Pros (+) Staff was very professional and accommodating. Great with my very large puppy.
Cons (-) No complaints
4 stars
The Westin Palo Alto
Photos of The Westin Palo Alto
Overview
Enjoy downtown to the hilt at The Westin Palo Alto. Our four-star downtown Palo Alto hotel sits in the heart of California's Silicon Valley, across the street from Stanford University campus. Walking distance to the Caltrain for visits to San Francisco and San Jose. When you return from your downtown Palo Alto activities, relax in the outdoor heated pool and hot tub or collect your thoughts in one of our elegant Mediterranean-style courtyards. Our hotel features an array of event venues, a 24-hour Westin WORKOUT Fitness Studio, and California-inspired dining at Cafe Soleil. Find hotel essentials devoted to your wellbeing in all our rooms and suites, such as whirlpool tubs, room service and dog-friendly amenities. Refresh yourself in your marble Westin Heavenly Bath or soak up the Palo Alto sun from your outdoor terrace. Your room includes a Westin Heavenly Bed and Starbucks coffee. California vibes are waiting at our downtown Palo Alto hotel, The Westin Palo Alto.
Latest deals for The Westin Palo Alto
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Westin Palo Alto
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Flat-screen TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Hypoallergenic
- No smoking
- Lowered sink
- Toilet with grab rails
- Upper floors accessible by elevator
Dining
- Wine glasses
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Dining table
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
General
- Family rooms
- Fireplace
- Seating area
- Garden view
- Telephone
- Carpeted
- Storage available
Pool and spa
- Heated pool
- Hot tub
- Outdoor pool
- Pool towels
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Things to do
- Gift shop
- Hiking
- Bicycle rental
- Golf
Parking and transportation
- EV charging station
- Parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Outdoor
- Terrace/Patio
- Garden
Family friendly
- Babysitting or child care
- Cribs available
Health and safety
- Safe
Fitness
- Fitness center
Reviews of The Westin Palo Alto
8.7
Very good
295 verified ratings
Wonderful
176
Very good
52
Good
27
Okay
13
Fair
12
Mediocre
5
Poor
10
Summary of reviews
Guests say
Guests appreciated the hotel's great location and friendly service, with many noting the cleanliness and spacious bathrooms. However, there were complaints about the air conditioning, parking fees, and the need for better amenities. Some guests also mentioned issues with room cleaning and accessibility due to ongoing renovations.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.7 out of 10
166 reviews
8.6 out of 10
12 reviews
9.3 out of 10
3 reviews
All reviews
Pros (+) Check-in was exceptional. Service was excellent. Clerk made me feel welcomed.
Cons (-) N/A
Pros (+) I took my daughter to visit the Stanford campus. The hotel location was convenient, the staff were friendly, room service was prompt, food was great. The bathroom was modern, clean, and well lit.
Cons (-) They charge extra for parking.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a well-equipped workout room, a generously sized bathroom with an amazing bathtub, and a hot tub for a pleasant experience. Additionally, the hotel has fire pits by the swimming pool for added comfort.
Is parking available at the hotel?
Yes, the hotel provides parking, private parking, and an EV charging station for guests' convenience. However, some guests mentioned that parking can be challenging due to the limited space.
How is the food quality at the hotel?
While the hotel has a restaurant, bar/lounge, and coffee shop, some guests noted that the breakfast time should be extended, and others mentioned that there was no restaurant open during their stay.
What can guests expect in terms of cleanliness?
The hotel is known for its exceptional cleanliness and well-stocked facilities. However, a few guests reported issues with the cleanliness of their rooms, such as finding splatter in the bathroom and unclean surfaces.
What is the best time to visit the hotel?
The low season is in April, and the high season is in December. Guests visiting during the low season can enjoy the hotel's excellent location and friendly staff, while those visiting during the high season should be aware of potential limitations due to the hotel's ongoing renovation.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of Nearby Attractions
The hotel's proximity to Stanford University and Palo Alto downtown makes it an ideal location for exploring the area. Guests appreciated the easy access to nearby attractions such as Stanford Stadium and the Stanford Shopping Center.
Consider Room Selection Carefully
Some guests found the corner rooms to be smaller than expected, so it may be worth confirming the room size when booking to ensure a comfortable stay.
Be Mindful of Renovation
The hotel is undergoing renovation, and some amenities may be limited. It's advisable to check with the hotel about the status of the renovation and available facilities before booking.
Check for Noise Concerns
Several guests mentioned thin walls and noise from neighboring rooms, so light sleepers may want to inquire about room locations to ensure a peaceful stay.
Explore Dining Options
While the hotel offers dining facilities, some guests found the breakfast options to be basic. It may be worth exploring nearby dining options for a more varied culinary experience.
Inquire About Special Services
Guests appreciated the helpful and accommodating staff. It might be beneficial to inquire about any special services or assistance needed during the stay, as the staff was noted for their professionalism and courtesy.
Take Advantage of Fitness Facilities
The hotel features a well-equipped workout room, which was highly praised by guests. Guests looking to maintain their fitness routine during their stay may find this amenity particularly beneficial.
Be Aware of Parking Challenges
Some guests found the parking situation challenging, so it may be helpful to inquire about parking options and any associated fees before arrival.
Consider the Season
The hotel's location and amenities may be impacted by the season, so it's advisable to consider the best time to visit based on personal preferences and the intended purpose of the stay.
Location
675 El Camino Real, Palo Alto, CA 94301
What's nearby
- Stanford Theatre0.3 mi
- Stanford Stadium0.4 mi
- Downtown Palo Alto Farmer's Market0.4 mi
- Stanford Mausoleum0.4 mi
- St. Thomas Aquinas Church0.5 mi
- Stanford Shopping Center0.5 mi
- HP Garage0.5 mi
- Stanford University Medical Center0.8 mi
- Elizabeth Gamble Garden Center0.8 mi
- Stanford University1 mi
- Palo Alto Junior Museum and Zoo1.1 mi
- Rinconada Park1.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Westin Palo Alto
Low season | December |
|---|---|
High season | May |
Average price (weeknight) | $766 |
Average price (weekend night) | $582 |
When to book a room at The Westin Palo Alto
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at The Westin Palo Alto
FAQs when booking at The Westin Palo Alto
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in Palo AltoMost recommended
See most recommended stays in Palo AltoGood to know
Value for money | 8.2 |
|---|---|
Distance to city center | 1.1 mi |
Nearest Airport | San Jose |
Distance to airport | 14.0 mi |
Everything you need to know for your stay in Palo Alto
Complete your trip
Popular destinations