The room was clean when I arrive. I’ve stayed 5 nights. No room cleaning unless you ask for it. I asked for house keeping on day 3, nobody showed up.
3 stars
Sheraton Palo Alto Hotel
Photos of Sheraton Palo Alto Hotel
Overview
The Palo Alto Hotels Sheraton Palo Alto Hotel is located only five minutes away from the Palo Alto Caltrain station and offers 346 spacious guestrooms. Mineta San Jose International Airport is only 14 miles away with SFO International Airport 17 miles away. All rooms are non-smoking and offer air-conditioned accommodations.
The guest rooms range from offering two double beds to one king and sofa beds for extra guests. Every guest has access to a mini-refrigerator, hair dryer, iron and ironing board, and a lighted makeup mirror. The beds feature comfortable pillowtop mattresses and a coffee maker along with free bottled water. There are alarm clocks, in-room safes, desks for work, and room service. Free wired and wireless Internet is included as is a television with cable channels.
The Sheraton Palo Alto Hotel has on-site dining ranging from three breakfast options to scenic dining near the water at the Poolside Grill. There are several other dining options nearby such as the Asian Tamarine Restaurant, Greek food from Evvia, or American cuisine at Joanie’s Café. Pizza, Italian, and other dining choices are also only steps away from this hotel.
Sheraton offers a fitness center with cardio equipment and free weights. There is also a swimming pool available. SoulCycle is also less than a mile away from the hotel. Nearby attractions to enjoy include the Rodin Sculpture Garden, Stanford Shopping Center and Stanford Stadium. There are bike rentals and jogging and hiking trails only steps away from the luxurious hotel. There are also family activities only a mile or two away at the Guild Theatre and Rinconada Park.
Latest deals for Sheraton Palo Alto Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Sheraton Palo Alto Hotel
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Flat-screen TV
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- Bottle of water
- 24hr front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- No smoking
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchen
- Kitchenette
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Private bathroom
- Walk-in shower
General
- Garden view
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Storage available
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Parking and transportation
- EV charging station
- Parking
- Private parking
Outdoor
- Terrace/Patio
- Balcony
- Garden
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
Things to do
- Gift shop
- Hiking
- Bicycle rental
Pool
- Pool bar
- Heated pool
- Outdoor pool
Workspace
- Fax/photocopying
- Desk
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Sheraton Palo Alto Hotel
8.3
Very good
832 verified ratings
Wonderful
397
Very good
147
Good
133
Okay
55
Fair
52
Mediocre
16
Poor
32
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, particularly its proximity to Stanford. However, there were several complaints about the service, including rude staff and slow responses. Some guests also noted issues with noise and outdated facilities, which detracted from their overall experience.AI-Generated from customer reviews
Reviews(9)
Q&A(5)
Tips(10)
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All reviews
Pros (+) Great location, very close to Stanford
Cons (-) They were under construction.
Pros (+) The general tranquil environment of the central courtyard
Pros (+) Room design detailing was fantastic. Very high quality room!
Cons (-) Key didn't work, and it took staff 30 minutes to meet us at our door.
Cons (-) Parking charge.
Pros (+) Thank you for the free Wi-Fi since I was only staying one night. That helped me prepare for my interview day in Palo Alto. I also appreciated being on the top floor so it was quiet and easy to fall asleep. Thanks to the check-out staff for the complimentary bottled water; it helped me arrive at my interview alert and with a clear voice.
Pros (+) all was wonderful.
Pros (+) We liked : Vicinity to the University, the clean room, the prompt service when we asked for an additional towel.
Cons (-) We didn't liked the breakfast at the hotel. The coffee was "cold" at every refill. The menu "a la carte" was poor and way too expensive!
Pros (+) The surrounding and pool were amazing. Shower in the room was the best after a long night.
Cons (-) Do not get room service, food was burnt and not good and extremely expensive.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at the Sheraton Palo Alto Hotel?
The Sheraton Palo Alto Hotel offers on-site dining with three breakfast options and scenic dining near the water at the Poolside Grill. Additionally, there are several other dining options nearby, such as Asian, Greek, and American cuisine, as well as pizza and Italian choices.
What amenities are available in the guest rooms at the Sheraton Palo Alto Hotel?
The guest rooms at the Sheraton Palo Alto Hotel offer comfortable pillowtop mattresses, a coffee maker with free bottled water, mini-refrigerator, hair dryer, iron and ironing board, lighted makeup mirror, alarm clocks, in-room safes, desks for work, and room service. Free wired and wireless Internet is included, along with a television with cable channels.
What can guests expect from the fitness facilities at the Sheraton Palo Alto Hotel?
The Sheraton Palo Alto Hotel offers a fitness center with cardio equipment and free weights, as well as a swimming pool. Additionally, SoulCycle is less than a mile away from the hotel, and there are bike rentals and jogging and hiking trails only steps away.
What are some nearby attractions close to the Sheraton Palo Alto Hotel?
Nearby attractions to enjoy include the Rodin Sculpture Garden, Stanford Shopping Center, Stanford Stadium, and several other points of interest within walking distance, such as the Stanford Theatre and the Museum of American Heritage.
What are some common concerns mentioned in guest reviews of the Sheraton Palo Alto Hotel?
Some guests have mentioned concerns about the hotel being a little outdated in some places, the lobby bar closing early, and issues with noise in the rooms. Additionally, there have been comments about the parking being confusing and the hotel showing signs of age in certain areas.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Balcony
Several guests recommended choosing a room with a balcony to enjoy the serene ambiance and the sound of the fountain.
Explore Nearby Dining Options
Take advantage of the various dining choices within walking distance, including Asian, Greek, and American cuisine, as well as pizza and Italian food.
Enjoy the Scenic Poolside Grill
Guests appreciated the scenic dining experience near the water at the Poolside Grill, making it a recommended dining option.
Take Advantage of Nearby Attractions
The hotel's proximity to attractions such as the Rodin Sculpture Garden, Stanford Shopping Center, and Stanford Stadium makes it convenient for leisure activities and exploration.
Consider Noise Levels
Some guests experienced noise disturbances, so it may be beneficial to inquire about room locations to ensure a peaceful stay.
Utilize the Fitness Center and Swimming Pool
The hotel offers a fitness center with cardio equipment and free weights, as well as a swimming pool, providing opportunities for exercise and relaxation.
Be Mindful of Room Conditions
While many guests found the rooms comfortable and clean, a few mentioned that some areas appeared outdated, so it's advisable to set expectations accordingly.
Check for Construction Updates
Several guests mentioned ongoing construction, so it may be helpful to inquire about the current status and any potential impact on the stay.
Consider Room Selection for Views
Guests appreciated the views from certain rooms, particularly those overlooking the garden area, so it's worth considering room options for pleasant views.
Inquire About Parking
Some guests found the parking situation confusing, so it may be beneficial to seek clarification on parking arrangements upon arrival.
Location
625 El Camino Real, Palo Alto, CA 94301
What's nearby
- Stanford Theatre0.3 mi
- Downtown Palo Alto Farmer's Market0.4 mi
- Stanford Mausoleum0.4 mi
- Stanford Stadium0.4 mi
- Stanford Shopping Center0.5 mi
- St. Thomas Aquinas Church0.5 mi
- HP Garage0.5 mi
- Stanford University Medical Center0.8 mi
- Elizabeth Gamble Garden Center0.9 mi
- Stanford University1 mi
- Palo Alto Junior Museum and Zoo1.1 mi
- Rinconada Park1.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sheraton Palo Alto Hotel
Low season | December |
|---|---|
High season | September |
Average price (weeknight) | $509 |
Average price (weekend night) | $224 |
When to book a room at Sheraton Palo Alto Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.9 |
|---|---|
Distance to city center | 1.1 mi |
Nearest Airport | San Jose |
Distance to airport | 14.0 mi |
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