Rooms are spacious but dated. Everything was clean. Big restaurant. Rates were right for the caliber of hotel you get. If you need to be near the airport or the suburbs, it's a good choice. Not the best location if you're looking to vacation.
3 stars
Hilton Garden Inn Ottawa Airport
Photos of Hilton Garden Inn Ottawa Airport
Overview
Boasting a Jacuzzi, free Wi-Fi and an indoor pool, this Ottawa hotel is conveniently located within Ottawa Macdonald-Cartier International Airport. It features a fitness center, as well as a free shuttle service, an express check-in and check-out feature and a ballroom.
Hilton Garden Inn Ottawa Airport has recently undergone refurbishment and offers a 24-hour business centre, a currency exchange and a 24-hour reception. Additionally, the multilingual staff are on hand to offer local information.
The hotel's rooms are comfortable and feature a kitchenette that is equipped with a refrigerator and a microwave. They each have a spa bath, tea and coffee making facilities and movies-on-demand.
Guests staying at Hilton Garden Inn Airport Ottawa can sit down to a unique dining experience at the on-site restaurant, conveniently based for those who want to stay close at mealtime. In the evening, guests are able to enjoy a drink in the comfortable lounge bar.
For those wishing to explore the great outdoors, Hilton Garden Inn Ottawa Airport is near popular fishing and scenic spots. Parliament Hill and University of Ottawa are close by.
Latest deals for Hilton Garden Inn Ottawa Airport
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Garden Inn Ottawa Airport
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Free airport shuttle
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Soundproof rooms
- Soundproofing
- Telephone
- Privacy curtain
- Storage available
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic pillow
- Allergy-free room
- No smoking
- Designated smoking area
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Vending machine (drinks)
- Vending machine (snacks)
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Indoor pool
Parking and transportation
- Free airport shuttle
- Free parking
Bathroom
- Hairdryer
- Walk-in shower
Bedroom
- Feather pillow
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Things to do
- Casino
Fitness
- Fitness center
Reviews of Hilton Garden Inn Ottawa Airport
8.2
Very good
1771 verified ratings
Wonderful
952
Very good
375
Good
209
Okay
81
Fair
52
Mediocre
35
Poor
67
Summary of reviews
Guests say
Guests appreciated the hotel's convenient location near the airport and the friendly service from the staff. However, many reviews highlighted issues with amenities, such as the lack of breakfast options and problems with room comfort, including AC and bed quality. Overall, while the hotel offers good value for its location, improvements in amenities and room conditions are needed.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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8.2 out of 10
1181 reviews
8.3 out of 10
159 reviews
9 out of 10
19 reviews
10 out of 10
1 review
9.2 out of 10
5 reviews
All reviews
We pre-booked a shuttle the night before our departure but when it arrived it was already full of guests from the hotel next door. I would recommend having a tracking system between hotels to know when all the seats have been spoken for so that nobody gets left behind when there is a time crunch to get to the airport.
Pros (+) The rooms are by far the most comfortable I've seen at any Garden Inn.
Pros (+) Rooms were huge and beds comfortable. Staff friendly.
Pros (+) Close to airports
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at the hotel?
The hotel offers a unique dining experience at the on-site restaurant, with a convenient bar for evening drinks.
Are there any specific amenities for families with kids?
The hotel provides kids meals, making it family-friendly for guests traveling with children.
What can guests expect from the hotel's cleanliness and room comfort?
Guests can expect very clean and quiet rooms with spacious accommodations and comfortable beds, ensuring a great night's sleep.
Is there a shuttle service available for transportation?
The hotel offers a free airport shuttle, providing efficient and courteous transportation for guests.
What are the best times to visit the hotel?
The high season is in May, offering a great time to experience the hotel's exclusive amenities and comfortable accommodations.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Jacuzzi
Consider booking a room with a spa bath for a luxurious and relaxing experience, as several guests praised the comfort and amenities of these rooms.
Consider Room Location
If you are sensitive to noise, request a room away from the elevator to ensure a quieter stay, as some guests reported occasional noise disturbances.
Check Shuttle Service Availability
If you have a late arrival or early departure, verify the availability of the shuttle service in advance, as some guests expressed concerns about shuttle service availability during odd hours.
Explore Nearby Attractions
Take advantage of the hotel's proximity to popular attractions such as Lansdowne Park, Rideau Canal, and Parliament Hill for convenient sightseeing opportunities.
Verify Breakfast Inclusions
If breakfast is important to you, confirm the details of the breakfast offerings, as some guests were surprised by the lack of complimentary breakfast despite expectations.
Consider Noise Levels in Room Selection
If you are a light sleeper, consider requesting a room on a higher floor to minimize potential noise from the lobby or nearby areas, as some guests mentioned noise disturbances on lower floors.
Plan for Room Temperature Control
Be mindful of potential challenges with room temperature control, as a few guests reported difficulties in adjusting the room temperature to their preference.
Check for Bathroom Amenities
Before settling in, ensure that the bathroom amenities, such as the shower and drainage, are in good condition, as a few guests encountered issues with bathroom facilities.
Verify Restaurant Service
If dining at the hotel's restaurant, manage expectations for service, as a few guests reported mixed experiences with restaurant staff.
Consider Transportation Options
If relying on the hotel's shuttle service, have a backup plan in case of any unexpected unavailability, as a few guests encountered challenges with shuttle service availability.
Location
2400 Alert Road, Ottawa, ON K1V 1S1
What's nearby
- Carleton University4.7 mi
- University of Ottawa6.7 mi
- Downtown Ottawa6.8 mi
- Shaw Centre6.9 mi
- Library and Archives Canada6.9 mi
- Canadian War Museum6.9 mi
- National War Memorial7 mi
- Supreme Court of Canada7 mi
- Parliament Hill7.1 mi
- Peace Tower7.1 mi
- Library Of Parliament7.1 mi
- Watson's Mill7.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn Ottawa Airport
Low season | September |
|---|---|
High season | April |
Average price (weeknight) | $143 |
Average price (weekend night) | $164 |
When to book a room at Hilton Garden Inn Ottawa Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hilton Garden Inn Ottawa Airport
FAQs when booking at Hilton Garden Inn Ottawa Airport
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Value for money | 8.1 |
|---|---|
Distance to city center | 6.4 mi |
Nearest Airport | Ottawa |
Distance to airport | 1.0 mi |
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