Overview

Hotel Green Plaza Hakuba
Best Service Friendliness

12860-1 Chikuniotsu, Otari 399-9422, Japan
+81 261 822 236

$105+

Overall guest ratings

8.4/10 Excellent
Based on 323 reviews

Review highlights

  • 8.3
  • 8.3
  • 8.3
  • 6.7

Good to know

  • Friendly atmosphere
  • Great menu
  • Friendly service

Nearby

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    About

    When visiting Otari, Hotel Green Plaza Hakuba is a great choice to consider. Guests can grab a bite to eat at one of the 2 restaurants, and the spa tub makes for a relaxing end to the day. A sauna and a garden are other highlights, and all rooms offer LCD TVs and refrigerators.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Internet
    • Skiing
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Ski-in/Ski-out
    • Designated smoking area
    • Non-smoking rooms available
    • Laundry facilities
    • Game room
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Train station shuttle
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    8.4 Excellent
    Based on 323 reviews
    • 8.3 "Breakfast is good."
    • 8.3 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 8.3 "Food is delicious."
      9.2 "92% loved the menu selection."
      10.0 "100% enjoyed the side dishes."
      10.0 "Yummy desserts, said 100%."
      8.9 "89% enjoyed the vegetable dishes."
    • 8.2 "Location is great."
      10.0 "Close to winter sports facilities, according to 100%."
      10.0 "100% liked the proximity to shopping."
    • 7.3 "High comfort."
      8.2 "82% thought rooms were spacious."
      8.7 "87% liked the big bathroom."
    • 6.7 "Rooms are ok."
      6.8 "For only 68%, the bathroom was ok."
      6.7 "Only 67% said rooms were clean enough."
      6.0 "Cleanliness of the bathroom was average, said 60%."
    • 6.5 "Average amenities."
      6.6 "66% thought the building was acceptable."
      6.9 "69% found the grounds not bad."
      6.7 "67% considered the lobby entrance to be so-so."
    • 3.2 "Disappointing internet connection."
      3.2 "68% said the wifi quality was bad."
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    Overall Rating

    8.5 Excellent
    Based on 64 reviews
    • 8.7 "Very nice wellness & sports facilities."
    • 8.4 "Breakfast is good."
    • 8.4 "Location is great."
    • 8.3 "Food is delicious."
      9.2 "92% loved the menu selection."
    • 8.3 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 6.9 "Vibe was decent."
    • 6.8 "Rooms are ok."
      6.7 "For only 67%, the bathroom was ok."
    • 6.8 "Average amenities."
      6.8 "68% thought the building was acceptable."
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    Overall Rating

    8.3 Excellent
    Based on 229 reviews
    • 8.3 "Location is great."
      10.0 "Close to winter sports facilities, according to 100%."
    • 8.1 "Breakfast is good."
    • 8.1 "Food is delicious."
      9.2 "92% loved the menu selection."
      7.5 "Beef and steak dishes were excellent, according to 75%."
    • 8.0 "Great service."
      9.1 "91% thought the service was very professional."
    • 6.7 "Average amenities."
      6.8 "68% thought the building was acceptable."
    • 6.7 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
    • 3.0 "Disappointing internet connection."
      3.0 "70% said the wifi quality was bad."
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    Overall Rating

    8.4 Excellent
    Based on 29 reviews
    • 8.5 "Location is great."
    • 8.4 "Food is delicious."
      9.1 "91% loved the menu selection."
    • 8.3 "Great service."
    • 6.9 "Rooms are ok."
      6.6 "For only 66%, the bathroom was ok."
    • 6.7 "Average amenities."
      6.9 "69% thought the building was acceptable."
    Good to know
    "Friendly atmosphere"
    "Great menu"
    "Friendly service"
    data provided by TrustYou

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