The Waldorf Trocadéro hotel invites you to enjoy the best that Paris has to offer, thanks to its exceptional location in the heart of the 16th arrondissement. In this beautiful hotel, interior designer Alain Marcot has created an oasis of calm and well-being for you to enjoy. Discover the intimate and contemporary decor of this beautiful 4-star hotel with typical Parisian elegance and refined charm.
Attitude of front office staff. Friendly, smiling, efficient, and helpful.
Absence of gym and sauna.
Efficient friendly staff and modern clean rooms. Central location.
Rooms not large.
good value for money, great location, clean functional rooms
This is my 4th visit and this time the hotel seemed understaffed
- quiet hotel located in safe area of the city - clean - in general staff was very kind
- crowded (very tiny halls, small closets, not so much light in the room) - customer orientation (sometimes one might speak to you in an arrogant manner with no reason, or to forget to bring you something you have order from room service) - it takes 1 hour to get a salad in your room
excellent location . cleanliness ...
the reception guy seem not knowing his job .like he charge two times the same amount of money . he is the only unfamiliar one in the hotel .
Superb location; good breakfast; clean, comfortable room.
Room was a bit on the small side, even for a European/Paris hotel.
- wireless internet access was very good excellent, unfortunately unsecured so do not use it for credit card or bank transactions! - some people at the reception, like Helen, deserve a 10 for kindness and very helpfull. also the lady at the breakfast room the first day (a tall black lady with glasses) is doing a splendid job in difficult circumstances... (small breakfast room) give this lady a thank you and a tip please, she deserves it.... - Nice rooms and very clean - Excellent location in the centre of Paris - good hotel, mostly nice people, I would recommend it if you do not need roomservice and do not need coffee to work in the evening :-)
- Unfortunately other people in the hotel did not carry out the same service. The second day I came in for breakfast at 9:50 (breakfast is untill 10:30). all tables were empty, but all with dirty plates. after standing there for a while she decided to clear a table, but only gave a cup and a plate and a knife. When a few minutes after that I went to the breakfast buffet (approx. 1,5 metert from my table) she took my full cup of coffee and plate away. When I asked what she was doing she said it was a mistake and placed a new one again. In a small room with only one other person it does not seem probable. When some English speaking lady came in and asked for cold milk at a little past 10, she could not get it. I heared the breakfast lady say to another staff member (in French): it's 10:15 we do not refill it now... - at arrival evening (about 21 hour) I ordered room service for 2, for about 100 euro, salades, sandwiches and dessert. I wanted some coffee also because they have no coffee making facility in the room. I was surprised I could only order food and had to cope with the drinks in the minibar for drinks... It was not possible to get coffee or other drinks trough roomservice. The dinner was only cold plates and not very good for the monney. - day 3 we ordered breakfast in the room and again the same lady came to bring it. Only one cup for 2 persons, one of everything in fact, so we had to share. On Sunday it was clearly done by somebody else, we got plenty of all we ordered.... - also first day ordered to deliver at 07:00, got it at 07:25, the next day ordered at 09:00 and it was delivered at 08:40. - also while I was working my girlfriend wanted to watch movies. The 'normal' movies did not work, never did work (no image for one and no movie at all on the second, at least 2 days on a row). Helen did arrange a refund I must say.
Good location. It was a single room and therefore appropriately sized but also well appointed with a nice bathroom. Good to have A/C.
Elevator was way too small.