At the heart of the business district, close to Gare Saint Lazare and the large department stores, the Mercure Paris Opéra Garnier hotel also benefits from direct access to La Défense, Porte de Versailles and the main exhibition areas. In a Haussmann building, you can relax in one of the contemporary rooms with garden view. For relaxation, enjoy a delicious early evening cocktail in a softly lit ambiance.
It's location is perfect for a city trip in Paris, with metro, RER, shops & lots of restaurants near by.
We had a room at the street side: since it was quite hot in the room (& impossible to stop the heating system), we opened the window, with some city noise by the morning.
Excellent location, close to St. Lazare station & the department store, Primtemps & La Fayette. They upgraded me to the Privilege room of which is very spacious & clean. They offered me a welcome pack with small bottles of water & snack & free consumption of non-alcoholic drinks in the minibar. Good breakfast. However, air conditioning system is not working very well, even we put the temp to the lowest but it's still too warm & stuffy. We then opened the window which we felt much better, but the window can't be secured at half open position, that's made us feel unsafe while sleeping, we placed our suitcases in front of the window to block it from fully open.
Even we have put the "Do not disturb" sign, the housekeeping still entered my room & serviced it. We have reflected this to the reception & they told us that if we don't want our room to be serviced, have to tell them in advance, so that they will informed the housekeeping.
Excellent location. St. Lazarre metro / RER station nearby, thus giving easy access to all the city.
On the lower floors, the metro vibration could be hear late at night
The location was excellent and the hotel was quiet and clean. I was given a small backpack as a gift. The courtyard outside the window was charming and quiet.
Although the bed was comfortable and the bedding was soft, the room and bath were very tiny. I was charged for wifi access which cut off and the staff made no effort to rectify the situation or credit me. My room did not double lock from the inside and twice on the first day staff members came into the room without knocking so this was most jarring.
Hotel room is very comfortable, staff is very polite and helpful. Breakfast is good.
The hotel is located in the heart of shopping area, however, it's not easy to find it at the first time.
The location is perfect for sightseeing - central enough to walk easily to many of the significant sights to see. The hotel staff was incredibly helpful in regard to directions, arranging tours, etc.
The housekeeping lacked in service. My room was cleaned late in the day so that if I returned to my room for a break, it was not yet clean. Also, dirty dishes were not removed...they were left in my room even after the room was serviced.
Very good location.
The room was small, not even that it was privilege, for that price I expected something better.
welcome package( bag with cereal baton and cookies incl bottle of water). Made feel very welcome. Staff was friendly. Breakfast was good
coffee quality in breakfast can be better.
Staff were very helpful and friendly. Hotel room was immaculate. Great location for metro line. Could not say a bad word about our stay here
Breakfast was excellent! Very good to access everywhere in center of Paris.