew was great

Cons: Nothing

Cons: The fligth could come with entertainment services

Cons: Despite we made web check in, our seat were changed. And we were assigned in separate seats (family of four)

Pros: They closed the flight 30 minutes before the departure hour.

Pros: The ride was relaxing.

Cons: Everything was good. I couldn’t put nothing for entertainment because the TVs were not running. I don’t think they do. Only for information maybe.

Pros: Flight was good and crew were good. Nothing very outstanding but by no means a terrible flight.

Cons: The in flight screens weren't working well.

Pros: Seats were comfortable.

Cons: We didn’t get offered a snack or drink.

Pros: Crew was quick to help.

Cons: long flight -- 2nd cup of coffee

Cons: Baggage was extremely delayed. Boarding and take off were delayed too

Pros: This was a full-size jet, and the seats were more comfortable than those on the regional jet.

Cons: Excellent

Pros: amazing crew, very clean

Cons: We could have had our non-stop flight that we booked

Pros: The seat

Cons: The timing. Flight was drudged 2.5 hours

Pros: Everything was smooth and we got to our destination a half hour earlier than planned.

Cons: I wish that I didn’t have to pay for the bag I brought on, on such an empty flight. Also would be nice if I could get water for free...but I guess you get what you pay for on spirit.

Cons: Not a thing.

Pros: The ticket price

Cons: A glass of water would have made a difference!

Pros: MINT CLASS is amazing

Pros: Yes the crew was great.

Cons: It was a short 2.5 hr flight. Jet blue provided packaged snacks and a soft drink at no additional charge. Other airlines charge for everything. A carry on and a handbag were also allowed which others don't. The seats are leather and have more room. Seems Jet Blue is the last one of those traditional airlines giving more for your money. Thank you Jet Blue ! I am sold.

Pros: Crew was great..

Cons: Seats were not comfortable..I got sick two days later. Changing out the air after each flight would be good.

Pros: Nice & Easy-Going

Cons: Better Healthier Lower Sodium Snacks

Pros: Terrible company

Cons: The seats are super cramped and uncomfortable.

Pros: The crew was OK

Cons: the hidden fees ... the no food incuded

Pros: Terrible company.

Pros: Great staff.

Cons: I hate that American Airlines doesn’t sign seats together even when there are spots available.

Pros: Fast and easy flight

Cons: It’s was very good flight

Cons: The experience was excellent.

Cons: Faster baggage pickup at DFW

Pros: The crew is outstanding and the seats pretty comfortable.

Cons: The boarding is ridiculously slow, they have one person checking the boarding pass and after that one, another person doing exactly the same.. so pretty much is just 1 person checking and you have to go through that twice

Pros: Leg Room

Cons: They are very unorganized. Every flight I took on this trip was late. It was extremely stressful

Cons: Could actually have a flight or a transfer to another airline, they cancelled the flight and sent us to a hotel for the next day flight. After numerous complaints and calls to customer service there was no response. Interjet so far is the worst experience I’ve ever had flying internationally

Cons: Both flights were late...the first flight was 25 minutes behind and second connection flight was 45 minutes late

Cons: It would have been better if my flight wasn’t delayed and then I wasn’t lied to about my connecting flight waiting for us. Now I’m stranded. Never fly Spirit.

Cons: Free snack and drinks. Movies

Pros: The crew was extremely rude

Cons: Better training for the crew

Pros: Fast boarding. On-time departure and early arrival. Hit the trifecta.

Pros: Really enjoy flying first class.

Cons: Excellent

Pros: Fast and easy flight

Cons: It’s was very good flight

Pros: Everything was great.

Cons: Nothing. It was smooth and efficient.

Pros: nothing

Cons: plane stated wifi available but did not work. plane was outdated also no power at seats available

Pros: They got me to each destination on-time at a reasonable price.

Cons: There was a lack of communication when our gate got changed. The male airport worker at the newly assigned gate (67A) was rude. Everyone was confused if it was the right terminal because the screen didn't match the flight. All he had to do was make an announcement. I didn't mind the actual flight crew, they were fine.

Pros: Great leg room!

Cons: Bad customer service, constant lies!

Pros: Honestly this is a terrible airline. After flying them several times we have decided we will Never fly them again. No one really knows what’s going on, flights are delayed and everything takes forever

Cons: If you’re not going to be on time please tell us that so we know. Don’t just switch the gate and not put up any signage to not tell people where they are going. Boarding two flights out of the same gate at the same time is ridiculous and to top it off there are 6 people all standing around doing nothing. Multiple bad services from a bad airline. Will only fly Aeromexico from now on. Lesson learned.

Cons: Plane was very old and not well cleaned. Very rough and shaky landing.

Pros: Nice & Easy-Going

Cons: Better Healthier Lower Sodium Snacks

Cons: I paid extra to sit in the front of the plane and the flight attendant kept an egregiously bright LED light on that shined in my face the entire 4+ hour trip. I was really tired and extremely upset that there was no curtain or anything to stop this light from shining directly at my seat.

Pros: It is the first time that a flight is delayed so much in the times that I have traveled in these last two years. But to catch the rest everything else was excellent. Jorge

Pros: There was no TV and Flight Attendant told me twice that she would take care of it. Nothing and no apology.

Cons: Continues the use of entertainment tv program during the delays - take off was delayed, descending was delayed and parking was delayed.

Cons: The least comfortable and smallest narrow business class seats ever

Pros: Decent service crew

Cons: Boarding, seating, comfort, media, food and general value..

Cons: I would have expected in business class not to have to literally climb over other passengers to get out of my seat. The diagram I had looked at before picking a seat made it look like that would not be a problem but when others are laying flat there is no other choice but to climb over hoping not to fall over them or wake them up

Pros: I paid $118 for an extra legroom seat (D26) which then turned into a pass through for passengers to cut across to the other side to use the lavatory. This happened throughout the flight, hence took away the comfort I paid for and needed on this long flight.

Cons: The food. I mean who makes this stuff?

Cons: The experience was excellent.

Pros: Everything went smoothly, i had a good seat.

Cons: The plane to Guatemala was the worst plane I've got in on