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Via Francesco Crispi, 230, Palermo, Sicily
0.3 mi from
Really nice view from the breakfast - terrace on the port. Great value for money if you consider that it's a 4* hotel. It looks that the hotel was 30 years ago probably almost 5*, nowadays it's great value for money. I have no special complaints. No parking though.
Location Surprisingly poor breakfast buffet
Location Internet Valet parking (extra charge) Breakfast Nothing really
location the room - too small and I have been pre-charged by booking.com
The best part was breakfast
Location Super dated, extremely dirty carpet throughout with many old old stains. Whole hotel feels like it needed a major renovation perhaps 10 years ago. Hauntedtly empty and felt dustry throughout.
Really nice staff! The rooms are nice and comfy. Breakfast is not really diverse but it taste good and was fine
location Noisy at night .
exceptionally good service (including handling a complicated change of booking); superb health/beauty centre; large and comfortable room; delicious breakfast; great location (close to airport bus and range of restaurants, bars, cafes) - all round one of the best hotels I've stayed in.
Central location; comfortable rooms
We stayed there for four nights. Staff were very friendly and helpful. Also very efficient. Breakfast was nice enough. The location was good and the room was large. We enjoyed our stay! It would have been greater if there were a coffee set (a small electric kettle, coffee cups, spoon) in the room. The room was also dark, but we were outside most of the time anyway...
Quiet location in the middle of a very busy city Although there was a kitchen area, we had no access to utensils, glasses, bottle opener until we had to ask for each. The reception staff were efficient and businesslike but not particularly friendly or outgoing.
Very central possition for shops and main points of interest. I inquired about parking but nobody came back to me, parking was in fact available but would have been nice to have been told before hand.
Nice building, great & helpful staff. Good location not in the historical centre, but in the hot spot of weekend night life. The hotel is really ok. Main disadvantage is lack of free WiFi. Personally I don't like the pompous style of American chain hotels, but if someone does it is the right place. Some furniture and fittings in rooms and bathrooms could be replaced/renewed.
the stuff The room The willing to help
the environment is good, quite and comfortable
We really enjoyed our stay at Massimo Plaza. Great location and super friendly & helpful staffs. Special thanks to Francesca! An elevator to the hotel would help but not sure if local government will allow that. Other than that, it is a great hotel.
I was totally disappointed in this hotel. They claim on Booking,com and in their literature to have free wi/fi internet throughout the hotel. This ia a bare-faced lie: they have no wi/fi.
An excellent hotel that provided good value for money. Helpful staff and an international breaakfast.
The staff were extremely friendly and helped us make many phone calls to arrange things. The location was fairly central and rooms were clean. Services available did not feel like a 4 star hotel, eg. no room service (although hotel staff helped with ordering takeaway pizza for us), no hotel restaurant, no hotel bar, no tea/coffee making facilities in the room.
Really enjoyed staying here, great staff, friendly and good recommendations for meals, etc. Comfy and large room. Would be nice to have a power bar for charging multiple cell phones, cameras, etc. We only had one power outlet in our room.
nothing except the breakfast. no service. stuff is unfriendly. noisy. WIFI for 10 euro a day !!!