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The shuttle that took us from our hotel to Hershey Park.
Fantastic location and thankful for the shuttle to and from HP. Love that the hotel hallways smell like chocolate! Gym equipment is outdated and the breakfast is cleaned up for exactly 10. Not a minute less.
Proximity to Hersheypark and area attractions; indoor pool (for the children); the staff was helpfu; and friendly; shuttle to the park.
Everything was good.Relaxed atmosphere and staff very helpful and pleasant. No local taxi firm as such,but staff did everything to get us one.Not really the hotel's fault but we were let down by one that we had booked night before we were due to checkout.In fairness hotel staff sorted problem for us.
Very Close to the park with free shuttle. Free breakfast was not too bad Pool was very small. Also our room had cracks and water damage to the walls and ceilings
Front desk staff wasn't very pleasant .
Pool open late. Covered free parking. Clean. Chocolate smell in the morning was awesome !! Breakfast was great, but extremely crowded and crazy. Layout could make things run a little better, as well as moving tables a little further away.
It is conveniently located near all of the Hershey attractions. The room had a refrigerator to store the chocolate. Too much noise from other guests in the halls and slamming doors. Lots of kids running around and partying adults.
has a great location, clean, well run and cared for, would stay again could use updating but location, cleanliness and value make up for that
Allowance of pets was a real plus. Front desd staff were very helpful. Room did not get made up on second day.
The shuttle drivers were especially friendly and prompt. The front desk staff was helpful, especially is providing a list of local restaurants. The wifi didn't work in our room, despite assistance from the front desk staff.
Close to Hershey Park - free shittle there, too.
This beautiful Inn, 5 minutes from the heart of Hershey and all it has to offer, was such a wonderful experience. The innkeeper, Will, anticipates ones every need. The other folks staying there are now new friends, and look forward to seeing them again Nothing. And I must tell you the breakfast each morning was heavenly!!!!!
The thought & details put into every beautiful room of this B&B were perfect! The breakfasts were absolutely delicious!
The room was very spacious and clean the free breakfast and newspaper was a nice perk.
Location was good. Staff was courteous and pleasant.. Room was sub-standard for the price. Bed was "thrown together" every day. Bed sheets were thread bare and did not fit well. Bunched up and was terrible to sleep on. Air conditioner blew directly on us while in bed. Bed should be on opposite wall. Very uncomfortable and LOUD!
The suites are enormous. The staff is very friendly. They have free hot tea, coffee & hot chocolate in the lobby 24/7. To quote my girlfriend, "This bed is heaven." There wasn't really much I didn't like except the TV was incredibly far away from the bed, but you can pretty much chalk that up to the size of the room.
Room so dirty. Sheets were not cleaned after previous guest. Blood stains on pillow and sheet and random loose buttons in other pillow. Bathroom had stinky floor with mold growing in shower. The room door was broke at the door jam making it very difficult to open at times.
The front desk staff were helpful and courteous The large number of animals in the hotel. The fact that we had a room that had been inhabited by animals to which I am very allergic. And the fact that every dog (and there were many) that we saw was obviously over the 25 pound advertised weight limit. One woman had three dogs that probably combined topped 200 pounds.
The breakfast was good, out girls enjoyed the selection. Or stay was expensive. We came with 2 little girls the night before a day at Hershey. I thought the staff would have been much friendlier. We paid $400 for the room, they could have at least given the girls a Hershey kiss or a map for the park. Our room had 1 small bottle of conditioner and 1 small bottle of shampoo...there were 4 of us in the room. My daughter went down in the morning to get more and was scolded by the woman at the desk for being without an adult. Our stay was okay, and I feel 400 dollars is too much to pay for just okay! I expected more being that it was a Marriott hotel.
The staff was very welcoming, helped me and my family with everything we needed and answered all questions quickly. Can't say I didn't like anything all good reviews and thoughts here.
It was close and affordable. Need coffee maker in room.
Room was large for the price and the Internet was free and reliable.
It was. Great Nice clean room Plenty of room Very nice people to deal with And they are. Doing over the rooms And breakfast. Area soon too Will stay again in the spring ! Breakfast area no sitting But they are redoing the area soon To make more room
Clean and quiet. Friendly staff, appeared to be family owned. Simple amenities and definitely worth the cost (good value). About 10 to 15 min drive from most Hershey attractions. Small pillows and not enough of them (would suggest bringing your own!). Continental breakfast is served in the tiny office where you check in and there did not appear to be a seating area so I assume you bring it to your room to eat (we ate out every morning so can't say for sure). But still, very good value for the money!
Nice location on main road to all atractions.
Extremely comfortable bed, clean room,cool air conditioning, and adequate facilities. Working microwave and mini-fridge, clean bathroom and good warm shower with good water pressure. Somewhat curt male staff member when I called from the room to get the internet password. Sounded like he had better things to do- of course. Unfortunately the card used to reserve the room wasn't used to pay for it- which is odd, and maybe the websites' blunder.
The shower was hot The room was tiny. The smallest I've ever stayed in. It was smelly. Like cigarette smoke. It was so strong I couldn't stand it.
Location The room was smelly. Towels were worn. Out of water in the middle of showering.
Location was good easy access to Hershey park. The rooms smelled weird and are very out of date.
There was only one thing we didn't like. When we checked in the room was cold, the heat had never been turned on and it was freezing.
Location and Price Towels were very thin. Could of been cleaner
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they need to invest in pillows, room was clean, location to Hershey park and food was great pillows were like two pieces of paper and front desk could be clearer. otherwise I would stay there again just need a couple of improvements not much.
The location was excellent and perfect for my needs. The staff was friendly. The room lacked a coffee maker, blow dryer, iron, and dead bolt! I could overlook all for the price, but not having a dead bolt scared me. I won't be returning.
Location They must not have cleaned very well, found a baseball cap under a chair! Sheets did not fit the bed.
The only thing I no I liked was the location The room was so old and absolutely filthy! There were dead bugs on the soap and on the floor. We were afraid to walk on the carpet. So disgusting. And to think I paid ----- bucks for that dump. Ridiculous.
Nothing Carpet was dirty,front desk lady was rude!!We booked a king room and they gave us a room with 2 twin beds.I went down to complain and the woman at the front desk was really ignorant!I do not recommend this hotel!!
The location only! Their idea of a free breakfast was glazed donuts and dry cereal with choice of milk water and or juice. No place to sit either. Beds were very uncomfortable. Took awhile to get the hot water for the shower too.
Overall.. Elevator, i think its only one...
The hotel was clean and new. The staff was great, very pleasant and helpful. Breakfast had a wide selection to choose from and everything was fresh. The location in regards to Hershey Park was perfect, just minutes away. Nothing
The rooms were very clean, my kids liked the indoor pool, and free breakfast, and it was close to the park. planning on staying there again.
The staff was friendly. Beds a little harder than other springhills The breakfast was awful for this star level and price.
Very close to Hershey Park. Only 10 minutes from a bunch of restaurants. The pool was so heavily chlorinated that you could not stay in the pool area without your eyes stinging and even smelling it from the lobby. I understand the need for chlorine however it was too potent. Maybe more ventilation or opening a door or two....
I thought that this hotel was unbelievably crowded. The breakfast was not the greatest and the rooms were ok. I expected a bit more for the price.
Overpriced & overcrowded. The suites are on the small side. I will never stay there again and would not recommend it to anyone. If it weren't for Hershey Park, these people would be out of business.
accommodating, clean beds & bathroom
The staff was so polite and provided great customer service.
Lobby under construction. Location perfect. Micro/kitchen so appreciated!!
Nice rooms. Very nice facilities. Excellent breakfast choices. Nothing.
Breakfast included; nice staff; decent-sized rooms Hallway noise
We booked a single room with one double bed for me and my husband. However, the manager upgraded us to a room with two double beds. That was very nice. We appreciated having a microwave and refrigerator in the room as well.
Not much if anything. Two good things about this hotel. Really hot water and the air conditioner was good. Also Bill the front desk clerk/manager/everything was very professional and nice. Room was out dated. The tv was unviewable. The beds had a weird smell. The room had a weird smell. Felt like something was biting me all night. The room needed a good cleaning. Afraid to take a shower. Carpet was filthy and needed cleaning. The pool looked good but was afraid to go in. Did not know how well kept it was. The pictures on line need to be removed. They are deceiving. Must have been taken 30 years ago. Scale of 1-10, I give it a minus 1. Rooms should be cheaper.
Great location and Clean! More than I expected it! I read lots of reviews before I arrived. I was wondering the train noise. Fortunately our room is the farest building and we didn't hear anything. If we do hear, we will think that will be great experience because that's the train with cocoa and suger to the Hershey factory! The indoor and outdoor pool was nice. Lots of people play there late night. My daughter and nephew enjoyed very much. It is just minutes from Hershey Park, Cholocate world and museum! and walking to outlet! I can't wait to go back again!
Breakfast Water was not hot enough
Great location from Hershey Park. The room was clean & perfect sign for our family. Very kid friendly. Was pleasantly surprised by the breakfast selections.
Very clean and modern. Walls were paper thin. I could hear the family's conversation next door at 11:30 pm. Had a hard time falling asleep because of this
Breakfast was less than expected. There were no restaurants within walking distance.
It was very clean, staff was friendly and easy to work with. Light breakfast hit the spot. Location was perfect for the area and the price was right. Everything was great.
It was so nice and modern but at a wonderful price and so close to all of the attractions! I could not have been happier with my stay!
price coffee could have been fresher
Very clean! Nope
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The hotel was very clean. The breakfast wasn't that great and there weren't any seats left when we made it down there to eat.
The hotel was updated and very clean. I asked for a late checkout and was only granted 1 hour until noon. It would have been nice to have it until 1pm. Other than that, everything was either good or great.
This hotel is close to most attractions--Chocolate museum, Hershey park, Gardens. The hotel is relatively new and the free breakfast is okay. The room is clean, spacious and furniture is new as well. This hotel has mini-refrigerator and microwave. None
The restraurant was very good. Couldn't beat the price. Looks like they were doing some renovating to some of the rooms. Our first night there our room was very nice. second night we were in a different room because we decide to stay another night in town. Our second night we were in a different room because we decided to stay an extra night. Rooms were cold. They took along time to warm up
Found cockroach in bathroom. (Alive) Dirty with lots of cigarette butts outside room door. Room smelled of cigarette smoke. Breakfast was Blah.
The rooms were ok. I was there for a business class and only needed to stay one night and it was $65 so it served its purpose. Got my reservation wrong, booked a king which they didn't have so they "upgraded" me to a two double bed room, I was with me girlfriend and the reason I got the king was so we could sleep cofortably in one bed, needless to say that did not happen. When I asked for a switch I was told that they had no more kings and I was not able to get a king or even a queen room that they were just "trying to be nice".
Comforable beds next to great restaurant and bar that is close to Hershey park. Place falling apart .Needs a face lift. If you're going to charge $100 for a $20 room because of location, use some money to fix the towel rack and faucet. Show some love.
Good location, staff was fine. Property not well maintained, badly needs to be updated.
Easy to find. Great stay for the price Bath tub faucet leaked.
The staff was super friendly. Always ready to help or just talk. The office was not alway open during the day. But once you know where to go it's ok
The staff was friendly and accommodating, the room was clean and a great deal for the price.