Cons (-) Rooms need to be renovated. Breakfast could have been included.
4 stars
Sheraton Ottawa Hotel
Photos of Sheraton Ottawa Hotel
Overview
The Sheraton Ottawa Hotel is located in downtown Ottawa, just minutes from Parliament Hill, ByWard Market, and the Shaw Centre. The hotel is also close to public transit and many downtown businesses, making it an ideal accommodation for all kinds of travel. Complimentary WiFi is provided throughout the hotel, which offers valet-only parking for a fee. There are 236 guest rooms and suites available, including accessible guest rooms and suites.
This pet-friendly hotel offers guest rooms with the signature Sheraton Sleep experience, along with flat-screen TVs, a mini-fridge, work desk, and deluxe marble bathrooms with premium amenities. Rooms also include a selection of pillows, individual climate control, an electronics charging panel, and a sofa bed. Club Level rooms offer additional amenities and exclusive access to the Club Lounge, which has other benefits. The hotel also features a 24-hour fitness center with state-of-the-art equipment and an indoor pool and lounge area. There is over 10,000 square feet of meeting and event space at this downtown hotel, along with a dedicated events and catering staff.
The Sheraton Ottawa Hotel is a non-smoking property. Car rental services and a concierge desk are available and the front desk is open 24 hours a day. The hotel provides a variety of breakfast options for a fee. There are vending machines on the property and local restaurant dinner delivery is available. The hotel also provides room service for guests, along with laundry and dry cleaning service. There is a convenience store in the lobby area.
Latest deals for Sheraton Ottawa Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Sheraton Ottawa Hotel
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
- Business center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- Bottle of water
- 24hr front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Allergy-free room
- No smoking
- Designated smoking area
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Things to do
- Gift shop
- Hiking
- Bicycle rental
- Canoeing
- Cycling
- Skiing
- Horse riding
General
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Lockers
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
- Smartphone dock
Bedroom
- Feather pillow
- Fold-up bed
- Alarm clock
- Wardrobe or closet
Parking and transportation
- Parking
- Valet parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Fitness
- Fitness center
- Tennis
- Squash
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
Spa
- Sauna
Reviews of Sheraton Ottawa Hotel
8.3
Very good
1794 verified ratings
Wonderful
845
Very good
366
Good
295
Okay
101
Fair
97
Mediocre
38
Poor
52
Summary of reviews
Guests say
Guests appreciated the great location and cleanliness of the hotel, with many mentioning the spacious rooms. However, there were several complaints about the outdated bathrooms and noise levels due to construction in the area. Service quality was also a point of concern for some guests, indicating room for improvement.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.3 out of 10
89 reviews
8.6 out of 10
2 reviews
All reviews
Pros (+) The location of the hotel great and really in the middle of downtown. Being an spg platinum member has its perks as you get access to free breakfast, a printer and newspapers in the platinum lounge which is really nice and cozy.
Cons (-) Location being downtown and with all the construction work it was noisy early in the morning and late at night. The fitness and pool facilities are great but it is certainly missing a sauna and hot tub. Parking had to be valet and was 24$per day. That was very expensive and a huge upset that no free parking option was available.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities provided in the guest rooms?
The guest rooms offer the signature Sheraton Sleep experience, flat-screen TVs, a mini-fridge, work desk, deluxe marble bathrooms with premium amenities, a selection of pillows, individual climate control, an electronics charging panel, and a sofa bed.
What are the available dining options at the hotel?
The hotel provides a variety of breakfast options for a fee, room service, a restaurant, bar/lounge, coffee shop, tea/coffee maker, refrigerator, and vending machines for drinks and snacks.
What can guests expect from the hotel's fitness facilities?
The hotel features a 24-hour fitness center with state-of-the-art equipment, an indoor pool, sauna, and access to activities such as tennis and squash.
Is parking available at the hotel?
Yes, the hotel offers valet-only parking for a fee, and there are also private parking and long-term parking options available.
What are some nearby attractions to the hotel?
The hotel is conveniently located near attractions such as Parliament Hill, ByWard Market, the Shaw Centre, the National Gallery of Canada, and the Canadian Museum of Nature.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Club Level Room
Club Level rooms offer additional amenities and exclusive access to the Club Lounge, providing extra benefits for a more comfortable stay.
Consider Room Selection Carefully
Some guests reported issues with bathroom facilities, so it may be beneficial to inquire about the condition of the bathrooms when selecting a room.
Take Advantage of the Location
The hotel's central location allows for easy walking access to Parliament Hill, ByWard Market, and other key attractions, making it convenient for exploring the city.
Be Mindful of Parking Costs
Guests noted the mandatory valet parking with a daily fee, so it's important to consider this additional cost when planning your stay.
Check for Renovations
Some guests mentioned that the pool was undergoing renovations during their stay, so it's advisable to inquire about any ongoing renovations or closures that may impact your experience.
Explore Nearby Dining Options
While the hotel offers room service and breakfast for a fee, guests recommended exploring the local restaurant options for dinner delivery, providing a variety of dining choices.
Consider Pet-Friendly Accommodation
The hotel is pet-friendly, but it's advisable to inquire about any applicable charges for bringing pets to ensure a smooth and enjoyable stay with furry companions.
Utilize the 24-Hour Fitness Center
The hotel features a 24-hour fitness center with state-of-the-art equipment, providing guests with the flexibility to maintain their fitness routines at any time during their stay.
Inquire About Multilingual Staff
The hotel offers multi-lingual staff, which can be beneficial for international travelers or those who are more comfortable communicating in languages other than English.
Plan Ahead for Breakfast
While the hotel provides a variety of breakfast options for a fee, guests mentioned limited choices and basic offerings, so it may be helpful to plan breakfast options in advance.
Location
150 Albert Street, Ottawa, ON K1P 5G2
What's nearby
- Downtown Ottawa208 yd
- National War Memorial0.3 mi
- Parliament Hill0.3 mi
- Peace Tower0.3 mi
- Library Of Parliament0.3 mi
- Supreme Court of Canada0.4 mi
- Shaw Centre0.4 mi
- Library and Archives Canada0.5 mi
- Embassy of the United States0.5 mi
- National Gallery of Canada0.6 mi
- University of Ottawa0.7 mi
- Royal Canadian Mint0.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sheraton Ottawa Hotel
Low season | March |
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High season | August |
Average price (weeknight) | $233 |
Average price (weekend night) | $202 |
When to book a room at Sheraton Ottawa Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.8 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Ottawa |
Distance to airport | 6.9 mi |
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