Cons (-) No air conditioning . Old building with old balcony. Felt unsafe.
3 stars
Ottawa Embassy Hotel & Suites
Photos of Ottawa Embassy Hotel & Suites
Overview
The Ottawa Embassy Hotel & Suites is located in central Ottawa, just steps from City Hall and the Rideau Canal, offering some of the most spacious accommodations in the downtown area. All of the guest suites at this property include a private balcony and a fully-equipped kitchen. Complimentary WiFi is provided in all areas of the hotel.
Guest rooms include a work desk and Keurig coffee maker. There is also a flat-screen TV with cable and deluxe bath amenities are provided. Room service is available for all guests. There are 140 guest rooms and suites at this smoke-free property. There is a restaurant and a bar and breakfast is available for a daily fee. The hotel provides daily parking for a fee, as well. Children can stay free with the use of existing bedding.
There is a fitness center at this hotel, which also offers 24-hour front desk services. There is a front desk safe and an ATM. The hotel also provides laundry and dry cleaning service. There is a meeting room available for small meetings and events, as well. This hotel offers pet-friendly accommodations. Guest laundry facilities are also available.
There are connecting rooms at this property. All of the guest rooms include individual climate control, ironing amenities, satellite TV, free newspapers and local calls, and a private bathroom with complimentary toiletries. Rooms also include comfortable beds and bedding. Daily housekeeping is provided. The hotel also has a sauna.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Ottawa Embassy Hotel & Suites
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Kitchen
- Electric kettle
- Oven
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
- Kitchenette
Services and conveniences
- ATM on-site
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
- Tile/marble floor
- Storage available
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
- Dining table
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
- Upper floors accessible by elevator
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Parking and transportation
- Parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Balcony
Fitness
- Fitness center
Spa
- Sauna
Reviews of Ottawa Embassy Hotel & Suites
8.1
Very good
1559 verified ratings
Wonderful
591
Very good
360
Good
257
Okay
109
Fair
90
Mediocre
54
Poor
98
Summary of reviews
Guests say
Guests appreciated the hotel's location, which is close to downtown and attractions. However, many reviews highlighted issues with cleanliness, outdated amenities, and insufficient air conditioning. Some guests felt unsafe due to the old building and ongoing renovations, while others enjoyed the spacious rooms and comfortable beds. Overall, while the location is a strong point, the hotel needs significant updates and better service.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.1 out of 10
859 reviews
7.9 out of 10
13 reviews
4.4 out of 10
8 reviews
7.1 out of 10
2 reviews
All reviews
Pros (+) Rooms are not great
Cons (-) Rooms are not great
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers spacious accommodations with private balconies and fully-equipped kitchens, complimentary WiFi, a restaurant and bar, daily parking for a fee, a fitness center, pet-friendly accommodations, and guest laundry facilities.
What can I expect from the hotel's customer service?
The staff is described as very friendly and accommodating, with excellent service at the front desk and in the restaurant. However, some guests mentioned unfriendly front desk staff.
How is the quality of the beds at the hotel?
Guests have described the beds as comfortable and the rooms as spacious, but some mentioned that the mattress topper was too short, causing discomfort.
Is parking available at the hotel?
Yes, the hotel provides daily parking for a fee, but some guests expressed dissatisfaction with the parking situation, stating that no parking was included and that the parking was full, leading to the need to park elsewhere.
What is the food quality like at the hotel?
The hotel has a restaurant and bar, with guests praising the food quality and service. However, some guests mentioned issues with the coffee maker in the room and the need for better breakfast options.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Balcony
Several guests recommended choosing a room with a balcony for a pleasant experience and views.
Consider Parking Alternatives
Some guests found the on-site parking challenging, so consider exploring alternative parking options nearby.
Check Room Amenities
While the hotel offers spacious accommodations, some guests found certain room features, such as the size of the bedroom and the functionality of the TV, to be less than ideal. It may be helpful to review specific room amenities before booking.
Be Mindful of Room Temperature
Several guests mentioned issues with room temperature and airflow, so consider this when selecting a room and managing the climate during your stay.
Pet-Friendly Accommodations
The hotel offers pet-friendly accommodations, making it a convenient option for guests traveling with pets.
Explore Nearby Attractions
The hotel's central location provides easy access to various attractions, including the Shaw Centre, University of Ottawa, and Parliament Hill, making it a great base for exploring the city.
Consider Early Check-In and Late Check-Out
Some guests noted limited flexibility for early check-in and late check-out, so it may be beneficial to confirm these arrangements in advance.
Addressing Noise Concerns
A few guests mentioned noise-related issues, such as loud heaters and poor noise isolation, so it may be helpful to prepare accordingly or inquire about quieter room options.
Review Check-In Process
Some guests experienced challenges during the check-in process, particularly related to payment methods and room assignments. It may be beneficial to clarify these details in advance.
Dining Experience
While the hotel has a restaurant and bar, some guests highlighted the need for improvements in the dining experience, such as breakfast inclusions and kitchenette equipment.
Location
25 Cartier Street, Ottawa, ON K2P 1J2
What's nearby
- Shaw Centre0.3 mi
- University of Ottawa0.4 mi
- National War Memorial0.4 mi
- Downtown Ottawa0.5 mi
- Parliament Hill0.6 mi
- Peace Tower0.6 mi
- Embassy of the United States0.7 mi
- Library Of Parliament0.7 mi
- Supreme Court of Canada0.8 mi
- National Gallery of Canada0.8 mi
- Library and Archives Canada0.9 mi
- Royal Canadian Mint1 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Ottawa Embassy Hotel & Suites
Low season | February |
|---|---|
High season | October |
Average price (weeknight) | $175 |
Average price (weekend night) | $150 |
When to book a room at Ottawa Embassy Hotel & Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Ottawa Embassy Hotel & Suites
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Value for money | 8.0 |
|---|---|
Distance to city center | 0.5 mi |
Nearest Airport | Ottawa |
Distance to airport | 6.8 mi |
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