Good to know
|Value for money||8.1|
|Distance to city center||1.3 mi|
|Nearest Airport||Palma de Mallorca Son Sant Joan|
|Distance to airport||5.8 mi|
Time of year
Show reviews that mention
|air conditioning unit||in 9 reviews|
|comfy beds||in 6 reviews|
|excellent staff||in 157 reviews|
|food was good||in 16 reviews|
|friendly and accommodating||in 8 reviews|
|great location||in 62 reviews|
|lovely hotel||in 95 reviews|
|main road||in 13 reviews|
|night club||in 4 reviews|
|old town||in 13 reviews|
|pool bar||in 86 reviews|
|room service||in 97 reviews|
|room upgrade||in 13 reviews|
|sea view room||in 78 reviews|
|star hotel||in 22 reviews|
|view over the marina||in 64 reviews|
It was hard to sleep during the night, was a bit noisy
Public areas all very clean and comfortable
Room decor very old fashioned and not to my taste... we were able to change rooms which certainly helped, but we would not stay again.
Spacious hotel, all facilities available, decent location, the pool was nice and the staff by the pool very attentive and nice.
Totally ignorant staff when checking in. They offered other people a drink when checking in, but not us. They gave no instructions on when and where breakfast took place, where to find the facilities of the hotel etc. The room was old and needed a renovation. The was a water leak in the bathroom ceiling, but when reporting it the staff did not seem to care. The bathroom window was broken. The beds were worn down and very unstable. The remote control for all the lightning, curtains and air condition was all in Spanish and impossible to manage if not speaking the language. It was also controlling the "Please make up my room", but it got stuck on "Do not disturb", hence cleaning was not done. The service in the restaurant was very poor and I had at several occasions go get our menus myself. A tuna burger looked like something dragged out of the garbage and I had to send it out as it was overcooked. I could unfortunately continue, but overall not what to expect from a 5-star hotel with high price tag.
This hotel is much nicer than it appears in the pictures! It’s a classic 5-star hotel with comfortable rooms and including all facilities you need. The rooms are high quality and all rooms are individual which makes everything a little special. The swimming pool is big and surrounded of plenty of comfortable sunbeds. Internet speed is decent. Service at the hotel is great! If you don’t want to have a full breakfast at the hotel (approx. 30 €) there are several cafés and restaurants on the street outside where you can have breakfast for 5 €. The hotel is located near Palma and walking distance (around 20 min walk) to enjoy the beautiful city life of Santa Catalina and the old town. There are also busses leaving basically just outside the hotel, in case your struck by the heat or simply to tired to walk. We are well-travelled on the island and in the world, this is a hotel we would strongly recommend any visitor to Mallorca.
The only negative is that the pool bar is expensive.
Surrounded by history and classic beauty, the Gran Meliá Victoria offers the services and facilities expected of a luxury hotel in every one of its rooms. In our superior rooms you can enjoy the exclusive RedLevel service, the commitment by Gran Meliá to offer guests the highest range of personalised and luxury services. Spoil yourself and relax in our Wellness and Fitness Area, enjoy the pool with exclusive views of the marina, take advantage of green fee discounts at more than 20 golf courses on the island or just take in the cosmopolitan atmosphere in the bars and terraces near the hotel.
based on 688 reviews
Value for money
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Reviews about Gran Meliá Victoria
Most Popular Landmarks
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- Port de Palma 0.5 mi
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|Palma de Mallorca Son Sant Joan||5.8 mi|