|Distance to city center||7.6 mi|
|Nearest Airport||Orlando All airports|
|Distance to airport||10.0 mi|
|"Great location and great value"||(in 69 reviews)|
|"Pool area is very nice"||(in 80 reviews)|
|"food was excellent, staff very friendly"||(in 324 reviews)|
|"The rooms were horribly smelly --"||(in 29 reviews)|
|bed was comfortable||in 40 reviews|
|clean room||in 131 reviews|
|free breakfast||in 275 reviews|
|great value||in 176 reviews|
|hidden fees||in 26 reviews|
|hot tub||in 67 reviews|
|hotel is very close||in 311 reviews|
|international drive||in 16 reviews|
|location was great||in 584 reviews|
|musty smell||in 95 reviews|
|nice pool||in 230 reviews|
|proximity to universal||in 14 reviews|
|shuttle to universal||in 197 reviews|
|staff was very friendly||in 793 reviews|
|star hotel||in 34 reviews|
|theme parks||in 127 reviews|
|universal studios||in 241 reviews|
One Night Only
Facilities and location.
Door lock was broken, to enter room had to turn knob up and not down like a normal room. The room had a smell not sure the reason but it was not welcoming. Thanks
Room was huge. We had a suite. Pool, hot tub area fantastic. Nice bar, restaurant. Staff was unreal. Cannot say enough from the front desk on arrival to the cleaning and maintenance staff everybody was super friendly, helpful and always acknowledged us.
Room was a little dated but we were only really in it to sleep. Rest of hotel was very updated looking. Would not keep me from coming back. I would stay again in a heartbeat.
I'd stay again
Room had a fridge n microwave which are always appreciated. Nice pool n nice staff.
The place had a off odor. Not terrible but not good. I bought some febreeze n nuked the room n hallway a couple times while there.
The toilet broke 3 times. Shouldn't have to worry about that when you pay almost $200 to stay there. Just wanted to relax.
Excellent value !!
About my stsy
I liked the that it was in a location where there were a lot of things to do close. Also, the manager jnesa was attentive and understanding to my not so good experience.
One of the staff members, From the name he had on his badge was Orlando,but it also said Music under that name, was not the most pleasant when I arrived. Then, our room had the toilet broken so we had to call the office that same night we arrived twice and it still was broken because the toilet chain inside kept falling, the phone inside the room wasn't working, they brought another one and it still the connection wasn't working at all, there were roaches in the room, the walls had a couple of dents and cracks, when I went to press "sleep" on the tv's control, instead of setting up the sleep mode, it would take me to an adult channel which I did not want to even see that, the beds were small and the door in the bathroom would be so close to the toilet that would rub my legs when I had to close it.
Close Access to all attractions
The daily $4.50 charge should be more transparent. Was not on website and was not sure why it was mandatory. If everyone has to pay it then include it as part of the room price.
Not a single breakfast.
I liked the location, and the price.
This hotel is showing it's age. Elevators are slow, and noisy. My grandson wanted to swim in the pool, Monday morning, but it was dirty, full of duck feces, and I would not let him. I checked out at 10:00 am, in time to see the hotel's pool guy show up.
The building looked nice and new but there's rooms were anything but... The staff was really nice. The beds were pretty small
Not flexible with change of plans
We decided to stay one extra night and made the arrangements the night before directly with the hotel. However on the next day at about 4:40pm we had to leave, and asked the hotel manager if we could get charged only 50%. She said it was not possible. That was surprising considering check-in is usually at 4pm and they could have easily charged us 50% of the rate from the night before or 50% of the rate of the extra night that we did not end up staying, yet paying full rate.
The Best Western Orlando Gateway Hotel is just as its name describes, a hotel placed for those eager to enter into the many famous parks and destinations contained within the Orlando area. In fact, visitors are close to such major attractions as SeaWorld, the different Disney Theme parks, and the hotel’s partner property Universal Orland Resort. A full-service property, it is a great option for individuals, couples, or families heading to Universal Studios, Universal’s Island of Adventure, or Universal’s Volcano Bay water park, too. Designed with families in mind, the hotel has an onsite restaurant along with an outdoor heated pool, a seasonal cabana bar, two hot tubs, and a modern fitness center. There is also a cocktail lounge in the lobby and even a full laundry facility open 24 hours per day. The lobby is also furnished with a convenient store for essentials. There is a business center, car rental desk, and ticket desk to help visitors get the many passes and tickets needed for area attractions. Rooms have 37” plasma TVs with movie rental options, coffee and tea facilities, mini-fridges and microwaves, free WiFi, an in-room safe, and room service is available from 7 AM until 11:59 PM, daily. The rooms range from standard two bed accommodations to poolside bedrooms, and king suites. Minutes from outdoor family activities that include miniature golf, Magical Midway, Volcano Bay and a huge list of restaurants, grocery suppliers and even natural destinations like Lake Eola, it is also just ten minutes from the Orlando International Airport and ideal for a relaxing getaway.
Based on 9,592 reviews
Policies vary by room type and provider.
|Orlando All airports||10 mi|
|Winter Park, Florida||11.8 mi|