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This hotel is quite aways from city, but there is a bus stop a block away. The staff was very helpful in giving us bus numbers to ride into the city. I also turned my car into the rental company and hotel staff was very helpful. Nothing.
good location the hotel should have coffee and tea making facility in the room
It was only bed and breakfast at the Hotel and the rest of the day travelling and sight seeing selection of food at breakfast
The hotel is clean and has described facilities. There is a bald receptionist (I do not remember the name). He is the most rude guy I have ever come across in the hotel industry. Just to give me directions to a shopping centre nearby twice pinched him so much that he spoke very rudely and gave us wrong directions.Even during check-in and check-out, he was extremely unpleasant.
It was clean. Bad location to the fairgrounds and to Bologna city centre. Bad gym facilities. Bad service at breakfast and bad food at breakfast.
the natural and comfort area no
very friendly service, nice spacious rooms, free water/tea, free parking place next to the hotel, beautiful garden in the center of the hotel tough and high pillows (!), a little bit poor breakfast
Clear and nice rooms. Good connectivity to Bologna and other cities nearby both by bus and train. Breakfast would be on a wider choice of standard foods and not only on sweetness. During breakfast the fluency on the refill of the out of foods would be better and not only on request.
The staff was very kind. Very good location. Nice breakfast.Room was very clean. I would like to go back.
The breakfast offered was excellent and also the room was really kept clean. It was a bit distant from the train station but the buses are really within reach
Very nice hotel, reasonable price, very comfortable place.
Food and service (staff).
modern architecture and design, clean and modern bathroom, great shower location was questionable at night
The space the rooms allowed for chill time The above floor noise could be loud at times
bed comfy. Provided a list of English stations on TV. Wifi sucks. Kept going off line. Shower is very small.
Nice hotel, good location, good service.
Rooms were nice and modern. Found hotel to be just a little bit out from the city centre. Would have liked to have stayed more central.
The staff were a pleasure and we booked in very quickly. Breakfast was excellant and you could eat as much as you want. Bus service into Bologna was amazing, buses ran every minute or so, never had to wait longer than a minute. On web site. hotel looks ultra modern, it is not. Reception area is fantastic but when you get upstairs you realise it is quite old. Bathrooms have been modernised. Sink in bathroom is a farce as the stopper/plug does not close and nver will. ( it does not close according to manager or whoever came when we complained) What are men who wet shave supposed to do, use the Bidet!!!!!. Rether awkward, I would have thought. Also felt the beds were rather small. My friend is short and she felt her feet were practically hanging out the bottom of the bed. It would really have been nice if thre was somewhere to sit or a bar, but there is a minute reception area and that is it as regards any public space.
Got to the hotel at 3am, there was no one in the recepcion and there was no bell to ring. Had to wait about 10 minutes before someone came to open the door!
Close to station and good breakfast. Good value for late booking
Location, cleanliness Wireless internet isn't free in rooms.
Excellent breakfast with many choices. Cleanliness. Convenience to train station. View over square. Internet and TV/movies should be free of extra charge
Great location. Breakfast good but evening restaurant mediocer
All ok! No
The staff was friendly and courteous. The rooms were immaculate, the breakfast buffet was excellent. The bed and room ammenties were great. The hotel is convient to both the train station and some major sites. No, we were very happy with our stay
easy to go to shopping way of checkout
We stayed in Bologna only to use it as a base for traveling via train to another smaller town. It was very convenient to the train station - just a short walk across the street/around the corner. While pleasant, the front desk staff were not very helpful. We stayed on a Sunday night, and upon returning from our day trip, we requested a recommendation for a local hotel. We were told "It's Sunday, you'll just have to walk this way (with an arrow on a map) and see if anything is open." While we understand that many restaurants are not open on Sunday, it would be useful for the front desk to be able to provide at least one recommendation and directions for those of us not familiar with the area. In particular this would have been helpful, as the menu at the restaurant offered very limited (something like four) options, and indicated that many were "made with frozen ingredients."
Being a female on my own I felt very safe and restaurant was very good.
Proximity to the train station The hotel is extremely dated, and we were placed in a smoking room, which we didn't even realize still existed. The room smelled disgusting, and we had to keep the window open to circulate the air...and also to cool us down because the heat setting in the room was unbearable and not adjustable.
close to rail station
location is convenient, staff very helpful, breakfast was very good above the lobby, hallways and rooms are in need of updates - dingy and old carpets and light fixtures.
breakfast could offer more choices
The breakfast is great
it´s perfect if aou visit bologna trade fairs. the food ordered at the hotelrestaurant wasn´t good enough for the prices they have.
Good value for price (discounted rate) and nice Junior suite, large and confortable. Hotel easy to reach and close to main car connections. Free wi-fi in the room. Good restaurant, fair breakfast. Only water (free) in the minibar, lobby bar closed at late evening, hard mattress, unconfortable desk chair if you need to work on the computer. Nice jacuzzi, but no glasses if you only want a shower.
I really liked the staff at the hotel and the waiter and the young waitress at the bar and at the hotel´s restaustant were super nice and helpful. The hotel is really modern and the interiors are fabilous, really cool. ;) The hotel was so clean and the location was good ;)
the hotel is exellent, new and very nice, the breakfast table is very good , the reasturant is exellent very good food, the staff is prof, a little bit far from midtown but the bus goes every 20 min, and a taxi is about 13 euros
Staff were efficient and friendly, hotel was very clean and modern . Location was further from city than expected. Shuttle services were infrequent. Average taxi cost to city €15.
The staff were very helpful regarding info about ZTL zones and in granting our request for a late check-out at no extra charge. Parking was free and the shopping centre within 2 mins walk was handy. Only 10mins drive into Bologna and close to motorway links for travelling around the region. Rooms were minimal, but clean and comfortable. Wired internet free (cables provided). Not the best breakfast.
The customer service received was a five-star customer service though the hotel is rated four-star.If I am allowed, I would mention names of the staff. They were all exellent, from the hotel manager to the cleaners. There was nothing I did not like. This is the honest truth. If there is one I would mention because this is not the first hotel I spent my holiday in. This hotel is recommendable and I am already recommending it to friends.
Front desk staff were very helpful and friendly. Daily breakfast was good. Menu in hotel restaurant limited. Wifi in our bedroom did not work. Have to go to hotel lobby to get signal. Schedule of hotel shuttle to Bologna Centro should include a trip back to hotel around 5 pm.
Location, staff Breakfast was average
There was a theft in my room during the stay, someone had unauthorised access despite the electronic key cards. Although the front desk staff was supportive, It was a rather bad expereince due to the theft.
included breakfast, location, staff was very helpful for taxi and wakeup and called airlines for me nothing
staff always helpful not enough sockets in the room; fitness facility was tiny, with hardwood floors
size of room of hotel and interior , the stuff is also very good
Facilities are kept in excellent conditions. Extremely helpful staff. They even helped me fix a problem with my camera.
the receptionist was extremely helpful in picking out good restaurants for us. the breakfast could have been better. I find the breakfast to be below average with choices being very limited.
nice size room; free health club facilities (small but adequate) location of hotel near the train station was convenient for day trips out of Bologna; but the area was seedy, particularly at night
Lobby and restaurant were lovely and updated, unfortunately that's not where you actually stay. Rooms were terribly outdated and dirty with stained carpets that goes half way up the wall... nothing like the lobby. Staff is rude. Would never stay here again.
I stayed at this hotel with my husband for 7 nights. We originally booked a deluxe rm & on arrival the hotel upgraded us to an executive suite which we appreciated. It was lovely & very comfortable. The location is excellent, straight across from the train station. Noise was not an issue. Hotel well insultated from outside noise. The downside was breakfast could have been more varied. Various items ran low eg croissants/bread, there was a slowness to refill these items. Basically,iit wasn't topped up. The threadmill in the gym was not working & was not repaired even though we inquired. Hotel very expensive, 2 drinks cost €14. The hotel is way overpriced for the services provided. Would have to re-think if I would stay there again
The room atmosphere
Breakfast, parking and WiFi included in the price of the room. In desperate need of renovation.
without fresh coffe for breakfast
Closeness to airport. Courtesy shuttle to airport was only available at certain times...was of no help to me. Could not use the calling card to place a call from my room due to some technical problem in the hotel's phone line system.
Breakfast, parking and WiFi included in the price. In desperate need of renovation.
Courteous staff, distance to the airport.
Everything worked and no hassle
In a 4 star touristic hotel I think most of the waiters must speak at least fluent english
Gracious and accommodating staff in spite of the language differences. Windows that open, the fresh air was great ! Superior selection of Personal Care Products in the bathroom, very nice. Very complete and delicious breakfast included. No "real" Canadian coffee, a cultural thing !! No bus to the airport !! was a real pain.
Good rooftop restaurant next door Hotel tired and worn, needs renovation, complicated tv system with no instructions in English, breakfast not up to standard expected.
good breakfast and location
Dinner and breakfast was good at restuarant No English channels, especcially for young kids
Everyone was very friendly, food was excellent,
Ease of location from airport and for our next day departure south. Staff were very helpful. Food was good. Room was quiet.
closeness to airport on a very busy road which was noisy
Friendly and helpful staff. Very clean. Excellent location for travel.
Convience, near to Bologna Airport
Proximity to the airport - reception staff helpful. Too many doors to get to the lift from Reception, and from the lift to the rooms. I struggled with my bags.
The parking is limited. The outside parking is not free. Suggest to have free parking when inside is full. And please mension to customers that the parking in front of hotel is not free.
everything was good. especially the shuttle was so beneficial for us during the exhibition.
Staff are good , very friendly and helpful.
Modernity meets traditon in this superbly converted nineteenth-century palazzo. Attention to detail is everywhere. The quality and minimalism of the furnishings encourages restfulness and relaxation. Breakfast is superb. The staff are extremely helpful and many extra details are thought of such as complimentary mineral water, extra toiletries and a suitable daily newsaper.
The room was very spacious, clean and overall, very comfortable. The staff was extremely helpful. The location of the hotel was excellent...accessible to the train station, to shopping and restaurants. The free internet was a wonderful extra for me since I needed to stay in touch with my business on a daily basis. The breakfast was wonderful. I highly recommend I Portici Hotel. No.
The staff are helpful and friendly, the rooms are clean, and Bologna is a lovely city, but ... At peak times it is grossly over-priced.
Stylish and laconic rooms, perfect location, however value-for-money choice
Clean, Modern, Frendly.. extras cost a lot
Combiation of design features in a period hotel
This is a very good hotel for a stay in Bologna, business wise or pleasure. Perfect location, private parking space, luxury / designy atmosphere and good size suite. We will definitely come back and recommend this hotel.
one of the best hotel i've stayed at.
Its location was very good My shower was leaking badly however the staff did offer to move me so I really have no complaints
Beautiful, spare design, everything was very pleasant
The staff were very helpful and very natural. They did everything they could to help us, without seeming reluctant or giving us the impression that we should appreciate what they were doing.
room not having restaurant
Hotel very clean, staff helpful, excellent breakfast. The sofa bed in the room was not very big or comfortable and the vending machine in the lobby was not working during our entire stay.
I liked the fact it's near to the fairground and not so far from the city center. The breakfast is good. Manager not flexible at all !!!
the reception staff were very helpful and friendley a little out of town
staff was nice, breakfast was good
The breakfast was great and room was modern and clean. Public bus available just outside the hotel was very useful for trips to and from the city centre.
Nice and clean! Cheap place to park your car (5 Euro per day)! none
Very helpfull and friendly staff, free internet use in the lobby, clean and comfortable. The drinks from the lobbybar and food was too expensive
a very good buffet breakfast, and free internet. only one computer in lobby for guests to use
the stuff was very nice, position, rooms was in old french style and were very nice, hot water, wi-fi Fill minibar with something to eat, call in rooms and ask when to clean the room and the real thing is that was very cold in a room...
good location, not so far to themain square max10minutes, clean room, very good breakfast
Clean, functional and centrally located in a quiet area. A/C in room did not function. Staff tried to find us a new room but one was not available. They did discount the room price for the inconvenience.
The staff is friendly, the rooms are clean and with enough space. The shower has plenty of pressure (really important after a good night out). You can print ur boarding pass and the doors are open 24 hrs a day. Well, what can u expect... the breakfast is not that special, I preferred to go outside, but that just because in Bologna u can get such great breakfast, just around the corner :) And dont forget to ask for that second big towel if you are with two persons
cleanliness and staff location and breackfast included
The staff were very kind and helpful. The breakfast was great.
attend a Conference slow elevator
Location is handy to main train station, and to town centre Construction work going on nearby and room facing street so a bit noisy
The clean, quiet room with balcony and the closeness of up-and downtown. At arrival the room wasnt ready yet and we had to wait for 3 hours.
Clean and comfortable hotel. Air conditioning was not sufficient in the original room but then we were given another room, which was better.
The breakfast was not impressive, but I was still full from dinner the night before. Also, no one cleaned our room on Saturday, not sure why.
Good location between the train station and the city center (walking distance to both). Outstanding value, great quality hotel for the price paid. Good breakfast included with the room. Large sized room, comfortable temperature. Room was quiet and comfortable.
The room was very clean and location was excellent -15 minutes by foot to the city center.
Comfy rooms, clean, excellent breakfast Distance from centre
Incredibly clean and confortable and so cheap when booked in advance. Very well located in a central avenue, specially if you have a car since you cannot drive in the city center and they have a parking place. The bus 25 which takes you to the center is nearby. The staff was great!
Undefined irritating smell in the room! This smell was even still there after we ventilated the room for several hours. Only 1 towel for 2 persons. Mold in the shower. Breakfast without cheese, fruit, meat, eggs, toasts, yoghurt at 9 am (it seemed like everything was looted: the hotel could clearly not handle this large number of visitors). Breakfast tables were not cleaned on time, so there were hardly any free/clean tables. The staff could not follow, was very unfriendly and threw all the crumbs on the ground. Our worst hotel experience in years.
The price is good, location is not so far from center (but we had a car). Railroad near, conditioning is not the best, breakfast is poor.
Good Value for money,nice rooms,redecorated poor breakfest
Friendly & helpful reception & bar/restaurant staff Food was excelllent Internet access available but no printing facility Sheets changed the night before I left and soap & glasses in bathroom thrown away after one use - that's unneccessarily wasteful.
Location easy to get to and from, staff helpful If you need everything large, this might not be the place.
It is very, very far from the city centre
The rooms were good The reception staff were rude. It was undergoing renovations
Good position. Easy to get to the center by public transports. Beautiful rooms and the hotel in general. Free parking. Breakfast was good but could be better compared to other 4 Stars Hotels.
I would have liked the hotel laundry service to be offered on the weekends because I had to go to walk and find my own place to do laundry.
Easy to locate off the Autostrada. Friendly staff,very comfortable rooms,free Wi-Fi and parking. Very good dining room and excellent breakfast buffet.This hotel was a gem we accidentally found.
Very nicie modern hotel. Excellent restaurant. Very convenient to the Autostrada
Most of all I like comfort and cleanliness I
Very good hotel. Large an well furnished rooms. Very good staff. Rather far from airport (about 30 minutes by taxi) and far from center.
the comfort and the nice rooms When I arrived the gate was closed and I had to wait a while, people in the hall were cleaning the rooms, wires and cables were everywhere. When I left they forgot to give back my ID
The hotel was really of 5 star quality .We really had a great time there.The kids really enjoyed the pool,jacuzzi bath and the games room.The best hotel we stayed in a long time,it was really good value for money.The breakfast was top quality aswell.
The standard of service and the excellent facilities for a family with 2 teenagers. Unfortunately when we arrived we were told the executive suite we had booked was no longer available and we had to change to a smaller room.
quietness of the hotel and rooms
The hotel was really lovely and unbelievable value for money.
staff very helpful
Clean comfortable and a new Hotel with good facilities.
The staff were excellent, polite, helpful and corteous. The restraunt food was very good and your prices just about right. The temperature in our room (406) was too warm and the only way to reduce it was to open the windows and that allows street noise in.
Decor very modern, clean and welcoming. Breakfast included and covered both English and Continental so excellent value. Restaurant not open very late and few restaurants within close walking distance.
design is beautiful nothing
Hotel is a few minutes walking to fair of Bologna, very modern furnitures, room is big enough, very clean (cleaning was every day), excellent Breakfast. Heating of room was very poor (not even warm), International Hotel without Satellite TV, TV reception was only for local channels and CNN, BBC. WiFi wasn't fast and signal was very poor.
Big enough room and great breakfast
free internet access No, I was really satisfied.
Very modern hotel central location to the downtown.
exceptional rooms, good business facilities, pleasant staff, fantastic food- all at a reasonable rate.
Good location close to center, convenient and good hotel. I personally appreciate ´that there is a fitness facility. The personel was vacuum cleaning the bar area frpom 17 -20, and irt awas not nice sitting in the bar. It isa pity because they serbve some nice snacks but no one wanted to sit there.
All the staff are friendly and rooms are clean. The breakfast is very poor. The seats at the bar are not comfortable.
The room was very nice and spacious. We got a great rate for the room and the location to center city was very convenient.
the restaurants in town
Clean, large comfortable bed, jacuzzi bathtub, perfect location, beautiful views from roof terrace.
Very quiet. The hotel restaurant was closed from 30th July to 3rd Sep but I only learnt this upon arrival.
Good quality hotel reasonably close to both city centre and the airport. friendly staff and good selection for breakfast. Only gripe was the room was a bit too warm at night but they did have a note saying to contact the front desk if that was the case
Rooms arge and comfortable. Excellent breakfast Dinner service slow. Distance from major cites.
breakfast was very very very poor compared to the price
The room was very comfortable and modern in design.The buffet breakfast was well presented and varied. The distance from the city centre was a bit of a hike twice a day.
Very quiet. The restaurant wasn´t good, food and service were very poor. The 3 times we ate there they forgot to bring something.
staff very friendly and professional
Perfect Hotel!! only thing was missing was Paris!! In my Bed!!
Modern design of rooms and restaurant, quietness, general ambiance. Good value for money. Nothing.
comfort no free internet access in the room
I liked the room and the bathroom. Yes, I did not like breakfest assortment and staff's attitude.
Very clean and efficiently run hotel. I felt that the hotel staff could have been a lot more friendly and warmer, particularly on arrival, but also just generally.
The hotel is new and clean and nicely designed It is a little far from the city. Luckily we had a car. Otherwise - it would not be convenient. It also don't have any shuttles to the fair or to the city. You can only stay there if you have a car.
nice hotel, nice design, comfortable bed and room equipment very slow service, the bathroom was not very clean, the internet connection was not free of charge
Size of room No English language tv
Staff hired directly from Gestapo. No mini bar, no room service, no possibility to buy food or drink, except snacks and spaghetti from the vending machine. No sign of NH on the road - difficult to find. Take a sign of Novotel to reach this NH. WiFi is not free of charge, except ground floor area where it hardly works. Very bad room cleaning...
Very good city hotel.Nice stuff. ne
hotel staff no
Large room and bathroom. High ceilings and wide corridors. Old world environment. Very friendly and efficient staff.
Very beautiful connecting rooms were ready for our family without my request. The staff in the hotel restaurant. No explanation of the course meal. We ordered a child chair but they did not set up.
Service and standards at the hotel was excellent in all areas from recption to the restaurant.
Hard to find when arriving by car. Hotel only marked by a few flags.
Very good and central No
Service was excellent! The best I have ever experienced. Real 5 star service from the doorman, front desk, restaurant staff, bar tender, housekeeping, etc., all the employees were extremely courteous, helpful, attentive, and professional. Hotel is very nicely and tastefully decorated, lots of artwork and fancy walls, ceilings, etc, and our room was very comfortable. They gave us a free upgrade upon check-in (from a deluxe room to a grand deluxe). Location is perfect - it is right in the middle of town, close to all the attractions, restuarants, and shopping. Yet the inside of the hotel is very quiet and relaxing. Breakfast buffet (included in our room rate) was AMAZING!! Excellent food, lots of choices, and of course excellent service from the staff. I think it would be OK for kids, but it is probably better suited for adults. My wife and I had a wonderful time and I highly recommend this hotel! There is a small gym which I would have liked to be bigger with more equipment The grand deluxe room was a good size, but I think the standard rooms are quite small, especially for what U.S. tourists are used to.
Personnel very kind and helpful always striving to be accommodating. The breakfast room was very small on Monday and there were two small children who were noisy and disturbed the rest of the room.Hotel should have moved them to the adjoining room and closed the door.Or asked them to return to their room for breakfast.There was work being done on an adjoining property and they could be heard next door,these rooms should never haven been assigned.We were given an u
the location is great even though very hard to get there. We got there late at night and could not get to the street. The stuff is nice and polite. the hotel was too kitchy for us, the price was very high for the value. The room they gave us was very far and noisy from the motors of the a\c. With this cost you would expect more!
room was wonderful - big and spacy. nice breakfast (unusual for Italy). very central location. helpful staff. if you are looking for the best hotel in Bologna and aren't limited with budget - this is the only choice.
Excellent location and bar with fantastic terrace overlooking the roof tops of Bologna and the two towers. Room a little small but with a very nice sized balcony.
Staff, Food & Location No Free Wireless, Small bathrooms
The staff at the front desk were always pleasant and very helpful. And thank you for the earplugs - our room was overlooking the front square, which was often noisy at night. The earplugs blocked most of the noise.
receptionist's and the bar staff was excellent. the overall friendliness of the staff made us feel very welcome. My husband really liked the scampled eggs and bacon!!! I think that if you can provide tea/coffee making facilities you should do so without the guests having to read about it after they have already paid for some.
centrally placed, nice friendly atmosphere, wonderfull terrace
Location was excellent: front desk staff were helpful and welcoming. It met our needs for a central hotel. Breakfast was good, but could do with some daily variation.
Good location, great breakfast Slightly unfriendly receptionist, but the location, nice room etc. more than made up for this. Also, wasn't aware that the wireless internet advertised int he rooms wasn't free
Good location No
ideal location for city trip, busy area with mant restaurants and bars in area. it can be noisy if you have room to front of hotel
The walls are very thin and not in the least bit soundproofed.