Trips
Arc The Hotel

Arc The Hotel

8.4
Excellent

Based on 1,502 reviews
 
140 Slater Street, Ottawa, ON K1P 5H6, Canada
  +1 613 238 2888
Arc The Hotel - Ottawa, ON, Canada
Check-in
Check-out
Compare vs. KAYAK |
KAYAK $112
Orbitz $115
Tablet $125
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Tablet
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Rooms

Check-in
Check-out

Standard Rooms

$135+

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Bed Type
Provider
Nightly
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Unknown
$135 per night
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Unknown
$147 per night

King Rooms

$252+

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Bed Type
Provider
Nightly
IMAGE
King bed
$252 per night

Queen Rooms

$112+

Photo
Bed Type
Provider
Nightly
IMAGE
Queen bed
$112 per night
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Queen bed
$115 per night
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Queen bed
$125 per night
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Queen bed
$129 per night
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Queen bed
$135 per night
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Unknown
$173 per night

Double Rooms

$131+

Photo
Bed Type
Provider
Nightly
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Double bed
$131 per night
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Queen bed
$164 per night
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Queen bed
$169 per night
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Unknown
$176 per night
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Queen bed
$177 per night

Reviews

Pros

Cons

Traveler rating

127
77
23
7
1

Time of year

Traveler type

Show reviews that mention

+
sparkling wine
parliament hill
valet parking
downtown ottawa
free wifi
nice hotel
size of queen
good location
complementary glass
pay for valet
room was too small
loads shops restaurants
hidden costs
comfortable bed
parking was a little pricey
room service
nicely renovated
friendly staff
major sites
  • Excellent
    Apr 2018
    9.7

    Needs to be more clear about parking. Is there a valet stand? Do we leave everything with the desk? Wasn’t clear on arrival.

  • Okay
    Nov 2017
    4.8

    Great location, poor customer service

    The hotel is in a great location. It is a short walk from Elgin Street and Bank Street, where there are great shops and restaurants. Very convenient.

    When we arrived, there was no power in the hotel. Of course this is not their fault, but we weren't even informed by the concierge when checking in, it was the teenage doorman who told us that there was no power. Not a great first impression. When they checked us in, they sent us to an occupied room which was absolutely mortifying. The next morning we woke up and noticed that there was a blood stain on the top sheet.. that was not from my partner or I. We immediately called and asked for the sheets to be changed, and informed them we were heading out for the rest of the day. When we returned back to the hotel hours later, the sheets had not been changed. Totally disgusting. The next morning my partner decided to stay in Ottawa one extra day, and wanted to stay in the room an extra night (it was close to everything and his stuff was already there). When we went downstairs to pay the extra charge, they took an ADDITIONAL deposit. Totally ridiculous as they still had a deposit from the first two nights. Definitely would not stay here again! The location was great but there were far too many issues.

  • Excellent
    Mar 2017
    10.0

    I liked the Hotel, loved that there were glasses and not plastic cups in the room and bathroom

  • Excellent
    Jun 2016
    10.0

    Staff were very friendly. Room was clean and comfortable.

  • Good
    Jun 2016
    6.2

    A little worn

    Glass of wine in the evening was nice.

    Lack of curtain or window screen. Only a blackout shade was available so either your window was open for two very close buildings to peer into or your room was dark. Also the hotel was a little worn and the carpet needed a shampoo.

  • Okay
    Jun 2016
    6.0

    ok but not great

    A little dated...forgot shampoo in room, cleaning staff were socializing when I got to room..forgot to replace many items in room.

  • Good
    Nov 2015
    8.0

    overall my stay was good. I had a great time and t

    The bed was firm and comfortable.

    The limitation in variety of food at the restaurant.

  • Good
    Jul 2015
    7.4

    The design in the room. The comfy bed. The location

    The staff could not speak French. The room was obviously cleaned too fast the bed was poorly made and the bathroom was a bit dirty. There was a lot of dust on the furniture. There was no terrasse and no pool. There was no recycle bin in the room. The strong chemical perfume in the lobby.

  • Excellent
    Oct 2014
    9.1

    Great value (except for the food prices)

    Great value for the price. Friendly staff and nice rooms. Perfect for a solo traveler. Excellent location right by Parliament.

    None of the dining options were very affordable, and breakfast is not included.

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About

Overview

A stay at Arc The Hotel places you in the heart of Ottawa, within a 15-minute walk of Parliament Hill and Supreme Court of Canada. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Ottawa? This hotel has 8880 square feet (825 square meters) of space consisting of conference space and meeting rooms. Limited parking is available onsite.

Hotels.com

More

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa

8.4 Excellent

Based on 1,502 reviews

9.2

Wellness Area

9.1

Service

5.0

Value for money

4.9

Comfort

Things to Know

  • Clean rooms
  • Wonderful sightseeing

Check in

3:00 PM

Check out

10:30 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness center
Free Wi-Fi
ATM on-site
Business center
Car rental
Internet
Concierge service
Currency exchange on-site
Laundry service
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
Air-Conditioned
24 Hour Front Desk
Safe
Storage available
Pets allowed on request. Charges may apply.
Elevator
Laundry facilities
Hairdryer
Parking (surcharge)
Towels

Location

Most Popular Landmarks

  • National War Memorial 0.3 mi
  • Parliament Hill 0.3 mi
  • Peace Tower 0.3 mi
  • Shaw Centre 0.4 mi
  • Bytown Museum 0.4 mi
  • Supreme Court of Canada 0.4 mi

Ottawa Travel Guide

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