Guest reviews
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All Reviews
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Couples
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Solo
Overall Rating
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9.0 "World class service."9.9 "99% found the
staff to be very friendly ." 9.2 "92% said thereception staff was great ." 9.8 "98% thought theservice was very professional ." -
7.4 "Good breakfast."
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7.1 "Good location."9.6 "
City centre within easy reach , said 96%." 10.0 "100% thought it waseasy to get to the train station ." 7.9 "79%liked the proximity to sightseeing ." -
6.3 "Average comfort."5.0 "Only 50% thought the
air conditioning was adequate ." -
5.9 "Rooms are ok."5.3 "For only 53%, the
bathroom was ok ." 5.6 "Only 56% thought theshower was ok ." 5.0 "Only 50% thought theair conditioning was adequate ." -
4.5 "Bad amenities."4.6 "54% thought the
building wasn't nice ." 0.4 "96%complained about the elevator ." -
3.4 "Disappointing food."
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2.6 "Disappointing internet connection."1.7 "83% said the
wifi quality was bad ."
Overall Rating
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9.1 "World class service."10.0 "100% found the
staff to be very friendly ." 9.1 "91% said thereception staff was great ." 9.9 "99% thought theservice was very professional ." -
7.4 "Good breakfast."
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7.1 "Good location."9.4 "
City centre within easy reach , said 94%." 10.0 "100% thought it waseasy to get to the train station ." -
6.1 "Average comfort."
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5.9 "Rooms are ok."5.3 "For only 53%, the
bathroom was ok ." -
4.4 "Bad amenities."4.5 "55% thought the
building wasn't nice ." 0.6 "94%complained about the elevator ." -
3.3 "Disappointing food."
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2.4 "Disappointing internet connection."1.6 "84% said the
wifi quality was bad ."
Overall Rating
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8.8 "Great service."9.9 "99% found the
staff to be very friendly ." 9.9 "99% thought theservice was very professional ." 9.0 "90% said thereception staff was great ." -
7.2 "Good location."
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6.8 "Breakfast is mediocre."
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6.2 "Average comfort."
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6.1 "Rooms are ok."5.2 "For only 52%, the
bathroom was ok ." -
5.9 "Average value."
Overall Rating
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9.0 "World class service."9.9 "99% found the
staff to be very friendly ." 9.7 "97% thought theservice was very professional ." 9.0 "90% said thereception staff was great ." -
7.6 "Good breakfast."
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6.8 "Location is acceptable."
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6.8 "Vibe was decent."
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6.2 "Rooms are ok."
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5.1 "Average amenities."5.2 "52% thought the
building was acceptable ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
Everything was good. Staff, room, service, breakfast, great car lift. We will stay here again. Directions to car park entrance should say - pull up on pavement outside hotel, go to reception & they will open the garage door.
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5.0review from
I arrived on Sunday to stay the night, however, there were no facilities whatsoever to have a meal or even a snack. This I find totally unacceptable for a 4* rated hotel. The information card in the room indicated that snacks were available 7 days a week. The breakfast was excellent. I would not recommend staying at this hotel on a Sunday.
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5.3review from
difficult underground parking via a small lift. Restaurant average
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4.7review from
Reasonable location within a short walk of the centre. Clean and spacious room with armchairs and good layout in the bathroom. Only one pillow, more would have been more comfortable. To have had a seating are outside would have been nice i.e. a balcony or terrace as the hotel was quite dark inside.
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8.0review from
overnight stop for the ferry at Santander
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7.2review from
Style, decor. Wireless coverage, late timing of meals
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7.2review from
La sutuación e instalaciones en general La cena. Se debería mejorar la calidad de la comida
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8.0review from
Cleanliness and outstanding facility
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6.0review from
Hotel is nice. Clean and comfortable, and it is quite new. Room with a lot of facilities Room was a little small, but it was OK for one night
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8.0review from
the hotel staff were really friendly and helpful. It was comfortable and relaxing
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8.0review from
Everything was good. Staff, room, service, breakfast, great car lift. We will stay here again. Directions to car park entrance should say - pull up on pavement outside hotel, go to reception & they will open the garage door.
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8.0review from
overnight stop for the ferry at Santander
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8.0review from
Cleanliness and outstanding facility
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8.0review from
the hotel staff were really friendly and helpful. It was comfortable and relaxing
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5.0review from
I arrived on Sunday to stay the night, however, there were no facilities whatsoever to have a meal or even a snack. This I find totally unacceptable for a 4* rated hotel. The information card in the room indicated that snacks were available 7 days a week. The breakfast was excellent. I would not recommend staying at this hotel on a Sunday.
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5.3review from
difficult underground parking via a small lift. Restaurant average
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4.7review from
Reasonable location within a short walk of the centre. Clean and spacious room with armchairs and good layout in the bathroom. Only one pillow, more would have been more comfortable. To have had a seating are outside would have been nice i.e. a balcony or terrace as the hotel was quite dark inside.
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6.0review from
Hotel is nice. Clean and comfortable, and it is quite new. Room with a lot of facilities Room was a little small, but it was OK for one night
