Great staff excellent breakfast huge room good location and parking nearby
4 stars
Mercure Palermo Centro
Photos of Mercure Palermo Centro
Overview
Thanks to its central position in the heart of Palermo, just a short walk from the Teatro Politeama and the Teatro Massimo, the Mercure Palermo Centro hotel is the perfect base for exploring the charm of a city rich in colors and shades: the enchanting mo numents of the historic center, the vivacity of its markets and the intense flavors of its cuisine. The hotel has 93 modern, comfortable rooms, two welcoming meeting rooms and an elegant Lobby Bar. Free WIFI throughout the hotel.
Latest deals for Mercure Palermo Centro
*Total includes estimated local taxes & fees payable on check out.
Rates may not include a tourism tax payable by travelers at the hotel.
Prices are based on 1 night, not including taxes and fees
Amenities at Mercure Palermo Centro
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
General
- Window
- Family rooms
- Inner courtyard view
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Trash cans
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Private entrance
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Coffee machine
Parking and transportation
- Parking
- Private parking
- Shuttle service (additional charge)
- Airport shuttle
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Playground
Outdoor
- Outdoor furniture
- Terrace/Patio
- Balcony
Bedroom
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Bicycle rental
- Cooking classes
Health and safety
- Daily housekeeping
- Safe
Reviews of Mercure Palermo Centro
8.2
Very good
3791 verified ratings
Wonderful
1651
Very good
888
Good
651
Okay
260
Fair
167
Mediocre
80
Poor
94
Summary of reviews
Guests say
Guests appreciated the hotel's good location and value for money, especially highlighting the breakfast options. However, many reviews pointed out issues with service, particularly unhelpful staff, and concerns regarding cleanliness in some areas. A few guests also mentioned problems with room conditions, such as air conditioning and noise levels.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.2 out of 10
371 reviews
8.4 out of 10
4 reviews
All reviews
Pros (+) Breakfast for Euro 5 fantastic value
Cons (-) room was very good but the bathroom clean but poorly maintained
Pros (+) No frills but clean rooms and good location.
Cons (-) Small shower
Pros (+) Room ok. AC control impossible
Cons (-) Italian military vehicles parked outside hotel day and night. Bad feeling. Wanted to stay 3 more days but hotel got expensive and felt unsafe walking around
Pros (+) The hotel is just off the main road, 30 seconds from the bus stop and well signed posted. The rooms are spacious and our balcony was facing the sun. Check out time was excellent 12pm
Cons (-) Nothing
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the quality of the beds at Mercure Palermo Centro?
Guests have described the beds at Mercure Palermo Centro as comfortable and spacious, providing a good night's sleep.
Is parking readily available at Mercure Palermo Centro?
While the parking facilities at Mercure Palermo Centro are somewhat limited, guests have found the staff to be helpful in assisting with parking arrangements.
What can I expect from the food quality at Mercure Palermo Centro?
Guests have praised the breakfast at Mercure Palermo Centro, describing it as varied and fresh, with delicious options available.
How is the cleanliness at Mercure Palermo Centro?
Guests have generally found the rooms at Mercure Palermo Centro to be clean and spacious, contributing to a comfortable stay.
What is the customer service like at Mercure Palermo Centro?
The staff at Mercure Palermo Centro have been described as friendly, helpful, and responsive, contributing to a positive guest experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room in the Main Building
Some guests reported noise disturbances in rooms located in separate buildings, so consider requesting a room in the main building for a quieter stay.
Explore Nearby Attractions
The hotel's central location provides easy access to key attractions, dining establishments, and cultural sites in Palermo, making it convenient for guests to explore the city.
Consider Bringing Earplugs
A few guests mentioned noise disturbances, particularly from nearby partying or other guests, so packing earplugs might be helpful for light sleepers.
Request a Recently Renovated Room
Some guests encountered issues with room cleanliness and maintenance, so consider requesting a room that has been recently renovated for a more modern and well-maintained accommodation.
Check the Air Conditioning
Several guests reported issues with the air conditioning, so it's advisable to check the functionality upon arrival and request a room change if necessary.
Take Advantage of the Helpful Staff
Many guests praised the staff for their friendliness and helpfulness, so don't hesitate to seek their recommendations or assistance during your stay.
Be Mindful of Parking Limitations
The hotel's parking facilities were noted to be somewhat limited, so consider exploring alternative parking options nearby to avoid any inconvenience.
Consider Public Transportation
Some guests recommended using the 108 bus line from the airport as a convenient transportation option, especially for those traveling to and from the hotel.
Manage Breakfast Expectations
While some guests enjoyed the breakfast, others found it lacking in variety, so it's advisable to set realistic expectations for the morning meal.
Address Room Odor Concerns
A few guests reported unpleasant odors in their rooms, so it's important to promptly notify the staff if such issues arise to seek a resolution.
Location
Via Stabile Mariano 112, 90139 Palermo, Sicily
What's nearby
- Museo Archeologico Regionale Antonio Salinas395 yd
- Teatro Massimo0.3 mi
- Piazza Pretoria0.6 mi
- Quattro Canti0.6 mi
- Palermo City Centre0.6 mi
- Palazzo Riso0.6 mi
- Chiesa di San Cataldo0.6 mi
- The Martorana0.6 mi
- Chiesa del Gesu0.7 mi
- Palazzo Abatellis0.7 mi
- The Triumph of Death0.7 mi
- Cattedrale0.7 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 10:30 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 19082053A202805, IT082053A1FS2A6GZH
Essential information about Mercure Palermo Centro
Low season | January |
|---|---|
High season | May |
Average price (weeknight) | $217 |
Average price (weekend night) | $72 |
When to book a room at Mercure Palermo Centro
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.4 |
|---|---|
Distance to city center | 0.5 mi |
Nearest Airport | Palermo Punta Raisi |
Distance to airport | 15.1 mi |
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