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|Value for money||8.7|
|Distance to city center||6.6 mi|
Time of year
Show reviews that mention
|amazing spa||in 20 reviews|
|brand new||in 8 reviews|
|breakfast and dinner||in 50 reviews|
|close to the beach||in 17 reviews|
|comfortable bed||in 22 reviews|
|drunken people||in 2 reviews|
|great rooms||in 15 reviews|
|great service||in 5 reviews|
|great views||in 9 reviews|
|hotel was modern||in 60 reviews|
|hotel with very friendly||in 45 reviews|
|nice location||in 34 reviews|
|reception staff||in 38 reviews|
|staff were excellent||in 61 reviews|
Breakfast buffet was great
Lucnh buffet wasn't great, dinner ok
We were unexpectedly upgraded to a BEAUTIFUL suite with a great view and more space. We felt like the luckiest people in all of Majorca! The breakfast was outstanding and the pool area was comfortable and service consistent. Thank you again, Iberostar!!
Only the coffee quality needs improvement, everything else is perfect. Might be the Katagi restaurant from roroftop can help, they have excellent coffee. Most comfortable bed ever I have slept in. EVerything is perfect. Management needs to support lady receptionist positions, since the male luggage carrier does not want to do, what the female superior request :-( Macho vs Female.
Only the coffee see above.
Overall very nice hotel in terms of infrastructure and style. Modern and pretty large rooms. Very good breakfast buffet with lots of choices. Nice "underground" gym and spa (we loved the beauty treatments we got there). The swimming pool is not huge but absolutely fine, normally quite full but we always found 2 sunbeds, and the beach boy was very helpful moving them around if needed, bringing us an umbrella when we asked, etc.
The only two complaints I have are about the bathroom and some of the staff respectively. In our room, the toilet was separate from the shower and only had a glass door which cannot be fully closed - so not the best if one is looking for some privacy. The shower is large and very nice (again, surrounded by glass walls), but the main issue is that the sink is separate from both the toilet and the shower, and is right next to the bed. So e.g. it's almost impossible to brush one's teeth while the other person is sleeping without waking them up. I asked for a room with a "normal" bathroom, they told me there are some but they were booked out during our stay. About the reception staff: some of them were very helpful and professional, some not so much. E.g. the gentleman who welcomed me at check-in hardly smiled and explained things to me (where/when is breakfast, how to find the spa, other services) only very fast and in a rather "unmotivated" way.
The rooftop view;
I did not enjoy having to wait for an hour to find my reservation through booking.com; I did not enjoy entering the room for the first time and this room was not clean; I did not enjoy having to change rooms for the second time because the air conditioning did not work; I did not like the two single beds rather than a double bed; and mainly, I did not like the reception service, there is a Japanese tepan on the roof that we need to schedule for dinner, I called on the Wednesday (17) requesting a reservation at 8pm but they told me that they would have to confirm my availability and call me back to warn you, Well, they did not call, but I called again after returning from the city tour, called around 5:00 or 6:00 PM and confirmed that they would have a schedule at 7:00 PM, I was hungry but I decided to wait in the room. On arriving at the roof (at 18:50 p.m.) I was rudely informed that my schedule was only at 7:00 PM, I waited for my schedule, at 7:00 p.m. other people were attended to before me and in disgust I was informed by another official that my schedule it was 8:00 PM At this point I left the cover and forgot my sunglasses (i have pics to comprove time anda location), there were few people in the restaurant, I was sure they would locate but they did not locate, there were 3 more days talking to a thousand people who said the same, "I'll check and return" but nobody did . I lost my patience, my quiet, my sunglasses and they the client, I will never stay in any hotel of the network Iberostar again.
When you stay at Iberostar Selection Llaut Palma in Playa de Palma, you'll be near the beach, a 3-minute drive from El Arenal Beach and 6 minutes from Palma Aquarium. Featured amenities include complimentary wired Internet access, express check-out, and complimentary newspapers in the lobby.
based on 1,084 reviews
Value for money
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Reviews about Iberostar Selection Llaut Palma
Most Popular Landmarks
- Palma Aquarium 1.7 mi
- Palma Beach 2 mi
- Golf Son Gual Mallorca 4.6 mi
- Basilica de Sant Francesc 6.5 mi
- Parc de la Mar 6.5 mi
- Museu Fundación Juan March 6.6 mi
|Palma de Mallorca Son Sant Joan||2.7 mi|
|Sant Climent Menorca/Mahon||81.6 mi|