Liked the suite, the check-in, the location and the underground parking. A little pricey but everything is these days!
4 stars
Les Suites Hotel Ottawa
130 Besserer Street, Ottawa, ON K1N 9M9, Canada
Ottawa, Canada
See location+1 613 232 2000Official websitePhotos of Les Suites Hotel Ottawa
Overview
Les Suites Hotel is located in Ottawa and is a short walk from Laurier Bus Station. It features a fitness center, as well as a sauna, an indoor pool and a Jacuzzi.
The property has recently undergone refurbishment and provides babysitting/child services, a 24-hour business centre and a 24-hour reception. Additionally, the multilingual staff are on hand to provide assistance. A helpful tour desk is available and Mackenzie King Station is within walking distance, making it convenient for guests to discover the local area and its attractions.
The property's apartments are comfortable and feature a kitchenette that is equipped with a microwave, a dishwasher and a refrigerator. All are air conditioned and offer movies-on-demand, wireless internet access and tea and coffee making facilities.
Les Suites Hotel provides a conveniently located in-house café where guests can grab a bite to eat before heading out to explore the local area. Meals can also be enjoyed on the restaurant's terrace.
Les Suites Hotel is less than a 25-minute drive from Ottawa Macdonald-Cartier International Airport and Parliament Hill is a brief walk away. There are a range of shopping, nightlife and dining options a stone's throw away.
Latest deals for Les Suites Hotel Ottawa
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Les Suites Hotel Ottawa
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Business center
Kitchen
- Wine glasses
- Electric kettle
- Kitchenware
- Kitchen
- Dishwasher
- Oven
- Microwave
- Stovetop
- Tea/coffee maker
- Kettle
- Toaster
- Refrigerator
- Coffee machine
- Dining area
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
General
- Family rooms
- Garden view
- Hardwood or parquet floors
- Inner courtyard view
- Storage available
- Quiet street view
- Seating area
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Accessibility and suitability
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Allergy-free room
- Upper floors accessible by elevator
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Coffee shop
- Snack bar
- Vending machine (drinks)
- Vending machine (snacks)
- Dining table
Bathroom
- Hairdryer
- Private bathroom
- Shower
- Additional bathroom
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Tumble dryer
- Washing machine
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Outdoor
- Garden
- Terrace/Patio
- Balcony
Bedroom
- Alarm clock
- Sofa bed
- Clothes rack
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- First-aid kit
- Safe
Pool
- Heated pool
- Indoor pool
- Pool towels
Parking and transportation
- Parking
- Private parking
Family friendly
- Cribs available
- Kids meals
Things to do
- Board games/puzzles
Fitness
- Fitness center
Reviews of Les Suites Hotel Ottawa
7.8
Good
2562 verified ratings
Wonderful
1157
Very good
587
Good
398
Okay
128
Fair
108
Mediocre
65
Poor
119
Summary of reviews
Guests say
Guests consistently praised the hotel's location, highlighting its convenience for exploring Ottawa and proximity to attractions. However, many reviews pointed out issues with cleanliness, such as mold in bathrooms and dirty carpets. Service also received criticism, with reports of rude staff and check-in errors. Despite these drawbacks, some guests appreciated the spacious suites and family-friendly amenities, making it a suitable option for families.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.8 out of 10
68 reviews
8.3 out of 10
6 reviews
All reviews
Pros (+) great location, clean rooms/suites
Pros (+) Location was good. If you are able to walk, not too far to the Parliment or the Byward market place. Nice products in the bathroom. There is a kitchen and laundry in the suites.
Cons (-) Unloading the car area is very tight and not many spaces. The carpeting in our room could have been updated. Was a bit dirty. Elevators are very slow. $28.00 to park the car, but I believe that was per visit, not per day.
Pros (+) Les Suites is wonderful if you have young children. The bedroom suite allows you to put your children to bed and adults can continue to enjoy their evening. The fully equipped kitchen is fantastic, children can have their regular breakfast etc. which helps with routine. Very close to market, shopping and tourist attractions. This is our second stay at the hotel and have been very pleased both visi...
Cons (-) Parking is a challenge. Very limited parking spots and if you drive a van or larger vehicle, may available spots are too small.
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Pros (+) Great location and the 2 been suite was the perfect size for us and the price we paid. Service was great. It was very busy but that showed the quality of the hotel, people were there for everything: family, sports teams, young friends. We were treated well and had a good stay!
Cons (-) Some of our cups had lipstick stains on them and the hottub (part of the reason we decided on the hotel) was out of order but that's about it.
Cons (-) They had over booked, so we didn't get the premium sweet that we had paid for. They made an error when checking us in giving us a room that was already occupied, adding a good 30 minutes to our wait to get into a room. Usually you can chalk that up to a good story, but we had an ice cream cake that melted while we waited. We had hoped to use that time to decorate the room for a surprise party.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the main amenities offered at Les Suites Hotel Ottawa?
Les Suites Hotel Ottawa offers a variety of amenities including a fitness center, sauna, indoor pool, Jacuzzi, in-house café, and comfortable apartments with kitchenettes.
What can guests expect from the rooms at Les Suites Hotel Ottawa?
The rooms at Les Suites Hotel Ottawa are spacious, well-equipped, and feature comfortable beds, movies-on-demand, wireless internet access, and tea and coffee making facilities.
How is the customer service at Les Suites Hotel Ottawa?
Guests have praised the helpful and friendly staff at Les Suites Hotel Ottawa, particularly mentioning the excellent assistance provided by the front desk receptionist, Marie-Eve.
What are some nearby attractions to Les Suites Hotel Ottawa?
Les Suites Hotel Ottawa is conveniently located near attractions such as Shaw Centre, National War Memorial, University of Ottawa, and Parliament Hill, making it easy for guests to explore the local area.
What are some common concerns about Les Suites Hotel Ottawa?
Some guests have expressed concerns about the cleanliness of the rooms, misleading room descriptions, slow elevators, and issues with parking. However, the hotel's central location and spacious, well-equipped rooms have been highlighted as positive aspects.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Courtyard Facing Room
Guests recommend choosing a courtyard facing room for a quieter and more peaceful stay, away from street noise.
Consider Room Renovations
Some guests noted that while the hotel is undergoing renovations, the modern room renovations are perceived as being on the cheaper side, suggesting that guests may want to inquire about the renovated rooms before booking.
Check for Two-Bathroom Suites
If in need of a two-bathroom suite, it's advisable to confirm the availability of this feature upon check-in, as not all two-bedroom suites have two bathrooms despite being advertised as such on booking websites.
Be Mindful of Neighborhood Safety
While the hotel's location is convenient for exploring major tourist attractions, some guests expressed concerns about the neighborhood's safety, particularly at night, and recommend being cautious, especially when traveling with children.
Consider Parking Alternatives
Several guests found the hotel's parking garage problematic and expensive, and suggest exploring nearby parking options to avoid potential issues.
Request Balcony Access
Guests appreciated the balconies in some rooms and found them to be a fantastic addition, providing a pleasant space to relax and enjoy the surroundings.
Inquire About Hot Tub Availability
Guests who value access to a hot tub may want to check the status of the hot tub, as some guests were disappointed to find it being serviced during their stay.
Verify Room Features
Some guests encountered discrepancies between the room descriptions and the actual room features, such as the absence of a kitchen or a real shower, emphasizing the importance of verifying room amenities before booking.
Consider Noise Levels
Guests staying on the 5th floor noted that noise from the road was audible, suggesting that light sleepers may want to consider this when selecting a room.
Be Aware of Security Deposit Policies
Guests were surprised by the requirement for a substantial security deposit and recommend clarifying the hotel's security deposit policies before arrival.
Location
130 Besserer Street, Ottawa, ON K1N 9M9
What's nearby
- Shaw Centre338 yd
- University of Ottawa0.3 mi
- National War Memorial0.4 mi
- Embassy of the United States0.4 mi
- Parliament Hill0.5 mi
- Peace Tower0.5 mi
- National Gallery of Canada0.5 mi
- Library Of Parliament0.6 mi
- Royal Canadian Mint0.6 mi
- Downtown Ottawa0.7 mi
- Supreme Court of Canada0.9 mi
- Library and Archives Canada1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Les Suites Hotel Ottawa
Low season | February |
|---|---|
High season | April |
Average price (weeknight) | $199 |
Average price (weekend night) | $175 |
When to book a room at Les Suites Hotel Ottawa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Les Suites Hotel Ottawa
FAQs when booking at Les Suites Hotel Ottawa
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Value for money | 7.8 |
|---|---|
Distance to city center | 0.8 mi |
Nearest Airport | Ottawa |
Distance to airport | 7.2 mi |
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