Pros (+) Clean modern room, pool and hot tub
4 stars
The Metcalfe Hotel
Photos of The Metcalfe Hotel
Overview
Situated under a 20-minute walk from Laurier Bus Station, The Metcalfe Hotel offers guests an ideal base while visiting Ottawa. It also offers a sauna, an indoor pool and a Jacuzzi.
There are a variety of amenities on offer to guests of the hotel, including a beauty centre, an express check-in and check-out feature and meeting facilities. In addition, the multilingual staff are on hand to offer assistance.
Rooms are air-conditioned and have premium amenities such as a coffee maker, an iPod docking station and a flat-screen TV. They feature a CD player, internet access and a private bathroom.
The Metcalfe Hotel's in-house eatery provides a convenient option for guests wanting to dine in. Alternatively, there is a large choice of international restaurants close by.
The hotel is ideally situated for sightseeing in the city, with Parliament Hill and National War Memorial a short stroll away. It is easily accessible on foot from Mackenzie King Station.
Latest deals for The Metcalfe Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Metcalfe Hotel
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
Dining
- Minibar
- Microwave
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
Services and conveniences
- ATM on-site
- Business center
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Allergy-free room
- No smoking
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Pool and spa
- Hot tub
- Sauna
- Pool
Parking and transportation
- Parking
- Valet parking
- Private parking
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Board games/puzzles
Health and safety
- Daily housekeeping
- Safe
General
- Storage available
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of The Metcalfe Hotel
8.8
Very good
1238 verified ratings
Wonderful
736
Very good
240
Good
174
Okay
31
Fair
31
Mediocre
13
Poor
13
Summary of reviews
Guests say
Guests appreciated the hotel's cleanliness and excellent location, making it convenient for exploring downtown attractions. However, some reviews highlighted issues with service quality and noise levels, which detracted from the overall experience. The amenities, including the pool and spa area, received positive feedback, but there were concerns about parking and room comfort.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.8 out of 10
5 reviews
9.3 out of 10
2 reviews
All reviews
Cons (-) There is No place to park in front of the hotel legally b/c the cabs take the spots. I forgot my razor and had one sent to the room. It was quite possibly to WORST razor ever made! My face was so badly cut it was terrible that a hotel would send this to a customer. This is two days later and I am still bleeding. A cheap disposable Bic razor would have served the purpose instead of this plastic wit...
Read more
Pros (+) Clean, comfortable room. Friendly staff.
Cons (-) Wall paper behind bed was ugly! Shower needed a railing or something to hold on to....too easy to slip and fall.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a sauna, indoor pool, Jacuzzi, and a beauty center. Additionally, guests can enjoy the convenience of an in-house eatery and a French Bistro restaurant, Cocotte, with excellent food and service.
Is parking available at the hotel?
Yes, the hotel offers parking and valet parking services. However, some guests found the parking to be expensive and had difficulty finding parking initially.
How is the quality of the beds at the hotel?
Guests have praised the hotel for its super comfortable beds and the availability of cribs for families.
What can guests expect from the hotel's cleanliness and customer service?
The hotel is known for being clean, well-maintained, and modern. Guests have also appreciated the helpful, respectful, and welcoming staff.
When is the best time to visit the hotel?
The high season at the hotel is in February, while the low season is in October. It's advisable to plan a visit accordingly to enjoy the hotel's offerings and the nearby attractions in Ottawa.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Pet
The hotel is pet-friendly, so if you're traveling with a furry friend, this could be a great option for you. Just be aware that charges may apply.
Explore Nearby Attractions
The hotel is ideally situated for sightseeing, with Parliament Hill and the National War Memorial just a short stroll away. Take advantage of the convenient location to explore these iconic landmarks.
Check Room Amenities
Some guests noted that there was no microwave in the room, so if this is important to you, consider confirming the availability of this amenity before your stay.
Take Advantage of the On-Site Restaurant
Guests praised the hotel's in-house eatery, so consider dining in during your stay. The restaurant received positive feedback for its delicious food and knowledgeable staff.
Be Mindful of Noise Levels
A few guests mentioned that their rooms were noisy, so if you're sensitive to noise, it may be worth requesting a quieter room or bringing earplugs.
Consider Parking Options
While the hotel offers valet parking, some guests found it expensive. If you're looking for more affordable parking, consider exploring public parking options nearby.
Enjoy the Indoor Pool and Sauna
The hotel offers an indoor pool and sauna, providing a relaxing way to unwind during your stay. Take advantage of these facilities for a rejuvenating experience.
Take Note of Check-in Requirements
Some guests mentioned that a credit card is required for check-in, which may be a consideration for those preferring alternative payment methods.
Appreciate the Unique Decor
Many guests appreciated the hotel's modern and visually appealing decor, as well as its unique charm and character. Take some time to admire the hotel's design and ambiance during your stay.
Location
123 Metcalfe Street, Ottawa, ON K1P 5L9
What's nearby
- National War Memorial426 yd
- Downtown Ottawa435 yd
- Shaw Centre0.3 mi
- Parliament Hill0.4 mi
- Peace Tower0.4 mi
- Library Of Parliament0.4 mi
- Supreme Court of Canada0.5 mi
- Embassy of the United States0.5 mi
- University of Ottawa0.6 mi
- Library and Archives Canada0.6 mi
- National Gallery of Canada0.7 mi
- Royal Canadian Mint0.8 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Metcalfe Hotel
Low season | October |
|---|---|
High season | June |
Average price (weeknight) | $298 |
Average price (weekend night) | $185 |
When to book a room at The Metcalfe Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at The Metcalfe Hotel
FAQs when booking at The Metcalfe Hotel
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in OttawaMost recommended
See most recommended stays in OttawaGood to know
Value for money | 8.5 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Ottawa |
Distance to airport | 6.9 mi |
Everything you need to know for your stay in Ottawa
Complete your trip
Popular destinations