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Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.9 "Location is great."9.8 "98%
liked the proximity to sightseeing ." 9.8 "98%liked the proximity to shopping ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.7 "Great service."9.6 "96% found the
staff to be very friendly ." 7.5 "Housekeeping was great , according to 75%." -
5.8 "Average value."6.8 "68% thought it was
adequately priced ." 5.0 "Theprice was ok for 50%." -
5.8 "Breakfast is mediocre."
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5.6 "Internet is average."6.8 "68% thought it was
adequately priced ." -
5.1 "Rooms are ok."6.5 "
Cleanliness of the bathroom was average , said 65%." -
4.9 "Bad amenities."4.7 "53% thought the
building wasn't nice ." 0.0 "100%complained about the elevator ." -
4.7 "Not very comfortable."1.7 "83% said
rooms were small ." 3.6 "64% thought it wastoo noisy ." 1.2 "Air conditioning was criticized by 88%." 2.0 "80%criticized the small bathroom ."
Overall Rating
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8.5 "Great service."9.6 "96% found the
staff to be very friendly ." -
8.4 "Location is great."9.8 "98%
liked the proximity to sightseeing ." 9.9 "99%liked the proximity to shopping ." 10.0 "City centre within easy reach , said 100%." -
6.2 "Internet is average."
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5.9 "Average value."
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5.6 "Breakfast is mediocre."
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5.1 "Rooms are ok."
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4.9 "Bad amenities."4.7 "53% thought the
building wasn't nice ." -
4.7 "Not very comfortable."1.9 "81% said
rooms were small ." 3.2 "68% thought it wastoo noisy ." 0.9 "Air conditioning was criticized by 91%." 2.2 "78%criticized the small bathroom ."
Overall Rating
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8.7 "Location is great."9.9 "99%
liked the proximity to sightseeing ." -
8.6 "Great service."9.6 "96% found the
staff to be very friendly ." 7.4 "74% said thereception staff was great ." -
5.4 "Average value."
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5.1 "Rooms are ok."
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4.8 "Not very comfortable."1.8 "82% said
rooms were small ." 3.8 "62% thought it wastoo noisy ."
Overall Rating
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9.1 "Terrific location."9.9 "99%
liked the proximity to sightseeing ." -
9.0 "World class service."9.7 "97% found the
staff to be very friendly ." -
6.4 "Average value."
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5.2 "Rooms are ok."
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5.1 "Average amenities."
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4.6 "Not very comfortable."1.6 "84% said
rooms were small ."
Overall Rating
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9.0 "Terrific location."
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8.7 "Great service."9.6 "96% found the
staff to be very friendly ." 8.5 "85% said thereception staff was great ." -
5.4 "Rooms are ok."
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5.3 "Breakfast is mediocre."
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5.2 "Average comfort."
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4.9 "Bad amenities."4.7 "53% thought the
building wasn't nice ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
I liked the Hotel, loved that there were glasses and not plastic cups in the room and bathroom
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10.0review from
Staff were very friendly. Room was clean and comfortable.
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6.2review from
Glass of wine in the evening was nice. Lack of curtain or window screen. Only a blackout shade was available so either your window was open for two very close buildings to peer into or your room was dark. Also the hotel was a little worn and the carpet needed a shampoo.
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6.0review from
A little dated...forgot shampoo in room, cleaning staff were socializing when I got to room..forgot to replace many items in room.
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8.0review from
The bed was firm and comfortable. The limitation in variety of food at the restaurant.
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7.4review from
The design in the room. The comfy bed. The location The staff could not speak French. The room was obviously cleaned too fast the bed was poorly made and the bathroom was a bit dirty. There was a lot of dust on the furniture. There was no terrasse and no pool. There was no recycle bin in the room. The strong chemical perfume in the lobby.
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9.1review from
Great value for the price. Friendly staff and nice rooms. Perfect for a solo traveler. Excellent location right by Parliament. None of the dining options were very affordable, and breakfast is not included.
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8.0review from
The design and the atmosphere. Everything was fine. This is my 4th time at the same hotel, won't change it.
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8.0review from
The staff are very nice and helpful Some rooms are small (not all)
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5.0review from
Great location. Loved the turn down service and the bottled water in the rooms. Slow elevator. Small rooms; made you feel like you get what you pay for. Left charger in room, had to ask three times at front desk to get a response. Twice thwy promised to call and never did and finally when I wated in the lobby for an answer, it was like they were clueless on my first two requests, and had to start explaining all over again.
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7.3review from
its location and style expensive parking
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5.7review from
Staff pleasant; everyone clearly trying hard Room service took a long time and what I had was marginal quality-wise; unlit alarm clock; old TV
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6.8review from
The personnel was very friendly and helpful, and the hotel has somehow pleasant atmosphere. It is rather small and modernly designed hotel. Every day we got an apple, bottled water and daily newspaper. It is located about 5 minutes of walking from the Parliament Hill. We certainly recommend it. Free internet connection was available only in the lobby. However, you can pay for it if you want to use internet in the room. But this was really not such a big problem...
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6.8review from
Excellent location, beautiful lobby, room was very nicely appointed, good service Room was quite small and the air circulation fan was very noisy (fortunately, it wasn't hot , so we didn't need it much). There is a huge construction project beyond the hotel , so the view isn't great
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7.6review from
Great receptionist who could see on our arrival that the room we had booked would be little small, so upgraded us to a larger room. Friendly, welcoming bartender. Good food in the restaurant. very comfortable bed. Would have liked a sauna as well as the gym facility.
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7.6review from
The staff was very polite, the welcome drink , the chocolate and the coffee were very appreciated. The noise in the corridor when guests were entering their room
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7.2review from
The closeness to all the attractions in Ottawa...The hotel is literally a 5 minute walk from Parliament Hill
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10.0review from
I liked the Hotel, loved that there were glasses and not plastic cups in the room and bathroom
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10.0review from
Staff were very friendly. Room was clean and comfortable.
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8.0review from
The bed was firm and comfortable. The limitation in variety of food at the restaurant.
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9.1review from
Great value for the price. Friendly staff and nice rooms. Perfect for a solo traveler. Excellent location right by Parliament. None of the dining options were very affordable, and breakfast is not included.
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8.0review from
The design and the atmosphere. Everything was fine. This is my 4th time at the same hotel, won't change it.
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8.0review from
The staff are very nice and helpful Some rooms are small (not all)
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7.4review from
The design in the room. The comfy bed. The location The staff could not speak French. The room was obviously cleaned too fast the bed was poorly made and the bathroom was a bit dirty. There was a lot of dust on the furniture. There was no terrasse and no pool. There was no recycle bin in the room. The strong chemical perfume in the lobby.
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7.3review from
its location and style expensive parking
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6.8review from
The personnel was very friendly and helpful, and the hotel has somehow pleasant atmosphere. It is rather small and modernly designed hotel. Every day we got an apple, bottled water and daily newspaper. It is located about 5 minutes of walking from the Parliament Hill. We certainly recommend it. Free internet connection was available only in the lobby. However, you can pay for it if you want to use internet in the room. But this was really not such a big problem...
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6.8review from
Excellent location, beautiful lobby, room was very nicely appointed, good service Room was quite small and the air circulation fan was very noisy (fortunately, it wasn't hot , so we didn't need it much). There is a huge construction project beyond the hotel , so the view isn't great
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7.6review from
Great receptionist who could see on our arrival that the room we had booked would be little small, so upgraded us to a larger room. Friendly, welcoming bartender. Good food in the restaurant. very comfortable bed. Would have liked a sauna as well as the gym facility.
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7.6review from
The staff was very polite, the welcome drink , the chocolate and the coffee were very appreciated. The noise in the corridor when guests were entering their room
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7.2review from
The closeness to all the attractions in Ottawa...The hotel is literally a 5 minute walk from Parliament Hill
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6.2review from
Glass of wine in the evening was nice. Lack of curtain or window screen. Only a blackout shade was available so either your window was open for two very close buildings to peer into or your room was dark. Also the hotel was a little worn and the carpet needed a shampoo.
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6.0review from
A little dated...forgot shampoo in room, cleaning staff were socializing when I got to room..forgot to replace many items in room.
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5.0review from
Great location. Loved the turn down service and the bottled water in the rooms. Slow elevator. Small rooms; made you feel like you get what you pay for. Left charger in room, had to ask three times at front desk to get a response. Twice thwy promised to call and never did and finally when I wated in the lobby for an answer, it was like they were clueless on my first two requests, and had to start explaining all over again.
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5.7review from
Staff pleasant; everyone clearly trying hard Room service took a long time and what I had was marginal quality-wise; unlit alarm clock; old TV
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