Overview

Holiday Inn Resort Orlando Suites - Waterpark

14500 Continental Gateway, Orlando, FL 32821, United States
800-467-1538

$135+

Overall guest ratings

7.5/10 Good
Based on 2,967 reviews

Review highlights

  • 8.2
  • 6.9
  • 5.3
  • 4.7

Good to know

  • Pleasant hotel grounds

Nearby

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    About

    Enjoy the only All-Suite Holiday Inn Resort in Orlando, Florida at the entrance to the WALT DISNEY WORLD® Resort The Holiday Inn Resort Orlando Suites - Waterpark in Lake Buena Vista completes a $30 million top-to-bottom rebuild in 2016 and is located in the heart of Orlando on 24 acres, 1 mile from the Walt Disney World Resort theme parks. The resort is near Universal Studios and Islands of Adventure featuring The Wizarding World of Harry Potter, CityWalk, SeaWorld, Aquatica, Discovery Cove and the I-Drive entertainment district featuring I-Drive 360, home of the Orlando Eye and Orange County Convention Center. Our location is easily accessible to shopping at both Orlando Premium Outlets and The Mall at Millenia. Our newly remodeled Orlando family resort features 777 spacious suites with choice amenities, including free high-speed internet access, microwave, mini-fridge, 42 HDTVs and Bath & Body Works bath amenities, water park with slides and flumes alongside cozy cabanas and poolside bar. At our Orlando resort each family member can enjoy the 4-D Experience, Batman Laser Challenge, poolside entertainment and 3,000 SF Arcade. The resort’s Marketplace is the hub of shopping, dining and entertainment with its convenience store, souvenir shop, restaurant, food court and bar. It's also your jumping-off spot for all major Orlando area attractions with our convenient complimentary scheduled shuttle service.

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    InterContinental

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Playground
    • Pool table
    • Designated smoking area
    • Storage available
    • Concierge service
    • Laundry facilities
    • Child pool
    • Express check out
    • Coffee shop
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    7.5 Good
    Based on 2,967 reviews
    • 8.2 "Location is great."
      9.2 "92% liked the proximity to sightseeing."
      8.2 "82% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.8 "Easily accessible by car, said 78%."
    • 6.9 "Service is ok."
      5.6 "56% said the reception staff was ok."
      5.1 "Only 51% thought the service was professional."
      5.6 "56% found the room service acceptable."
      6.7 "Only 67% found the restaurant service to be good."
      5.4 "Only 54% were satisfied with the booking process."
    • 6.8 "Breakfast is mediocre."
      6.7 "Breakfast prices were ok, according to 67%."
    • 6.7 "Pool is mediocre."
    • 5.8 "Beach is so-so."
    • 5.3 "Average comfort."
      5.3 "Beds were acceptable for 53%."
      6.7 "Only 67% said rooms were big enough."
    • 4.7 "Disappointing food."
      1.3 "The price was too high for 87%."
      3.3 "For 67%, the dining experience was not enjoyable."
      3.8 "62% said, the pizza was not tasty."
      2.0 "Unclean dining area, according to 80%."
    • 4.6 "Value below average."
      1.3 "The price was too high for 87%."
    • 4.4 "Not very clean."
      4.6 "54% said rooms were dirty."
      3.8 "62% thought it was rather dirty."
      2.4 "76% said the bathroom was dirty."
      4.6 "Dirty pool, said 54%."
      2.0 "Unclean dining area, according to 80%."
    • 2.2 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Overall Rating

    7.4 Good
    Based on 2,967 reviews
    • 8.1 "Location is great."
      8.1 "81% liked the proximity to shopping."
    • 6.9 "Service is ok."
      6.2 "62% said the reception staff was ok."
      5.7 "Only 57% thought the service was professional."
      5.2 "52% found the room service acceptable."
    • 6.8 "Breakfast is mediocre."
      6.8 "Breakfast prices were ok, according to 68%."
    • 6.2 "Pool is mediocre."
    • 5.1 "Average comfort."
      5.2 "Beds were acceptable for 52%."
      6.2 "Only 62% said rooms were big enough."
    • 4.8 "Rooms are not good."
      4.8 "52% said rooms were dirty."
      2.4 "76% thought they were poorly maintained."
      2.2 "78% complained about the bathroom."
      3.0 "For 70%, the rooms looked old."
      1.4 "86% found problems with the furniture."
      2.2 "78% said the bathroom was dirty."
      3.5 "65% thought the tv was sub-standard."
      1.6 "Air conditioning was criticized by 84%."
      0.8 "92% had problems with the shower."
      3.4 "66% were disappointed with the minibar."
      4.6 "54% criticized the small bathroom."
    • 4.3 "Not very clean."
      4.8 "52% said rooms were dirty."
      3.5 "65% thought it was rather dirty."
      2.2 "78% said the bathroom was dirty."
      4.3 "Dirty pool, said 57%."
    • 4.2 "Value below average."
      1.2 "The price was too high for 88%."
    • 4.1 "Vibe wasn't good."
      2.7 "73% criticized the unstylish hotel."
      2.8 "For 72%, the lobby entrance was sub-standard."
    • 2.5 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Pleasant hotel grounds"
    data provided by TrustYou

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